• long running

Free Credit Report @ NAB (Includes Non Customers)


Get a free illion credit report, and find out what this means for your credit score.

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Your free credit health report gives you:
Your illion credit history and credit score

A way to check your credit history without affecting your credit score or loan applications

Useful information to help you control your credit health.

To get your free credit health report:
You must be over 18 and an Australian citizen or permanent resident

You don't need to be a NAB customer

Create a free account with your own secure username and password

Login to your free account whenever you like to view your report

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  • Who is Illion and how secure is my data with them?

  • Doesn't running reports like this negatively effect your credit score?

  • Provided by credit simple, you can get from credit simple direct.

  • +14 votes

    You can get it directly from illion for free…what's the bargain here?

    • shocked to find out all the rejected Citibank credit cards applications and enquiries I made to them were recorded and affecting my rating.

      Surely this is a joke?

      Did you genuinely think all those would not affect your credit rating or be recorded? Why on earth would you apply to the same bank over and over again if you are being rejected?

      • What he is saying is Comprehensive Credit Reporting system is an ass because it makes him look bad.

        I think its an ass too but too bad so sad.

        • +2 votes

          GP's not saying that - those are all negative events which were recorded prior to CCR (also called positive credit reporting). I'm in favour of positive credit reporting because it adds in positive info as well (e.g. if GP paid their CC bills then that turns up as well).

  • I understand that credithealth.nab.com.au is hosted and operated by Credit Simple and my credit report and credit score is provided by illion, and that NAB will not have access to my credit report or credit score.

    May as well just get it directly from credit simple.


  • I'm so confused, it says (as a negative) that I've had credit enquiries or something thru telecommunication companies i.e optus.. But I pay by the month?
    And it says it's a negative that I have a credit card but then says it's a positive I have few credit providers?

    • +3 votes

      Basically, the credit scoring system is crap. They have a very incomplete view of your overall financial position and are trying to draw conclusions from that incomplete information, and often doing so badly.

      I don't know why you'd have credit enquiries from telecoms providers where you pay by the month; I'd hit them up and ask them to remove them. If they don't budge, ask about the complaints procedure. If they still don't budge, follow the complaints procedure. If they still don't budge, and haven't convinced you that they're in the right, and you can be bothered doing so, take it to AFCA. (This is a good general purpose approach to any disagreement with a financial institution in Australia - only once have I actually had to take something all the way through the FOS, which has now been replaced by AFCA).

      Having a recent credit enquiry is a negative in the short term but it diminishes rapidly over time. Having a card and making all of your repayments is a positive, more so now with positive credit reporting - just do actually make all of your repayments on time.

      I typically pick up ~4 credit cards/year for sign up bonuses, but I pay everything on time and my credit score (a few months after an application) is "excellent" according to Experian and Equifax, but Illion is less keen on me, being "good" at best. Same data, but different models for risk. I don't know who is more correct, really - I'm very low risk of not repaying debt, but I'm also very low chance of being profitable to a credit card provider!

    • Telcos perform a credit enquiry when someone sign up to a postpaid service because they don't charge you until after they've provided the service (i.e. they're providing credit) - nothing unusual there if you're on postpaid service

      • Yep, spot on. Not going to get that credit check removed.

      • So it's not something for me to worry about?

      • Telecoms may do this; I've never had it happen though. You can try being a pain to get them to remove it anyway, it does sometimes work. My credit history doesn't have my current mortgage application on it because they initially refused it, I asked them to remove the application from my credit report, and they agreed. Then they realised that they had stuffed up and they could approve it… but never reinstated the enquiry.

  • Whoops, apparently lots of phone plans lead to bad credit health haha.

    • D&B have my score at 500s whereas the rest are at ~800 and I've never really had credit issues at all and never spam phone plans (I do the prepaid jumping, most recently on Kogan and next is Boost).

      The score is almost useless, only good thing is to check if anyone takes out credit under my name.

      I reckon they just make your score look worse than it is so they can sell you products to "improve your score" or some bs.

  • You are entitled to free credit reports from all the credit agencies (from memory atleast 1 report per year). Specifically for illion, you can create a free account with credit simple and get real-time reporting.
    It appears NAB is just trying to get data from non customers for free, without offering anything in return.

  • I bought a car and was shocked to see they ran about 8 different inquiries on my name.. this was a year ago and now its been held against me. Wanted to get a credit card and they said everything is good.. income and expenes etc. But i can't coz there was a lot of inquiries in the last year and they see that as a risk. I believe these stay on record for 5 years.. so what.. should i wait for 5 years..

  • be prepared to be hounded by NAB cold callers.

  • "You have a good score (between 500-699)"

    My credit score is 635 - 1 home loan, 2 credit cards (CBA + AMEX) and nil defaults/late payments in my 12 years of borrowings and paying bills.

    How on earth do you get anywhere near the maximum of 850?

    • I got 854. I only have a mortgage, no credit or loans.

      I use to have 3 credit cards, a car loan and a personal loan 3 years ago. Paid them off and now I'm debt free(apart from mortgage). The score means nothing to me as I'll never be borrowing money again.

