This was posted 14 years 3 months 12 days ago, and might be an out-dated deal.

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[Expired] Free Glasses/Spectacles (Lens and Frame) . Only Pay Shipping ($15) . Melbourne Only

871
MELBOURNE

UPDATE: EXPIRED. Only valid on 2 Feb 2010.

Hey all,

My first deal.

Apparently limited to first 500 people only. MELBOURNE only. ONE PER HOUSEHOLD.

Pick your glasses and put in your prescription and use the MELBOURNE code to get the frames and lenses free.

You pay shipping which ends up to be $15 ($9.95 + $5.95 insurance).

If you don't know your prescription or simply want the frame, just put 0.00 for the left and right lens.

There are some nice designer frames there (Gucci, Ralph Lauren, Calvin Klein).

Cheers! Enjoy!

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          • @sugasw33t: As the OP, I was surprised when I saw that mine was cancelled! I rang up customer service who took my name and number and rang me back.

            They rang and left a voicemail.

            I rang them back and had great customer service.

            They said it was cancelled because there were two specs going to the same address. Kinda silly because I used my work address and a colleague of mine also ordered.

            Lady on the phone promptly let me change the shipping address and put the order through!

            PS: They haven't replied my original email to them. CALL them instead of emailing to get a faster response.

  • Superb deal. Well done :D

    wish i had bought a 3rd pair :(

  • Sweet got a an email from Customer Support verifying that i was eligible for the promotion,
    and that my glasses will arrive in 10 -15 days.
    Live in Perth btw :)
    Great Offer Cheers

    • Cool. How did you get them to verify it, when you live in Melbourne?

      • Just sent them an email after placing my order querying if i was eligible for the promotion in the location i lived and if i wasn't could they cancel the order.
        But they said i was eligible and so yer im happy :)

        Dont really understand your "when you live in Melbourne" i clearly said i live in Perth.

  • I'm curious, did anybody receive an email from ClearlyContacts? I did… as follows:

    Dear xxxx,
    Thank you for placing your order (order number xxxxxx) with ClearlyContacts.com.au.
    We have received information from our shipping department that all or part of your contact lens order is either not in stock and it has been ordered from the manufacturer, or your glasses order requires additional customization in the production process. At this time, the most current estimated completion date is (02-05-2010). If the supplier or our optical lab notifies us of a change to the date, we will again update you via email.
    When items in your order are shipped, you will receive an email confirming the date and providing you with a tracking number for the shipping method you chose (when applicable).
    We would like to thank you for your patience while we work to get your order shipped as quickly as possible. If you have any questions regarding your order, please contact us at [email protected], or call us toll free at 1-800-639-478.
    Thanks again for shopping at ClearlyContacts.com.au.
    Sincerely,
    Customer Care Team
    ClearlyContacts.com.au
    Toll Free Phone 1-800-639-478
    Email [email protected]
    Website www.ClearlyContacts.com.au

    So I have to wait 3 months for my glasses to arrive or did they mix up their date/month format? Very sus if you ask me… I'm going to request clarification and/or a refund.

    • Perhaps different date format (someone mentioned they are Canadian?) which means 02-05-2010 is 5 Feb

  • Yes I got the same email, I thought the date was strange too, but then realised it must be american format. Mines not until the 9th…..cant wait to get them…

  • I put in two orders, but only received one email thus far… and that was that one order was cancelled:

    Dear xxx,

    Thank you for your order (order #: xxxx). We regret to inform you that we are unable to complete your glasses order because it did not qualify with the terms and conditions of our Melbourne free glasses promotion:

    Valid on February 2, 2010 only. Offer limited to first 500 pairs of glasses for Melbourne residents only. Offer includes frame, standard 1.5 index lenses, A/R coating, UV coating and Scratch Resistant coating. Clearly Contacts reserves the right to cancel orders. One free pair per household. Shipping & handling applies.

    If you have any questions or if you would like to have your current order processed at our everyday low prices, please contact our customer service department toll-free at 1 800 639 478.

    Thank you, from ClearlyContacts.com.au.

    Customer Service Team
    Clearly Contacts
    78 William St. Sydney, NSW 2011

    • I got this exact email for my only order. Very disappointed. I emailed them asking why and haven't received a reply yet. I will call them up tonight and seek clarification. My order went through, I paid, and the next day they cancelled it without even notifying me (I had to check the tracking for myself to realised it).

