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Telstra Has Free Calls To Japan Until March 25

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If you have any friends or family in Japan at the moment, Telstra has announced they won’t be charging landline or mobile customers who call the earthquake/tsunami stricken country. They’ve even backdated it to 6am last Friday to cover anyone who called when the news first broke, and the offer will be in place until 6am March 25.

To enable Australians to check on family and friends in Japan following last week’s earthquake/tsunami disaster, Telstra will not charge for calls to Japan made using its mobile and landline networks. The fee-free period (which also covers text messages) runs from 6:00am on Friday 11 March through until the same time on Friday March 25, with calls to Japanese numbers billed as zero cost. Handy to know if you’re trying to get in touch or stay in touch.

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  • +16 votes

    mad props to telstra

  • +2 votes

    Thanks Telstra!!! :) Really appreciate this!!!

  •  

    Is this just calls to landlines or both landlines and mobiles in Japan ???

  •  

    Tarek Robbiati, Group Managing Director, Telstra International Group, said Telstra was pleased to offer support to its customers during this difficult time.
    “Calls and text messages to Japan will not be billed during this time.”

    as hijupic said above so mobile should be free too

  • +5 votes

    welcome this telstra initiative, hope other carriers will follow

    • +1 vote

      Agree with you on that too…

      • +1 vote

        agree.

        I'm with Optus and was talking with friends in Sendai on sunday for 25minutes

        •  

          how was sendai (and matshushima) post-tsunami??? went there 2years ago, it was beautiful place.

        • +3 votes

          sendai central was fine aside from some very minor building damage. Japanese buildings are built to withstand earthquakes and they do it excellently. according to my friends in Sendai If it weren't for the tsunami then there would have been so little damage that you wouldn't have realised that there had been the biggest earthquake in Japans recorded history. most of everything 8 kms east of the CBD has been damaged/destroyed. pretty much from the coast up to Sendai station is flat land/former rice fields/reclaimed land.

          matsushima- the beautiful sightseeing coastal areas are basically gone.

    • +1 vote

      +1

  •  

    sms included.

    i thought they use docomo system not gsm so they (japanese people) can not receive sms from us?

    •  

      Japan does have an SMS system, it just costs more than sending emails from their phones and is limited to 160 chars (or 80 jp chars) instead of unlimited for emails.
      So nobody ever uses it. But they'll be able to get the msg.

    •  

      some companies can receive sms
      like Softcell.

      • +7 votes

        tainted love?!?!

      •  

        I thought the mobile towers were all gone when the tsunami came.

        •  

          mountains are usually within 10kms of the coast. towers on the mountains. it more a case of where power has been lost or basically peoples mobiles have gone flat and they just don't have anyway to charge them. my friend was at my old company (Snedai CBD) charging her phone due to her house (4 kms from CBD) having no power

      •  

        im pretty sure it's called softbank

    •  

      I just sent an SMS to a friend via my Voda mobile, they received it fine.

  •  

    is calling using telstra prepaid mobile to japan free too?

  • +13 votes

    Don't forget the poor pokemons. I hope they're all alright :(

    • +16 votes

      They should be safe in their pokeballs. Don't know about pikachu though, he always refused to go in there.

    • +15 votes

      It's a bit soon for jokes don't you think? 2400+ people have died and more than 10000 are missing and you're making jokes like that.

      • -6 votes

        Are you saying there are no wild pokemon in japan?

      • +3 votes

        You're right kheob. It is a bit early for such jokes. Sorry for that post, I was just responding to posts.

      • +1 vote

        Oh please. Get off your high horse Khoeb. Obviously its a sensitive situation and perhaps he made an ill-advised anecdote of the situation but please don't parade around with your politically correct bs and lecture others on what to say.

        I'm not attacking you personally (or defending Isdbeta's joke) - and I apologise if it comes across that way, I'm but simply standing up for freedom of speech which sadly is being phased out in Australia by all this PC garbage.

        Sorry for making a big deal out of this, but it's something I feel strongly about.

