Pizza Hut Driver Witnessed Crashing into Parked Car - Pizza Hut Uninterested

Whilst visiting family, a St Marys Pizza Hut delivery driver backed out of a neighbouring property and into my stationery parked vehicle. He sped off without stopping, drawing the attention of three eyewitnesses who came and reported this to the house I was visiting.

After establishing via the neighbour whose driveway he was exiting, that the Blue Pulsar in question belonged to a Pizza Hut delivery driver who had just delivered pizza to the house, I called the store and told them that one of its drivers was just witnessed colliding with a stationery vehicle and fleeing the scene, and was asked to come to the shop to report the accident.

Long story short, after getting to the store and seeing an exact match for the car eyewitnesses described, complete with damage to the rear-left panel and a smearing of my car paint on it, the Not-A-Manager's-A$$hole in charge queried his driver, who denied it, and basically said there is nothing I can do. He elaborated that drivers were contractors, not employees and that despite the damage to both vehicles, the order sheet which put the driver at the scene of the accident and the accounts of three independent eyewitnesses, that it was my word against his and not Pizza Hut's responsibility.

I insisted that police were called and they attended a couple hours later, and despite telling the driver that it was pretty obvious he had done it given the physical evidence (and that any formal statements they could obtain from the witnesses would be pretty damning evidence if required in court) he stuck to his guns despite admitting the car was not insured and eventually refused to co-operate further with police until he could speak with legal aid. Clearly, we're dealing with a fine upstanding citizen here of strong moral fibre.

Police said given the likelihood he was driver, they could get him to provide details which I could provide to my insurer so they could fit the bill, although if I wanted to hold him accountable, they'd first need to speak with the witnesses (whose details I provided) after which time he'd be hit with a number of infringements including failure to stop and exchange details after an accident. Anyhow, I understand pursuing the matter will not be the police's highest priority and a week later, I'm waiting to hear what happens next. But it is now, my highest priority. I've got a thing for natural justice and refuse to stand idly by and let this grub who's been caught red handed weasel out of responsibility and potentially continue fleeing further accidents.

Pizza Hut have thus far failed to respond to my correspondence. I've already wasted hours of my life dealing with this fat, cowardly grub and his employer who refuses to entertain any discussion since "he's just a contractor". In the meantime, I'm left with a vehicle with a couple thousand dollars damage and which will require time and inconvenience to be repaired, presumably at my expense.

If anyone has any suggestions on how to compel an outcome out of police, the driver or Pizza Hut, I'd love to hear them. Extra points for creativity…

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Comments

  • +35

    Pass everything too your insurer..that's all you can do.

    • +25

      Perish the thought. A creative man can do much, much more…

      They have wasted my time and money by lying and dodging responsibility. I'll sleep a lot better at night knowing I've done my civic duty once I extract my pound of flesh from the cowardly driver and indifferent employer who are content to have him still delivering pizzas in his uninsured vehicle.

      • -4

        So are we to take it that you don't have comprehensive insurance then???

        • +26

          No, I'm fully insured. And I actually purchased a new vehicle two days prior, and was planning on handing my old car in pristine condition over to my parents - a process that's now being delayed.

          But how would you feel if you knew your insurance premiums were going up because an accident victim found it easier to pass the buck on to the insurer than hold the person responsible for their accident accountable?

          And what if, the person who had this accident, had another one and again didn't stop because last time he got away scot-free even when caught red-handed? What if the next time, a person was injured or killed, because one driver had never been held accountable to the concept of being responsible for his actions whilst driving?

          I realise I'm drawing a long bow, but at some point, I think it's incumbent on all of us to make a mark however small on improving the world we live in, even if it's just by raising the lowest common denominator a touch…

        • +14

          @UncleRico: If your insurance company can confirm (which from the looks that it is) 'not your fault' claim, then don't think your premium goes up. I could be wrong :\ Wish you all the best with dealing with that prick.

        • +14

          @UncleRico: At the risk of suggesting that you are being somewhat naive, it's worth pointing out that part of the reason we have insurance is that it's fairly common knowledge that not everyone has the integrity to do the right thing all of the time…I think it's called human nature. All of your posturing here & on social media will never change that I'm afraid.

          As shadowarrior said, most insurers have no fault, no excess clauses & certainly no increase in premiums where you can identify the other driver as being at fault. Use your insurance, that's what you pay for…and they have the resources to ensure the other driver doesn't get away with anything. I can assure you, you'll get nothing satisfactory from any other course of action.

