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Apple iPhone Battery Replacement (iPhone 6 or Later) $39 from Apple

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Apple iPhone Battery Replacement (iPhone 6 or Later) $39 from Apple
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dust on 07/01/2018 - 13:54 support.apple.com (20948 clicks)
Last edited 07/01/2018 - 14:02 by 1 other user

iPhone battery replacements are now available on the Apple website ($39 AUD).

Thanks for the heads up dukeman!

Mod: This deal was previously posted and moved to the forums here as the AUD price and start date were unknown at that time (insufficient details for upcoming deal). Shortly after the AUD price was revealed, we now have a start date (available now), therefore there are sufficient details for this as a deal post.

Scroll down and press the blue 'start a battery service request' button.

Available for the following models (out of warranty) until 31/12/18:

iPhone SE
iPhone 6, iPhone 6 Plus
iPhone 6s, iPhone 6s Plus
iPhone 7, iPhone 7 Plus
iPhone 8, iPhone 8 Plus
iPhone X

Mobile Apple iPhone Accessory iPhone Battery

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Apple
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closed Comments

  • sween64 on 07/01/2018 - 14:03

    So it's available now?

  • gamemaster on 07/01/2018 - 14:03
    +4

    Can someone please clarify if Apple reduced the speeds of older phones to extend battery life, then by having a replacement battery does that mean the phone is still going to operate with the performance reduction or will it operate back at normal speeds?

    • ihavecentsnotsense on 07/01/2018 - 14:05
      +9

      It returns to normal speeds.

      • gamemaster on 07/01/2018 - 14:06

        Thanks

      • chrism238 on 07/01/2018 - 14:16
        +1

        Have us lowly customers actually ben informed the speed reduction was performed based on the age of the device, or the age of the battery. If the former, then a new battery may not see much (speed) improvement, but just last longer between charges.

        • no not me on 07/01/2018 - 14:20
          +1

          Yeah, that’s the stupid thing. There’s a section in settings under battery that says if the battery is degraded. However, the message being there or not doesn’t determine if the phone is throttled. I have a feeling that throttling has more to do with voltage readings on the battery than charge cycles. Some people who have 85% charge capacity get throttled, while others at 75% are not.

        • ihavecentsnotsense on 07/01/2018 - 14:24
          +1

          The statement released by Apple (linked in the OP) explains that it is the deterioration of the battery (not the age of the phone) that is the catalyst for the slow down.

        • entropysbane on 07/01/2018 - 14:48
          +2

          @no not me: that’s right. The performance management kicks in when it determines the battery can no longer supply spikes of power at times of load. Like the start up sequence in Apollo 13 when they had to shut off as many systems as possible to keep the voltage spike below 20 amps or the whole capsule would die.
          In iPhones with degraded batteries, when it can’t handle the power spike without this software it shuts down to protect the hardware. No good if you want to use it. Other phones do this, but as they are old no one cares, unless Apple.

          If the battery is degraded to the extent the performance management is triggered, then if in warranty, free battery replacement, out of warranty, $39. Performance improves within limits of the model of CPU.

        • no not me on 07/01/2018 - 15:19

          @ihavecentsnotsense: Yeah, I know that much. However, charge cycles contribute to deterioration. You can actually check the "maximum" capacity of your battery, relative to the designed capacity through some third party applications. What I was highlighting is that, some people have a reported capacity of 85% (meaning their battery has degraded to the point where it has lost 15% of capacity) and they are throttled, in contrast, some have reported capacities of 75% yet aren't throttled. For this reason, I'm inclined to believe its more to do with checking voltages, rather than maximum capacity. Then again, maximum capacity is heavily affected by temperature, but voltage may be too…

        • garage sale on 07/01/2018 - 15:42

          battery life based on charges and age is a complex algorithm …. went in once with an ipad and they ran a diagnostic on it ( special mode in ios) it drew an x,y graph on the ipad and if within a range it was classed as ok if not it gets battery replaced if with 2 years it’s free, outside of 2 years you pay.

    • bchliu on 07/01/2018 - 15:11

      Arguably no. The only phone that is getting the updates and not included in the battery replacement is the iPhone 5S. The newer iOS is 64bit only which means all the older iPhones are not updated.

