I paid in advance for a 2 day course, $855, plus a hotel for the night $92. I drove there on time and arrived early then started to feel not well. I was hoping it would pass but it got worse. At 9am the start, I told the guy (he was aware I booked a room) and we agreed I would try anyway. I kept rushing to the bathroom and had vomiting and diarrhea. At lunchtime, when I was able to check in I told him I had to go and lie down, he said get some sleep for tomorrow. I was unwell all night and couldnt eat, use the computer or watch tv. I just stayed in bed and hoped I could drive home on checkout. The next day I managed to drive home and slowly started feeling better, no more vomiting or diarrhea. I sent him an email at 10pm saying I was feeling better now and I think it was food poisoning. I also left my folder behind and does he have it. I also said I needed to reschedule as I wasnt well on the day. No reply as yet
Paid for Weekend Course, Got Sick, Facilitator Not Answering Emails
closed Comments
Perhaps op is going to a writing course.
You should get the binder at least. You did pay for it
Thanks, nice story. Hope you're better now.
The course was in sydney and I am in sydney.
Your post is on Ozbargain, and I am on Ozbargain
hello
Pam
Your comment is in thread, and I am in thread
Your post is in the internet, and i have the internet
@sharka: Everyone!! This guy has the internet. Protect him at all costs else "The world as we know it will fall into chaos!!"
Are you hoping that the facilitator is a member of OzBargain or are you just telling us about your weekend?
I had a kebab pizza. It was interesting but it works very well. The pizza dough was like a toasted Turkish bread and the toppings were essentially the same.
I'm glad you didn't book a course and get the shits
I was working in the city, invigilating exams. One girl tried to enter the exam room with writing all over her hand. It brightened up my otherwise boring day.
The OP tried to enter a training room with poop all over his hand. I don't think he had a boring day.
@bdl: Mate, you're clearly stuck in the mental loop of shitty subjects.
Go out for some fresh air. It may do some good.
Pretty interesting actually, thinking about this, I might get a kebab for lunch now.
Did you get the lamb one on Brunswick street? 👌
Nah. Got it at a little woodfired place whilst out for a drive.
Perfect pizza. It doesn't sag in the middle.
I worked both days, but work was ok. Then did some chores around the house with our renovations. Glad to hear everyone was having a nice weekend. That kebab pizza sounds good. Perhaps you'd like to make a thread about it so we can discuss further.
I am not asking for my money back but I do want to be rescheduled for his next one and I do want my folder back, it had a personal notebook in, I said I would come and pick it up as postage was expensive
I am not asking for my time back but I do want to be compensated for the next comment and I do want my sanity back, it had a personal memory in, I said I would come and pick it up as downloads was slow.
For a folder? That seems a bit excessive.
Really?
What were the T&C's when you subscribed to the event, in relation to cancellation etc.?
If the facilitator was working all weekend, they may be having a work-free day today. You should at the very least wait for a response.
You're unwell for your course.
You're expecting someone else to remedy your misfortune?
By any chance the subject of your course was "introduction to basic legal concepts?".
Try not to be sick on the day, having to sue the court itself later is a big hassle imo.
Awesome but just in case you're unaware, Ozbargain did not facilitate whatever course you were attending.
OB is something awful? SA is educational? You want a refund for a course which you attended 25% of?
I honestly don't know which one of your claims is the least believable. I am not implying anything about your moral cumpass, but I might have heard of SA and I can tell you mine is completely broken. Maybe_I_should_swap_it_out.avi
Don't think there is any obligation for the facilitator to refund or reschedule this. If they do, it will be a nice gesture but they are not required to.
Small Claims Court will have to see this from both parties point of view. While you may fee it is not your fault, it certainly isn't the facilitators fault. Why they should have to spend more time (and money) on you is something you would need to substantiate.
So if a facilitator was not supposed to spend any time (or money), what did you pay them for?
Do you think they get their money back on the room booking if one person is sick? Do you think the teacher/whatever doesn't get paid if one person is sick?
What exactly do you want people to do about it?
I have checked the website, nothing currently on there about cancellations or refunds
Maybe look again? Most training providers would have cancellation policies. or check your original enrolment pack.
They would have paid for your spot at the training venue.
Maybe ask nicely, they might be more willing to accomodate you if they have spare seats in the next training.
I will see if he has integrity
To be quite frank, your attitude stinks.
Try to be more humble and willing to accept the fact that they do not have to reschedule you. They're not to be blamed here.
I'd love to know what your view of impolite/rude looks like…
The fact that it wasn't heavily subscribed means that they lose more money by refunding/rescheduling. If they book a room, pay for trainers, maybe put on coffee and snacks, they make less profit if they only have 5 people there than if they have 6.
