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$25 off $149 Spend, Sony Portable Speaker + $2 item $127.50 @ DSE

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$25 off $149 Spend, Sony Portable Speaker + $2 item $127.50 @ DSE
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TRENT86 on 03/10/2014 - 12:11 dicksmith.com.au (1020 clicks)
Last edited 03/10/2014 - 16:23 by 1 other user
25BACK

Get $25 Off when you spend $149 @ dse
$20 iTunes card for $10 3-4pm EST Using 20FOR10 Code
Pendopad 7" 8GB $69 3-4PM EST
LG DVD Micro DAB+ System $126 Delivered
Sony Portable Speaker SRSX3B + $2 item $127.50 Delivered
LG 2.1ch Sound Bar Audio 300W System With Subwoofer $176 Delivered
OPTUS LG L70 $136 Delivered
Plus get any of these items for $10 with any purchase (excludes iTunes)

Code exclusions
Excludes Apple iPhone 6 (EM6700, EM6701, EM6702, EM6703, EM6704, EM6705, EM6706, EM6707, EM6708, EM6709, EM6710, EM6711, EM6712, EM6713, EM6714, EM6715, EM6716, EM6717), ASUS 10.1" T100TA-DK003H Touch Transformer Book (XC9233), HP Pavilion 11-n008TU X360 Touchscreen Convertible (XC0228), Prepaid Recharge Vouchers, Calling Cards, iTunes and App Store Gift Cards, Dick Smith Gift Cards, Xbox Live and PSN Cards, Google Chromecast (XH1443), FIFA 15 (YG10607, YG10608), Gaming Software, Gaming Pre-orders, and PS4 Destiny Bundle White (YG10606, YG10606TLOU, YG10068TLOU

Electrical & Electronics Apple Gift Card iTunes Tablet

Related Stores

Dick Smith / Kogan
Dick Smith / Kogan
Marketplace

closed Comments

  • tonka on 03/10/2014 - 15:57

    Yay,

    2TB Seagate Portable Blue $149 less $25 less 3.75% less Amex $15 Plus $2del = $106.35

  • sparkles on 03/10/2014 - 16:12

    Now DSE have sent me an email asking "Did you forget to checkout?". No dammit, I did not. It's looking like they've taken the money, but not generated orders.

  • jaylee88 on 03/10/2014 - 16:22

    order 4xitunes card, got blank screen but didn't realised paypal deducted at that time.

    went back ordered 2xitunes card, got black screen too but this time it showed up in order status.

    • jaylee88 on 07/10/2014 - 12:43
      +1

      also i just found that both my orders have the same order ID, but was charged twice for different amounts.

      • King Tightarse on 07/10/2014 - 12:56

        Got exactly the same problem

        • jaylee88 on 09/10/2014 - 17:44

          okay the order that showed up on account summary has shipped. no news on the other one.

  • Pixel Spam on 03/10/2014 - 16:55

    Just got through to DSE on the phone they said there is a system issue and they wanted my order number and contact number and they will call me back by the end of today, he didn't even ask what I was ringing for!!…… I'm not holding my breath for a call back!! I'm glad I had my order number from my PayPal invoice!!

    • oak on 03/10/2014 - 17:33

      I'll emailed DSE, I'll see if I hear anything. I brought 2 cards, PayPal total of $22, so the code worked ok at least.

  • quarrymaster on 03/10/2014 - 17:14

    Well, only wanted one. Everything was saying $2 after the $10 gift voucher and I thought I'd pay the delivery fee. But there was nothing under the payment by credit card, so went the PayPal route. When I got back, it said $12 - wtf?

    So I thought I'd go back to the cart and try again. As it turned out, I got charged $12 via PayPal anyway, ignoring the 20FOR10 and received an order confirmation from DSE. Almost 30 minutes on hold later, was told they had a system issue and someone will call me back…

    • bluedufflecoat on 03/10/2014 - 17:53

      Similar story here.

      I wanted one. Paid $10 with DS gift card. $2 with Wish card. Payment /order crashed.

      Tried again. Same details. Same thing happened. But second order deducted $22 from Wish gift card. Sent them an email. Will see what happens on Monday.

      • quarrymaster on 03/10/2014 - 18:54

        What e-mail address did you use, or is there a way though My Account (or similar)?

