This was posted 8 years 5 months 28 days ago, and might be an out-dated deal.

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$30 Telstra Starter Kit for $10 @ Telstra Online Store / Woolworths* / Officeworks / Coles

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$30 Telstra Starter Kit for $10 @ Telstra Online Store / Woolworths* / Officeworks / Coles
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Lflylin on 13/11/2015 - 10:30 telstra.com.au (2469 clicks)
Last edited 24/11/2015 - 08:50 by 4 other users

Who needs to go hunting through through Coles for kits, when good guy Telstra just dropped another $5 of their discounted starter kits from their online store.

Potentially limited to 3 per card, as was the case last time through the cashback deal.

*Woolworths: seems some stores only according to comments
Officeworks link
Coles until next Tuesday 17th - thanks to kyliet
Woolworths offer until 24th November - thanks to brisdaz

Telstra Freedom Plus $30 Recharge =>$700 Call Credit, $40+ => Unlimited, + Bonus 5GB Anytime
Telstra Pre-Paid Bonus Night Data $30 for 2.6GB

Mobile Prepaid Mobile Plan SIM Card Telstra

Related Stores

Telstra
Telstra

closed Comments

  • CyberMurning on 13/11/2015 - 10:35
    +4

    beware.
    last time they cancelled my order because of "suspected fraud transaction". wth.. i wish we can just go to telstra shop and pay by cash.

    btw, expiry date?

    • flylin on 13/11/2015 - 10:38
      +1

      The ones I bought in August, say Jun 2017. Different deal, but I would assume it would similar.

    • kima on 13/11/2015 - 18:43

      they took my money and still haven't refunded me

    • ashar on 14/11/2015 - 00:18

      For the bonus 5gb data, you have to activate before 25 Jan 2016

    • jdogg on 22/11/2015 - 15:45

      Yep did the exact same to me… Spent hours on the phone with them and never got a refund. Now I have given up. You win Telstra…you win.

    • brisdaz on 22/11/2015 - 19:20

      I am still in the process of getting a refund. I escalated it to complaints, and now TIO.

      I did however get my cash back.

  • CGradeCyclist on 13/11/2015 - 10:41
    +2

    Just saw these at my local Woolies as well - $10 for $30 starter kit… :-)

  • congo on 13/11/2015 - 10:43
    +5

    I never got the refund from Telstra shop after they cancelled my orders (last time).

    • CyberMurning on 13/11/2015 - 10:52

      keep calling them, and complain, finally they resent the simcard to my house.

      • congo on 13/11/2015 - 11:43

        I work overseas and it would cost me more to call and complain.
        I have tried the Telstra FB page, but they just refer me to call the Telstra shop number :-(

        • nerd1 on 13/11/2015 - 11:45

          voip calls or charge back?

      • Misekato on 13/11/2015 - 12:52
        +3

        Fill in the complaint form and give them the order number at https://say.telstra.com.au/customer/general/forms/Email-Comp…. This was the only thing that worked for me, everytime I called I just ended up wasting my time as they always promised to repay but never actually did.

        • vhfyagi on 13/11/2015 - 13:05

          Yes, complaint is the only way to get the money back.

        • congo on 13/11/2015 - 13:05

          Thank you very much sir!
          I will give this a try :)

        • kima on 14/11/2015 - 00:49
          +1

          @Tippytoe: I did put a complaint too the ombudsman, they are currently not responding to complaints though and im not sure why, I think it may have something to do with a news article today saying complaints were down - yeah of course complaints are down if your not accepting them. http://www.news.com.au/technology/gadgets/telco-ombudsman-co…

          credit card chargeback

    • [Deactivated] on 13/11/2015 - 11:03

      I have been at them for 3 months and they have refunded only five out of eight packs to date.
      Does contacting the telecommunications ombudsman work these days? As it used to cost them I believe if investigated, so you got some action.

      • congo on 13/11/2015 - 11:44
        +1

        Wow, 3 months.
        I would have gave up after 1 or 2 attempts.

        But I am not going to buy any more SIMs from Telstra online shop. Not worth the risk of having it cancelled and not receiving a refund.

        • vhfyagi on 13/11/2015 - 13:07

          call them once or twice won't work. You have to lodge a complaint then they start to work on it seriously.

      • Kenb0 on 13/11/2015 - 12:52

        Initiate chargeback on credit card? You obviously never received the items as bought, so grounds for chargeback.

        • [Deactivated] on 13/11/2015 - 13:01

          Didn't think of that with Telstra. I'll be ringing them again about this next week, and will ask them to either do it now, or I'll have to request a chargeback.

