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$10 Free Credit on Sign up to Burger Project App (Credit Card/PayPal Req) [VIC, NSW, QLD]

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$10 Free Credit on Sign up to Burger Project App (Credit Card/PayPal Req) [VIC, NSW, QLD]
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neil on 26/04/2017 - 13:54 burgerproject.com (3887 clicks)
Last edited 27/04/2017 - 10:50

Burger Project, Rockpool/Neil Perry's burger chain, has just released their app where you can pay for your order & collect/redeem points in-app. To celebrate they are offering the first 5000 people, $10 credit. Burgers start at $9.50 and are reasonably priced compared to other gourmet burger chains. I've had the burger and the meat has a unique gamey flavour. Fries, milkshakes are very good. They are also offering $2 soft serve ice cream. Menu

It's made by the same people as the Gelato Messina app and uses the Aston Club as their payment processor. It was a bit buggy and got some weird message to add payment from the side menu. I added my Paypal account to the app using the side menu and was able to redeem the $10 of credit.

Android - iOS

Note: The credit expires after 1 month.

Locations in QLD, NSW and VIC.

Dining & Takeaway Burger Instagrampost

Related Stores

Burger Project
Burger Project

closed Comments

  • yeviisxc on 26/04/2017 - 14:01

    Done! got the credit

    • [Deactivated] on 26/04/2017 - 18:05
      +8

      So where is your + vote?

  • jv on 26/04/2017 - 14:02
    +1

    I've had the burger and the meat has a unique gamey flavour.

    Beef shouldn't have a gamey flavour though… Unless of course they are hunting wild cows.

    • neil on 26/04/2017 - 14:06
      +4

      Creating a great burger is simple: it’s all about the meat. It must have quality and integrity, and so we take whole 36-month Cape Grim grass-fed beef and grind it in-house to make the patties.

      Not a bad taste but just different. Had the flavour of a nice steak rather than a burger which is what they are going for.

      • MathNerd on 26/04/2017 - 16:23
        +10

        Neil Perry is that you?

      • GunnerMcDagget on 26/04/2017 - 16:40

        Must be different at different locations. I had it a few times at one location and the meat tasted like salt with no other flavour at all.

    • Diji1 on 26/04/2017 - 18:26
      +3

      unique gamey flavour.

      Maybe a horse got in there somehow?

      • jv on 26/04/2017 - 18:27
        +3

        Neigh…

  • itsfree on 26/04/2017 - 14:07

    Here's the iOS link

    • neil on 26/04/2017 - 14:09
      +1

      Thanks! Updated.

  • yeviisxc on 26/04/2017 - 14:10

    BTW, they asked for mobile number for verification but didnt require me to enter that code anywhere…

    • Elision on 26/04/2017 - 14:32

      I noticed that too.. odd

    • Gav on 26/04/2017 - 14:36

      It's how they tie you to your Aston Club account. If it finds the account, no need for a code (ditto for credit card).

      • Associatedbjcolley @ Burger Project on 26/04/2017 - 16:53

        Great use of Logic Gav - if you have any more questions let me know. Just contact [email protected].

        Cheers,
        Ben

    • neil on 26/04/2017 - 14:24
      +5

      Nope, they are in-line with other burger chains.

      • Grill'd $9.90
      • Huxtaburger $10.50
      • Royal Stacks $8.90
      • Mr. Burger $10
      • jjjaar on 26/04/2017 - 16:07

        And cheaper than other standalone burger shops. I paid $14 for a burger at Grand Trailer Park today.

  • k on 26/04/2017 - 14:22
    +1

    How do I create an Aston Club profile?

    • tajid on 26/04/2017 - 14:36

      Just forget password

    • Associatedbjcolley @ Burger Project on 26/04/2017 - 16:55

      Hi K, If you're still having login issues just contact [email protected] & I'll help you out!

      Cheers,
      Ben

  • bluedufflecoat on 26/04/2017 - 14:39

    So, is it best to redeem 2,000 points now? I can't find anything that says that that's my balance etc etc. Says any unused credit expires after 12 months.

    Edit: how do I get the $10? I've already added payment method.

    • neil on 26/04/2017 - 14:41
      +2

      That's a different offer to redeem 2000 points for $10 credit. It's the top offer and your account will say $10 at the top once you have redeemed.