        /Rant and props to Telstra.

        • -2 votes

          You're telling me to get off my high horse when you're doing EXACTLY the same thing? You say you support freedom of speech yet you tell me off for saying what I feel needed to be said. Take your hypocritical nonsense elsewhere please.

        • -1 vote

          We'll I've already said what I've needed to say. I don't want to go off-topic and argue on a bargain forum, however I want to quickly point that I never preached upon restricting your free speech (and if you read carefully), all I said was for you to 'get off your high horse'. Again, I don't want to offend you, it's only the PC garbage which frustrates me as to me, it dwells upon the death of individuality and forces us all to talk in a set of bible-loving, pretentious idioms.

        •  

          So you're arguing that free speech is only right if it agrees with you. You don't like my political correctness so you condemn me for expressing my views. Way to go.

        •  

          And also, saying 'no offence' does not mean the person will not take any offence.

        • +1 vote

          Perhaps 'freedom of speech' was not the most prudent of words in the OP, and to your credit, you've gone over this part again and again. Like I've said many times now, it's PC gone mad. You can't even make light of any situations these days without being frowned upon, it's a shame to see how rigid a large portion of society has become.

          You're taking my personal views way too personally. Ease up, I don't have a vendetta against you. I'm merely bringing forward a conflicting set of beliefs, and nothing else.. Geez, you don't have to tensed up all the time.

        • -2 votes

          I'm sure you (and most people) would agree that making light of such a tragedy is completely uncalled for. I understand that there are certain events where a little banter wouldn't hurt, but the occurrences in Japan at the moment are certainly not examples of these.

          I am not tense 'all the time'. I just didn't like how you belittled my views.

  • +19 votes

    Just went down a notch in my Asshole book… Good stuff, Telstra!

    • +29 votes

      Keeping it in your pocket would be much more comfortable.

      Just sayin'.

      • +2 votes

        Would do wonders for the resale value too.

        Ain't nobody gonna wanna trade for that particular volume at the bookswap …

  • +3 votes

    Very generous, Telstra, and an excellent initiative. Keep up the good work.

  • +1 vote

    Good work telstra! Hope the other networks do the same!

  • +2 votes

    Good on ya Telstra!!!!

  • +16 votes

    Bargain aside, Please do not exploit it. After the quake, all of Japanese communication are under heavy stress as anyone can imagine. Any call/internet access to Japan should be as brief as possible, so it won't hold up emergency access for Japanese local. Just my 2cents.

    • +1 vote

      Good point. Also consider using SMS instead of a voice call. It uses a lot less bandwidth.

    • +1 vote

      Japan can just switch off international inbound calls or even request that Telstra restrict access if it becomes a serious problem.

  • +1 vote

    Sol must be turning in his proverbial grave.

    (Someone should ask him to make a contribution.)

    •  

      Sol left Telstra years ago….

      • +3 votes

        I know, with how many million, thank goodness

        he was an 'unacceptable face of capitalism' imho

        • +1 vote

          Well if his actions made you sick..most major American companies are run in a similar fashion… it's all about the bonuses baby…

        • +1 vote

          The biggest transfer of wealth from poor to rich was the GFC bailout.

          They paid themselves bonuses before it, which they didnt deserve. And they are paying them again now. They hardly missed a beat.

          We're an apathetic bunch … don't people wonder where Goldman Sachs get their money/bonuses from - ie. you and me!

        •  

          It really wouldn't be very hard to stop bonuses at all, that IF shareholders ever actually turned up to annual meetings and voted as apart to throwing the letter in the bin and thus giving their vote to the managers to do whatever they want, whom just vote the way it suits them.

  • +11 votes

    3 words I never thought I'd type:

    Well done Telstra.

  •  

    Verizon in the US are doing this also, props 2 telstra+

  •  

    Wow…and I came in here expecting people bleating stupidly that since they aren't calling Japan they will have to pay for everyone elses calls…

    • +2 votes

      Okay I'm going to stand here right between your two posts wolfenator87, as a human shield.