          What concerns me more is whether Telstra will reliably process the Cashback details for Pricepal and Cashrewards, which are due this month. Nothing paid yet.

        • congo on 13/11/2015 - 13:06

          I have never heard of charge back?
          Thanks, will need to look into this option.

        • vhfyagi on 13/11/2015 - 13:11
          +1

          @congngo: You need to contact your bank and tell them you paid telstra but didn't get the item. Your bank should be able to get the money back for you, but it's a long wait, like 45 days.

    • changa on 13/11/2015 - 12:18
      +3

      Had the same problem with the last deal. I purchased 2 of the SIMS and Telstra cancelled my order and never refunded my money.

      I called, and they said they were going to resend the SIM cards but never did. - Never got a refund either.

      This deal could almost be classified as a Telstra scam. Pay money, never get SIM cards or refunds.

      • vhfyagi on 13/11/2015 - 13:00
        +3

        Don't buy from telstra online shop or even telstra store. Most likely they will take your money and cancel your order later. Buy from Woolworths, no question asked and you will get the sim pack straight away.

    • vhfyagi on 13/11/2015 - 13:03
      +1

      Last time I have to call them a lot times and I also lodged a complaint at the end. The person handling complaint has no idea what's happening and saying it's my bank holding the money not telstra. So never never buy anything from telstra online shop.

      • congo on 13/11/2015 - 13:07
        +1

        Yep. I agree.
        This is very poor form.

    • Helenn on 13/11/2015 - 13:48

      Neither have I. I have been waiting since August. Have put in a complaint to TO and the refund is apparently in the mail, but it seems that they are having as much difficulty sending that to me as they had with the sims in the first place.
      Seriously, steer clear of the telstra online store! It's not that hard to walk into woolies or coles and buy one for the same price.
      The only good thing about it all is that we were thinking of switching our home phone and internet back to telstra and now I feel like I've had a lucky escape - you will understand if you ever have to ring to make a complaint.

      • pongie on 14/11/2015 - 00:42

        I'm waiting for my refund too. Was being patience by waiting for the statement to be generated (last time hertz issued a refund it wouldn't show on my online transaction but did for the paper statement)

  • sb944 on 13/11/2015 - 10:51

    My daughter "inherits" my games by signing into her tablet as my account. If I put this sim in my old android phone, use her account, will she get $30 google credit to buy all the apps under her own account?

    • PissLUR on 13/11/2015 - 10:53

      No

    • xmchen on 13/11/2015 - 10:59

      Short answer, yes…If you login in use her account on your old phone, apps can be bought under her account. But you will need to get te apps from your old phone before she can use it on her tablet.

      • turbodude on 13/11/2015 - 11:05
        +1

        she does not need to get the apps from your old phone. Just go to google play on her tablet and redownload them after she buys them on your old phone. The purchase is linked to here account, not a single device. I have 4 android devices and you only pay once as they are all on the same account.

    • turbodude on 13/11/2015 - 11:02

      yes she will but will have to do it within 28 (or is it 30?) days. Not sure why PissLUR says no?

  • AP205721 on 13/11/2015 - 10:56

    Can i use the $30 credit to recharge for $40 plan (ie by paying $10 and using $30 credit from telstra)? Thanks

    • bluechan on 13/11/2015 - 11:01

      I did something similar. Just go onto their Chat support. They'll activate or ask you to activate the SIM and ask you to recharge $10. Then they'll change the plan for you. But make sure you check that it's the right plan before you end chat.

    • snvl on 13/11/2015 - 11:03

      No

    • simprosimple on 13/11/2015 - 11:03
      +1

      you MAY activate as a $40 Plan by paying $10 difference,

      but Definitely NOT recharge for $40 plan

      • bluechan on 13/11/2015 - 11:10

        That's what they got me to do. I had a $30 starter kit. It's now activated as a $50 "Annual Pass".

        • busterau on 13/11/2015 - 11:23

          So you activated your $30 sim, then applied a $20 recharge and then got the consultant to change your plan to an annual pass. So in the end you only had $50 credit on your account and not $30 + $50 ($80) to get a year of data?

        • bluechan on 13/11/2015 - 11:26
          +2

          @kearnsy: In the end I had $50 credit on the account. ($50 credit, 5GB data and 365 day expiry)

        • BlitzR on 13/11/2015 - 11:36

          @kearnsy:
          $80? Where did you get that figure from?

        • busterau on 13/11/2015 - 11:39

          @BlitzR:

          Well I had previously purchased a $30 starter pack (cheap) and activated on data pass. I then used a $50 recharge to lock in for 12 month data pass. Thus I have $80 credit on my sim.