        • +21

          @UncleRico: Why are you trying to do the insurance company's job for them? You pay them enough to do crap so you dont have to :/

        • +3

          @StewBalls:

          I don't think OP cares much about the no fault/excess. I think he is much more concerned about natural justice, people getting off scot-free.

          Shadowarrior, OP is not concerned for his own premiums, he's concerned about everyone else's. If his insurer pays, then basically everyone else who is with that same insurer is paying for it (ie, us).

        • +3

          @Deridas:

          I think he is much more concerned about natural justice, people getting off scot-free.

          Hence my comment about naivete; that would make a great ending in a fairy tale, but the rest of us unfortunately have to live in the real world.

        • +3

          @StewBalls:

          That's true, but it's good to have a happy fairytale ending once in a while.

          Good luck OP. :)

        • +7

          @Deridas: You had me at happy ending! :)

        • +3

          @UncleRico:

          In the words of Sweet Brown:

          "Ain't nobody got time for that!"

        • @UncleRico: i'd say best option is to go up to pizza hut ceo and rip their balls off

        • @UncleRico:

          If you're that worried about justice, join a biker gang and dish it out! You never know, you may find yourself in demand on this site.

        • +1

          @UncleRico:

          I know it's hard, but put yourself in the poor kids shoes.

          Getting paid $10 an hour to deliver pizza in his uninsured car, how many pizzas will be have to deliver to pay for your luxury car?

        • @UncleRico:

          Depends who you are with. I have full comprehensive, and was side swiped (badly) on a major road…driver denied responsibility and fled the scene…my insurance company (AAMI) said that because I had the other drivers' license plate, they could book me in for repairs ASAP and I didn't have to pay a cent. All this was sorted over the phone within 15 mins.

          Because it wasn't my fault, my premium doesn't go up either.
          They also told me that it was their job to chase funds from the other party to pay for the damage, not mine.
          Completely hassle free.

          Best insurer around, IMO.

        • @CryssieJade:

          that's what they should do yes.

          you got lucky……..

        • +1

          @lonix: but if the kid is let off, then he's learnt that it's easy to just be a dick and deny everything. That's hardly a good lesson for him.

        • @cheng2008:

          Yeah, i agree, he should own up.

        • @taoz:

          Lucky I'm with AAMI :D
          But seriously, I don't understand how people even bother with other insurers.

      • +23

        Holding burning coal with intent to throw it at someone will also get your hands burnt. Besides, your insurance doesn't want to pay to fix your vehicle, and they will try anything and everything to make his life hell until he pays the damage to your insurance company, whether it's monthly or weekly payments. Just tell your insurance company everything and I hope you took pictures of your car and his car as well. Leave it upto them to do what they do best. That is what you pay them for. Why waste more of your energy and time to get revenge? Now if you did NOT have insurance, then my advice would/could have been quite different my friend.

        • +6

          I like your burning coal analogy a lot! +1000

      • +3

        What do you want Pizza Hut or the employee to do? If they the contractor was the one who hit your car, then you should be after the contractor and not their employer.

        If the contractor wants to claim insurance from Pizza Hut because the accident happened during work hours; or if Pizza Hut decides to reprimand the contractor for being idiot, then that's their business.

        As far as you should be concerned, your enemy is the driver and not Pizza Hut.

        • +8

          This is going to be bad press for Pizza Hut.
          If comments are made on their social media pages, you are likely to have head office reach out.
          The store may be passing the buck, but HO might feel differently.

        • +4

          BS he's a contractor. Sham contractor more like it - you wear the uniform (or sign on the car), you represent the company. They are involved.

        • @gringo:
          Textbook sham contractor.

    • Pass everything too your insurer you know order sheat. did you ask pizza guy why did it if has no insured i can understand why he lieing. you have everythink link him let insurer deal with it.

  • +1

    If anyone has any suggestions on how to compel an outcome out of police, the driver or Pizza Hut,

    you (your insurer) can only go after the party that caused the damage. the police can't get involved other than issuing the driver a few infringements.

    you could try and sue the pizza hut franchisee. but would your claim be?

    • +17

      I'm not interested in suing them - I'm not litigious.

      But I won't sit by and let them wash their hands of it because "he's just a contractor". Not will I let this grub snivel out of it and think there are no repercussions for not taking responsibility for his actions.

