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Neato XV-21 Pet & Allergy Automatic Vacuum Cleaner for AUD $350 Approx Shipped from Amazon.com

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Neato XV-21 Pet & Allergy Automatic Vacuum Cleaner for AUD $350 Approx Shipped from Amazon.comAffiliate
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ilikeit on 09/06/2014 - 07:49 amazon.com (751 clicks)
Last edited 10/06/2014 - 16:51
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UPDATE - Seems the Amazon listing has been removed but a getting on the chat line and requesting the deal has worked. See comments in the thread.

Available again at it's equal lowest price. Reposting due to popularity and expiration of previous deal. See https://www.ozbargain.com.au/node/146817

Cost me A$354 to ship using the $25 discount coupon located on the product page when you do a search - under the price.

Description copied from previous deals.

The Neato is arguably the best robot vacuum along with the LG Roboking. Unlike the Roomba (aka ping pong), they plot a cleaning pattern. They do however sometimes suffer from build quality issues, but parts are readily available and there is a massive Whirlpool thread for support. Apparently a laptop charger will solve the US to AU power issue.

The Amazon cart price is US$352.88 (updated as per 9nd June 2014) including delivery and I used XE to convert to AU$

Save your money on the fast shipping as people often receive their order in a week or less - refer to previous comments in posts.

Neato XV-21 Pet and allergy automatic vacuum, charging base, boundary marker
Features: Powerful cleaning system specially designed for pet owners and allergy sufferers
High performance vacuum removes all kinds of dirt and cleans all floors: carpets, rugs, hardwood, laminates, tile, and stone
Schedule automatic cleanings while you're away via simple user interface
Automatically returns to charging base when vacuuming is concluded

Huge support forum here: http://forums.whirlpool.net.au/archive/1639062 (Part 1)
and here: http://forums.whirlpool.net.au/archive/2113224 (Part 2)

Price History at C CamelCamelCamel.
Electrical & Electronics Neato Robotics Robotic Vacuum Cleaner Vacuum Cleaner

Related Stores

Amazon US
Amazon US

closed Comments

  • Darkii on 09/06/2014 - 08:06

    Good deal for those who missed out.

    I'm looking for the Neato Botvac 80, anyone know where I can get a good price on one? Amazon doesn't ship it to Australia.

    • ilikeit on 09/06/2014 - 09:08

      Use a forwarding company like shipto. Free postage from Amazon then pay for the forwarding service. There are calculators on their site. The only real notable difference with the botvac is the side brush. An LG roboking has one and is available locally with a 2 year warranty for about the same price as shipping a botvac.

  • kimmik on 09/06/2014 - 08:23
    +2

    i paid 395USD just last night from amazon, so thank you for the post!
    cancelled and made new order as the support staff couldn't apply the coupon in retrospect.

    • ProggerPete on 09/06/2014 - 08:51

      I just did pretty much the same thing. Thanks for the post.

    • Gleung on 10/06/2014 - 07:50

      Sorry I failed to get the instruction on getting the discount code. Would anyone mind giving more details/instruction?

      • ilikeit on 10/06/2014 - 11:26

        Do a search for the vac. When the search results come up, find the price of the neato. Directly under the price is a small $25 coupon - click it then follow through with the order. $25 is automatically deducted at checkout.

  • aeon on 09/06/2014 - 08:30
    +2

    After talking myself out of it the last few times, I just placed the order - was hoping to get a BotVac one day, but need a robot vacuum and not spend too much money so this will do for now :)

  • SimonJ on 09/06/2014 - 08:49

    This is an awesome machine, I can't think why I would need two but I am thinking about it! :)

    • NosDan on 09/06/2014 - 09:31
      +3

      I can't think why I would need two

      botvac wars?

  • cdhiren on 09/06/2014 - 09:31

    Is this a good buy for a house without pets? Or are there any better ones in the same price range. Thinking of pulling the trigger after reading all the reviews.

    • gk0r on 09/06/2014 - 10:54

      Yeah - the pet angle is referring to it's 'extra toughness'. It will clean the house without the pets just as well :)
      Pull the trigger - it will be worth it. These things are expensive, but I've never looked back and have had one for years.

  • SirFlibbled on 09/06/2014 - 09:33

    Nice price but I have horrible luck with these things. My last 2 bots both needed warranty repairs.

  • unifex on 09/06/2014 - 09:39

    I bought one of these last time. Very impressed. Works well except corners.

