Apple iPhone Battery Replacement (iPhone 6 or Later) $39 from Apple

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iPhone battery replacements are now available on the Apple website ($39 AUD).

Thanks for the heads up dukeman!


Mod: This deal was previously posted and moved to the forums here as the AUD price and start date were unknown at that time (insufficient details for upcoming deal). Shortly after the AUD price was revealed, we now have a start date (available now), therefore there are sufficient details for this as a deal post.

Scroll down and press the blue 'start a battery service request' button.

Available for the following models (out of warranty) until 31/12/18:

iPhone SE
iPhone 6, iPhone 6 Plus
iPhone 6s, iPhone 6s Plus
iPhone 7, iPhone 7 Plus
iPhone 8, iPhone 8 Plus
iPhone X

Related Stores

Apple
Apple

Comments

    • +23 votes

      This offer should therefore be re-posted as a deal in the future, once these details are known (AU price & start date). Moved to the forums so discussion can continue.

      • +5 votes

        Is this an offer, or a compensation action? How it manages to charge its customers for its doggy tricks?

  • +35 votes

    We would never degrade performance to drive consumer upgrades…..

    • +3 votes

      Did they (hand on heart, hope to die) promise not to lie?

      • +4 votes

        Hand on USD Hope to Earn

        • +6 votes

          I hope this actually goes to court to get more clarity on the way Apple operates. No doubt Apple would do everything possible, include this battery replacement offer and out-of-court/NDA settlements, to avoid that.

    • +17 votes

      better it degrades than doesn’t work when you need to make a 000 call, other option would have been a message saying give us $100 for new battery …. android do nothing but stop supporting your phone and you are on your own after 2 android max upgrades ……

      i don’t have an iphone, have an android , but know that support on android gets dumped quickly between models, they expect you to buy a new one and hence pushed to new battery by stopping android updates ….. at least apple gives longer ios support than any model android phone gets android updates …….

      • +10 votes

        Androids don't need to have the latest updates to function. Most apps will work with older versions. My spare 5 year Sony Xperia Z still earns Hungry Jack deal$ when I pass their stores. Many people don't use fancy functions to need the latest sw.
        If Apple & others followed the original Galaxy design with removable batteries, it would have solved many problems, including 000 & Note7 issue.
        Instead, we get most breakable show off slim iphones with removable useful features (audio jack, FP scanner, SD card…).

        Apple is extremely succes$ful to keep the cult going.

        •  

          i have an lg v20 …. last flagship phone that came with replaceable batteries. Thinner is one differentiator so user replaceable batteries will become a relic.

      •  

        Yes they keep updating the iOS and your device can no longer cope with it. Time for new device anyway.

      • -1 vote

        Even if a battery is several years old, it is highly unlikely it will suddenly shut down.

        You are not expected to buy a new Android phone because of the lack of updates. as long as the phone is working fine, updates are not a big deal. My 2+ year old $170 Android phone, cost a fraction of the amount of an iPhone and runs much faster than when it was new.

        • -6 votes

          Update aren’t a big issue if you can avoid all the security vulnerabilities that exist in the Android world.

        •  

          @Ronnnie: Security vulnerability are not much of an issue. I've never got a virus on any of my Android devices and my apps often come from third party app stores, rather than Google Play.

        •  

          My 3GS used to randomly shut down all the time due to battery issues.

    • +7 votes

      Imagine if some big Car brand actually did that? "Oh yeah, your car has now gone over 100,000km on the odo, so we will slow down your performance via the ECU as a result - we wont tell you of course!". Think about the scandal that will cause? The lovers of the brand will say "Car performance drops over time anyway!!"

      • +1 vote

        if you are looking for an analogous example, consider having a major component start failing and the car going into limp home mode until the part if repaired/replaced

        that is what Apple is doing when the battery health degrades to the point where it decides to limp along instead of expectantly having the "engine" cut out

        •  

          It allows you to limp back to their car yard so that they can sell you a new car. Oh.. we've been discovered to deliberately degrade cars. Lets replace your battery instead saying that is the whole cause of it all.

        •  

          @bchliu: ever bought a car before or any manufactured product - that is part of the upsell when repair costs outweigh the replacement costs

          planned obsolescence is nothing new - all major manufacturers and brands do it

          if anything, Apple chose to keep the product functioning for longer to maintain a level of service - they don't degrade the batteries on purpose, they decide to not expose the health to the user (much like a modern car and many other devicvs)

        •  

          @bchliu: please don’t give them any ideas

      •  

        Cars kind of do that. If you put fuel of different octane in the tank the ECU will advance or retard the timing to keep it running smoothly.