      I've always believed in the notion that society is degraded by good people standing by, doing nothing (taking the easy route out by letting insurance companies slug it out and jack up their premiums) when we could be putting a line in the sand and doing our bit to say no, not on my watch.

      • +5

        (taking the easy route out by letting insurance companies slug it out and jack up their premiums)

        we always take the easy way and let the insurer do what they get paid to do.

        • +6

          Yeah, I know - and I guess that's what really sticks in my craw.

          I almost feel morally obligated to make sure this grub pays his penance, rather than allow him to think he's got away with it (in all probability - again) because I let the noose slip off him and just add 0.02c to every other person's annual insurance premium.

          Do it enough times…

        • +8

          @UncleRico: bug them on facebook and twitter, this always seems to get you some response.

        • +1

          @enzioFirenze: Alas, this seems to be the fastest way to get any type of response from a lot of big companies today.

      • +1
      • +7

        How about the age old revenge of just ordering a bunch of pizzas from them to phony addresses in bad parts of town every week or so?

      • -1

        my ex not insured ran up back Bentley own by judge wife. he told judge he has no insured and no money judge just let out of pocket on car would cost him more then house to fix. he did 180,000 damages. in Hyundai Getz car. insured people is the key.

        • +3

          Was the judge's wife delivering Pizzas in the Bentley ?

        • +8

          Thanks for the story but now my head hurts!

      • +2

        Put on a cape, wear a mask, and bash the guys head in. Less talk, more action thanks.

        • call Dead Pool.

      • +7

        I know that this is not directly related because you are not going to sue them and I am not a lawyer, however, just an interesting fact:

        When I was studying at uni we looked at Hollis v Vabu Pty Ltd case which is kind of similar to your situation. Hollis was injured by a bicycle courier who was wearing Vabu's uniform. Vabu were saying that he was just a contractor and therefore he was not their responsibility, however, the High Court decided that he was an employee since he was wearing a uniform and Vabu's payments to all couriers were not negotiable and set by Vabu. My guess would be that the same applies to Pizza Hut and the guy from a legal point of view is not a contractor but an employee.

    • +6

      I'd be going after the fact that they are contracting someone without insurance.

      Not sure how they could operate without insurance. I'm assuming they drivers must come under the umbrella of Pizza Hut public liability?

  • +6

    Similar thing happened to me. As Nocure said pass it on to your insurance. I had 3 independent eyewitnesses after a drive off happened and I didn't have to pay an excess.

    • +11

      Insurance excess isn't really the issue.

      The utter refusal of Pizza Hut to do a thing - even stop him from driving his uninsured vehicle on shift - and the smarmy grin on the grub who knew he'd done it and even refused to co-operate with police over a traffic infringement until he could speak to a lawyer, spoke to a coward who was accustomed to working the system to see innocent people pay the price of his cowardly guilt and selfishness.

      I can't let that sit. I'd just prefer a legitimate way to extract some justice, rather than more agricultural methods…

      • +3

        refused to co-operate with police over a traffic infringement until he could speak to a lawyer

        there is nothing wrong with exercising one's rights to seek legal advice.

        • +1

          Over a traffic infringement?

          If you could help clarify a matter by being honest and open, why on earth wouldn't you?

          Granted, access to legal advice is everyone's right, but there is plenty wrong with being caught red-handed and taking the coward's way out refusing to admit the obvious until compelled to. Personal responsibility is a tenet I hold dear.

        • +11

          @UncleRico: that's true, but access to legal advice is a core tenant that underpins our legal system. I support his right to legal counsel even if he is a dodgy scumbag

        • I completely agree with you.

          Good luck getting any backing on OzBargains for logical conclusions, though.

        • +4

          @The Land of Smeg:
          Agree 100% with you.
          It is the driver's legal right and he exercised it.

      • +2

        Haven't read the entire thread, but I'm sure if you spam their facebook and twitter you will get a response asap. Post up some photos etc?

        OK I should have read the next post down! haha +1 from me for that suggestion!

      • I like your attitude! Way to go

  • +5

    Have you spoken to Pizza Hut HQ or just this franchised store owner? Well if you really have the cash to burn then suing them is the only option judging by what you want to get out of this. But the loophole of Pizza Hut hiring them as contractors pretty much gives them an out.

    Only other thing I can see is giving them a lot of negative PR through social media or your own campaign i.e Vodafail.

