[Price Error] Robot Coupe Robot Cook Commercial Food Processor 3.7L $54.89 (Was $4399.89) + Shipping @ Nisbets

save50 on 14/06/2020 - 05:38
Last edited 16/06/2020 - 21:47 by 3 other users

Mod Note: Has been confirmed by Nisbest to be a Price Error.

Moved to Forum: Original Link

Combining a versatile concentration of technology and innovation, the Robot Coupe Robot Cook is the perfect solution for minimising the preparation time of your recipes.

Grinding, emulsifying, blending and kneading are all made easy thanks to the many functions the Robot Cook carries out to perfection. With all the benefits of market leading Robot Coupe design and build, the Robot Cook can heat ingredients as you add them - perfect for making foie gras, buerre blanc, risotto, custards and purees, amongst many others. Featuring silent operation and powerful, precise cooking and processing, the Robot Coupe Robot Cook is a true professional chefs' assistant.

Product features

Capacity 3.7 Ltr
Dimensions 522(H) x 226(W) x 338(D)mm
Power Type 1.8kW, 7.8A
Speed 100 to 4500rpm
Supplier Model Number 43001R
Temperature Range 0 °C to 140 °C
Voltage 230V
Warranty 2 Years
Weight 13.5kg
The large capacity bowl produces sufficient quantities for professional needs
Equipped with a high precision blade in the bottom of the bowl
Its modular heat capacity up to 140°C is accurate to the nearest degree
The Robot Cook® bowl is equipped with a removable scraper arm, thus avoiding any manual manipulation and ensuring homogeneous mixing
An anti-vapour lid wiper ensures perfect visibility during processing
An opening in the centre of the lid allows you to add extra ingredients into the bowl without having to stop the preparation of the recipe
A novel system of blade retention allows you to safely empty the bowl of its contents
All parts in contact with food are easily removed and are dishwasher safe
The lid is watertight and is fitted with a safety device
Nine programmable recipes
Stainless steel bowl
Free Robot Coupe training available for all Robot Coupe products - please contact Robot Coupe after receiving your product

Mod: Likely price error, order with caution.

General Discussion

Related Stores

Nisbets Australia
Nisbets Australia

Comments

    • dmbminaret on 15/06/2020 - 17:01
      +2

      I haven't. I think we're giving them the day to process the gravity of the situation then we hit them again with the phones and email.

      • randomusername2017 on 15/06/2020 - 17:04
        +1

        hit them again with the phones and email.

        Yup.. that should speed up the refund process .. maybe they'll even allocate more labor to the issue /s

  • Magnastar on 15/06/2020 - 17:16
    +23

    God damn the millennials in here with their outrage culture.

    This is a bargain site, this was a bargain found on a website and posted on said bargain site. Price error or not it was correct to be posted on here and for everyone to just let the cards fall where they fall.

    Go hug a refugee while you wait for a bargain your delicate sensitivities deem conscionable.

    • dmbminaret on 15/06/2020 - 17:29

      I think this is what they're waiting for. Must be hangry little protestors.

    • eraser215 on 15/06/2020 - 18:07
      -3

      Magnastar, have you thought about talking to a professional about your anger issues?

      • franco cozzo on 15/06/2020 - 18:23
        -2

        somehow shoe-horned millennials, outrage culture, & refugees all into the one post about a robot cooker pricing error on a bargain website….impressive!

        • dmbminaret on 15/06/2020 - 18:30
          +5

          …and he did it all in one post instead of trolling and adding futile diatribe every couple of hours, across multiple posts in this thread.

          • randomusername2017 on 15/06/2020 - 18:35
            +1

            @dmbminaret: Good thing you're not too busy on the phone/email today to provide a practical demonstration …

          • franco cozzo on 15/06/2020 - 18:56
            -1

            @dmbminaret: geez…you must be new here.
            ….you havent seen jv in action

            • dmbminaret on 15/06/2020 - 18:58
              +1

              @franco cozzo: He does it across multiple threads…there's a difference

              • franco cozzo on 15/06/2020 - 19:01
                -1

                @dmbminaret: …yeh but this is the one funny train crash of a deal thats the most entertaining so…

                • dmbminaret on 15/06/2020 - 19:11
                  +1

                  @franco cozzo: I'll say it's entertaining. If I don't get my $100 back it'll still be worth it.