  • **863: 2 mortgage, 2 credit cards, always paid on-time, if you don't pay bills on time, it affects your credit rating, that's simple

  • I recently was a victim of identity theft and had a bunch of credit cards opened under my name.

    Ironically NAB was the most difficult to deal when I wanted them to remove a fraudulent card from my credit history. They wanted police report, statutory declaration and a bunch of other craziness.

  • 409: 2 mortgages, 3 credit cards, always paid on-time. Any help here guys?

  • My score differ significantly between equifax(~600) and experian+illion (~800). Wonder which credit provider is preferred by the lenders?

    • The credit scores are just indications of those credit-reporting agencies determination of your credit health. Under current lending laws individual financial institutions are supposed to take your circumstances into account themselves and as such the scores are relatively meaningless because the financier will have their own algorithms. The information each credit reporting agency keeps on file can differ though so depending on who your financial institution sources the data off can have an effect although it isn't necessarily proportional to how the credit reporting agency they get it from calculates your score.

  • Bu//$h!t.. it shows my score as 925. Lol not possible.
    They dont even show all enquiries i made in past few years.

  • +2 votes

    DON'T go through NAB!!!!

    Every single person is entitled to get their credit score/report FOR FREE direct from the credit reporting agencies.
    Free whenever you want it.

    There is absolutely no reason you need to go through a bank for this information.

    Also, I strongly suggest you read these reviews for Credit Simple… the company NAB will refer you to for the credit check.

    Take extra note of the amount of 1 star reviews claiming they are either being spammed constantly, or their credit score seems to be dropping all on its own for no reason, whilst constantly being spammed alerts about it stressing people out needlessly. And there's A LOT of obviously fake 5 star reviews. When a company starts doing that en-mass, it's a bad look imo.


    1. Better than I thought.

    No mortgage but 2 Credit cards that I only pay min payments usually.

  • Bit of silliness with Illion, noticed that they had the incorrect current employer listed as a company I left a few years ago. I raised an inquiry to correct this and sent them my new employment details. After a couple of weeks they have closed the inquiry without changing it and said the details listed are correct, and referred me to the ombudsman if I wish to challenge….. very weird.

  • Be careful. It’s like having sex with a stranger who got STD

  • Nothing is free when it comes to banks

  • 721 credit rating but my application for a platinum 28 degrees card got rejected.

    Reason being is that my expenses are too high?

    Been paying off my credit card for 4 years now all on time.

    Would it be that I just got my new job a month or so ago?

    Earn $1.1k each week. Expenses around $400-$500 per week including rent.

    • LOL you have major financial problems if you're paying off a credit card for 4 years.

    • I think I might be able to answer that. Best as I can tell, it now works like this:
      * 28 degrees is now a $6,000 minimum limit (previously was much lower, it used to be $500 minimum in 2012, it increased 12-fold in the space of a few years).
      * For a $6,000 limit, credit card companies all want income of $35,000 per year.
      * Banks used to take an overall view of your income & credit record & assets, and you would have been easily approved prior to early 2019.
      * Since early 2019, the banks now seem to go: pre tax income minus expenses should be greater than the minimum income requirement, i.e. $1,100 - $500 = $600 per week of pre-tax disposable income, multiply by 52 = $31,200 per annum of pre tax disposable income. That's less than $35,000, therefore reject.
      * Assets now don't matter at all (I went through the same thing with liquid assets that were literally 120 times the amount I was applying for, and was still rejected).
      * Credit rating doesn't matter if you fail the above test (I was around 800 rating).
      * The best approach I think if you have a partner with a higher income is to agree that they pay more of the rent or other costs. The critical amounts seem to be $35,000 per annum for platinum level cards, and $75,000 per annum for the black/signature level cards.
      * So for example, for a $35,000 level platinum card, with $1100 per week income, they would reject if weekly expenses >= 1100 - 35000/52 = $427. (e.g. reduce your expenses to below that level by having your partner pay more.)
      * Yes, this is utterly crazy. After the banking royal commission, it's swung too far from easy credit to excessively difficult to get credit and being ultra cautious. Assets matter, and a proven track record of repayment matters, and an effective significant increase in the minimum income requirements matters too.
      * Banks should also reduce their minimum credit limits. The banks set these, not customers. By pushing these higher and higher, to $6000 and $15000 credit limits, they have created the risk in the first place. Make it say $2000 and $5000 respectively, and the cards would still be very useful, yet the banks would have significantly lower risk.

    • You must have been too truthful to be rejected by Latitude, they are a non bank lender

  • I'd applied directly to Illion for this - and received a credit history report in all its gory detail - but no credit score - which was really the point of the request. This was using the free service. Did I request the wrong thing?

    • The credit score is just a number. Noone actually uses it, banks looks at the details and make their own assessment based on that.

      Don't really need to worry about the number.

  • This is the same as Credit simple. In the terms and conditions it says:

    "By proceeding, I accept Credit Simple's Terms of Use and Privacy Policy and agree that Credit Simple may send me electronic communications related to my credit health report … "

  • Mine, only 6 inquiries in last 5 years
    equifax(933) and experian+illion (697)

  • My score was 952. No credit cards. Prepaid phone.