Free Smartphone Screen Insurance Valued up to $500 Per Claim with The $0 P.a. AmEx Essential Credit Card

Related Stores

American Express

• 

  asa79 on 17/05/2016 - 23:43

  Do you need to use it to purchase phone?

  • 

    [Deactivated] on 17/05/2016 - 23:48

    +1

    I have just read through the Terms and Conditions. The phone must have been purchased with the mentioned Card.

    OP - where did you see the "monthly phone bill" condition?

    • 

      ozisaver on 17/05/2016 - 23:56

      From page 6 T&C's
      Purchase or Purchased means:
      1. items paid for outright in a single transaction using Your American Express Essential Credit Card; or
      2. items paid for on a monthly contract using Your American Express Essential Credit Card. Where
      the monthly contract commenced with an alternative payment method before switching to Your
      American Express Essential Credit Card a Waiting Period of ninety (90) days will apply from the date of
      switching payment method until the item is eligible for cover.

      • 

        [Deactivated] on 18/05/2016 - 00:13

        +1

        That simply implies two things:

        1) You must've purchased the phone outright with the card, or

        2) You must be paying off the phone (as opposed to any usage charges) in instalments using the card.

        Now that's much easier English.

      • 

        ocoolio on 18/05/2016 - 09:22

        @KaptnKaos:
        And if you already have a phone then it's neither, the insurance does not apply to you :(

• 

  Diji1 on 17/05/2016 - 23:55

  -1

  Never managed to break a smartphone screen.

  Well other than a Sony but they crack if the planets Mars and Venus are aligned with the magnetic field of Jupiter. Or something.

  • 

    CaptainCoolio on 18/05/2016 - 07:05

    Or if you have it in your pocket, like my Sony xperia z was when it cracked.

• 

  asa79 on 18/05/2016 - 08:24

  So really is just like insurance on most credit cards?

• 

  androidant on 18/05/2016 - 08:25

  I attempted to make a claim through AMEX when my Iphone screen broke, i had paid 2 x bills on the Credit card and sent the receipt of purchase and my statement showing the 2 x bill payments to telstra.

  They declined my claim based on the phone not being purchased on the credit card! dodgy.

  their website reads "Smartphone Screen Insurance of up to $500 for screen repairs to your Smartphone when you pay for your phone or contract with your Essential Credit Card4"

  Pay for your CONTRACT….i tried explaining since getting my amex i had only received 2 bills which were both paid for on the card but still they wouldnt budge. quite peeved about it really.

  • 

    [Deactivated] on 18/05/2016 - 10:28

    In that case, assuming that the conditions of insurance then and now are identical, you probably would've claimed within ninety days of payment of the first bill.

    Otherwise, it doesn't make sense.

  • 

    ozisaver on 18/05/2016 - 15:00

    Thanks. Looks like I definitely won't waste my time getting this card

    • 

      [Deactivated] on 19/05/2016 - 11:06

      The card is actually a good card to have. It's effectively a free insurance policy for electronic items provided you pay for them with this card in the first place.

      If you read through the Terms and Conditions you'll see this card can be used as a free extended warranty of sorts. Very handy to have actually, especially for those who purchase with promotional credit cards with bonus points/no annual fee and change their card every year.

  • 

    [Deactivated] on 19/05/2016 - 11:26

    In that case, assuming that the conditions of insurance then and now are identical, you probably would've claimed within ninety days of payment of the first bill.

    Otherwise, it doesn't make sense.