      • bluedufflecoat on 26/04/2017 - 14:42

        don't think I've got an offer at all.

        • Associatedbjcolley @ Burger Project on 26/04/2017 - 16:57

          Hi,

          Redeem the $10 promotional offer and this will add $10.00 credit to your profile, you'll see it on your Home screen. From there, every-time you spend you'll earn 10pts per $1. You can then use these points to redeem more credit. Hope that all makes sense :)

          Any more questions, just contact [email protected] & I'll help you out!

          Cheers,
          Ben

        • Mobe1969 on 05/05/2017 - 08:21

          @bjcolley:
          Goodness this app is unintuitive. Just like all other food apps, I have simple expectations. I just want to browse a menu, figure what I want to order. Before I go to the store. Then when I'm ready to order I should be able togo and add them to a cart and put in my order, maybe a time I want to pick it up, or if immediate, when it will be ready.

          But this one is just confusing. The only thing that seems to have any action is this "I'm paying in store", which immediately puts me in line at the store and gives me a number. Before I can even see what the g-damn menu is. It doesn't even seem to have a menu

          What the XXXX is this app?

  • ippy on 26/04/2017 - 14:45

    I think I redeemed it but how do you check? I have nothing in "saved offers"

    • neil on 26/04/2017 - 14:46
      +1

      Should look like this. It's not a saved offer.

      • ippy on 26/04/2017 - 14:47

        Ah cheers thanks, I have that. And then you order like normal I guess.

        • Associatedbjcolley @ Burger Project on 26/04/2017 - 16:58
          +1

          You're spot on :)

          • Tap the 'Pay' button as you approach the counter
          • Order as usual @ the counter
          • Let the staff know "I'm paying with the app"
          • When you walking out the store tap the 'Leave' button

          Cheers,
          Ben

      • bluedufflecoat on 26/04/2017 - 14:49

        I think I have that… mine doesn't have the points balance, but has $10.00

  • Poimandres on 26/04/2017 - 14:48

    I think the burgers are pretty good. A bit on the small side for the price… certainly better value when you're paying $1 or so ;)

  • yeviisxc on 26/04/2017 - 14:51
    -2

    Also, some locations that are listed on the website are not listed on the app, for example Macquarie NSW

  • cooni on 26/04/2017 - 15:05
    +2

    Dibe and claimed.
    Thanks

    Clunky indeed.
    Try claim offer - need payment method.
    Connect your Aston account which of course you don't have. "Recover" password.
    Try claim offer - need payment method. This time you're not even redirected to add one.

    • dirkgonnadirk on 26/04/2017 - 15:38
      +1

      it's definitely clunky, but a lot of people do have aston accounts from previous promos

    • Associatedbjcolley @ Burger Project on 26/04/2017 - 17:00

      Appreciate the feedback :)

      The Connect Aston Club is something we're working to improve at moment! Basically, if you've used another app that uses Aston for processing mobile payments you need to Login. I hope that makes sense?

      Any more questions, just contact [email protected] & I'll help you out!

      Cheers,
      Ben

  • iamnotafish on 26/04/2017 - 15:18
    +1

    I had a burger at their Melbourne Central restaurant. The burger pattie was dry and the service was extremely slow - I waited more than 30 min for my order at 12noon. Their ice cream was very nice though, if a little pricey.

  • Bunnyburger on 26/04/2017 - 15:28
    +6

    I read their Privacy Policy. It's way too invasive, they can do almost anything under it. Terms include catch alls to fulfull their primary and secondary purpose, whatever that may be… That's enough for them to sell your personal information to anybody.

    Holy shit I just tried to use paypal as a payment method on the App. Paypal says Aston Club asks that you:

    Authorise charges for future Aston Club purchases paid for with Paypal. You instruct Paypal to pay all amounts requested by Aston Club. Theoretically they could request whatever like they and leave you hanging…

    • Ciccillo on 26/04/2017 - 15:37
      +1

      That's true!

    • dirkgonnadirk on 26/04/2017 - 15:39
      +6

      Authorise charges for future Aston Club purchases paid for with Paypal. You instruct Paypal to pay all amounts requested by Aston Club. Theoretically they could request whatever like they and leave you hanging…

      surely this is exactly what every other app or service that uses paypal (in a recurring / preapproved fashion) asks?

