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Free Samsung 10000mAh Fast Charge Battery Pack (Valued at $59 RRP) with Health Check @ Samsung (Eligible Samsung Members)

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This is my first post, so please forgive any mistakes and happy to get advice on improving the post.

So I was just browsing through the Samsung Members App and found this deal. All you have to do is get a free health check done (hardly takes 5 mins) on your Samsung phone at any Samsung store (would recommend booking an appointment to reduce wait time) and you get a free Samsung 10000mAh Fast Charge Battery Pack worth $59 RRP. This is applicable for eligible Samsung Members, so please check if it is applicable for you (possibly only AU stock Samsung phones).

I have a S8 phone, so I would assume anyone with S8 or higher should automatically be eligible for the deal.

Hope it helps. Cheers

Edit:
Found this on the homepage / dashboard (bottom section) within the Samsung Members app. Didn't have to browse in the app.

Mod Note: Based on comments, it appears to be devices older than Samsung S8 and newer than Samsung S5. Samsung Members app is required.

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  • What do you put for reason for check?

  • +1

    not showing on my s5 :(

  • Got the offer for my S8 and booked an appointment for next week.

  • +7

    LOL and here I was thinking "Why the heck is Samsung interested in my health?"

    Received the offer on my s7.

    Samsung Doncaster doesn't have any appt times available :/

  • I hv 2 samsung phones under my name and it shows on both. Will i get 2 powerbanks?

    • I don't see any reason why you shouldn't. Enjoy the 2 power banks

  • Do they actually test our phone?

    • +2

      Yes, they do a health check and post completion give the power bank. So you would need to carry the phones to the store on which you have the offer to claim it.

      • How long did the check take, and what things did they look at?

  • Work at Joondalup. Just walked up, no waiting. Takes around 10mins. Ask for drivers licence. Sweet deal op

  • Walked in. Plugged phone in. Enabled debugging mode. 5 mins later. Asked for name and phone number. Gave powerbank and receipt. Done in under 10 mins.

    On a side note. Its slightly longer then the Xiaomi 10,000mah powerbank and feels cheaper and has a slightly rough texture body.

    • +2

      I was just comparing it to my xiaomi 10000mah power bank pro (PLM03ZM). The xiaomi is probably the better one but who doesn't love a freebie :)

      • So this puts the Samsung pack somewhere between the PLM09ZM and PLM03ZM in size (with the same mAH storage)

  • +1

    Great find! Although my closest Samsung store, Robina QLD (which is about 40mins away) is all booked out til next Tuesday! Don't really think it is worth the drive. But thanks for Posting.

  • Checked South Australian stores - Marion and Tea Tree Plaza. NO time slots to book appointments for both stores.

    It is 15 km away I don't want to risk driving there without an appointment and being refused service.

    • +2

      I went to TTP this afternoon…no waiting.. They were very helpful.
      I had looked online - no slots available either, but they had 3 workers there.
      It's just a stall in the middle of the mall on L2. Was offered the battery pack without the health check even.

  • Went to the Melbourne Central store and was told that I have to book a time… Snooze (and it takes 15 minutes, which I suspect they'll try and sell me shit)

    • Same, she said it takes 20mins…

    • they always do this promo or not. I once walked up to them with an issue, no other customers at the kiosk, but they told me i had to book, so i did. 30mins later the same person served me and diagnosed my issue.

    • Same here spoke to two people saying to boom a appointment and the guy didnt know when the offer finished.

  • +1

    For those who have the power bank.. can it output via the C port or is it input only?

    • the cable they gave us is a Type A to C so I cant try unless I have the Type C to C

    • To answer my own question, the C port is input only.

      So you have two A ports that are AFC aka QC2.0 and it's only active if you are charging with a single port. When both ports are in use, QC is disabled.

      Pretty low tech charger imo. Xiaomi with the C port is better.

      It is convenient to have C-input in any case. You get an A to C cable so with one cable you can use it to charge the power bank or flip it around and charge your phone.

  • +1

    Do you need to show ID?

    • They didn’t ask for mine.

  • I have an s8 and i can't see the offer.. any ideas why?

    • Probably cause it wasn't AU stock?

      • It is Aussie stock.. From Tesltra

      • Mine was purchased in Singapore (S8+) during the pre-launch in 2017. Managed to claim my battery, didn't do a single thing to my phone (flashing of rom etc).

