Registration Not Approved – SUPER DEAL FOR SPRING (Gigabyte)

cya on 19/10/2020 - 21:07

Has anyone received this email? i got in fairly quickly to buy this and I wonder how many SSD's they had to give away for promotion

Dear Customer,

Thank you for registering SUPER DEAL FOR SPRIN on AORUS website.
We're sorry to inform you that all the quantity for this project has been fully redeemed.
Please stay tuned for our latest lucky draw or redeem on our Facebook and Instagram!

10 points for you when creating AORUS account.
You could refer to the link below to learn how to earn more points to get rewards.
https://member.aorus.com/au/aboutpointrewards

If you have further question, please contact GIGABYTE eSupport: https://esupport.gigabyte.com/Login/Index?ReturnUrl=%2f

Cheers,
AORUS TEAM

So angry.

Computing

Related Stores

gigabyte.com
gigabyte.com

Comments

  • perhaps on 19/10/2020 - 21:47

    "GIGABYTE can stop the promotion without further notice if the execution of this promotion is not redeemed possible or involve unreasonable circumstances due to objective reasons."

    • Glacierrr on 24/10/2020 - 15:53
      +6

      Gigabyte could also do with learning English it seems.

  • Notoriousbird on 19/10/2020 - 22:27

    Probably stopped because they were losing too much money with sales + ssd promotion. Sucks. I will definitely be sending my GPU back I think since it has coil whine as well.

  • AdosHouse on 19/10/2020 - 22:29
    +1

    I registered for a free ROG pillowcase with the purchase of select ROG motherboards from ASUS. Never heard back from them. Sent an email to them a month later, no reply. Same deal the month after.

  • dcep on 19/10/2020 - 23:22
    +4

    gigabyte promo is the shxt

    you never know you got in or not

    so don't buy thinking you'll get the promo

  • Guybrush57 on 20/10/2020 - 00:22
    +2

    I submitted my receipt (digitally) for my ASUS monitor to ASUS because they had a $100 cashback promotion running. I did not hear back.

    I submitted my receipt (by mail because that was the only method) to Tefal for an iron because they were having a $100 cashback promotion (it was an expensive iron). I was told they did not receive it within the 14-day window.

    I collected a megatonne of Pepsi labels to send to Pepsi Schweppes to get free Pepsi, Solo, Mountain Dew and Sunkist shirts. I could have submitted them one at a time but I kept hoarding them to make an order all at once (saves the environment and it would save them postage). The promotion wasn't to end until many months down the track or stocks were depleted, whichever came first. The stocks all ran out in no time flat and Pepsi Schweppes didn't manufacture any more t-shirts so I missed out on them all.

    TL;DR companies suck.

    • Forfiet on 20/10/2020 - 05:39
      +1

      Yeah and I want my Harrier jet, Pepsi!!!

  • gosuOaf on 20/10/2020 - 08:57

    yeah this happened to me too. i went firstly to submit and their website was down! so i lodged a support ticket and after about a week they fixed their portal and i submitted right away. still apparently not in quick enough :(

    • bpop99 on 03/11/2020 - 11:34
      +3

      I have received back a reply from the ACCC. The message seems bog standard "go to your local fair trading first and the small claims tribunal". However, they did lay out the steps and I think it may be worth a shot. I think we should all take this as far as we can go. Gigabyte seem to be fairly shameless and have already started another promo with the same SSD! I'll try to reach out and coordinate with as many of you as possible and we can go through the process.

      Some of you may not want to take it all the way to the small claims tribunal but if you can afford it, please do.

      The note from ACCC:

      Thank you for writing to us about the graphics card and SSD hard drive offer. We have recorded the details of your report. We can offer you information about your consumer rights and how to resolve a dispute with a business.
      Your next steps
      If you’re unable to resolve your dispute by speaking with <retailer>, write them a complaint letter. That way they’re clearly aware of the problem, what you want, and you have a record of your contact. We have a complaint letter tool on our website to help you get started.

      If writing to the business doesn’t resolve your dispute, we would suggest you contact NSW Fair Trading. Unlike the ACCC, which focuses on broad and national issues, your local consumer protection agency may be able to help resolve your dispute by negotiating an outcome. Find out more about how to make a complaint to NSW Fair Trading on its website.

      If they’re unable to help, you may need to take your complaint to your state or territory small claims tribunal.
      Your rights: accurate information

      The Australian Consumer Law provides consumers with the right to truthful and accurate representations when buying a product or service. This means that businesses must not mislead you with statements that are incorrect or likely to give you the wrong impression. This rule applies to information that a business provides you in any medium, including when talking to a sales representative, on packaging, in online shopping forums or social media.

      If a business misleads you, and you experience loss, you might be entitled to a remedy.

      You can read more about false or misleading claims on our website. Our advertising and selling guide is also a handy resource for businesses to ensure their advertising complies with the law.
      Your report: what the ACCC does with this information

      The ACCC uses reports from the public, as well as other sources of intelligence, to inform our enforcement work. You can read more about how we prioritise our work on our website.