  • Thanks for that guys. I'll let y'all know what they say once I get a reply.

  • got the same email as well but only on one of my orders which has lens modification. i guess if you ordered lenses with personal prescription requirement they'll need to custom it for you. happy i got 3 orders through :D

  • -1

    weird i just got this and i am in Sydney and i didnt pay hmm sounds good though wonder if they are in my mailbox

    Dear Mikinoz (name changed),

    Thank you for placing your order (order number XXXXXXXXX) with ClearlyContacts.com.au. Your order was shipped to you on 02-04-2010.

    If you do not receive your package within the specified times, please let us know. We would be happy to help you resolve any issues with the delivery companies.

    If you have any questions regarding your order, please contact us at [email protected], or call us toll free at 1-800-639-478.

    Thanks again for shopping at ClearlyContacts.com.au.

    Sincerely,

    Customer Care Team
    ClearlyContacts.com.au
    Toll Free Phone 1-800-639-478
    Email [email protected]
    Website www.ClearlyContacts.com.au

    • Lucky you ordered then! Since it has been shipped, that means they didn't really care if you were not in Melbourne itself. As for the payment thing, the commenter below is right, they don't need you to pay until you get the item.

  • I think you have 30 days from when you receive them to pay the invoice…

    • -2

      Thats not what i agreed to on their site , i agreed to pay when they are ready to be shipped. Now that they are shipped they have voided the contract

      • -1

        "i agreed to pay when they are ready to be shipped. Now that they are shipped they have voided the contract"

        I don't understand what your problem is here. The site says they require payment 30 days from invoice date - but you wanted to pay before they were shipped? So what's the problem unless you didn't intend to go ahead with the purchase? Or do you think they may charge you the full price because you are in Sydney?

        • -1

          i was testing it out for others , as i thought it was dodgy , see what happen , thanks Mum

          • @Mikinoz: Actually got mine last night, same as most have the cloth screw driver etc , funny thing i am in Sydney. Looks good although i doubt they are genuine

  • Got a confirmation for the 2 orders I had. Looking forward to receiving them.

    • Weird. Why was one of my orders cancelled.

      • My order got cancelled for unknown reasons as well. I try calling them but never get through. I emailed them, and since then they reviewed it and rightfully so reinstated my order. Call or Email them.

  • Just an update… the dates were actually in this format: mm/dd/yyyy. I quote from the reply I received:
    "Upon reviewing your account, it shows that your order is to be complete by February 05, 2010. At that time, they will be sent back to our shipping offices, to be routed out directly to you."

  • -please ignore this post-

  • How is everyones Order status going? According to the site, my order is being shipped (2. In Fulfillment).

    I have not received an email like eva04 or Mikinoz notifying me when it will be completed/arrived.

    How bout the rest of you guys?

    • Apart from my other only order which was canceled I received the following for the other:

      Dear XXXX,

      Thank you for placing your order (order number XXXX) with ClearlyContacts.com.au.

      We have received information from our shipping department that all or part of your contact lens order is either not in stock and it has been ordered from the manufacturer, or your glasses order requires additional customization in the production process. At this time, the most current estimated completion date is (02-10-2010). If the supplier or our optical lab notifies us of a change to the date, we will again update you via email.

      When items in your order are shipped, you will receive an email confirming the date and providing you with a tracking number for the shipping method you chose (when applicable).

      We would like to thank you for your patience while we work to get your order shipped as quickly as possible. If you have any questions regarding your order, please contact us at [email protected], or call us toll free at 1-800-639-478.

      Thanks again for shopping at ClearlyContacts.com.au.
      Sincerely,
      Customer Care Team
      ClearlyContacts.com.au
      Toll Free Phone 1-800-639-478
      Email [email protected]
      Website www.ClearlyContacts.com.au

    • mine got shipped yesterday with the invoice emailed to me. not sure how long its gonna take for it to get here though.

  • Just noticed I've been charged $16.30 on my credit card which includes an 'overseas txn fee'.

    Anyone know how long delivery takes? I'm assuming they are being sent from o/seas.

    • same as my : (
      By the way, when will we get the glassy

  • still waiting too. It should be this week i receive them, otherwise i will call. i think if you dont get them in 2 weeks of them being sent, then call.