        You won't get the full power of the engine until you put high octane fuel back in, but you won't have a rough ride either.

  • +106 votes

    Gotta love it when paying to fix a fault is classified as a deal. Only in the Apple world.

    • +56 votes

      I wouldn’t call a worn out battery a fault, that’s just how battery works

      • +37 votes

        That's right. I wouldnt call it a fault either. Just deliberate Planned obsolescence without informing their customers.

        •  

          Do you expect your eneloops to last for ever or to perform as they did from day 1 to say 1000?

        • +5 votes

          @Danstar: Nope. But eneloops do not have a code in there to say "Lets decrease the voltage and amperes after 6 months usage". Which is what Apple did in their iOS code.

        • -10 votes

          You're right. It is planned obsolescence.

          Everything manufactured has "deliberate Planned obsolescence" built in. The word deliberate is not needed here.

          They could make a tiny battery which lasts a week or put in a gigantic one which lasts 5 years. Both of which are planned.

          They decided to choose 2 years, 500 cycles.

          If a battery doesn't make it to this point then the battery is replaced FREE of charge.

          This deal is for out of warranty replacements. I don't see the problem here.

        • +12 votes

          @sniper: Lol.. you are missing the point. It is NOT about the battery. It is about the performance and the fact that Apple has detuned their iphones over time and slowing everything so that it makes people BUY A NEW IPHONE. The whole "Battery" thing is nothing more than a front for what they are doing. Deliberate Planned Obsolescence is on the phone itself: NOT THE BATTERY..

        • -9 votes

          @bchliu: gee wizz I didn't know my iPhone 6 came out 6 months ago! why don't people understand batteries die??

        • +4 votes

          @bchliu: lol you can't beat apple apologists. Apple in their eyes are never wrong hahaha

        • +3 votes

          @bchliu: that’s not what Apple did. They throttled the performance of the system to accomodate for the fact that due to wear, the battery was unable to provide the required voltage. They didn’t nerf the battery itself. The throttling is based on the current battery performance and health and isn’t just a time based trigger either.

        • -4 votes

          @Jetship: I think you need to reread what I wrote. I gave an example back to Eneloops.

        •  

          @Jetship: the problem is that Apple didn't give users the option to improve battery performance by slowing the device down. They did it automatically without even mentioning this. If they'd added a "battery saver" option, like you can get with Android, no one would have had an issue.

          Being sneaky, even if it was for apparently user experience reasons is still being sneaky and thus people don't believe it was for user experience. When you're sneaky & no one trusts you.

      • +7 votes

        A worn out battery was not the fault, the way apple dealt with it was the problem.

        It is like your car stalls when driving above 60km/hr, then your car manufacturer fixes the problem by limiting your car's speed (performance) to 50km/hr without telling you, thinking you would never have a problem again.

        •  

          Where the brand new expensive model of car travels at normal speeds for the first year.

    • -10 votes

      Yep. Only bluepilled isheeples think that this is a 'bargain'.

      • +12 votes

        how much to get a battery replaced in a samsung …. apple do need battery within 2 hours if booked in ,

        let’s see samsung, huawei or any android phone get that turnaround for that price…. i have android LG, and a samsung with dead battery in bottom draw.

        •  

          None of the other manufacturers have been proven to deliberate mislead or savaging of performance over time whereas Apple's iPhones have been definitively proven. They are only giving this price in compensation for a grossly misleading and illegal act as damage control. They aren't exactly doing this in the kindness and graciousness of their hearts.

        • +3 votes

          @sniper: The problem was NEVER about the battery: Apple deliberately slowed down phones as I explained before. This is not even a battery issue.

        •  

          @bchliu: Sorry, I thought you meant the phones were deliberately slowed down for those with worn batteries.

        • +5 votes

          @sniper: Phones do not generally slow down because of worn batteries. Apple deliberately did this and did not tell anyone. They blame it on the battery when caught with their pants down.

        •  

          @bchliu: You're right, they don't slow down. They just shut off unexpectedly. The iOS updates prevent this as the expense of speed.

        • +2 votes

          @sniper: Right. Would be a bit more genuine if they actually released the details in the release notes? Did they do that?

        • +1 vote

          @bchliu: Kinda. Would have preferred more information though. See 10.2.1.

          "It also improves power management during peak workloads to avoid unexpected shutdowns on iPhone."

          https://support.apple.com/kb/DL1893?locale=en_US

        • +6 votes

          @sniper: Didn't exactly say "We will slow down your iPhone". Improvements in Power Management could mean everything from optimisations of the Power Management code to allowing certain processes to sleep more efficiently etc. Again, demonstrates levels of deceitfulness.