    • +5

      Both. Emails to Pizza Hut HQ and official complaint webpage. No plans to sue. I loathe the whole litigious nature of anyone who's been wronged.

      But the social media thing has legs. God knows, if I or one of my employees caused such an accident, my company would be doing everything in it's power to put the matter right and make amends before our reputation suffered any further.

      The fact that Pizza Hut allow a confessed uninsured driver (sorry contractor) to continue working despite knowing he has already been involved in one hit and run, is absolutely galling and smacks of self-interest and irresponsibility…

      • +2

        The fact that Pizza Hut allow a confessed uninsured driver (sorry contractor) to continue working despite knowing he has already been involved in one hit and run, is absolutely galling and smacks of self-interest and irresponsibility…

        Well (I KNOW you know he did hit your car) he denied being involved at all and his manager supports him with no conviction I can see why Pizza Hut HQ has not forced the franchised owner to sack (albeit they could since he is a contractor).
        Unless they know he admitted to hitting your car or if it were to go to court and he was going to plead guilty you'd see a swift dismissal since no company wants to be associated with a guilty employee.

        Blow enough smoke and they'll probably will give you the 'justice' you want.

        • +3

          Yeah - I think I need to speak with police just to confirm that they took the eyewitnesses statements. As they explained, me telling them that they saw him do it is just "hearsay", but it would be pretty damning once they took statements from the independent eyewitnesses who saw it all first-hand.

          I might see if they'll give me a copy so I can share it with Pizza Hut.

          That said, the Manager was there and saw the perfectly corresponding damage to both car, provided the job sheet which put his car at the scene at the precise time it happened and would have heard him tell police he wasn't insured and the police saying, "it's pretty obvious you did it".

          I can't abide them washing their hands of that.

        • +2

          @UncleRico:

          Good luck though I'd do the same to a certain extent but with people's livelihood and knowing where I live and car plates I'd rather not want repercussions especially since you said you were planning in giving the car to your folks.
          (Doesn't mean I wont fob them off to my insurer to go after them)

        • +4

          Yeah - that did cross my mind.

          That said, the horse may very well have bolted on the "play nicely with others" approach to this matter. It took the police nearly three hours to attend, and I spent at least two hours of the time sledging him with an intensity that would make a truck-driver or an Australian cricketer blush…

        • +5

          @UncleRico:

          I spent at least two hours of the time sledging him with an intensity that would make a truck-driver or an Australian cricketer blush…

          Just playing Devil's advocate here, but would you be inclined to play nice after being subjected to two hours verbal abuse following a simple fender bender???

          Straight up, I'd be telling you to get stuffed too after that…you might want to consider that you may indeed have contributed significantly to his lack of compliance in this case.

        • +3

          @StewBalls:

          I disagree. Society is a sad place to be in if you ran into someone's car and run off. The verbal abuse (if there was any) was due to denial, not really a consequence of the 'grub' playing nice.

        • @Deridas:

          The verbal abuse (if there was any)…

          OP disclosed it voluntarily, there is no dispute.

          FWIW, society can be a sad place. That's why we mitigate our liability & risk with insurance against as many anti-social elements as possible. It's the cost of living in the real world, unfortunately.

        • @UncleRico: LOL, I admire your persistence.

        • @StewBalls:

          No. Just no. Some (profanity) seriously damaged your car. Drives away.

          Some (profanity) employed previous (profanity). Without insurance. And knowing it.

          Now both (profanity) tell you to walk it off.

          Are you suggesting the OP comes back with flowers and an invite to a coffee date?

          Honestly don't even try to defend scum

        • +3

          @sagiballs: No, I'm simply suggesting that a smart person would just hand the matter off to his insurance & be done with it.

          Carrying on like a pork chop on the street with the guy could have cost him very dearly in only slightly different circumstances. I know a lot of people who; utterly regardless of whether they're in the right or wrong; would have flogged the OP & left him very badly hurt for mouthing off. I've got adult clients who've been assaulted & suffered permanent impairment for far less!!!

          That's the problem with you soft, mollycoddled kids nowadays, you've never experienced a good hiding…you don't understand that there's nasty people out there that don't share your opinion that it's OK to shoot your mouth off without backing it up.

        • @StewBalls:

          except insurance won't cover jack without details. Unless you just accept that your will premiums rise. And you can't get details without confronting the other party.

          of course it's going to get a little heated buddy.