  • [Deactivated] on 09/06/2014 - 09:46

    The Amazon cart price is US$352.88 (updated as per 9nd June 2014) including delivery and I used XE to convert to AU$

    Which makes it $378 AUD…

    EDIT Ah, it's actually $327.88 USD after the $25 coupon. Carry on.

  • Helenn on 09/06/2014 - 09:59

    What is the warranty if you buy through amazon? - can't find anything about it on the page, and neato's only applies in north america as far as I'm aware & would be very expensive to ship back to amazon if necessary. Does anyone know?

    • ilikeit on 09/06/2014 - 10:02

      If it's DOA or happens soonish I recall Amazon coming to the party. You can buy 2 for the price of one compared to Australia.

  • nickj on 09/06/2014 - 11:33
    +1

    I recently bought one for $639 at Myers, which was a price match on djs, plus another 4 years extended warranty (total 5 years) for an extra $99, and then paid with PayWave 5% cashback, bringing the final cost to me down to $700, i.e. literally twice the price of Amazon on special, and i was aware of the Amazon specials the time, but we still decided to buy local from a physical store close to us.

    That might seem nuts, but I've had the previous model, the xv-11, for 3 years, and in that time it has broken down 3 times. It was purchased from the USA, originally for $400, and each time we sent it back to the states for repair, it was $110 in one way postage, even when it was in warranty (neato paid the return postage). The third time we decided to buy the new one rather than repair, because it was out of warranty. The product is great, but it is a product where warranty matters.

    So it might seem nuts to voluntarily pay twice the price to buy locally, and I'm a long time OzBargainer, and so deeply resistant to paying more, plus I generally think most extended warranties are a waste of money … but these are a much less reliable type of product that other white goods, and if read the whirlpool forums, you'll notice a definite trend for second time purchasers of these to buy local. Anyway, make of this what you will.

    • hothed on 09/06/2014 - 11:59

      Did you buy from Amazon? I thought they covered postage costs?

      • nickj on 09/06/2014 - 20:35

        No, from memory I think we bought from aimtofind, the alternative at that time was buyhappier, and at that time Amazon wasn't price competitive on this product.
        From the other neato threads I've read, the impression I got was that Amazon will pay for returns in the first 30 days (refund your postage costs), and for the other 11 months of factory warranty, you pay the postage costs to the states. Please correct me if I'm wrong though. So in my case it wouldn't have made any difference (fault 1 was at 3 months, fault 2 at 6 months, and fault 3 at 2 years and 11 months).

    • gk0r on 10/06/2014 - 00:46

      That is nuts. I've had mine for 4 years and it hasn't twitched. The only thing that's starting to go now is the battery, which I will replace shortly. If I were in your situation I would have just bought a brand new one.

      I do like the idea of local warranty, and I have exercised it three times in last decade (for other items) but I'd never pay such a premium to access it. For that much, I can replace the entire unit with a brand new one.

  • SeanEIt on 09/06/2014 - 11:52

    this or XV Signature Pro?

    • ilikeit on 09/06/2014 - 12:01

      This. Same mechanicals, different colour.

      • SeanEIt on 09/06/2014 - 13:47

        sweet..thanks

  • altomic on 09/06/2014 - 12:23

    or you could get the reco one from Otter Creek trading- https://www.ozbargain.com.au/node/137555

    • ilikeit on 09/06/2014 - 12:35

      True, but more hassle. A new one has an element of risk already and a refurb increases that risk IMO.

  • denlife on 09/06/2014 - 13:58

    wil this move from hard floors to carpeted areas? It would have to move over a small bump from one surface to the other…

  • turando on 09/06/2014 - 14:01

    denlife yes it does. mine goes from floorboard to carpet to over a rug.

    • denlife on 09/06/2014 - 14:04

      thanks for the quick reply. Might grab one cheers

  • bargainHunterAU on 09/06/2014 - 14:37

    Neato XV-21 is great. However, I just updated to Botvac 80 recently. I ordered it from amazon when it's on special at US $449 and shipping though comgateway mail forwarding (US $86 with free upgrade to express and $10 discount).

    Both are working well on hard floor. Botvac is a new version and Neato said it have an improvement from XV line. However, what I like for Botvac, it'a quiet and can pick up hair better. if your floor don't have a lot of hair (such as from the pet) and you dont mind the noise. Neato XV-21 maybe a good choice and you can save half. Both robots can't replace the main clearing, you may need do the main clearing every two weeks or months.

    • gk0r on 10/06/2014 - 00:48

      I am considering upgrading my XV-11 to the same BotVac model you mentioned. How are you finding the side brush? Does it get into the corners and sideskirts better than the older XV series?