        • busterau on 13/11/2015 - 11:42

          @bluechan:

          Ok thanks, so essentially you forfeited the 3Gb that you would have gained activating the $30 as 30 day data pass. Did you initially activate the $30 as datapass or something else?

        • bluechan on 13/11/2015 - 11:45
          +1

          @kearnsy: I suppose you could say that. But my goal was to get an annual pass not 8GB of data. As for which plan it was activated on. I don't think that matters. The girl on the chat just said that because I hadn't used any data or credit. She was able to change the plan for me.

        • simprosimple on 13/11/2015 - 11:47

          He didn't forfeit anything.

          Instead of $50 recharge to lock in for 12 month data pass, he only paid $20+the cost of starter kit to lock in for 12 month data pass

        • busterau on 13/11/2015 - 11:47

          @bluechan:

          Yes it seems the logical option when you can easily get additional 1GB of data by bouncing $10 between your sims.

        • busterau on 13/11/2015 - 11:54

          @ccwwayne:

          Yep understood, I just wasn't aware you could top up a $30 sim with a $20 recharge and then get a consultant to change. I had simply been activating my cheap $30 sim as 30 day data pass and getting a $50 recharge to lock in the pass for 12 months. Substituting the $50 recharge with a $20 I obviously get a cheaper $ result but I do forfeit the additional 3Gb I would have got doing it my way.

        • Spondoolies84 on 13/11/2015 - 16:44

          so with this $80 credit could i turn that into Google Play credit? I get confused as to which phone credit you can turn into google play cash.

        • Dacs on 16/11/2015 - 16:08

          I had a $30 starter kit. It's now activated as a $50 "Annual Pass".

          After seeing your post I also got the $30 starter credit + $20 recharge converted to $50 annual pass by asking on Customer Chat. But they said they'd do it only "as a courtesy", and after the second one said they wouldn't do it again.

  • [Deactivated] on 13/11/2015 - 10:58
    +8

    I'd like to suggest do not buy over five starter packs at a time from telstra online.

    They flagged some of us as needing to go into a store with specific id.
    As postage was included, I asked for a refund, now three months later, many calls and refund promised three times, only 5/8 packs are refunded to date.

    Telstra are a mess. Maybe buy elsewhere, or buy 5 max and wait until you have them in hand before ordering more.

    • CyberMurning on 13/11/2015 - 11:17

      "They flagged some of us as needing to go into a store with specific id."
      i dont mind go to store, show my id, pay and collect the simcards

      • [Deactivated] on 13/11/2015 - 11:23
        +1

        They wanted three forms of ID, which included proof of employment income or similar. Why?
        It was too much trouble. They did not state a limit online, then refused to send the items they advertised because a customer purchased over five.
        Buy from Woolies or Officeworks.

        • CyberMurning on 13/11/2015 - 12:10
          +1

          what? why they need to know your salary.. lol
          dont bother then

        • danyool on 13/11/2015 - 14:46
          +2

          I got told to go to Telstra shop and do this just for buying 1 (and only having 1 other sim already active)

          This was after it got dispatched by courier then recalled.

          It was a PITA so (eventually) got a refund.

        • bnh on 13/11/2015 - 18:24
          +1

          Same here.
          They want my ID (passport or driver license), proof of income and my rental statement.

          I dont rent and the guys in the shop says that is what "control" wants.

          All for a prepaid card!?!
          I give up and just ask for a refund which end up taking 5 weeks.

          Apparently to Telstra eyes we must all rent a place :/

    • lgacb08 on 13/11/2015 - 12:21
      +1

      Doesn't matter if you buy one or five at a time, if your flagged your flagged. My wife got flagged ordering just one sim. I got away with over 6 sims. The best way to ensure you don't get flagged is having another postpaid service with them.

    • [Deactivated] on 13/11/2015 - 12:42

      Thanks guys.

    • gilbarc on 13/11/2015 - 16:04

      I'd like to suggest do not buy over zero starter packs at a time from Telstra's online store.

      Seriously, I got flagged when I tried to buy just one. No email to let me know either, I had to call up when it hadn't arrived after two weeks.

      • [Deactivated] on 13/11/2015 - 20:49

        hahaha, genuine lol.

  • vetopower on 13/11/2015 - 11:22

    Thanks OP! Was about to buy one for $15 yesterday. Just saved $5.

  • Homr on 13/11/2015 - 11:26

    Do these come with 3gb worth of data?

    • shiningstars on 13/11/2015 - 11:30
      +1

      5gb with prepaid freedom plus

      • Homr on 13/11/2015 - 11:32

        Oh right, so I can use the $30 credit and select the freedom plus plan?