    • jjjaar on 07/01/2018 - 16:47

      Phone returns to pretty close to normal speeds but fast forward a year and it's slowing down again… However! This could be due to having so many photos on it…

      Source: I've replaced mine before.

  • Elijha on 07/01/2018 - 14:05

    Annoyingly my old iPhone 5 battery was literally swelling out of the case a few months ago and I had it replaced by a 3rd party bat. Wish this has occured earlier - no way they will do it now.

    • aja12 on 07/01/2018 - 14:06
      +13

      They wouldn’t have done it anyway, the iPhone 5 isn’t included.

    • Bluehj88 on 07/01/2018 - 14:40
      +2

      if the battery swelling happens, Apple will replace u a new phone even if it's out of warranty. Just keep in mind next time.

      • ozdesi on 07/01/2018 - 14:47
        +1

        not when you get a 3rd party to replace swelled battery in the first place. You must get replacement done from Apple and then if it swells Apple will replace it.

      • dpk on 08/01/2018 - 07:57

        They haven't done it for my iphone 5 couple of years ago when phone battery swlled out and it is out of warranty so i had to go to third party. Asked me to pay full price for the replacement refurbished iphone 5 to replace which was costlier than buying new iphone 5 so did not go with them

    • try2bhelpful on 07/01/2018 - 14:52

      Did you try taking it back to Apple to see if they would deal with it. The iPhone 5 had known issues and Apple has been replacing them. Always take stuff back to Apple first, even if it is out of warranty - sometimes they are kind.

      • Elijha on 07/01/2018 - 15:58

        I did do a check online and found a serial range that was covered by a battery issue and mine was not under it, and well out of any warranty, given I was due a new phone as it was old and slow and not supported by new apps being 32bit I didn't feel investing in the apple cost vs 3rd party battery was worth it (friend of friend got me a battery and screen for $40 and I did the replacement). Have since grabbed an Essential phone as my new handset though this iphone is still docked in my kitchen as an optional controller (sonos, lights, TV)

  • t0087669 on 07/01/2018 - 14:06

    if my phone is still in warranty, will they replace it for free?

    • tomleonhart on 07/01/2018 - 14:12
      +3

      Yes.

    • try2bhelpful on 07/01/2018 - 14:52
      +1

      only if you have a charging issue.

    • garage sale on 07/01/2018 - 15:45
      +1

      they have changeover phones …. they check for cracked screen and water damage …. if there is none they replace the phone ….. goes the old one turns into refurb stock.

      i have an android and really miss apple service

  • FiremanFred on 07/01/2018 - 14:07

    from the AU Apple site

    *Through December 31, 2018, the out-of-warranty battery service fee is A$39 for all eligible iPhone 6 or later models. Battery service at A$39 may be limited to one repair per iPhone.

    https://support.apple.com/en-au/iphone/repair/battery-power

  • lufee on 07/01/2018 - 14:14

    Do they update your ios to latest when replacing?

    • jassssone on 07/01/2018 - 14:23
      +2

      Good question, hope they don't force us to update into latest version as I am happy IOS 10 on my SE

    • t25 on 07/01/2018 - 14:29
      +3

      They shouldn't. But they will probably have a disclaimer of some sort when you bring your iPhone into service.

      I wouldn't want to lose my jailbreak just because I serviced my battery.

      • Mrbean007 on 07/01/2018 - 20:25

        They wont touch it if it has a jailbreak they will tell you to get rid of the jailbreak first then they will work on your phone.
        When there finished they will upgrade the firmware free of charge. :))))

        • t25 on 07/01/2018 - 21:17
          +1

          In that case, hope that you have saved your SHSH then.

    • try2bhelpful on 07/01/2018 - 14:53

      I presume it would depend on what level of IOS was in the new refurb phone when they replace it. Generally the way Apple replace the battery would be to replace the entire phone with a refurb. Not sure if this is what they will do with this deal, but I would presume so.

      • Halsmich on 07/01/2018 - 14:59
        +1

        Apparently they don't replace with refurbs, unless they mess up with the battery pull tabs, though I'm not 100% sure on that.

        • try2bhelpful on 07/01/2018 - 15:01

          They didn't replace my iPad battery they gave me a refurb device. I would like to hear from someone who has had a battery replacement for their iphones.