    • HN Professional on 16/06/2020 - 16:59

      While your outrage.. at their outrage may be valid, think you've friendly-fired on the wrong generation.

      • Magnastar on 16/06/2020 - 19:51

        You’re right, I just realised I am a millennial so I meant to fire at Gen Z

  • popsiee on 15/06/2020 - 17:23

    Imagine the company understood some viral marketing campaigns and released some at the crazy price with a chance of the publicity hitting mainstream media .
    Research would show this happenings .
    Yeah I know the gamble of money back guarantee is too difficult for some ( please don't ever bother getting in to biz as risks/rewards would kill it ) to contemplate :)

    • dmbminaret on 15/06/2020 - 18:57

      This is ozbargain, not ukbargain

  • brsjsh on 15/06/2020 - 18:51

    I have received fully refund to my PayPal. so shame :(

    • Ozie on 15/06/2020 - 18:57

      Did they call you or what:(

      • franco cozzo on 15/06/2020 - 19:00
        +1

        yeh theyre gonna call all 300 of you personally to offer an apology…. /s

        • Ozie on 15/06/2020 - 19:00

          You mean 30000

          • franco cozzo on 15/06/2020 - 19:04
            -2

            @Ozie: no….300+ individual orders, 460+ units
            and that info is straight from the retailer

            • dmbminaret on 15/06/2020 - 19:28

              @franco cozzo: How did you get this intel? Are you associated?

              • franco cozzo on 15/06/2020 - 19:44
                +1

                @dmbminaret: so you want me to stop adding futile diatribe as you put it…yet you keep replying to my posts? 🤨

                in regards to 'intel' (youve been watching too many cop shows) …no association.
                its right there on their contact page: Sales & Customer Service Tel: 1300 225 960
                you call them…you couldnt work that out? 😄

                • lplau on 15/06/2020 - 21:07
                  +2

                  @franco cozzo: So you called them and asked them how many orders they had? Lol… smells fishy

                  • franco cozzo on 15/06/2020 - 21:23
                    +6

                    @lplau: i just asked them if it was a price error or not…then we ended up having a chat. guys name was jake….seemed like a nice customer service rep.
                    what smells fishy…? are you coming up with conspiracy theories on why you didnt get a $4350 electrical appliance for $50? 😆

      • brsjsh on 15/06/2020 - 20:09

        I called after I have received it. They doing manually refund. It's might take some time I guess

    • dmbminaret on 15/06/2020 - 18:59
      +1

      I haven't, so mine must be in the mail by now I'd say

    • HN Professional on 16/06/2020 - 17:04

      A refund this quick?! Epic Fail in the Gerry Harvey Professional Businessman's Handbook™
      (Took me 42 days to recover my refund from his cancelled order)

  • Nivlac on 15/06/2020 - 18:52

    OP should have taken down this post ages ago. Not only is this going to cost this unfortunate business alot of time and money to fix, but also alot of grief for the intern responsible for this error.

    • dcash on 15/06/2020 - 19:20

      You can also blame all the people who upvoted this deal, when it was instantly obvious that it was a pricing error and that nobody was going to receive anything.

    • dmbminaret on 15/06/2020 - 19:26
      +1

      How exactly do you delete? Isn't that a moderator facility? And if they haven't done it, then there is a good enough reason. If you don't agree that they have a good enough reason not to delete, are you participating in the right forum for yourself?

      • Nivlac on 15/06/2020 - 19:50
        +2

        How exactly do you delete?
        -Request a mod to do it.

        Isn't that a moderator facility?
        -Yes it is.

        If you don't agree that they have a good enough reason not to delete, are you participating in the right forum for yourself?
        -Yes i am.

    • WoodYouLikeSomeCash on 15/06/2020 - 19:28
      +4

      You can always leave OzBargain or ignore the deal if you don’t like it. The mistake is the stores fault not OzBargain’s or the communities.

      • Nivlac on 15/06/2020 - 19:49
        +4

        The store made the mistake, but it does not meant that we need to make them suffer for it knowingly. Please think about your actions, businesses are already suffering as it is.

        Ignoring the deal does not make this problem go away.

        • randomusername2017 on 15/06/2020 - 20:38
          -4

          Well said!

        • lplau on 15/06/2020 - 21:10
          +2

          depends on how you look at it. I see it as Ozbargainers helped the business.

          My flooding their systems and showing them that the price was wrong. Could have been worse if there was no flooding and they were sold to a select few under the radar.