        • bluedufflecoat on 03/10/2014 - 19:54

          I just contacted them from their website.

        • quarrymaster on 26/10/2014 - 11:11

          They finally refunded the $10 on PayPal. Just when I was going to e-mail/call them yet again, I recieved the very first e-mail reply from them advising they were to close the support ticket. Huh? A few correspondences later, got the result. After about three weeks.

  • abc on 03/10/2014 - 18:03

    Congratulations! You have completed all qualifying transactions on your registered Card…

    Your $15 credit for spending $100 at Dick Smith will be issued to your registered Card account. Statement credits are generally issued within 5 business days upon completion of your eligible transaction.

    This is a very interesting development. I bought 5x iTunes cards for $52 delivered. Dick first calculates total cost at $100. So AMEX must think it is total spend before discounts - WOW!!!

    • tonka on 03/10/2014 - 18:25

      Any chance you have previous transactions. Amex conditions are one or more transactions for $100 total.

      • abc on 03/10/2014 - 18:53

        Nope my previous transactions were a total of around $10.

  • DEvok on 03/10/2014 - 18:40
    +1

    Lucky I missed the deal and saved my $10 evoucher for $5 and saved my precious time.

  • snvl on 05/10/2014 - 10:38

    just created a paypal dispute for the itunes card.

    • treeman on 05/10/2014 - 11:24
      +1

      It could still go through, they did take our money, that was the deal…why shouldn't we get it?

    • vash12 on 05/10/2014 - 13:34

      If I don't hear anything from Dicks by next week, I will lodge a dispute for the Itune card as well.

      • sparkles on 05/10/2014 - 14:48
        +1

        Yeah, I'll wait a bit before I dispute. Hopefully they'll sort it sooner rather than later. Quite frankly, I'd rather prefer the iTunes cards than a refund.

        • snvl on 05/10/2014 - 19:50

          confirmation email always comes almost straight away, 2 days and nothing. I don't really thing they even have a record of the transaction because it crashed at the end. will see.

        • StewBalls on 06/10/2014 - 08:36

          @aldoduco: You'll find an invoice ID on the Paypal email, so there is some record, FWIW… :)

  • uradox on 06/10/2014 - 16:26
    +1

    Confirmation email just came through for me along with the invoice and tracking number.

    • treeman on 06/10/2014 - 17:40

      Did you get anything initially?

      • uradox on 06/10/2014 - 18:37

        Only the paypal email.

        • treeman on 06/10/2014 - 18:44

          Okay that's promising will ring them tomorrow if they haven't sent me an invoice.

  • treeman on 07/10/2014 - 12:08

    Just rang them, they said that it is a problem with the apple itunes gift cards and they are escalating it and will contact me within 24 hours.

    Sounds odd but said I'm still entitled to the cards which is a good sign!

    • oak on 07/10/2014 - 12:39

      I've sent them 2 emails (once via the Support form on the DSE website), but I am yet to receive any response.

      • bluedufflecoat on 07/10/2014 - 15:46

        Me too. Didn't get a reply for my message to them from their website about duplicated orders.

        Now received two emails saying my orders have been sent. I only wanted one order and the second one charged me full price plus delivery. Grrrrr.

        • oak on 07/10/2014 - 18:25

          I still haven't heard anything at all

        • bluedufflecoat on 07/10/2014 - 22:57

          @oak:

          I called them. Getting a $10 refund on my second order on a gift card. Better than nothing I guess.

        • oak on 08/10/2014 - 11:57
          +1

          @amelyn: Rang them. Useless. They can confirm the order is 'awaiting fulfillment' - no idea when.

          They can't tell me why it isn't in my account - as far as they are concerned they can see it so it's fine. I totally expect I'll be phoning them again asking where my order is in a few days.

        • King Tightarse on 08/10/2014 - 12:04

          @oak:
          Yeah they seem to have off-shored their phone service adding a new layer of confusion to an already totally disorganised mess. They are nice girls but pretty useless. Was promised 100% an email resolving my issue, for sure, definitely, 100%. Didn't happen of course. Phone waiting time is "only" about an hour.

      • bluedufflecoat on 08/10/2014 - 14:12

        @ Oak
        Calling this number: 1300 660 054 is useless! After selecting the options, the phone call drops off. It is infuriating.