Somethings like printouts they can reuse, but there are expenses they can't get refunded. And you don't know their expenses or their break-even number. They may make a profit with 6 people but a loss with 5. Why should they make a loss when it's no fault of theirs.
As for the folder, are they their offices or was it a hired room? If hired they may not have noticed it and left it at the venue? Whenever I've attended things like that people leave notebooks all the time. At the end of the day there's always a rush to get out before the bookings over. Not sure you'll get it back.
Why would you be entitled to cancellation or refund? Its really no different to 'change of mind'. All you can do is ask and hope they're nice.
Sounds like you passed with flying colours.
The flying colour was mostly brown.
Hello Pam!
Yeah your best bet would be a reschedule but again, not the facilitators fault.
Hi Pam, you seem to have a lot of troubles with a lot of things, thanks for letting us know about them all. I'd suggest looking at what the common denominator between all your troubles is.
The government?
More likely the Illuminati in this case I think.
you must be looking me up, how very sweet of you
Yes I knew I'd seen whinging posts by you before. By the way I'm going to distribute those videos if you don't send me the Bitcoin.
Maybe the facilitator is sick…?
I think more likely money hungry, was quick to reply from the same email before when it looked like I was a paying customer
Money hungry?
Most, if not all places don't refund anything the day it's occurring.
You need to appeal to his sympathetic side, not start attacking the guy. Given your attitude, no one here is being sympathetic to your cause.
You need to take a good hard look in the mirror based on your comments here.
you still are a paying customer. not sure why you'd think you aren't anymore.
And how could that have happened?
1 good night in the hotel?
It's like someone sick went there and spread their 'sick'… weird..
@iDroid: Their so-called 'food poisoning', which really could have been gastro… Poor facilitator , I wonder if he can sue OP for loss of income.
Poor facilitator , I wonder if he can sue OP for loss of income
But he got paid right?
@smartazz104: For his next seminar. Gastro's incubation period is usually 24–48 hours but can be up to 72 hours for the norovirus.
Training courses give me the runs too.
You had to cancel? I'd be spewing if I were you!
I have checked the original email and invoice, no mention of cancellation and refund policy
Go straight to the supreme Court, hire a barrister.
There is no doubt that I will be taking this further. I guess I will have to phone the hotel since they also own the venue the course was held at to see if my folder was found by them. I went straight to my room, didnt even go to my car
Tell the barrister you also want to file a suit against the hotel for allowing such a shamster to operate on their premises.
I hear the small claims court take a very hard stance on establishments who do not return notebooks to their patrons who somehow maybe misplaced it somewhere probably.
I will paypal you the price of a new notebook if you promise to go away…
@TerryJustTerry: It's the vibe of it. It's the constitution. It's Mabo. It's Justice. It's law. It's the vibe and… ah no, that it's It's the vibe. I rest my case.
@tomsco: You are innocent!
The accused must pay you $100,000 for inconvenience + therapy expenses as well as all lawyer costs you incurred by rightfully defending yourself against money hungry big business!
(that is totally how it will go Pam so go alllll the way :D)
Try at that Court . Remember to pay your few 1000's to your legal team to prepare you lol .
What happened to this ? :
hellopam2019 1 hour 10 min ago
I am not asking for my money back but I do want to be rescheduled for his next one and I do want my folder back, it had a personal notebook in, I said I would come and pick it up as postage was expensiveif he doesnt want to reschedule then to me the only option is refund
Why would he have to do either? It's not his fault you didn't go to do the course.
I told him I had to go and lie down
then the next day
I just stayed in bed
Sounds like it's entirely your fault.
@screensaver: who ate the food that gave you food poisoning?
Certainly wasn't the lecturer or the hotel you stayed at.
Theres another option. the likely option.
You forfeit your money.
it wont be like that, I will print out our emails and invoice and my email asking for reschedule and any reply or lack thereof
When was the course? The weekend just gone?
@screensaver: So you waited 45 minutes before posting this and threatening small claims court? Maybe he's teaching a class and cannot reply to your email.
@onetwothreefour: Or takes Mondays off when he has to work the weekend, or a whole plethora of reasons
You've emailed someone at 10pm on a Sunday night and they've not got back to you by mid-morning the following day? Oh, the humanity!
He may have wanted to check about the notebook and options for rescheduling before getting back to you. You'd spent the money, so you obviously don't need it back that badly. Give him a bit more time to get back to you. I recommend not making any threats, if you so desire after he's had a bit of time to get back to you (at least a few days) you can start sending your threats. But for now keep everything friendly and if the courses do not have a lot of interest as you say it shouldn't be a hassle to fit you in another one, so they may be willing to do it. I hope he's not on Ozbargain.
Is there a question in all of this?
If you are asking if you can get your money back; I would think the answer is NO; atleast not from the facilitator. You may be able to claim something on your travel insurance (if you had one in place).