      • bargainHunterAU on 10/06/2014 - 11:19

        Yes, the side brush is working better for my home. At the begging, I'm a bit worry that the side brush will tap into my side skirts because it have a little gap between floor and side skirts, but everything is working fine

  • venomx2 on 09/06/2014 - 18:53

    looks like the price has increased. was just going to checkout and the price increased.

    • ilikeit on 09/06/2014 - 19:03
      +1

      Get on the chat line and ask them to do it at the same price. This method worked a couple of days ago for the Seagate HDD bargain. Good Luck.

      • fenrer on 10/06/2014 - 14:59

        thanks for the pointer managed to get it for $299 -$25 coupon today.

  • thepages on 10/06/2014 - 12:02

    I cant find the coupon code for the "$25 discount coupon located on the product page when you do a search - under the price." or I just don't understand can anyone help me?

    • Gleung on 10/06/2014 - 12:52

      I have spent the last 30 minutes exploring, following instructions but still no luck. May be the offer /coupon has been removed?! If not, can anyoee provide a link? Much appreciated.

    • bargainHunterAU on 10/06/2014 - 14:28

      Current one is Ships from and sold by Aim To Find. so you can't discount coupon. you can use only product that Ships from and sold by amazon

      • fenrer on 10/06/2014 - 14:48
        +1

        amazon one is $339, the actual deal you want is to get it for 299 -25 coupon, which gives you $274 excluding delivery… Get onto the online chat (make a support query thingy) that's what I did and ask if you can get it for 299 before $25 coupon. They got me to purchase it at current price supply the order number then they adjusted the cost. pretty awesome customer service if you ask me. Thanks to ilikeit for pointing that out earlier.

    • ilikeit on 10/06/2014 - 16:47

      It appears to have been removed. I would wait and see how long the deal takes to return. It didn't take too long to repeat, perhaps because the new has been released. The company for this deal was by Neato, Aim To Find. I suggest getting on the Amazon chat line, it worked for someone above.

      • Gleung on 10/06/2014 - 16:59

        Thanks for posting the deal (and the tip). Tried the online chat but was referred to an Used item, not an attractive deal.
        Not sure if I want it for A$360+. Would any existing "owner" advise if it is still value for money?
        Also, just puzzle if it "enjoys" the same return policy if the seller is a thord party other than Amazon?!

      • fenrer on 11/06/2014 - 16:12

        Note that you have to select the other sellers; look for this—>"17 new from $318.00", select the "17 new" and it will take you to a list of other sellers, look up the one sold by amazon. The Aim To Find item on the main link is not discounted ($-25) and wont deliver to Australia.

  • Blank on 11/06/2014 - 16:08

    Thanks for the deal, manage to grab one before it went up.

  • Mat_Lab on 11/06/2014 - 23:17

    I spent a long time on the chat line without any luck at all.

    Wish the deal was still available as my mum has decided she would like one. If anyone can convince them to repeat the deal please please let me know.

    NB. I already have one and it is great!

    • NosDan on 11/06/2014 - 23:22

      put an alert on the camels, it will at least tell you when it comes back down in price again

      • Mat_Lab on 11/06/2014 - 23:39

        Would you please explain how I do this.

        Thanks Very Much!

        • NosDan on 12/06/2014 - 00:00

          http://camelcamelcamel.com/Neato-XV-21-Allergy-Automatic-Cle…

          Create Amazon price watches for: Neato XV-21 Pet & Allergy Automatic Vacuum Cleaner

          just below that theres a place heading "amazon" and a place you can enter your "desired price" (in this case, you would enter $300) and you give them your email address etc, when the price drops below your desired price tehy send you an email letting you know

          hope that made sense, late here and brains not powering on to well.

    • ilikeit on 12/06/2014 - 20:47
      +1

      I actually posted this deal after being alerted by CamelCamelCamel. I had the price alert set at $300. This was just a guestimate based on previous price drops.

  • Mat_Lab on 12/06/2014 - 08:37

    Thank you very much nosdan.

    The people here on OzBargain never cease to amaze me with their knowledge that they are so willing to share

  • thepages on 13/06/2014 - 08:06
    +2

    they now have it for $279.99 "with free shipping" but looks like its not free shipping to Australia with an additional $60 odd at checkout for shipping.. less coupon totals $341.16 AUD

    • NosDan on 13/06/2014 - 11:41

      they now have it for $279.99

      oh damn it, how long does there price guarantee thing last?

  • Mat_Lab on 13/06/2014 - 12:10
    +1

    Thanks everyone!!! (the alert on camel camel camel came up as well.)

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