        • I got my S7 from Hong Kong back in 2016 but don't see the offer from the app :/
          Not sure how they target this

  • +1

    Thanks OP just booked for Saturday, couldn't see it on my Note8 but it was there on my S8+!! Hope they still have stock?

  • Confirmed, not showing on Note FE (SM-N935F/DS)

  • Nothing for my note 5

  • S9 from Samsung direct, nothing

  • I have iPhone, can I do that? :D

    • You can but the battery won't be MFI certified so it wouldn't even charge your phone.

  • I got my Note 9 from Vodafone. Am i eligible?
    *Unable to see anything in Samsung Members app

  • My work phone is an S5, downloaded the app and the ad was there. Booked in next Friday, might call past if I have time before then in case this gets OzBargained and they run out of stock!

    • Damn! I can't even download the members app on my S5

      • Might not be able to download/sign-in as the older phones do not allow a long password. I had to shorten mine then was able to log into my S5 but didn't get the link, My S8 has it, Wonder if it's a 1 per samsung account.

  • Just checked and I got one! Too bad Samsung stores are so far from me in WA :(

  • Has anyone been able to go to Westfield Parramatta and get a health check done without an appointment? I'm in the area this evening, and want to pop by

    • I was refused without an appointment at Parra.

      • might duck in anyway- my battery IS playing up, and it does say walk in's are OK on the offer so…

        also, by 6pm there should be new staff in there

        • I'm not sure what they're exact Terms & Conditions are as they're only available in store for the staff to see, but their offer flyer says
          "Click below to make a booking or find your nearest Samsung Store."
          To me that means booking is required via the link, which also happens to direct you to their store listing.
          By the sounds of things I don't think the Parra staff would give in to walk-ins easily.

          • @kaebomb: it also says "or find your nearest store"

            worth a shot i suppose

  • +1

    Went to the Sydney George Street store this morning. No appointment; just rocked up. Had to wait 5-10 minutes for the next available tech but the process went smoothly. At first they just gave me the powerbank without running the diagnostic. When I asked about the battery health, they sheepishly ran the diagnostic and told me my battery was fine. 2 year old S8, BTW.

    • +2

      I would prefer to do it without the diagnostic tbh, they forced me to sit through the 10 minutes process :)

  • No booking times available for me in either chadstone, doncaster or fountain gate! I selected OTHER for reasons for visit.

    Any suggestions?

    • +3

      Just walk up. I did, and they don't seem to mind.

      • Yep! I just walked up to the Samsung store in Chadstone without a booking, showed them the offer on my phone and it took them around 5-10 minutes to do the checkup. There was no wait when I was there.

        They offered $200 off the Galaxy S10 and Galaxy S10e. My S8+ is 1.5 years old and battery health was "Good" without any issues.

        • +1

          Likewise - great find and first post by kaustubhvbhat.
          Was at Chadstone Samsung at 10am expecting to meet a few OzBargainers but was only customer. Didn't have appointment and it was all v easy. They asked for ID but not proof of purchase.

          • @occasionalposter: Did they record your name/account? I have 2 samsungs that qualify and wonder whether I can get both given it might be a one per person type deal.

            • @skyva: Hi Skyva, they recorded my ID but it wasn't to confirm ownership - you could take a friend to present the second one to be safe

  • technical question, can you charge the battery whilst charging the device at the same time?

    • Of what? On my S5, yes, it has a special charger and separate battery.

      • Sorry, misread that. Usually not unless it specifies passthrough charging.

  • rooted s7 edge, don't see the offer, if I go to the store, would they reject me?

    • More than likely if your firmware is not Australian stock.
      I'm previously rooted but am currently running stock Australian firmware for my S8 and just picked up my battery pack without any issue.

  • Got mine easy enough. Took imei and skipped health check. They only had a couple batteries left

    • Which store?

  • Anyone report back on what they actually tell you about the health of your phone?

    • yep, my phone was fine according to them,
      they said one app was casuing problems, but they said it takes a long time to startup

      the thing is hte app always takes ages

  • When I open the Samsung Members app it says

    "Samsung Members isn't supported in this country. Samsung will try to provide it in more countries"

    The phone is a Galaxy S6 Edge+ purchased through Telstra

  • Went to Melbourne Central in the morning as there was no online bookings and booked for 12.30. Hardly anyone in store @12.30 and walk ins were being accepted.