        • Halsmich on 07/01/2018 - 15:08

          @try2bhelpful: Sourced my info off a former Apple employee on reddit.

        • try2bhelpful on 07/01/2018 - 15:08

          @Halsmich: Thanks for the info. My experience is refurbs.

    • garage sale on 07/01/2018 - 15:47

      you always need to backup your phone when sending into service in case they give you a new phone …..same with computers , no guarantee the hard drive doesn’t get wiped.

    • ThithLord on 08/01/2018 - 08:45

      Do a back up on iTunes if you want to keep whatever iOS you're on - I recommend it. iCloud does not keep your iOS.

  • [Deactivated] on 07/01/2018 - 14:17
    +2

    the next iphone launch will have battery replacement build into the cost

    • Slippery Fish on 07/01/2018 - 15:59

      So 3k per phone? In 5 years 17yo girls will be driving the new Apple car/mobile handset rofl

      The car will be 120k top speed and slow down with battery age.

  • ce5himm on 07/01/2018 - 14:21
    +3

    how to tell if my batteey needs to be replaced?

    • [Deactivated] on 07/01/2018 - 14:25
      +47

      Spell checker stops working.

    • butter on 07/01/2018 - 14:42
      +1

      You can't at the moment without running some benchmarks and comparing with launch performance.

      There will be additional software added to an upcoming IOS release that'll show the relevant metrics.

    • Jimmy6 on 07/01/2018 - 14:48
      +2

      Download "coconut battery" on the computer and plug in your phone for battery life info.

      It's a free app and works on the Mac. Checks battery life of other ios devices and your Macbook.

      Mine shows 73% which is less than 80% which warrants a free repair as I've got apple care plus.

      • WhyAmICommenting on 07/01/2018 - 14:55
        +1

        Cheers!

      • ce5himm on 07/01/2018 - 15:08
        +1

        thanks

      • samp e on 08/01/2018 - 12:25

        Thanks! Mine says 0% wear but my IP6 definitely has issues… Drained >50% overnight on airplane mode w/ low battery on.

    • try2bhelpful on 07/01/2018 - 14:55

      There are some battery apps that will check the level. We have used this for both are Ipads and our iPhones. When you go in Apple will run a program that determines battery levels and tell you if it is considered OK or dead.

    • Halsmich on 07/01/2018 - 14:56

      There's also an app called Battery Life that shows your battery capacity, I believe it's the same guy that made the battery life tweak of the same name.

    • garage sale on 07/01/2018 - 15:48

      go to genius bar, they run diagnostics on it that looks at age charge cycles and ability to hold charge.

    • thye on 07/01/2018 - 16:55

      Just get in touch with a genius over online chat, they can access your device remotely and give you a diagnosis of the battery’s health.

  • limucat on 07/01/2018 - 14:22

    I read in other countries (Malaysia for example) they charge the battery PLUS service fee . I dont think that right.

  • thispasito on 07/01/2018 - 14:27
    +2

    I wonder if this whole thing is a ploy for Apple to sell their batteries or if they took advantage of the situation to sell batteries…

    • BlazinPast on 07/01/2018 - 14:38
      +5

      Definitely making money off this. They can easily get these replacement batteries for less than $10.

      • spaij on 07/01/2018 - 14:48
        +2

        there is a time / labour cost for them…
        Though sometimes (in the past) they give people a refurb phone instead of changing the battery. Perhaps in these cases they ship the bad phones to China to refurb them with less labour costs…

        • BlazinPast on 07/01/2018 - 14:51

          I think on average it would take 30 minutes per phone. Even if they pay $40/hour, they'd still be making money off this. Obviously nothing very significant, but still making money. In reality, I'd guess they make at least $15 for each repair

        • try2bhelpful on 07/01/2018 - 14:57
          +1

          @BlazinPast: I would be very surprised if they did a battery upgrade, they normally provide a refurb phone.

        • entropysbane on 07/01/2018 - 15:01
          +1

          @try2bhelpful: a refurb happens when there are more problems than a old battery.

        • try2bhelpful on 07/01/2018 - 15:02

          @entropysbane: Have you had an Iphone battery replaced?

