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First Food Box Delivered Free - EG 4x People 5x Meals Classic Box Worth $189.95 @ HelloFresh (New Customers)(Excludes WA/NT/TAS)

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Recently I took advantage of the Cash Rewards Offer for NEW CUSTOMERS to Hello Fresh and Thought that was pretty amazing ($85 off the total cost).

However since getting my box I got a generic code for NEW CUSTOMERS ONLY which is used in the check out to discount your order by 100%. This works for any combination of Classic, Veggie or Family Box.

Bonus is that you can choose different options depending on what box you want.

Classic - 2/4 people, 3/5 meals
Veggie - 2/4 people, 3 meals
Family - 4 people, 4 meals

Best combination being for 4 people and 5 meals on the Classic Box for $0 delivered (usually $189.95)

Remember to Cancel it straight away if you dont wish to have it every week as its a subscription service which will to continue to deliver to you unless you tell it otherwise!

Changes to your account (meaning ordering or cancellations) need to be done before Wednesday 11:59PM (Sydney time) the week prior to your next delivery. Users should cancel or downgrade their box after they've ordered as they prefer. You can deactivate after you have made your order by clicking on your account and settings. Click deactivate immediately as the 1st order will still be delivered, just nothing subsequently after this.

Happy Eating!

** Havent tried the cashrewards discount in conjunction but doubt you would get the rebate on $0
** Only valid with Households first Box
*** Subject to you living in an area that they deliver to
**** I got given multiple cards to give to friends but they all have the same code - not sure how many order will get through but hopefully its unlimited!

Where do you deliver?

We deliver to most suburbs in Brisbane, Sydney, Melbourne, Adelaide, Canberra and in Albury, Bendigo, Ballarat, the Gold Coast, Sunshine Coast Cairns, Townsville and the Southern Highlands.

Referral Links

Referral: random (763)

Referrer gets $50-$59.99 credit (active subscription req.). Referee gets $50-$59.99 off their first box (Updated 19/4/21).

Related Stores

HelloFresh
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closed Comments

    • +7 votes

      Save for it being wholly negative exposure for them in the end…

    •  

      So they have showcased their website

      I'm sorry, how did 'they' do it…? 'They' didn't put this post up

      •  

        Does being careless enough to let it happen count? I mean 5 codes in one basket?

  • +7 votes

    Lol @ the butthurt from the self-entitled

    • +1 vote

      A father goes to jail for stealing a loaf of bread for his starving children.

      yet Hello fresh gets off scott free with questionable business practices resulting in wasting thousands of peoples time and risking their personal information.

      • +1 vote

        A father goes to jail for stealing a loaf of bread for his starving children.

        Does that even happen any more? Majority of theft certainly isn't food products

        • +3 votes

          Lol at your negs from the same butthurt self-entitled @Spackbace

          This is OzBargain. We are professionals. We win some. We lose some. Mom-and-Pop operations don't owe you anything. Faceless corporations don't owe you anything. The ACCC doesn't care for your salty tears either.

          Thanks OP for the original post.

          Sorry this promotion didn't work out for you HelloFresh. We will meet again if you ever put up another half decent looking offer.

          Viva la OzBargain!

        •  

          @Tafe:

          Lol at your negs from the same butthurt self-entitled @Spackbace

          Eh lol shit happens ;)

          And well put btw

        • +1 vote

          @Tafe:

          Faceless corporations don't owe you anything.

          they owe us a dollar

        • +1 vote
        • +1 vote

          @Spackbace: lol thanks for the link, was trying to remember the title of this song :D

        •  

          You should check forums' about thefts at grocery. Especially the transgender/ cross dresser aboriginal stealing soft drinks. (it was funny to read)

          Thefts are least of the problem of the police these days.

        •  

          @harkoliar:

          Especially the transgender/ cross dresser aboriginal stealing soft drinks. (it was funny to read)

          Lol I know I commented on that :P

  • +2 votes

    So they cancelled all our orders, and are missing out on a whole lot of potential business from everyone. Filing a PayPal dispute to get my dollar back. Great job, HelloFresh! Not even making a conciliatory offering up front is a huge mistake.

    • +1 vote

      a whole lot of potential business from everyone.

      Did you or did you not cancel your account straight after purchase?

      • +4 votes

        Nope, I wanted to see what they were offering, it sounded like a good thing. No chance of any of us finding out whether or not it is now.

        •  

          Well good on you :) I think you're part of the 5% that didn't cancel the ongoing payments

        •  

          @Spackbace: I paused them over christmas.

      • +1 vote

        I didn't, but I was plannin on it.

        But I'm not kidding myself, if they cancel it, so be it. I'm no worse off.

      • +1 vote

        Cancelling or not doesn't matter.

        If their box wasn't a huge rip off then people would reorder again, there is nothing stopping them from doing that.

        But we won't, because the company is shitty and the products are a rip off.

        • -4 votes

          So you cancelled your account straight after purchasing?