      • Bunnyburger on 26/04/2017 - 15:41
        -6

        Sounds a bit dodgy. I've used apps to buy things I pay for what I buy with Paypal on Ebay and with various other vendors. This sounds more like one of those direct auto-debits gyms use…

        • kylebb on 26/04/2017 - 18:16

          I'm not sure how else you expect it to work? Are you going to have customers login to PayPal and authorize each charge manually whilst at the register? I've used similar apps at bars around Melbourne via PayPal and had no issues at all.

        • Bunnyburger on 26/04/2017 - 19:44
          +3

          @kylebb: You make it sound so tedious like customers have to run multiple transactions burger by burger and shake by shake - it's all in one bill. It takes me less than ten seconds to login to paypal, even less if my Paypal details are saved.

          How I expect it to work? I expect to be able to add food items to my cart and be able to check out normally at the end just like any other online transaction and not give carte blanche to a company to bill me as the please even if they "promise" not to. Why leave yourself exposed to vulnerabilities if there is no benefit to it? The question is not whether you've had issues or not with an app, it's the position you're in when you do. It's best to prevent problems before they start. Does that make sense?

        • dirkgonnadirk on 27/04/2017 - 12:36

          it doesn't make sense from a customer experience perspective. 95-99% of people don't care about the stuff you care about, they just want a seamless checkout.

        • Bunnyburger on 27/04/2017 - 15:58

          @dirkgonnadirk: Yeah you're probably right. The thing is a seamless checkout can be achieved in other ways that do not put the consumer at a disadvantage. They could arrange for the app to take orders but transactions could be paid for with paypass at the counter or Paypal/CC without giving Aston Club such a broad authorisation to charge. If we're talking about a seamless experience you still need to press buttons to make your order, what's so difficult about pressing one more button?

          This is more of a legal issue than a technical issue, Aston Club doesn't need you need to instruct Paypal to pay all amounts requested by them. Rather the consumer should simply be able to pay for what they've ordered.

          Effectively what the consumer is telling Paypal to do is "Hey, whatever Aston Club asks for you pay for it out of my account okay"?. Rationally I would not want to put myself in such a position unless I were getting something in exchange. Instead why can't consumers just pay like when they order from Dominos, Uber Eats, Kogan, Ebay etc, they pay for what they order, they don't setup broad longstanding authorisations to be charged. You still have to press the "Place Order" button no matter how you dice it.

          Simply put the consumer can have their seamless experience without bending over…

      • hussey25 on 26/04/2017 - 15:45
        +5

        You can delete they payment method on the app if you tap and hold it the option will come up.
        You can also stop these recurring payments/subsriptions on paypal directly.

      • Associatedbjcolley @ Burger Project on 26/04/2017 - 17:01
        +1

        Hi Dirk,

        I can assure you we only ever charge you what you've actually purchases! But if you have any more questions, just contact [email protected] & I'll help you out!

        Cheers,
        Ben

        • MrMaxwell on 26/04/2017 - 17:34
          +6

          Your privacy policy is very vague: you advise that by using the app a user agrees to the terms and conditions TBA…how about advising now before getting people to sign up?

          How can I agree to something that is TBA???

          My personal details including my DOB and mobile number are worth a lot more than $10…

        • brainactive on 26/04/2017 - 19:28

          I just got charged $1, just from inputting my payment details. I have not made any purchases. How do you explain this???

        • Associatedbjcolley @ Burger Project on 26/04/2017 - 20:20
          +1

          @MrMaxwell: That is definitely a mistake, sincere apologies mate! We recently shifted all T&Cs and PP to a new URL and that new URL hasn't been included - I'll personally have it updated ASAP!

          Thank-you for brining this to my attention, genuinely appreciate it.

          If you have any more questions, just contact [email protected] & I'll help you out!

          Cheers,
          Ben

        • Associatedbjcolley @ Burger Project on 26/04/2017 - 20:22
          +2

          @brainactive: Hey - I can assure you it isn't a charge! The $1 is simply a validity check on the card. This charge will be automatically reversed within a day or so. When you;'re using our app, you'll never be charged for anything other than what you purchase. I hope that all makes sense?

          If you have any more questions, just contact [email protected] & I'll help you out!

          Cheers,
          Ben

        • brainactive on 02/05/2017 - 18:31

          @bjcolley:
          Just letting you know the $1 has not been reversed yet and it has been almost a week. I can live with it and do not wish to spend further effort to chase up $1. Can't really complain when I'm getting a free burger but it is a little disappointing how a seemingly simple task like this can get mishandled.