      I've always wanted to know if I had the cojones to take a bullet for another, and you look like you've just donned a snuggie covered in targets.

      I'm taking wolfenator's negs ppl. Lay em on me: gimme your worst.

      •  

        I just voted postive on your comment :P

        • +3 votes

          Well that wasn't very nice. Oh wait, yeah it was. Thanks, I think. For nothing?

          Since a +ve could mean either "props" or "screw your plan I don't roll like that", and a -ve could either mean "as you wish" or "what a chucklehead", the only thing I know for sure is that my short attention sp…

          Oh look, a bird.

      • +1 vote

        Not really sure what you're on about (apart from those 2 posts being next to each other otherwise) but.. thanks? maybe? SQUIRREL! 8D

  • +3 votes

    Absolutely props to Telstra for this. (L)

  • +1 vote

    OzBargain Members: 289

    votes: 262 ..

    go figure

  •  

    passed it onto my friends. thanks!

  •  

    i have a $2 telstra prepaid sim. will it work using telstra prepaid mobile to call japan free too and do i need to top it up with a recharge voucher before i can call japan free?

  • +2 votes

    only 180 or so + votes to beat the Cadbury deal. We can do it OB!

  • +2 votes

    so generous!

  • +2 votes

    Can't believe I'm saying this: Go Telstra!

  • +1 vote

    hahaha I am not terribly sure this is the best bargain this site has ever seen.
    1. It's only open to Telstra customers and they are only providing free phone calls to Japan
    2. If you were seriously concerned about a friend or relative, would a few dollars for call costs actually prevent you from making a call?
    3. If you regularly call Japan, you would already have a low-cost non-Telstra calling card or VoIP?
    4. The disaster would mean that telecommunications in Japan are probably already quite stressed - this will only worsen the situation?

    OK that's enough whinging from me :)

  •  

    +1 for the team!!

  • +4 votes

    Wow, lots of negative voting on posts going on, bit of a hostile topic…

    good on telstra for doing this, and yeh it might actually put a chink in their profits, but i'm sure they can deal.

    My only concern was what Waywardone already mentioned:

    Similar situation to that of christchurch, "Only call if you absolutely need to, otherwise just SMS" or something along those lines, to stop the clog up of the telephone system. But, I guess the Australian population calling to Japan during this time, would be a very small proportion either way, so maybe not too much of a worry…

  • +9 votes

    Ok, so I worked for Telstra in an outbound call center (yes I was the guy everyone hated.. but really I'm a nice honest guy..) so EVERY day I got a lot of people on the phones complaining about how bad Telstra is, how their service sucks, how they're more expensive (legally they're not allowed to be cheaper than other providers), how they offer no benefits over other providers, blah blah I could go on.. (to be fair, I did hear the similar complaints about other providers too)

    Anyone who has worked in call centers or sales knows how the customer's frustration can make yourself frustrated with the company your working for, but it's times like this that Telstra actually do step up their game.

    They helped out during the Queensland floods as well. Telstra customers that were affected by the floods had calls to their landlines redirected for free to their mobile phones. No other provider did this. So it's good to see they're helping those who need to contact Japan as well, which includes myself.

  • +3 votes

    Its Really great to hear that Telstra is supporting it.
    Although I am not from japan But I Can really say that This is how a Big Public company differs from similar private company like Optus.
    Keep up the good work telstra and support the community.
    It must be a really hard time for all those who have their family there.
    May God Give you all the strength You need People..

    Note - Not associated with Telstra just Appreciating their Effort.

  • +1 vote

    Whao, 387 votes!

    Telstra should really read this.

  • +2 votes

    I think this is brilliant, but at the same time, I hope it doesn't encourage people to ring people in Japan to just chat cos it's free - I'm sure the phone lines are needed for more important things atm.

    That said, some of my friends (over there) are pretty down on what's happening in their country (and rightly so), so maybe a good chat is what's needed right now for the sake of mental health.

    Either way, good work Telstra.

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