          Yep I'm sure they'll really miss your business 😂

        • +3 votes

          @Spackbace:

          Actually I didn't even order, I'm a previous customer…

          Nice assumption though.

  •  

    Same here, order got cancelled lol.

  • +5 votes

    People need to stop saying the cancellation email again and again and again. Read the previous comments and say something else will ya.

    • +9 votes

      Hey guys, I just got this ema…

    •  

      Just got my order shipped email. Shame the next email I recieved was hello fresh cancelling.

    •  

      ….free food…??! got a link? code or coupon? do i have to cancel my subscription straight away in order to get my free stuff?? how do i go about not getting charged a cent for this stuff? ….this is morally ok right? i mean theyre a big multi national yeh…they can afford for me to rip them off right?

  • +5 votes

    With the amount of time people wasted on this, it would have been quicker to go shopping than ordering online in this instance.

    HelloFresh more like HelloFU

    •  

      live life by a simple rule and you wont waste your time on this sort of shit and look like a dick at the same time….

      'if it seems too good to be true then it probably is…'

  • +4 votes

    Lucky i saved my 10min.

  • +2 votes

    I'll buy that for a dollar… Oh wait…!

  • -2 votes

    Lionel Hutz probably would have known to stay away. If only I were that smat, but they cancelled and now I'm out a dollar.
    Edit: Had to post a comment to neg. I thought that after last time they would honour more orders, as I got in just after 3, but they cancelled again.

  • +1 vote

    Looks like it was too good to be true!

  •  

    4000 clicks. makes sense they cancelled on us lol.

    altho my friend sent me a code while back. i'll try that instead. haha

  • +6 votes

    ByeFresh

  •  

    ignore

  •  

    Got the message below, but thanks for posting 👍

    "Unfortunately we have been experiencing technical issues with one of our voucher codes. It appears your account has been created using this faulty code.

    At this stage, your account has been cancelled and you will not receive any orders from HelloFresh. We have removed your details from our system, and any payments taken have been refunded.

    If you received this code as a referral from a friend - sit tight. You will receive a replacement code shortly. You can then place a new order to commence a valid subscription with us. We apologise for the inconvenience this causes.

    Yours in Freshness,
    The HelloFresh team"

  • +3 votes

    Now that they have my contact details they are sending me promotion emails after cancelling my order:

    "Hello [Name],

    It's the season of giving and this Christmas we've teamed up with Foodbank so you have the chance to help Australians in need.

    If you're planning to pause your HelloFresh subscription for the week of Christmas, you can now choose to donate your box instead. Simply click 'donate your box' below and you'll be charged for your box, but not receive your delivery (deliveries from 24/12/2016 - 28/12/2016). We'll work with Foodbank to donate the value of your box in much needed food…."

    I'm wondering why the account has not been closed as they claim.

    • +1 vote

      Donate your Christmas box…that way everyone wins!

      • +1 vote

        Good idea but I expected some wording on their own contribution. From the email it sounds like they just want to get $180 off me and give overpriced food to those in need. That's how they have made $3bn worldwide…

        • +1 vote

          Yeap - certainly some dodgy practices on multiple occasions. Fly to close to the sun and you get burnt. Only this isn't the sun - its a big pile of crap. So don't fly to close or you'll get burnt and smell pretty rancid.

  • +1 vote

    Order got cancelled. shrugs such is life.

  •  

    me too. same message and order cancelled.

  • +3 votes

    Have people's accounts actually been deleted which should happen as per the email? "We have removed your details from our system, and any payments taken have been refunded."

    I can still log into my account and it's status is "Active" (I hadn't cancelled yet)…

    •  

      myen to, says its still being delivered

      •  

        mine still says its being delivered too. hmmm fingers crossed

      •  

        I think my account has just been deleted (~12:15pm AEDT). Presumably that means all other personal information has also been destroyed

        •  

          Spoke too soon, my account seems to still be active. I also contacted their support and apparently I received the cancellation email in error…

          EDIT: To clarify, the support person said my order "has gone through successfully" and that I can expect it on my specified delivery date.

        •  

          Just got another email from support, this time stating that the previous advice was incorrect (as I suspected). They're a bit all over the place but they gave me another code so I might try that :). My original account which used the "faulty" code appears to have been changed. They changed the login email, deactivated the subscription, and I think they also removed the payment information.

        •  

          @nug0: myens now deactivated, says it still delivered 1

  • +1 vote

    Definitely a nice way to collect customer data and start spamming at the same time they cancel the order.

    Has anyone tried to cancel the subscription? You have to confirm it x times that you really want out and to top it all off you can't even cancel without giving a reason which i believe would violate some rules/regulations.

    •  

      What exactly is it violating? Can't you just say "No comment"?

    •  

      Yeah that was annoying. I ticked every box since it wouldn't let me not tick one.

  • +1 vote

    This is like the David Jones Duffle Bag deal, 1K+ orders placed and then cancelled a short time later.

