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Seagate Expansion Desktop 16TB External Hard Drive $430.10 + Delivery (Free Expedited with Prime) @ Amazon UK via AU

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First time posting and found this deal while searching on Amazon.

Same drive as this deal https://www.ozbargain.com.au/node/559491 but a whole $1.12 cheaper and now back in stock. It's $26.88p/TB, refer to that previous post for all the details, specs etc.

Price History at C CamelCamelCamel.

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closed Comments

  • Brought one of these from the last deal, was DoA looks like I have to pay to return it aswell.

    • +3

      Isn't UK's returns handled via AU and just via the normal process?

    • +3

      send them a message, saying it cost more than $32 to return, and they'll sort it out for you

      also kinda mad at OP now, was waiting to see if it'll drop further on Prime Day but it'll probably be OOS before then :(

      • +5

        No need to be mad.
        Black Friday is just a month away.
        Usually similar price from Amazon + $50 cashback from CR or SB

        • +1

          Historical low is $387

  • +8

    Curious if it's suckable

    • +24

      (that's what she said)

      • yes, enterprise hard drive Seagate X16 7200rpm Helium gas 16tb inside.

        • So you can, ahem confirm that?

          • +8

            @Scope: What a delightfully awkward auto corect there! I have ordered 2 for my NAS will confirm both suckability and shuckability!

  • +2

    Should have just enough space to install Cyberpunk 2077.

    • +4

      More true for Black Ops & modernwarfare tbh. CP2077 is quite reasonable at 70gb.

  • I bought one from last deal. "Seagate 16TB HDD Exos X16 7200 RPM 512e/4Kn SATA 6Gb/s 256MB Cache 3.5-Inch Enterprise Hard Drive (ST16000NM001G)" you will get out of it if you shuck the drive. This is enterprise HD only caveat is noise. It is bit noisy.

    • How about the temperature? someone complained very high

      • I have not had any problem but I have cooling system installed as well.

        • be handy to know the normal temp when its in use/idle so if you have any idea good to know :)

          • @brent3000: Here is the temp of all drives I am using
            https://imgur.com/a/ibVVU8X

          • @brent3000: I have some in a NAS with active cooling, they sit around 40-42°C in a six disk stack. During normal operation they don't get much warmer - it takes sustained writes of 100+GB before I can get that to move, and even backing up 1TB+ they don't go higher than 47° in the NAS. While I saw them hit 60°C within their external enclosure, that's pretty much worst case scenario with no active cooling and no way to conduct heat away with metal enclosure contact.

    • So thats a Helium drive yes?

    • Quite surprised by this comment, I've seen a few dozen Exos drives (purchased as bare Exos drives) and they seem really quiet to me. I personally have four shucked from these Expansion Desktop enclosures and they're pretty much silent in operation. They make a little noise when spinning up as the heads perform their initial seek pattern, but that only lasts a few seconds (and I'm honestly probably only going to hear that a handful of times total). I'll have a better idea once I receive the last couple and can finish replacing the old drives, which are substantially noisier so currently drown out the new drives, but I tested all the Expansion Desktop drives individually on my desk for several days prior to shucking and they were barely noticeable.

  • I curious as to the use for such a large consumer drive.
    I have maybe 5TB of, ahem, archives, and if I'm honest, I'll probably never watch most of it again.

    With 16TB in one device, and presumably you have multiples so you don't lose the lot when one fails, what are people doing with 50TB plus?

    • +4

      Digital hoarding.

    • Installing GTA 5 and Destiny 2

    • 16tb or 2tb, you should always have a backup,

      I have two 10tb externals which legit have the same data just if one falls over for data dumping :)

    • Use these for backups at work

    • +1

      4K blue Ray movies will come in around 30-40gb each. Fills these drives up pretty quickly.

  • +1

    These have been this price for a few weeks now, it's a pretty normal price tbh.

    • Normal-ish. It's not an unusual discount, but it also isn't always this price, it has been fluctuating depending on availability quite a lot - I've seen it jump over $100 in a couple of weeks before dropping back down again, and it definitely isn't this price locally.

  • +3

    As mentioned above these currently contain Seagate Exos 16TB drives ST16000NM001G. I say currently because Seagate change the drives they use in their Expansion Desktop enclosures with no way to tell from the external packaging. Seagate doesn't currently have a Barracuda Pro 16TB drive model, but I expect that as soon as they do they'll start using those instead.

    Note that these external drives only come with a 1 year warranty. If you shuck the disk and check the serial number you'll find the disk itself actually has a three year warranty, but in order to claim that you'll need to provide a valid proof of purchase that Seagate can trace through a valid distribution channel, which isn't going to happen. The upside is you're getting an enterprise drive for about half what you'd pay at retail, so even if you have a failure rate of 25% you're still doing pretty well. Just test the drive thoroughly using something like HD Tune Pro or a sector wiping tool like DBAN or Lowvel to try and expose any bad sectors as soon as you get it, then go straight to Amazon for a replacement if it fails (or Seagate, who are very good with warranty support in my experience).

    • +1

      I bought 4 from the last deal ( 2 each Amazon US and UK). All 4 are EXOS drive and I've registered them and got 3 years warranty ( not 1 year).

      • +1

        You registered them as Exos drives? What proof of purchase did you use? The original Amazon one? I'll be surprised if they don't reject a future warranty claim as your purchase receipt is for Desktop Expansion drives, not Exos.

    • SMR?

      • Nope, these ones are not shingled.

      • Seagate have a helpful list which shows you which of their drives use conventional or shingled magnetic recording (CMR vs SMR). Basically only Barracuda (not Pro), Skyhawk Lite and the old 8TB archive drives in the 3.5" lines, and all their current 2.5" drives are SMR.