    • That lying b****…

    • WTF. I was there at 4pm today, hardly anyone in there, asked me to make appointment. Hypocrite

  • +3

    Walked into Samsung at Marion Shopping Centre this morning, they completed mobile check on my S5, all good and gave me a nice Samsung 10000mAh Fast Charge Battery Pack. Thanks for the heads-up.

  • +1

    Just got mine after walking in and showing them the offer in the Samsung app. It's a marketing stunt to get you to upgrade, they offered me $275 trade up credit for my S7 Edge with screen burn and cracked back glass. Fair deal I guess but I'd rather just stick with it and worry about upgrading when it actually dies. Health check was positive except I've done over 1100 charge cycles when the batteries are designed to do around 800 before they degrade - it's still good and now I have 10,000 mAh fast charge portable battery

  • +1

    THANK YOU OP
    JUST PICKED UP MY POWER BANK FROM SYDNEY CBD
    WOOOOOHOOOO!!!!

  • +2

    Tried walking in to Melb Central store 5 mins ago, they won't accept walk-ins and need booking. Earliest booking available now is om 6th of April so doubt they still have the power pack.

    Guess I just missed mine

    • I would try again and find someone else. Ive had problems there with staff being snotty.

      • Did you walk-in and get yours?

    • yeah me too around the same time! no dice.

  • Offer doesn't show on my Note 8 but shows on my old S6 and mum's S8. No bookings available for the next 2 weeks, so I'm going to go try my luck walking in store. Wonder if I can get a battery check on my Note 8 too… battery life has been shit.

  • +3

    No stock in Liverpool NSW

    • Wow, thanks for checking, I was going to visit Liverpool

    • Are you serious? It is my bloody local store :( and i have the offer with my S7 :(

    • Do we know if they have topped up yet?

      • Would like to know too

    • Restocked at Liverpool, NSW. Walk in n get it before they finish again. All the best

      • Got one just now from Liverpool. Thanks buddy

  • +1

    Just went to the CBD one, was told 45mins wait but if there is a spot they will text me. Waited for like 15min and got the text, claimed 2 packs for my s8 and s6 :D thanks OP for letting us know!

    • Wait what, you claimed two packs with two phones just by yourself?

      • +1

        Yeah, the staff asked me if both phones belonged to me and I just said yes. However both phones needs to show the deal or else they wouldn't give the battery but the guy I got was very chilled.

        • dammit i need to head to the cbd store then!!

  • Carindale QLD: Was there when it opened (no slots available with online booking). Samsung employee hooked up my phone and tried to run the diagnostic program. Stuck on the compass. Ran it again, also stuck on the compass. Rang the supervisor and got permission to give me a power bank with no completed health check. Another customer was there for a health check (Ozbargainer?), and the diagnostic program didn't work on his phone either.

  • Macq Centre also require bookings to be made. Asked him if there would be any stock left by the time my booking comes around in a few days and he said "There should be"… I'm not feeling too confident with that. There was one other staff member standing freely on their phone when I walked by too. Maybe that's how they know they'll be enough stock on hand to give out because they can anticipate the number via bookings. Hope so. Assuming the Sydney George St store probably have an abundance of stock to give out hence they can cater for walk-ins..

  • +1

    Rocked up in Chatswood store 30 mins before my appointment and no one was there.

    The guy did it without asking for my confirmation of appointment and was in and out in 7 mins (did not do the battery test).

  • Southland (Vic) required a booking FYI

  • Anyone been to Samsung Miranda? And can update do you have to book appointment three? Need to go Rockdale tomorrow from Wollongong..so was thinking to go Miranda which will be on my way.

    • Just rock up

    • +1

      Just rocked up there a little bit ago and got one no issue, took about 10 mins

  • +1

    Thanks OP. Gotten 2 pax for myself and wifey from Chadstone. No booking required. S8 here

  • +1

    No need to book. Just rock up, wait amongst your ozb bros and sisters, smile at the Samsung worker whilst they run diagnostics and get your freebie

  • Can't even get the Samsung members app on my S7 Sprint

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