  • Received this email today (bearing in mind that i previously received an email saying estimated completion date of 10 Feb):

    Dear xxxx,

    Thank you for placing your order (order number xxxx) with ClearlyContacts.com.au. Your order was shipped to you on 02-15-2010.

    If you do not receive your package within the specified times, please let us know. We would be happy to help you resolve any issues with the delivery companies.

    If you have any questions regarding your order, please contact us at [email protected], or call us toll free at 1-800-639-478.

    Thanks again for shopping at ClearlyContacts.com.au.
    Sincerely,

    Customer Care Team
    ClearlyContacts.com.au
    Toll Free Phone 1-800-639-478
    Email [email protected]
    Website www.ClearlyContacts.com.au

  • I have received a box from them which can only be the glasses, will open it later and report back.

    • cool that was reasonable fast. Could of taken a lot longer, was it registered post or just normal?

      • +1

        it was just my normal post in a small box from California, USA. i received the glasses in a little materiel bag that was in a hard case. also a little screw driver and cleaning cloth. the quality is fantastic, however the glasses are too big that they fall off my nose.
        Im pretty happy though. might look into ordering again.

  • Received mine today also. Nice quality glasses and case.

  • Hey guys. How long did it take for it to arrive from the shipped date? My order was shipped on 13/2/2010. So when should I like expect it?

  • Good to see people are receiving their orders. Mine was shipped on 12/2/2010. I'm assuming they are all sent from Cali. USA. I'll give them 2 weeks before I drop them another email.

  • Received mine this morning with a knock on the door at 7:20am. Thanks to the OP. Great deal.

  • I recieved my "Safety Glasses" this morning.

    These definately DO NOT meet australian stadards for Safety glasses, they are a BIG WASTE OF MONEY!

    !!!BUYER BEWARE!!!

    unfortunately I put my +ve too soon…

    ..a big NEGATIVE from me…

    • LOL. Can you explain more?

  • received mine today - think they're real? I got gucci ones in a gucci hard case with a cleaning cloth. I could sell them on ebay :) They're a little bit big for my face.

    btw, I'm in Sydney, so the code worked anyway.

  • hey guys, i got my eyeglasses today. it really work. thanx shawn for the head ups!

  • Got mine today as well but they are way too small for my face! Totally different than I expected but I guess that's the chance you take when ordering online.

    I hope I can get my $20 back on eBay.

  • To anyone that received their glasses today, would you mind to tell us when they shipped your glasses please ? I'm in Melb and have mine shipped on 9 Feb, and still waiting, it's 10 days tomorrow. Hopefully coming soon. And to all that had too small/ big glasses, I think you can send it back with free shipping and get a new one that suits you, worth to call them if you really like the glasses.

  • Mine arrived (Melb) yesterday (18th) shipped on 9th Feb.

    Frames - Hugo Boss, can't say if they are genuine or not, case was generic, also included a discount voucher to pass to a friend. Prescription seems ok so this is a bargain for a back-up pair of reading glasses.

    Thanks OP.

    • thanks Snibbo, still waiting for mine. was it posted thru australia post? or some courier?

  • i notice some people got their glasses even they put sydney address.. crap.. i wish i did that too
    i put melb address (my friend's) they got it already now have to pay post fee to ship it to syd hahah

    • I did that too man. I'm using the Express Post Prepaid Satchel 500g to get it up here. Hopefully it doesn't break along the way…

  • dupe

  • Anyone know about the money back refund? Or should I try my luck on ebay?
    They're too big for my face.

  • I've got my glasses finally, ordered valentino in red valentino case. Fit just right. Thanks Shawn_low, Thumbs up!!!

  • got mine today, fit perfectly, really happy now have a spare prescription glasses for less than $16.00
    Thanks shawn_low

  • +1

    Hey, apparently you can have one free exchange if you don't like the glasses. I ordered one and the prescription was wrong so I emailed them, they replied on the next day and say I can choose another frame and give them the correct prescription. Haven't received the new pair yet, still waiting.

  • For those in Brisbane/Toowoomba TODAY see http://www.ozbargain.com.au/node/22972

    It'd be nice to have your feedback - the higher index lens seem to cost way less then store front optoetrist - $40 vs $80. Any feedback after a month?

  • Thanks Shawn_low for the deal mine arrived today and wow I am impressed, this company let me know via email constantly about the delays in my order. I am a very happy customer….

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