          But don't worry, I can back up my mouth tough guy. Don't send your friends at me lololol

        • @sagiballs: As noted, the OP had all details AND 3x eyewitnesses…so it's all covered, again, as already discussed ad nauseam.

          But don't worry, I can back up my mouth tough guy.

          Yeah, I'm sure you can, you sound like a real hardass…

        • -1

          @StewBalls:

          Tell me more about your criminal friends

        • +1

          @sagiballs: You tell me more about how tough you are first, I'm very impressed…and more than a little intimidated BTW. :)

        • +2

          @UncleRico:

          You're not in the right here. You crossed the line and the police could actually have charged you for the verbal assault.

          Pizza Hut enter into a contractor rather than employee relationship for a number of reasons. One of them is precisely so they can stay out of matters where they would have liability for an employee being at fault in carrying out his or her duties. It is made clear to the driver that they are responsible for their own driving, not Pizza hut. They won't pay the driver's traffic infringements or help them if they end up in legal trouble injuring or killing someone with their car either. This is perfectly legal. If you want to change these laws you have to have a solid understanding of them and of the consequences of changing them. (Hint: Pizza delivery could become a thing of the past if Pizza delivery cost $50). Then you'd have to convince a lot of others and go through a lengthy process to get the law changed. In any case the manager did not hit your car, head office did not hit your car. None of them are responsible for the damage.

          Stop acting like a vigilante. Cooperate if the police pursue it, cooperate with your insurance company. Protest if you're made to pay anything or if your premium is increased. Other than that you've reported it. It's not your job to play police or judge! If you're waiting for the world to be fair (ala "natural justice") you're going to be waiting the rest of your life. People actually get away with much much worse than refusing to pay for some damage they caused to a vehicle.

          Surely you have better things to do with your life than obsess about this!

  • +3

    In addition to what the others said, maybe you could try a facebook post on their page. This may get the representatives/HO to maybe do something about it if they are mildly interested.

    • +4

      Three times my posts to their facebook page have been deleted. I didn't list any details, but did question the "they're not our responsibility - they're only contractors" mantra that the manager clung to, and whether uninsured drivers were allowed to "contract" to Pizza Hut.

      It was very tame compared to what I plan to broadcast in future…

      • +4

        Maybe try posting as a review. I believe that is harder to remove.

        Or go Twitter. Don't think they can hide it if you @ them or hashtag.

      • Use Twitter it's much more effective.

  • +2

    Is this Pizza Hut (HQ) refusing or just the "Not-A-Manager's-A$$hole in charge" ?

    Make a pizza order to be delivered to random houses every day

    • +3

      Their facebook customer comments page and official complaints webpage.

      Bizarre that they would feel the need to set up an official complaints webpage and then just ignore anything sent to it…

  • +11

    You have 3 independent witnesses great!

    I'd be calling the officer in charge of your case every second day. It may not be his #1 priority but the guy committed a crime and needs to be dealt with so you can get your car fixed and get on with your life.

    I'd also be calling Pizza Hut head office to complain about the manager's attitude.

    • +2

      Duly noted. Cheers.

      On reflection, I might drive around to the eyewitnesses house (3 members of the one family who were all out the front of their house a couple doors down) just to see if police have even spoken with them. I can't say I'd blame them if they told police they'd rather not be required to make a statement in court, as police told me they'd be informing them, but they did indicate when they informed me of the accident that they'd be happy to make a statement to police if it would help.

    • Police action won't get his car fixed - remedies are fines and punishment. Op will need to take his own action for compensation

      • Police action won't get his car fixed

        It will get at least the name and phone number of the idiot who crashed into it. The OP's insurance can do the rest.

  • +5

    I think it's more of an issue between you and the driver and not the Pizza Hut. Although if I was the Pizza Hut manager I would fire him for lying and leaving the scene of the incident, but that's between them and their employee. I'm not sure what you expect the pizza hut to do apart from firing him. Are you seeking damages from Pizza Hut? Are you after an apology on their behalf if they have not already done so?

    Have you even contacted your insurer yet? Typically since you have the details of the car and driver they will cover your costs immediately and then seek the damages legally from the driver (behind the scenes).

    • +3

      I don't have details of the driver. Police said that if they passed on the details of the driver and I fobbed it off onto my insurer, that they would not pursue the matter and no infringements would be laid. Accordingly, only police have his details and I have not heard back since they apparently spoke with the eyewitnesses.