  • Ciccillo on 26/04/2017 - 15:31
    +12

    ROCKPOOL!I used to work in that company them take advantage of the workers!Put you in 50 hours roster and wanna pay just 38!If you complain you get fired!Them have reported many times to Fairwork and are under investigation.Do not support this company where the worker is just a number!

    • Ciccillo on 26/04/2017 - 15:46

      Cool,downvote me..That is what them want..SHEEPS!

  • Ruckmauler on 26/04/2017 - 15:33

    I have signed up - now I have to exercise self control and not end up ordering a 2nd burger - fries - milkshake…..

  • SnakeDoctor on 26/04/2017 - 15:34
    -1

    Thanks,
    DL app
    Add payment (old me bank visa)
    Click offer
    Done

  • Bunnyburger on 26/04/2017 - 15:45

    Anyone have any idea on how their burgers match up against the greats like In and Out burger, Shake Shack, Five Guys and Umami Burger? Sad to say I haven't found a chain burger that beats what I've tried in the USA.

    • neil on 26/04/2017 - 16:09
      +2

      Shake Shack closest I've had is probably Rockwell & Sons on Smith St.

    • Elision on 26/04/2017 - 18:35
      +1

      I can't really compare, i've eaten In n Out burger and loooved it but I have only tried the spicy fried chicken katsu burger from Burger Project. Whilst it was one of the best, if not the best chicken burger i've eaten I can't really compare a chicken burger to a beef burger.

    • Certified Angus on 26/04/2017 - 18:51
      +3

      The burgers are average, nowhere near Five Guys standard

      • Bunnyburger on 26/04/2017 - 19:51

        Darn I was hoping someone would manage to bring us up to spec burgerwise.

  • Randxyz123 on 26/04/2017 - 15:51

    Does the Aston club even still exist?

    Anyway thanks op lunch is sorted tomorrow

    • Associatedbjcolley @ Burger Project on 26/04/2017 - 17:03
      +1

      Hi Knick,

      Aston has changed alot since you would have first used it as a consumer facing app. Aston Club is now a service and API that provides simple and secure mobile payments for business to use within their own mobile apps. The payment API empowers solution providers, mobile app developers, and payment companies around the world to deliver simple and secure mobile payment technology to brick-and-mortar business, driving revenue and enhancing customer experience. The platform is integrated with global Point-of-Sale (POS) systems and includes proprietary technology enabling a merchant to run a mobile payment terminal on any device connected to the internet.

      Learn more here: http://www.loke.com.au/payment-api/

      Any more questions, just contact [email protected] & I'll help you out!

      Cheers,
      Ben

      • Randxyz123 on 27/04/2017 - 00:04

        That's a shame. Why did it change ? I found it really useful.

      • arcticmonkey on 27/04/2017 - 20:19

        That's a hard sell if I've ever seen one. Do you get a free set of steak knives?

  • shortgum on 26/04/2017 - 15:57

    I keep getting aston club member login for adding payment… how to get thru this??? errrrr, and where is the store location??

    • Associatedbjcolley @ Burger Project on 26/04/2017 - 17:03

      Hi Lee,

      If you're still having access issues just contact [email protected] & I'll help you out!

      Cheers,
      Ben

  • DU99 on 26/04/2017 - 15:58

    closest for me 25km's away(Melbourne)….

  • Ciccillo on 26/04/2017 - 15:59
    -3

    Plenty of bad reviews on Facebook official page ,most of them about the meat quality.

  • Ciccillo on 26/04/2017 - 16:01
    -8

    Can not compare..Grill'd quality is 100 times better.

    • WillisAU on 26/04/2017 - 16:27
      +5

      grill'd is terrible. even if BP is not the best burger i've had, its still decent and better than grill'd (if its the american style of burger you're after)

      • Certified Angus on 26/04/2017 - 18:52

        I find Grill'd to be consistently excellent

        • KLoNe on 28/04/2017 - 14:55

          ^^^ This.

          I like lots of other burger places (DA'Burger at NewFarm being my personal fave), but Grill'd is exactly that; CONSISTENT. Their burgers aren't the best, but they're better than average and they are ALWAYS consistent. Definitely not like some other places who have good days and bad days.