        • +1 vote

          @sniper: BTW. No point arguing over this factor here. Billion dollar lawsuits have been raised all around the world. Let them settle it in court to see if they are found to be in deceit.

        •  

          @bchliu: Oh, are we arguing? I thought we were just having a conversation. Have a great day!

        • +2 votes

          Most other companies don't make replacing a battery, even when not typically removable, impossible for the average person.

        •  

          other manufacturers don’t supply OS support for as many years as apple does, my android came with 7, might get 8 …. it will never see android 9…….

        • +1 vote

          @garage sale: the xperia z, z1, z2 and z3 all had at least 3 android versions, constrained only by the processor architecture (otherwise they would have had more, Sony was testing android 7 on a z3)

          It really depends on which oem you choose, some are better than others.

        •  

          @sniper: they should have had thw option to turn it in/off not sneakily added it without telling.

        • +1 vote

          @bchliu: The 'Improvements in Power Management' also included decreasing the maximum volume of the speaker and decreasing the maximum brightness of the screen and LED light. It wasn't just making the phone slower.

          Anything that could adjusted that pulled a lot of current, which would decrease the voltage below the shutdown threshold.

        •  

          @idonotknowwhy: I'm always looking at options for the future. Are there any manufacturers who have a good reputation of long term support? Not looking for new features for old handsets, just concerned wth security.

        •  

          @sniper:
          The most important thing is, buy the phone outright, not from Telstra, etc.
          With Android, there's an extra step for telcos to enrich any Android patches with their own shitware first. Sometimes this can delay patches by up to 6 months, or they'll just skip some!

          In theory, the Pixel phones should be good for this.
          I've been happy with my last 3 Sony phones in terms of frequent security patches.

          Honestly, I think Android phones should have a 'used by' date on the box.

    • +13 votes

      The problem at hand occurs in all lithium batteries when they reach EOL. Basically the battery is degraded to the point that it can’t maintain voltage, but the device needs a minimum voltage. On a degraded battery a dip in voltage may cause a reboot. Apple aren’t technically required to service batteries outside the 2 year warranty or 500 charge cycle limit. What they really did wrong here was not give customers an option or indication regarding throttling. I’d they fix the throttling issue in an update or add the ability to disable it, then this battery program is quite good value. This is assuming that devices < 2 years and < 500 charges get free replacements.

      • +5 votes

        They should have told people, but if I'm reading the issue right, giving people an option would just result in more anger at Apple when phones starts randomly shutting down at ~50% battery because it can't handle the voltage draw.

        Just look at all the complaints and whining when people knowingly opt-in to use beta software.

        • +6 votes

          Yeah, I know. It's the same crowd that want cutting edge features on the newest iOS on a 4 year old phone but won't accept any slow down. That's my biggest issue with people who complain about things regarding performance and updates. On one side, we have Android where you get barely any updates and people are mad. Then we have iOS where people get new updates and features (but not those big features that simply won't work on old hardware) and people get mad because it slows performance. Best Apple could do is allow downgrading firmware.

        • +4 votes

          @no not me: That's right, Apple don't allow downgrades. People are right to complain if an upgrade slows down their phone and is not reversible.

        • +1 vote

          @fredblogs: I remember being annoyed at the slowdown of a 4S I had years ago after updating to a new iOS. Sometimes I think it would be good to allow downgrades back to the old iOS. However, even keeping the old iOS, over time cool new app features on apps you already have often only work with the latest version of iOS, But the big issue is the issue of security updates. An old iOS that is no longer supported doesn’t get them.

          Not related to the degraded battery issue though.

        •  

          @fredblogs: On one hand I see their point, regarding security. It would be at least good if developers could downgrade.

        • +5 votes

          @entropysbane: Yeah. We also have to remember that Apple develops iOS for iOS devices. It's not like Samsung wherein 90% of the heavy lifting is done by Google engineers to AOSP (I don't understand how people tolerate Android device OEMs not updating stuff when they have a pretty small job). Apple doesn't want to maintain an ecosystem wherein they are pushing security patches to old firmwares and new firmwares. If you've ever looked into iOS internals, there are a lot of changes that go on that the end user wouldn't even notice. For example, in iOS 6, SpringBoard (the home screen app) had half of its functionality cleaved off into backboardd – a background process that handles touch input and forwards it to the respective application. In I think iOS 7 or 8, FrontBoard arrived, a framework to handle management of application contexts displayed on screen – which is how SpringBoard manages to show other applications on top of itself. We also had Safari web views move to a separate process, for security and performance reasons among many, many other things. Having to back port patches to older firmwares that have such radically different architectures would be insane and have a very high chance of leading to additional bugs.

