MyNetFone Naked DSL 50% Bonus Extra DSL Quota on on All Plans

33

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stevecau on 28/10/2014 - 19:23 mynetfone.com.au (339 clicks)
Last edited 28/10/2014 - 21:27 by 2 other users

Why pay for dial tone on a normal phone line when you can use VOIP (https://www.mynetfone.com.au/whirlpool/VoIP/Plans/NeoSaver-P…) and this Naked DSL option!

Special Offer:
Limited time - Get 50% BONUS DSL quota on peak & off peak allowances, all plans, limited time only!
FREE TP-Link All-in-One Modem on Economy, Standard and Deluxe plans with 12 month or longer contract!

*Offer is only available to new customers signing up between 10am AEST 20th October 2014 and 8pm AEST 30th October 2014. Offer applies to both peak and off-peak allowances and is available on all DSL plans. Contract breakage fee of $199 applies for early termination.

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  [Deactivated] on 28/10/2014 - 19:27

  How much data?

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  BluBoy on 28/10/2014 - 19:37

  $49 setup fee on a 12 month contract (free ADSL modem of some sort)
  Economy is a mid range plan, $49.95 for 150Gb peak and 150Gb off peak
  Static IP, Excess data is shaped, etc etc

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  Basslync on 28/10/2014 - 19:43

  +5

  Please read about mynetphone in whirlpool blog before purchsing any product. They are very poor with both customer service and products. Also they are an Optus DSLAM reseller

  • 

    texlive2013 on 28/10/2014 - 22:09

    I am with them but will be terminated next month. So bad service. Strongly recommend NOT to buy!

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  spendinghacker on 28/10/2014 - 20:30

  +1

  • $199 setup on the no-contract option and $99 to relocate the service to another address
  • $199 'break fee' if you want to move to a lower plan

  NO DEAL!

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  Saturday on 28/10/2014 - 20:33

  +3

  I was with them. Their customer service was good, but not the internet. The Optus network has a congestion in my local exchange. And I wasn't able to watch YouTube, which was a lot of buffering. So at the end of my contract I moved to Internode. More expensive, but I can watch YouTube smoothly.

  • 

    yeahnah-nahyeah on 28/10/2014 - 21:51

    ^ this.

    I've been with them for 4 years and it has steadily gotten worse. I have called then several times regarding the slow speeds and each time they run the same tests and say they will escalate the issue or enquire with the wholesaler. Then they say "how strange, we'll continue to look into it"

    At one point they blamed the slow speeds on my 'slow' laptop which, in their opinion, was unable to run www.speedtest.net 'properly'.

    Even watching 360p YouTube needs to be buffered.

    Only reason I'm still on then is cos I am waiting for nbn to finish installation so don't want to be locked into another adsl contract.

  • 

    boozler on 29/10/2014 - 10:15

    Totally agreed with Saturday and praveen4. My folk's internet was involuntary moved across as the previous ISP/wholesaler had gone into some sort of administration, and boy or boy…..the service AND internet SUCked big time. Luckily we weren't locked into a contract and were outta there ASAP and with tpg now. Now getting terrific download speed and top customer service. Stay away from mynetphone is all I can say. U pay cheap or get cheap!

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  jv on 28/10/2014 - 21:07

  +5

  Why pay for dial tone on a normal phone line when you can use VOIP

  Because it costs about the same whether you get a PSTN line or not…

  • 

    Bellpop on 28/10/2014 - 21:09

    agreed

  • 

    stevecau on 28/10/2014 - 22:09

    Can you provide an example where it costs about the same?

    • 

      texlive2013 on 28/10/2014 - 22:11

      exetel

      • 

        stevecau on 28/10/2014 - 22:19

        Agree the plan is better but having experienced their customer service, far worse.

      • 

        DeWalt on 29/10/2014 - 13:43

        @stevecau:

        I left Exetel because of particularly bad service. Adam Internet are better, but not my much. Any performance/reliability issue is not investigated with any seriousness - eg. squeals/echoes over VOIP. Even when you are both using Adam supplied modems, and both on Adam internet - they still have elaborate excuses :)

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  victorwilson on 28/10/2014 - 22:30

  What's the use of extra quota if the speeds are slower than dialup?

  Earlier this year, I signed up for Naked DSL with MNF, took four weeks to set up my connection. Connection and download speeds were laughable - at one point I was getting 1700-2000ms ping and 0.1Mbps download speed. Customer service is horrendous, the call centre staff I dealt with are unknowledgeable and quite rude. I eventually moved to Exetel 6 months later, MUCH cheaper plans and faster speeds.

  • 

    blandest on 29/10/2014 - 03:21

    What was the difference in speeds? Surely that's a line/hardware issue?

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  killergreely on 29/10/2014 - 08:01

  Note that if you have existing bad congestion on the ADSL in your area, VOIP is not for you. Calls will sound like they're Dalek-to-Dalek. Changing ISPs won't change your ADSL speed or quality unless you're extremely lucky.