        • mc11 on 07/01/2018 - 18:13

          @try2bhelpful:

          I’ve had several phones repaired at Apple store, for screen, battery, and rear camera replacement. Never got given a refurb, always the same serial with a replaced part.

        • try2bhelpful on 07/01/2018 - 18:32

          @mc11: Thanks for the info, that is really interesting. I wonder why the Ipad's are different. I would love to hear from an Apple employee on what the standard practice is and why.

      • entropysbane on 07/01/2018 - 14:59
        +1

        I’ve had a battery replaced for free under warranty in the past at an Apple store. Takes about half an hour all up to check out the phone, agree the battery should be replaced, replace it, give it back to you, test it again in front of you and encourage you to to look around and see if there is something else you might like.

        So, I doubt they are making any money out of $39 once you take logisticsand labour into account. Sales of other stuff while you are there, on the other hand….

        • try2bhelpful on 07/01/2018 - 15:02

          So they gave you back your original phone, or a refurb?

        • entropysbane on 07/01/2018 - 15:10

          @try2bhelpful: original

        • try2bhelpful on 07/01/2018 - 15:13

          @entropysbane: thanks. My experience has been refurb on my Ipad - maybe they are different.

        • entropysbane on 07/01/2018 - 15:20

          @try2bhelpful: I got a refurbished on a 3GS back in the day. It wasn’t a simple battery issue though. The logic board died.
          It might also be that iPads are different too.

        • try2bhelpful on 07/01/2018 - 15:26

          @entropysbane: My original one was a battery issue, the guy from Apple said so. Maybe you are right about the battery replacement being different though.

        • Banj0 on 07/01/2018 - 23:15

          Had a 4S once with a bad power switch. They replaced with a refurb. Free. Was out of warranty too. Maybe it was a known issue…dunno.

          Will get my iPhone 6 checked out later in the year, and see what happens. Would be stoked if it's a replacement…though mine is in pretty good shape so it's no big deal.

      • professional on 07/01/2018 - 15:01
        +1

        There are reports the battery cost on the bill of materials for the iPhone 6 is around $3.50.

      • AlexF on 07/01/2018 - 15:07

        Knowing Apple, this will further offset their Australian tax obligation.
        I wonder if Apple’s accountants can legally obligate Australian government pay for battery replacement - there should be at least one loophole to do so.

        • bchliu on 07/01/2018 - 16:13
          +1

          lol. They pay almost no tax anyway to the Aus Govt. Most of the income tax of an iphone is done in Singapore or Ireland who charges <10% tax on it through "Special dealz" they have with Apple Global. They then onsell it to their Australian arm for 90% of the final retail price with them selling it to retailers at 95% of the RRP (Retailers have @5% profit margin on Apple products with no rebates).

          Apple Australia's Income on an iPhone is 5% of the RRP - about $60 for an average iPhone 8-256GB @ $1200 (Ex-GST).
          Minus outgoings, deductions and costs profit of an iPhone to Apple Australia is @$30
          Australian Company tax is 30% = $9 tax per iPhone to Australian Government.

          This is all ex-GST BTW. GST is paid by the customer at the end really for total of $1320.

      • garage sale on 07/01/2018 - 15:50

        technician has to fit the battery so it’s not the cost of the battery ….. how much for samsung to replace a battery ….. the cost of built in , non user replaceable batteries.

    • ronnknee on 07/01/2018 - 14:52
      +1

      Oh definitely. I'm very tempted to neg this deal (no offence to OP) since this fiasco started with Apple throttling the performance of their phones. Now instead of offering free battery replacements to correct their wrongs, they offer the service with a charge (and they make it seem like a good thing).

      • BlazinPast on 07/01/2018 - 14:57
        +1

        I think at the very least they should offer a price that results in them breaking even, not a profit

        • garage sale on 07/01/2018 - 15:52
          +1

          labour cost for skilled work is very high …. have you used a plumber lately or PC technical lately.

          even those kiosks that do repalcements charge a fortune.

        • ronnknee on 07/01/2018 - 17:26
          +1

          @garage sale:

          labour cost for skilled work is very high …. have you used a plumber lately or PC technical lately.