  • Samsungnote10 on 26/04/2017 - 16:10

    got my $10 credit

    am a happy chappy!

    • Associatedbjcolley @ Burger Project on 26/04/2017 - 17:03

      Love that :)

  • Skramit on 26/04/2017 - 16:21
    -1

    How do you order with the App…. or is it only for tracking points earned? Bit confused how the app actually works….

    I have the $10 credit, how do I use it?

    • neil on 26/04/2017 - 16:24

      Order at store, click the yellow banner saying I'm paying in-store. Tell staff you are paying with the app and cite the order # shown on screen.

      • Skramit on 26/04/2017 - 16:25
        +4

        Oh ok. Seems unnecessarily confusing. Why not just have online ordering? :P

        • neil on 26/04/2017 - 16:28

          It works using the Aston app which started out as an app used to start/pay your tab at bars. So you'd order a drink and then you'd just quote your #. Probably why they don't have ordering.

        • Skramit on 26/04/2017 - 16:30

          @neil: Ah ok.

          Given the often long lines at my local burger project, surprised they didnt just go the proper online/app ordering so people can avoid the queues.

        • Associatedbjcolley @ Burger Project on 26/04/2017 - 17:04
          +1

          @neil: Ordering is coming very shortly Neil :)

        • mousie on 26/04/2017 - 18:32

          @bjcolley: completely agree why would you have a button to say I'm paging on store after collecting payment details and actually paying the balance through the app..

        • Associatedbjcolley @ Burger Project on 26/04/2017 - 20:25

          @mousie: We want to offer customer both options; in-store payments (i.e order & pay at counter) and order ahead (i.e order & pay with app ). We in 'soft-launch' at the moment with the in-store payment and will then introduce Order Ahead over the next couple weeks!

          For both types of transaction customers will earn 10 Burger Projects Points on every $1 spent.

          Any more questions, just contact [email protected] & I'll help you out!

          Cheers,
          Ben

        • WillisAU on 27/04/2017 - 08:35
          +1

          @bjcolley:
          i really hope the order ahead function comes out before the $10 expires, a lot of city people dont have time to walk to BP, wait in line, order, wait for order, and then eat all in the space of their lunch break. Order ahead to be ready on pick up will be the bees knees a la guzman y gomez

  • citygal on 26/04/2017 - 16:21

    Claimed - thanks OP!

  • peterpeterpumpkin on 26/04/2017 - 16:31

    Damn. My e-mail doesn't correspond to my mobile apparently…does anyone remember the disposable e-mail I used for the Messina promotion?

  • jno on 26/04/2017 - 16:39

    Just done it for me and my girlfriend, free dinner this friday wooo thanks op

  • KikouLOL on 26/04/2017 - 16:46

    Claimed the credit with no problem, thanks OP! Not the best burgers around but they're good value, and their shakes are great.

  • concatenate on 26/04/2017 - 16:58

    Thanks heaps OP!! I was just starting to think about what to have for dinner… :)

  • itsfree on 26/04/2017 - 17:15
    +1

    Just ordered – great value if you're a student with their student deal: $10 for almost any burger and chips or drink. The ordering process couldn't be simpler. The burger was very high quality, with very fresh ingredients and the chips were all crispy with generous chipotle seasoning.

    Very happy. Thanks OP!

    • Associatedbjcolley @ Burger Project on 26/04/2017 - 17:20
      +1

      Love that!

      If you feel comfortable App Store reviews help others understand & finds app! And it makes us feel good :)

      Any more questions, just contact [email protected] & I'll help you out!

      Cheers,
      Ben

      • itsfree on 27/04/2017 - 01:27

        Done, Ben! Appreciate your responsiveness 🙏🏼

    • anastasiastarz on 27/04/2017 - 01:12
      +1

      Oooh didn't know there's a student deal, thanks for sharing!

      • itsfree on 27/04/2017 - 01:24

        No problem! There are more details here

        • TheOneWhoKnocks on 27/04/2017 - 07:17
          +1

          3-6pm

          😡

        • indium on 27/04/2017 - 10:15
          +1

          Perfect, thanks for sharing :)

  • [Deactivated] on 26/04/2017 - 17:16
    +1

    It's made by the same people as the …

    I like how it asks for your gender during signup and has an option for "indeterminate"

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