        I called this number the second time: 1300 366 644

        Difference between my situation and yours maybe, is that they sent me emails to let me know that the 2 orders had been sent out. I didn't get an invoice for either order.

        Have you been billed?

        • King Tightarse on 08/10/2014 - 14:17

          Only way I can find to use it is to select no options and wait for the operator. Phone system is very busted.

  • treeman on 08/10/2014 - 15:05

    Well it's been 24 hours now still no call.

  • scatman00 on 08/10/2014 - 15:58

    Just got shipping confirmation for 1 of 2 orders. (this order showed in my account straight away, the second didn't) #1004799XX

    • jaylee88 on 10/10/2014 - 16:21

      still nothing with the second order that didn't show up? I've got nothing here

      • scatman00 on 10/10/2014 - 21:16

        1004799XX - arrived today.
        1004802XX - only paypal email no further communication, hasn't shown in account.

        • jasperthegoat on 10/10/2014 - 21:18

          Mine's 1004806XX and I'm still waiting too. No email besides paypal.

  • TRENT86 on 08/10/2014 - 16:53
    +1

    Guys I would recommend talking to the fb page, they seem to be able to help out more

    • oak on 08/10/2014 - 17:53

      Facebook message done. Let's see if I get more help than via email and phone.

      • treeman on 08/10/2014 - 18:30

        Same…let's see!

        • oak on 09/10/2014 - 12:39

          Got a response via facebook:
          "due to the high volumes and public holiday there has been a slight delay with dispatching the iTunes card. However, all orders will be dispatched by tomorrow"

        • treeman on 09/10/2014 - 15:08

          @oak:

          Got the same!

    • King Tightarse on 08/10/2014 - 18:30
      +1

      Will try that too.
      Really wish I hadn't bought. So much time wasted.

  • zobragin on 09/10/2014 - 11:12

    Got my email confirmation and tracking number today.

    Quite happy with service.

    Took 3 business days to ship (keep in mind Monday was public holiday in some states).

    ordered 5x iTunes cards ;)

    • treeman on 09/10/2014 - 17:38

      Just got delivery confirmation!

      • oak on 09/10/2014 - 18:26

        Nothing here yet … guess I'm in tomorrows batch

        • Pixel Spam on 09/10/2014 - 20:33

          In the same boat no shipping confirmation, fingers crossed tomorrow!!

        • oak on 10/10/2014 - 13:32
          +1

          @JoshRidgway:
          Finally got my shipping email and invoice email.
          Better late than never. Should have ordered more cards!

        • Pixel Spam on 10/10/2014 - 21:27

          @oak:

          Great to hear, still nothing yet for myself :( I'm wondering if the problem is I orderd 5 cards?

  • sparkles on 10/10/2014 - 00:14

    Not a peep here. Didn't realise putting an iTunes card in an envelope was so taxing.

    • zobragin on 10/10/2014 - 12:33

      From my understanding, iTunes cards need to be activated before they become usable. This usually involves swiping them through a machine (like EFTPOS) and a receipt is printed showing the card#, date etc….

      • jaylee88 on 10/10/2014 - 12:35

        thats what i thought too, i bought a card from coles recently and they just had to scan the barcode and its done. it was at the self checkout.

        • natsumezoku on 15/10/2014 - 05:38

          Supposedly some places/people will give you them for free if you ask nicely enough with a reason.

          They're worthless before being activated.

          Otherwise kids (and other thieves too) would just take piles off them off the display and shove hundreds of dollars into their pockets.

  • bluedufflecoat on 10/10/2014 - 14:34

    My 2 iTunes cards have arrived (I was only trying to order 1), but the giftcards I used to pay for them, 1 $10 Dick Smith giftcard and the balance on a Wish Gift card, has not yet been charged… just waiting to see what happens. :/

    • ballistykx on 10/10/2014 - 15:44

      Great to know people are getting them!

  • jasperthegoat on 10/10/2014 - 19:24

    Was told it would all be sent out by today on facebook message (was advised yesterday) yet I am still waiting for mine.

  • zzyss on 11/10/2014 - 08:10

    Ooooookay. Just got 4 shipping notices for the orders that I was not able to put through due to shopping cart errors. Considering I used a gift card that is worth way less than the combined total of the 4 orders, it will be very interesting to see the outcome.