          We did them a favour, they should be thanking us.

          • Nivlac on 15/06/2020 - 21:19

            @lplau: Well let's hope thats the way you picture it when your turn comes.

          • franco cozzo on 15/06/2020 - 21:25
            +2

            @lplau: thanking you for trying to rip them off $4300…?!?
            nice logic…😂😂😂

            • lplau on 15/06/2020 - 21:32
              -2

              @franco cozzo: Similar logic to Google and other companies who pay people to report hacks in their systems.

              Google paid around $6m to hackers who reported their findings.

              We did a similar thing for Nisbet since they don't have a system to detect these anomalies.

              • franco cozzo on 15/06/2020 - 21:33
                -2

                @lplau: …thats very creative. you have a fine imagination there kiddo!

  • croc330 on 15/06/2020 - 19:08
    +3

    Nothing back to my PayPal as of yet. Must be last in the queue.

    No hard feelings, I suppose I'll see a refund soon.

  • Herbse on 15/06/2020 - 19:12
    +4

    Does anyone know if this is even worth $53?

    What if it's a $15 item and we've all been swindled

  • agent killer smile on 15/06/2020 - 19:41

    3.3 Occasionally an error may cause the price published or advertised for Goods to be incorrect, in which case Nisbets will be under no obligation to honour the incorrect price

    • dmbminaret on 15/06/2020 - 19:49
      +2

      This is surely going to be the top search result from google when nisbets is entered by the amount of times it has been posted in this thread.

  • thesaver on 15/06/2020 - 20:10
    -5

    Received mine today. Works way better than domestic machines. Great deal.

    • WoodYouLikeSomeCash on 15/06/2020 - 20:11

      You couldn’t of since delivery would take longer than 24 hours.

      • thesaver on 15/06/2020 - 20:55
        +8

        I live opposite there warehouse one of the staff walked over the road and delivered

        • mapax on 15/06/2020 - 20:57

          Should’ve gone with you rang them and organized click and collect.

        • cheaponos on 15/06/2020 - 21:23

          Cool. Where's their warehouse located to do pick up?

    • brendanm on 15/06/2020 - 22:35

      How's the foie gras?

  • dmbminaret on 15/06/2020 - 21:23
    +7

    Dear XXXXXXX,

    You may have noticed that we have not confirmed your order placed 14-06-2020. This is due to a pricing error displayed on our website.

    First, we want to apologize for any inconvenience our mistake might have caused you.

    We are currently working closely with our supplier to ascertain whether we can honour this order with such a substantial discount.

    We want to continue to provide you with the best service we can, so please allow us a little more time and we will come back to you shortly.

    Feel free to contact us anytime if you have any questions.

    Kind regards,
    Nisbets Australia

    • NimbusTLD on 15/06/2020 - 21:45
      +4

      Hmm, I don't know why I get the feeling this isn't real. Maybe the part about ascertaining if they can honour this order with such a substantial discount?

      Either way, I got my confirmation, so this confirms I'm getting it right? ;)

    • franco cozzo on 15/06/2020 - 22:00

      …your grammar is to poor for that to be convincing. anyone else receive a customer service email from nisbet around 9:30pm monday evening? 🤣

      • cheaponos on 15/06/2020 - 22:05
        +19

        …your grammar is to too poor for that to be convincing. Has anyone else received a customer service email from nNisbets around 9:30pm mMonday evening?

        What's the real email you're sending out to people that have placed orders? hehe

        • franco cozzo on 15/06/2020 - 22:11
          -3

          meh. a typo…on a forum. woop-dee-doo…
          im not the one making up spoof emails from nisbet so its not that important…dmbminaret hasnt exactly provided any evidence to support that 'email' he received

          What's the real email you're sending out to people that have placed orders? hehe

          no idea what that means….are you on drugs atm? its ok if you are…i wont judge

        • Lets Make Sandwiches on 15/06/2020 - 22:28
          +4

          We can't blame Franco. He's typing so fast trying to respond to every comment on this topic - mistakes are inevitable when you're working this hard. His boss at Nisbet will overlook this error I suspect.

    • bugsbunny on 15/06/2020 - 22:08
      +6

      Would an Australian business use 'apologize' opposed to 'apologise'?

      • cheaponos on 15/06/2020 - 22:12
        +3

        Probably if they can make such a large pricing error. Email program set to English (US).