    Looks like people haven't learnt their lesson from that deal and thought they would have a higher chance of getting this item as the sum is 30 cents higher - despite the bag being 70 cents, many didn't bother to call/go in-store for a refund so DJs pocketed free money. But I think there should be a poll for which deal is better in terms of the hilarious comments 😂

    • -1 vote

      nah mate…bag was 7 cents. absolute bargain and why i ordered 50x :P

      •  

        Sorry, my mistake I keep thinking it was 70 for some reason lol

  •  

    What.. How do these guys have 1 million Facebook likes? And then 70 people like a post…

    • -2 votes

      much like how this 'deal' has 235+ upvotes….

      because of…idiots :D

      • -1 vote

        we can balance it up…

  • -3 votes

    did anyone sue the company? We received the invoice and now they said technical issue…! I recall the case which jeweller forced to sell $34,000 diamond ring for $1100..

    http://www.dailytelegraph.com.au/news/opinion/public-defende...

    • +1 vote

      Good point there, but I wouldn't bother with it unless it's over $1000. Anything under $500 is just not worth it, you'll end up paying more in legal costs

      • +1 vote

        so what would you do if it was between $500 and $1000

        • +1 vote

          Sue them!!!

  •  

    I never received the order cancelled email. Went and checked the website and still says im sch for delivery for dec 19th.. i only ordered the 2people 5meals so may have slipped through ;)

    •  

      I received the cancelled email but account is not deleted and stills says Monday delivery, downloaded the invoice and says same. I'm guessing they will figure out how to cancel soon.

  • +1 vote

    Seriously though, who didn't see this coming? Not a rocket science, given the sheer number of OzBargainers who went ham on the freebie deal, plus this company's past record with OzBargain.

  •  

    Its now saying ive received the box and everything is still active. Wonder what's going on :3

    •  

      Have you actually received the box? Or is something funny going on with their system…

    •  

      Sheer incompetence is going on!

  •  

    Am I the only one who hasn't had their $1 order cancelled yet? Feeling left out :-p

    • +1 vote

      me too :) im hopeful! :P

    •  

      nope i still havn't recieved it either. Account still active, still says im getting my delivery on the 19th.
      Out of curiosity what did you order? i got 2 people 5 meals

    •  

      An update - they've deleted my account so I'd say my order won't be arriving today.
      I ordered the family box.

  • +1 vote

    Received an Email today saying my box will be delivered tomorrow. We'll see how we go and if it's worth it

    • +1 vote

      Mines coming on Monday.

      Glad they didn't cancel as my Partner and I are actually considering it if it turns out to be a time saver, and the food lasts.

  • +3 votes

    Just got my delivery 10 minutes ago… yes they left the box at my door at 3am xD

    •  

      Same. Pretty happy with the amount of food for free :)

  • +2 votes

    I think the reason my order wasn't cancelled and the same for some others is that I used a code that was posted on page 3 or 4 (can't find them now but they were different from OP)

    •  

      Interesting. Sometimes it pays to not rush but read the comments. Did anyone who used the original code get it?

  • +2 votes

    Mine came through as $0.00 and I received my box. Just checked my credit card statement and there is a charge for $189.95. I have just lodged my dispute with the bank but have noticed that they dont send you any invoice with the discount amount.

    •  

      Hmm thats outrageous!
      Did you receive an order confirmation with the discount?
      I'm still waiting for mine (havent received cancellation notice) but i did get an order confirmation with the discount (and $0) via email after ordering .

      •  

        I cant find any email that confirmed the original purchase but i remember making sure it said $0. Im actually enjoying this box so much that I was thinking about ordering one once a month as a treat but not if they have dodged me around.

  • +1 vote

    Just had mine delivered, thanks OP!

  • +1 vote

    We just received our box @ 11:30PM. Food is reasonable, however I don't see the value, and its not saving us any time heading to the supermarket as there is still other meals required.

    • +1 vote

      its only dinner isnt it ?

    • +1 vote

      Agreed. I think the time barrier for many people (me included) isnt the buying but the effort and time required to cook and clean.

  •  

    Received my Box awesome! free food

    • +1 vote

      I didnt deactivate my account straight after ordering so i think that might have something to do with it

      • +2 votes

        Nope… Left mine active and I got cancelled. Did you use the code in the OP, or one of the ones in the comments?

        •  

          The one on page 2 or 3

        •  

          @nnolan: Fair enough. I think that might have been the key.

  •  

    damn didnt get my box :(

    for people who received it, perhaps you guys go to the web directly rather than clicking the link from ozb, as they can filtered people who came from this site via referralurl.

    • +1 vote

      nah i went straight through the link i didnt deactivate my account straight after ordering though

      •  

        Did you get the cancellation email at all?

        •  

          No i didn't

        •  

          I got my cancellation email about a minute after I cancelled on Saturday

  •  

    Anyone had any luck getting the $1 reversed on their PayPal accounts yet? I raised a dispute for it last week but it's still outstanding.

  • +5 votes

    Just received spam email from them even though they supposedly cancelled my account.

  • +1 vote

    So where's there $1 refund?

  • +1 vote

    Received my order today !