      I absolutely agree that my main issue is with the driver. But I don't intend to cop that Pizza Hut are so negligent of any responsibility that they will allow an uninsured driver to keep delivering their pizzas, having crashes and fleeing the scene even after being caught by police and being told "it's pretty obvious you did it".

    • Technically you can argue the legal principle of "agent authority" and attempt to recover damages from Pizza Hut not legal advice

      Probably easier to just go through your insurer though…

  • +2

    the driver that was allegedly involved in this incident may be underpaid. the franchisee would try and keep the driver working for as long as possible.
    http://www.smh.com.au/business/retail/wage-fraud-pizza-hut-f...

    • Yep. Been reading up on the same stuff.

      Unbelievably, the NAMA was actually going to let him keep driving and delivering that night if I hadn't insisted that he would be doing so in the banged up evidence that would constitute a pretty significant party of the police enquiry when they arrived.

    • Slightly off-topic

      Wow,
      "Mr Dwyer said under the current EBA delivery drivers at Pizza Hut are to be paid $20.35 per hour if employed as a full-time worker or $25.44 per hour if employed as a casual worker. Drivers also receive $2.13 per delivery on top of the hourly rate to cover vehicle costs. "

      I was a delivery driver with the hole of a company and got $6 a delivery and thats it, Being in the area that I was, You could only get one out an hour. Then got a massive fine from the ATO for not paying any tax. Only job In which you'd make more by quitting!

      • +2

        Yep. I've read some horror stories of delivery drivers and how poorly they are paid for the privilege of destroying their vehicles in recent days.

        It sickens me that Pizza Hut could compel them to sign scam agreements to put them at arms length as contractors whom they can pay less than equivalent awards and deny any responsibility for in the inevitable event that accidents occur in the course of their employment…

  • +5

    Please post updates when available. This already sounds real satisfying to nail the bastard to the wall

  • while your mucking around, you should at least inform your insurer of what happened, and let them know what your intending to do.

  • +1

    Call in the bikies

    • +2

      Batman is also available now he's sorted that pesky Kryptonian out…

  • +6

    First of all, make sure you give your insurer all the details so you are not left out of pocket. Also pursue with the police as to why he has not been charged with leaving the scene of an accident and reckless driving etc I would be pushing them to charge him on that, and taking it higher within the station if the low-level cops you dealt with aren't interested.

    As for Pizza hut, spam their social network pages with your experience and force them to respond. Something that can also work is write a registered letter to the CEO (he would have to sign to receive it). Might sound severe, but if you're getting nowhere with complaints, and the store manager doesn't care, go to the top. Frankly, this guy shouldn't be driving. Accidents happen, but you deal with them appropriately, not just lie to try to get out of it. Pizza Hut need to be held accountable for their staff during work, so you should push this loudly and publicly until they respond.

    Being poorly paid is not an excuse for this clown's behavior.

  • get your insurance onto it immediately the long you wait the more you risk getting anything from it, at the very least a reputable insurance company will know 100% if going after pizza hut is worth and if so they will know how to contact PH's insurance too

    also being a pizza hut delivery driver sucked ass when i did it 8 or so years ago but at least i was an actual PH employee and not a contractor

  • +2

    You can either pass it on to your insurance company to handle or you can take civil legal action (sue for damages). Just pick one option and move on with your life. There are more important things in life to worry about.

  • The best way to shove it to Pizza Hut would be to get a declaration that all their delivery drivers are employees and not contractors. That would totally through a spanner in their business model while also making them liable.

    Sham contracting arrangements

    I am sure that most if not all drivers only work for the single franchisee so it would be hard for them to argue that they are genuine contractors.

  • +3

    Anyone else amazed people still order from pizza hut? There mustn't be a dominos around the area.

    • +11

      Local pizza shops still rule them all.

      • Agree

  • Tell all of your friends and their friends to buy pizza's elsewhere
    see what the manager says then.
    I would not go there believe me

  • +2

    what punishment do you want them to receive? It sound like all you want is an apology and an admission of guilt.

    Unfortunately you should consider it from their perspective too. If they admit guilt or apologise which would be tantamount to admitting guilt, there would probably be grave consequences for their lives such as loss of employment.

    A rational person therefore would wisely stay silent or try to deny guilt. I dare say most of us would do the same.

    Let your insurance company deal with it and move on.

    • -3

      Finally - a voice of reason.

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