          That argument is flawed. No one is saying the labour is cheap or free. Samsung Note 7 had battery issues and the whole recall campaign was not free for them either; but it does not mean it should not happen. Imagine if they offered a battery swap or phone swap service for $39? How well do you think that would've played out?

          The point is, Apple should absorb the cost because it's a problem that they created in the first place. If the consumer wants near full performance of the phone, they have no choice but to replace the battery.

        • try2bhelpful on 07/01/2018 - 18:39
          +1

          @ronnknee: The Note 7 burst into flames and can't be taken on planes. This is talking about software that was designed to slow devices down so they didn't fail regularly as the batteries deteriorated. Nobody is saying the Apple batteries are inherently flawed. I've yet to see a cascade of information in the media about dud batteries on the latest devices. Apple's real problem was they didn't communicate what they were doing and allow people to opt out. Then they would just be complaining about how their devices keep resetting because their batteries are no longer viable - probably long after they are out of warranty.

      • try2bhelpful on 07/01/2018 - 14:59
        +6

        They throttled to stop out of warranty batteries from causing reboot issues on the phone. What they should've done was give people the option of opting out of the slow down and then they deal with the battery issue. I think paying $39 to get a refurb phone is an absolute bargain.

        • AlexF on 07/01/2018 - 15:09
          +2

          Has anyone actually experienced these unexpected reboots prior to firmware update that introduced throttling? My kid still got iPhone 4 and wife has 5c and never experienced this. Seems everyone’s assuming Apple’s PR is true.

        • try2bhelpful on 07/01/2018 - 15:14

          @AlexF: iPhone 4 and 5c do not support IOS 11.

        • AlexF on 07/01/2018 - 15:16

          @try2bhelpful:
          Read the question - reboot not throttling.

        • try2bhelpful on 07/01/2018 - 15:18

          @AlexF: I've had reboot issues on my prior iphone 4 devices but it is difficult to know what was causing them. Usually a soft reset of the phone would kick them back into shape.

        • AlexF on 07/01/2018 - 15:21

          @try2bhelpful:

          soft reset of the phone would kick them back

          Software reset shouldn’t be able to fix shot battery.

        • try2bhelpful on 07/01/2018 - 15:25

          @AlexF: I don't think they were battery issues, just saying I have experienced unexpected reboots but they don't necessarily mean a battery issue so it is difficult to tell. Frankly most of my Apple devices are still going strong - even my original Ipod Gen 4 20 Gbps one.

        • SoresuMakashi on 07/01/2018 - 18:29

          @AlexF:

          I've never had this happen on any of my phones, Apple or otherwise. If it was a real problem, then either Apple's batteries suck, their os sucks, or they're half-lying about the seriousness of the issue, and just using it as an excuse to slow down old phones.

          Either way, not a good look for them.

  • tomleonhart on 07/01/2018 - 14:32

    Suck I live in New Zealand now :-((((( the missus iPhone needs this.

  • Jared17 on 07/01/2018 - 14:35
    +1

    Darn 4S not included

  • Mikinoz on 07/01/2018 - 14:43
    +3

    Now I wonder if this a problem with iPads?

  • stingysavagesaver on 07/01/2018 - 14:46

    I have a Iphone 6+ which never had the battery issue. However would I take advantage of this offer and prolong the Life of the device ? And use it as a spare one day

    • ozdesi on 07/01/2018 - 14:50

      You can go ahead with the request and don't claim you never had any battery issue. You should be fine for one replacement.

      • try2bhelpful on 07/01/2018 - 15:15

        It depends on what the ruling is. They run a program to determine how healthy the battery is.

    • entropysbane on 07/01/2018 - 15:12

      It runs through to December. Do it then, or earlier if the battery degraded to whatever the threshold is.

  • lovelyjubbly on 07/01/2018 - 14:57

    Do they still replace batteries on the 5S?

    Great little phone but crap battery life now.

    • try2bhelpful on 07/01/2018 - 15:04

      There is no harm in taking this into Apple and asking; you might get lucky.

  • kingmoron on 07/01/2018 - 14:58

    Mrs has a year old iPhone. How can I check battery performance? It's used heavily ie pokemon go

    • try2bhelpful on 07/01/2018 - 15:04

      There are IOS programs that will allow you to check battery life.

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