      • franco cozzo on 15/06/2020 - 22:12

        …or 'First' instead of "Firstly'?

    • gram on 15/06/2020 - 22:19
      +3

      Subscribed to this thread only to see you two fight each other. Unsubbed right away!

      • mr_asstight on 15/06/2020 - 22:37
        +8

        I'm staying for the finale between these armchair warriors

  • brendanm on 15/06/2020 - 22:37
    +22

    Where's my robot? This truffle risotto isn't going to make itself.

  • dmbminaret on 16/06/2020 - 06:37
    +2

    Is today the day? The forklift is ready and waiting for startrack to turn up with my order.

  • Dodgy Bob on 16/06/2020 - 12:32
    +4

    Got confirmation email after ordering but no response from Nisbets since.

    Logged into Nisbets account and order has been deleted from history.

    So it seems they plan to just pretend this never happened?

    • cheaponos on 16/06/2020 - 13:59

      They know that we know that they know they stuffed up. So they hope everyone just pretends that no one knows.

  • chakel on 16/06/2020 - 12:34

    Only email i’m getting is a

    We've saved your basket email. even though I completed the purchase. 🤷🏼‍♀️

  • evanssm2jp on 16/06/2020 - 12:55
    +2

    Messaged them because the orders disappeared from their site - their response as expected:

    As you are aware, you recently tried to purchase a Robot Coupe Robot Cook Commercial Food Processor 3.7 Ltr online from us. Unfortunately, a mistake was made and the product was advertised for $49.90 ex GST over the weekend. This advertised price was coded onto our website in error and the actual price we intended to sell this product for is $3,999 ex GST which is the manufacturer’s RRP. This mistake was unintentional and we took action to remove the product from sale as soon as we found out. We will be therefore be cancelling all orders that included this product, processing immediate refunds where relevant. If you purchased using a credit card, a refund will be issued within 2-5 business days depending on your bank. If you purchased using PayPal, the refund may take up to 5-10 business days due to PayPal procedures.

    If you’re still interested in purchasing this product or had other products on order that have now been cancelled due to this error, please contact our sales support team on 1300 225 960. We are happy to provide a 10% discount off the above recommended retail price of $3,999 ex GST if you still wish to purchase the Robot Coupe food processor.

    Please accept our sincerest apologies, we care about our customers above all else and have taken measures to ensure this will not happen again.

    Kind Regards,

    Nisbets Australia

    • brendanm on 16/06/2020 - 14:19
      +3

      10% discount is nice.

    • franco cozzo on 16/06/2020 - 14:06

      …should have been closed around 10am sunday morning. im pretty sure it was reported multiple times to staff/mods…who chose to leave it in place until monday morning by when it had achieved 40K+ clicks/460+ sales…

      • Lets Make Sandwiches on 16/06/2020 - 14:56
        +3

        Franco we hadn't received a response from Nisbet, so no official confirmation it was a price error. The deal should stay up until officially we know otherwise.

        • franco cozzo on 16/06/2020 - 14:58
          -2

          call them right now & find out… Tel: 1300 225 960
          https://www.nisbets.com.au/contactus

          • enwar on 16/06/2020 - 15:15
            +1

            @franco cozzo: No one is going to call because no one in their right mind would think this isn't a pricing error.

            • [Deactivated] on 16/06/2020 - 15:40
              +1

              @enwar: Can't agree more

          • Lets Make Sandwiches on 16/06/2020 - 16:14
            +2

            @franco cozzo: I'm not calling because it's not my duty to. They advertised a product, I bought it, and I am now awaiting delivery in lieu of any communication from them to the contrary. If they have made a mistake it is their duty to let me know - why else did they take my contact information?

            A simple blanket email to all purchasers wouldn't be that hard.

          • dmbminaret on 16/06/2020 - 18:06
            -1

            @franco cozzo: They weren't taking calls Sunday as far as I'm aware. This is the time you're saying it should have been closed?

        • brendanm on 17/06/2020 - 10:51

          They've sent me an email saying it was a price error, and offering a 10% discount on the robot.

    • dcash on 16/06/2020 - 16:44

      No way! It's too much fun reading from people who really think they've still got a chance at receiving the product :D

  • spychiatrist on 16/06/2020 - 14:39
    +1

    Some mods quickly police deal posts but won't censure something that is glaringly a price error. Who in their right mind will think a $4,350 discount on a $4,399 item is legit?

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