  • I registered them as expansion drives. Didn't schuck all 4. Ran the Seagate exe in the drive and it registered without asking anything and warranty until Oct 2023.

    • Good to know, thanks for posting that. I can't think of the last thing I actually registered, it's not something I ever think about doing. In this case, it looks like Seagate give you three years instead of one year warranty, so that's worth doing :-)

    • Hmm, I just tried running through the registration process and only got a single year (registered to December 2021). So I'm not sure what you did, but it certainly didn't work for me.

      • Well, I just checked one of mine - it's 2022, so 2 years not 3 years. Data recovery plan is 3 years though.

        https://ibb.co/9v7JVs6

        Actually the warranty period is printed in the box - Looks like if you got it from Amazon US - 1 year, Amazon UK - 2 years, and AU retail version - 3 years. Thing is, if you want to argue with them whether if you buy in Amazon AU for Amazon US imported version whether it's US or AU warranty, then that's going to be interesting.

        • -1

          Why? Wouldn't your argument be with Amazon, Seagate are not obligated to honour Australian Consumer Law for grey market imports… Otherwise any grey market purchases are gonna have a field day with the ACL protections and discounted rates due to other countries discounted obligations.

          • @adepta: Actually Australian Consumer Law applies to any product sold to an Australian, from anywhere. There's some relevant section of the Act that I can't remember, but this explains the principle fairly well.

            In this case, you're talking about a product that may have specifically originated in the USA, but is readily available in Australia in exactly the same form. You're also talking about a company (Seagate) that regularly operates within Australia and has substantial business interests in this country. So you're not dealing with either a foreign product or foreign company for purposes of jurisdiction. Of course, you could also include Amazon in all this, as the retail supplier, but personally I think you'd have much more joy dealing directly with Seagate if you're outside the initial 12 month 'express' warranty.

            • +1

              @TrevorX: @adepta is correct in saying that Seagate is not liable. The ACL is an obligation on the retailer, so Amazon in this case. The ACL also state that the retailer cannot palm you off to the manufacturer.

              • @Poppin: Actually, as the manufacturer, Seagate is absolutely liable for the quality of their products. Amazon is also responsible for selling products of sufficient quality to Australian consumers, and yes of course the retailer cannot legally 'palm you off' to the manufacturer. However, you try buying a HDD from any retailer, then going back to that retailer after four years and attempting to get them to support your warranty claim if the explicit warranty is for a shorter period. They will all direct you to the manufacturer. Now, while in theory you might have some joy pursuing the retailer using the Consumer Protection Act, it will be an uphill slog, and by the end of it you still won't actually have a resolution, you'll just have won the right (that, technically, you always had) to get the retailer to participate on your behalf to get the manufacturer to replace the faulty drive. If the manufacturer isn't particularly proactive, how do you think the retailer is going to respond? Do you think they're going to go out of their way to keep following up your warranty claim? Or do you think they'll hope that it disappears and you'll go away if they're reluctant enough (while technically still following the law)?

                Look, I've gone through quite a lot of warranty claims, using the Act, the ACCC, and even the courts to pursue my rights and those of my clients. I've won every single time, but it's a heck of a big waste of time - it costs far more in lost hours than the cost of even very expensive items are worth, but I've pursued them on point of principle. I'm just trying to save people time and heartache - unless you're talking about initial warranty periods, it's generally easier to deal with (and potentially pursue) the manufacturer rather than the retailer. If it's within the stated retail warranty period, absolutely go back to the retailer - they can't argue with the warranty printed on the product they sold to you. But if it's a grey area, take it to the source, where a single win will get you your outcome faster and easier.

        • Haha there's not much point in a data recovery plan for a drive that's part of a multi-redundant array ;-)

          Interestingly, even though the box shows products in Australia should have a three year warranty, they're applying it based on where it was purchased from. That's actually not how our consumer legislation works, though.

          In the Competition and Consumer Act 2010 the legislation is quite clear that 'acceptable quality' means a product must be of expected quality and lifespan that is typical for that class of product used in a commonly accepted way for that good. For example, there's an extremely strong argument that consumers have a reasonable expectation that any HDD should be expected to last at least three years for a consumer product, and as much as five years for an enterprise drive. The manufacturers have muddied the waters a bit by decreasing normal warranty periods over the past ten years, but from the perspective of normal expectations of reliability and longevity these are fairly reasonable ranges.

          In this case, Seagate makes things even easier - they have a precise match for these products, in the form of actual Exos drives. These drives have a five year warranty. They are either identical drives to the ones they're shipping in the external enclosures, or they're inferior, damaged versions. If they're inferior, Seagate are in breach of Australian consumer law by supplying goods that are not of 'high quality', and thus must remedy that by replacing the drives. If they are identical products, then consumers have a reasonable expectation that they should last as long as any other Exos drive, and thus Seagate must support and replace any faulty drive for the full five year term of ownership. Considering the cost of these drives, it would be worth pursuing this with the ACCC if Seagate don't come to the table on their own.

          The legislation is also quite clear that the period of the manufacturer warranty is in addition to Consumer Guarantees. Not only that, it's illegal to mislead consumers by attempting to convince them that they're not entitled to these guarantees. So a manufacturer trying to convince you that you're not entitled to support and replacement for a faulty product after just 12 months if it should be three or five years isn't just lying to you, they're in breach of the law. So that's fun.

  • do these come with AU plug?

    • The adapter comes with different heads, making it compatible with power outlets anywhere in the world :-)

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