          At the end of the day, Apple is trying to pitch a secure platform. Unfortunately for many, this means that things are one way upgrades. Not to mention, migration of settings are always ever one way, hence why you can't downgrade from iOS/macOS/Windows betas to the older, stable release while perfectly maintaining settings.

        • +6 votes

          The other problem is if the iPhone told you "hey your battery is looking a bit old, we gonna slow down your phone so it doesn't shut off unexpectedly" then even more people will be thinking Apple is just trying to get them to buy a new phone/battery with this fancy new pop up.

          And giving people the option of "faster but shuts off" is not an acceptable option.

          They can't win either way.

        • +1 vote

          @no not me: >Apple doesn't want to maintain an ecosystem wherein they are pushing security patches to old firmwares and new firmwares.

          What does that wall'o'text have to do with Apple slowing their customers phones down without telling them?

          The justifications being expressed here are on the tip of being ridiculous.

        • +2 votes

          @Diji1: if you took into account the context, I’m specifically referring to why downgrading iOS version is not a thing and providing reasoning for that. I’m not defending the battery thing, in fact what I said really doesn’t pertain to the battery drama at all. It’s more about new iOS versions on old devices vs. letting them rot away on firmwares known to have security vulnerabilities.

        •  

          some androids also don’t allow downgrades …. so it’s not unique not being able to reflash with old code. manufacturers want to streamline code support.

          apple downloads new versions but asks if you wan to install …… options is don’t install new version until you know what is in it ………. wait 6 months or a year then hit the install button.

      • +2 votes

        isn't 2 years 2 x 365 which is more than 500?

        •  

          Yes. No idea why Apple are using 500 charge cycle batteries in their iPhones. For what it's worth, iPad, MacBook and Apple Watch all contain batteries designed for ≥ 1000 cycles.

        •  

          A charge cycle is from 100 to 0. Most phone don't reach zero in a day so 1 day doesn't always mean 1 cycle.

        • +4 votes

          @sniper: mine does. Depends on usage. Lots of phone calls, countless whatsapp messages and lots of email. Add in some GPS usage and YouTube and you find yourself with a flat batttery at 6pm

        •  

          @no not me: >No idea

          Really? Let me enlighten you: customers pay for more hardware sooner if they claim it's 500 and then slow the devices down without informing their users.

        •  

          @t25: Yup, can go both ways and depends on use case. Just pointing out it isn't a straight 2 x 365 maths problem.

        •  

          @Diji1: right, that’s an obvious one. However, they’d want customers buying new iPads, Apple watches and MacBooks, no? I mean, sure iPhone sales are key, but why wouldn’t they want to penny pinch further, that I have no idea of.

        •  

          @t25:

          You must be very important. Congratulations.

      • +1 vote

        you can charge 500 times but it doesn’t hold the charge as long as it gets older …… i hope all phone manufacturers offer a deal like this , id love to get some of my samsung phones brought back to life for $39.

    • +3 votes

      Which phone manufacturer offers free battery replacement out of warranty?

      • +5 votes

        Only because they were caught red-handed. You think they will do this if they weren't caught with their pants down with slowing their phones down? Of course not. It's PUBLICITY.

      •  

        New Genuine OEM Samsung Battery for Galaxy Note 2 3 4 5 S2 3 4 5 6 7 edge $9.9 - $15.75. Most with removable back cover.
        Much better than $39 & your old batteries still useable.

        • +5 votes

          To be fair, almost all of those "genuine OEM" batteries are not genuine and often have a lower capacity. I'd be happy to pay $39 for something that actually came from the manufacturer.

        • +1 vote

          @donnot:

          Tbf also those batteries have been sitting on shelves collecting dust for years too. I would rather source directly from Samsung or Apple.

        • +1 vote

          Note 5 onwards non removable and S6 onwards also non removable and 15 bucks on eBay? Fake batteries OEM they are at least 30-40 bucks and that is doing it yourself

        • +1 vote

          chinese will print and quote anything to sell unbranded stuff especially batteries ….. like selling powdered milk with melamine ……

  • +2 votes

    Booked

    •  

      I went in today, Flinders Street - My Mac, guy was like $49.

      Only apple stores (one in chadstone) will charge $39.

      Also said my battery health was above 90% so there's no need to change.

  •  

    So it's available now?

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