  • HardQuiz on 13/11/2015 - 11:36

    Any details on the Woolies side of the deal ? When is it starting/ending ?

    • CGradeCyclist on 13/11/2015 - 12:33

      It was a standard yellow price ticket on the Telstra $30 starter packs - "less than 1/2 price - $10". Wasn't a clearance tag or anything, so assuming its national.

      Couldn't see the start/finish dates on the tag, as the starter packs at my local Woolies are on a stand behind the counter…

  • dtc on 13/11/2015 - 11:44

    As always I'm confused… I have an existing Telstra sim that is used as a mobile hotspot. If I buy this starter kit, how can I (or can I) use the credit on my existing number (to avoid having 6 numbers, as I have other accounts as well)?

    Or should I just buy a new number, activate as freedom plus, and get 5GB and use that new number. Then rinse and repeat (and end up with 8 'active' SIMs)?

    thanks! I'll admit complete incompetence at these things…

    • scrypton on 13/11/2015 - 13:26

      Some people usually call (or chat with) Telstra rep to de-activate the service once the allowance expires. Having too many active services might probably raise unnecessary flags, especially when 'officially' you can only have 5 services.

  • ellave on 13/11/2015 - 11:54

    So I can convert these to $30 google play credit?

    • CyberMurning on 13/11/2015 - 12:09
      +1

      yes.. you can.

    • turbodude on 13/11/2015 - 12:57
      +6

      you don't actually "convert" it to GP credit. You can just buy GP items using the credit in your Telstra account which will expire in 28 (or 30?) days.

      • qwertyzx on 13/11/2015 - 13:20

        Unless you recharge / me2you before expiry date

        • turbodude on 13/11/2015 - 16:43

          yep, correct

  • unity1 on 13/11/2015 - 12:12
    +6

    I activated a $30 Starter kit last night and this is what appeared on my account:

    Credit remaining $30
    Call credit $700
    Data 6.3GB
    Freedom Plus
    Night Data 1.3GB
    International credit $200

    Unbeatable value for $10

  • snvl on 13/11/2015 - 12:26
    +2

    Where is TA to get $10 from cashreward? ;)

    • flylin on 13/11/2015 - 12:28

      I emailed them last night, recieved credit this morning (7x$10)

      • Danny441 on 13/11/2015 - 12:49
        +1

        Assuming that's for a previous deal and not this one?
        Currently there's no 'Telstra' entries on the cash rewards website.

    • LurvinOZB on 13/11/2015 - 12:44

      huh? is there telstra on cashrewards?!

      • flylin on 13/11/2015 - 13:10

        This was for an expired offer in august. $10 cashback .

        • LurvinOZB on 13/11/2015 - 13:10

          thanks for the clarification.

  • ChillBro on 13/11/2015 - 13:07

    If you ever have a problem with those telstra sims, prepare to waste 2 hours with their live chat to solve your problem, no matter how simple. I had to go through that painful process when mine didn't activate.

  • flylin on 13/11/2015 - 13:10

    Can confirm Woolworths offer.

  • LurvinOZB on 13/11/2015 - 13:48

    wondering if any good deals are coming up from VF, Optus and Virgin …

  • CyberMurning on 13/11/2015 - 13:59

    where is the woolworth offer? catalogue source please? townhall branch doesnt have special on display, still $30

  • BuyoTheCat on 13/11/2015 - 14:02

    Are these available from Telstra shops?

    I just saw. Online only.

  • CGradeCyclist on 13/11/2015 - 14:08
    +2

    Just dashed across to my local Woolies (Brisbane DFO) at lunch - asked the nice lady behind the counter to look at the tag, and the deal is on until 24/11… They had quite a few on the shelf.

  • jjjjjj on 13/11/2015 - 14:17
    +1

    Woolworths Tasmania doesn't have this deal.

  • Matt P on 13/11/2015 - 14:30

    Shame these can't stack with the catalogue code online

  • bennythejet on 13/11/2015 - 14:31

    Forgive my ignorance but is it possible to activate one of these SIMs on a Freedom Plus deal then stick it in an iPad and just use the data?

    • [Deactivated] on 13/11/2015 - 14:40
      +2

      Yes

  • Trobed on 13/11/2015 - 14:45

    I understand these can be used for Google play purchases but can anyone confirm if they can be used for Hearthstone in app purchases? ie the new LOE adventure?

  • Jaybee88 on 13/11/2015 - 14:47

    Same price at Officeworks. Picked up 3 packs in OW Sydney CBD

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