    • zzyss on 13/10/2014 - 09:14

      Out for delivery notices today. Looks like I'm getting a metric buttload of free iTunes gift cards. Too bad I have a conscience.

      • zzyss on 14/10/2014 - 12:37

        For the record, I ended up with $320 worth of vouchers.

        • treeman on 14/10/2014 - 12:51

          $40 for me.

  • natsumezoku on 12/10/2014 - 08:04

    Thank you for shopping with Dick Smith
    Your order has been accepted and your Tax Invoice is attached to this email.

    Here is your order update:

    Your order has been picked
    Your order will be dispatched today
    In most cases you will receive your delivery within four business days

    Ordered 5, looks like I'm getting them all no problems. The email was sent to me on the 9th.

    Unexpected surprised to be honest, I thought this deal was going to turn sour.

    Tracking indicates that it's coming from Sydney. I'm in Melbourne.

  • jaylee88 on 13/10/2014 - 14:23

    So i have 2 orders, paid twice so 2 paypal emails but they came under the same order number. DS facebook confirmed that they have sent out one package and on their end the order is complete. so now they're saying need to forward my enquiry to another team to trace the 2nd paypal payment.

  • scatman00 on 20/10/2014 - 17:46

    anyone still waiting…. hoping….?

    • Pixel Spam on 20/10/2014 - 17:53

      In the end I was told I did not place an order and basically was told I was lying. After many promised call backs and non returned emails I raised a paypal claim which the 10 period ends on the 23rd with no response from DSE so it will be paid in my favour so hoping for me has gone out the window!!

      • scatman00 on 20/10/2014 - 18:08

        email 1 - completely ignored
        email 2 - exchanged 4 emails within a 1 hour period, gave all info requested in last one…. then no response (since Friday 3pm)

        • jaylee88 on 20/10/2014 - 18:26

          website contact form 1 & 2 & 3 - completely ignored, its been 3 weeks since i sent the first one.
          facebook 1 - as aboved fb forwarded enquiry to another team. been 7 days no response.
          facebook 2 - forwarded transaction id again ( this time both ids) to another team today.

          my problem is i have 2 transactions in 1 order ID. everytime i ask about it the 2nd order they keep saying its sent and closed. Getting very frustrated here

        • treeman on 20/10/2014 - 20:07

          @wdwd123:

          I suppose it's time you do a paypal claim then?

        • scatman00 on 21/10/2014 - 14:02

          email 3 (in reply to email 2 after a reminder email) - "Can you tell me what item is in the order?" (already given that information)

        • jaylee88 on 07/11/2014 - 14:20

          @scatman00:

          I am in a very real situation that i may lose my money. so i have two paypal emails but same order number. I received order A but i raised a dispute for order B that i have not received. Dick smith have responded to my dispute order B with tracking info for order A because it looked like i have the same order number. I am not able to respond to paypal claim and now i think they are going to rule in DS favour. what can i do?!

        • zzyss on 07/11/2014 - 16:53

          @wdwd123:
          Can't you show Paypal that it's the same order number and same amount, therefore you've been double charged?

        • jaylee88 on 07/11/2014 - 17:10

          @zzyss:

          I raised a dispute for order B, explained everything and put in two paypal transaction numbers. Dicksmith ignored it and now its been escalated to a claim. DS then replied with tracking number for order A. I can't reply to the claim now and paypal will decide the outcome.

          the problem is whenever a DS employee check either transaction number A or B the same order number comes up and they replied its been delivered with the same tracking info. I reply back and it just gets passed to another person and the same thing repeats!

          I hoping paypal can do a decent job of deciding the outome and refund my money.

        • zzyss on 07/11/2014 - 22:21

          @wdwd123:
          Hmm… that does sound terribly annoying. Good luck with that.

        • jaylee88 on 11/11/2014 - 14:52

          @zzyss:

          finally got it sorted. Amanda from DS facebook page was kind enough to chase down an online team member to give me a call and issue the refund, after a whole 5 weeks after the order! Team member said i had to close the paypal dispute before he can issue the refund. i made him stay on the line! was holding my breath in between closing the dispute and receiving a refund email.

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