      Please note, the ACCC generally does not comment on our work or what we do with the information we receive from reports. We will only contact you again if we require further information.

    • bpop99 on 05/11/2020 - 17:51

      Hey, I have started the process. Feel free to reach out to me via a message if you'd like to link up on this

  • Tatari on 20/10/2020 - 12:28
    +1

    Makes me think I got lucky with the AOC monitor steam gift card promotion- they ran out of $40 steam gift cards so they offered me a $50 flexi gift card or wait until they restocked. No brainer.

  • JB455 on 20/10/2020 - 12:57
    +2

    Yep… angry…

    Also got this email yesterday (19th)

    When did you submit your claim?
    I submitted mine over 10 days before they advised no more stock.

    Yes, they did advise the promotion had limited stock, however they also advised they would then end the promotion earlier.
    They didn't do this. They continued to promote the offer and accept entry of claims long after my claim was submitted.
    So while they can stop the promotion…. they didn't do this until much later.

    If they had terminated the promotion early, fair enough, but they were deceptive and continued to give reasonable expectation that the promotion was still available to entice sales.
    Also a bit rich that the promoter is also the manufacturer of the gift, yet they claim to run out less than half way through the promotion period (considering when I lodged my claim) or couldn't find an alternative product to redeem to those claims already lodged at time of promotion being stopped.

    I wonder how this behaviour would be viewed within the Competition and Consumer Act?

    Another lesson learned the hard way I guess.

    • bpop99 on 24/10/2020 - 00:32

      I was stewing when I got my email on the 19th(and my purchase was only on the 13th). I can't imagine how you feel. I read all their terms, and I understand that shit happens, but this was way past the line. I mean, if they already ran out of stock, they should have notified their partners and pulled the promo. They also could have indicated it on their website, which they did not update until the 19th. They also did not inform their partners, as the Ebay listing I purchased has that promo listed on it (unlike personal other sites, you can see the exact snapshot of the Ebay listing you purchased on the day of the purchase and not the updated one).

      I've written to the ACCC. I would suggest you do too. I'm waiting for their reply to see what the next step is. Happy to link up and see what our options are.

    • bpop99 on 05/11/2020 - 17:53

      Hey, can't send you a message as you have not enabled it. Feel free to reach out via message. I have sent my notice and just waiting for a reply before I proceed

  • solidussnake on 20/10/2020 - 19:07

    Wow and here I thought MSI's promotion of buying a 34" ultrawide and redeeming the free MSI gaming chair worth $399 was painful took 4 months wait as they ran out worldwide but I eventually received. Pretty poor effort from Gigabyte since they could have back ordered or a substitute brand instead

  • Divado1 on 21/10/2020 - 00:46
    +1

    From my post on this thread: https://www.ozbargain.com.au/node/572620

    Seriously.
    I registered for the SSD on 5 October 2020 and got the 'fully redeemed' email.

    Aorus was still promoting their 'free SSDs' on 7 October, after I registered. Plain misleading advistising knowing customers would not be receiving the SSDs, or pure incompetence.

    Their FB post promoting the SSD: https://www.facebook.com/AorusANZ/posts/2679456228939008

    This person ordered at the end of September and didn't get it: https://www.ozbargain.com.au/node/571886#comment-9479779

    • petry on 21/10/2020 - 00:48

      well since australia is so full of consumer protections according to this community I'm sure every one will get their cheap drive…

    • vita on 21/10/2020 - 09:35
      +1

      Yeah if everyone lodges a formal complain to ACCC than yes.
      If we do nothing about it they will keep playing dodgy "promo" again and again in the future.
      https://www.ozbargain.com.au/node/572620?page=1#comment-9486…

      • petry on 21/10/2020 - 12:21
        -1

        don't hold your breath

        • bpop99 on 03/11/2020 - 11:38

          Australian consumer laws may not be great, but they are better than any I have seen anywhere else in the world. Yes, its not perfect. Yes, this case obviously makes it so. Yes, we should strive to make it better. But in most cases, there is still an avenue to try, and in some cases actually get back some compensation / replacement / refund.

          • petry on 04/11/2020 - 00:50

            @bpop99: Well it used to be a lot better - consumer protection - but then things went south, and are still heading down.

            Thats why these dodgy promotions exist so much nowadays, and talk about avenues is best suited to up to date sat nav not an old directory.

    • bpop99 on 05/11/2020 - 17:55

      Hey @Divado1 - I am following the template sent by the ACCC. I can't message you as you don't have it enabled - feel free to reach out if you're also in the process of doing it. Its a slow process with minimal chance of getting a reasonable compensation for the time, effort and cost but it may be worth the pursuing it to see where it goes.

  • barge-in hunter on 21/10/2020 - 10:34

    Yeah exactly the same message came back to me.

    Really frustrated as the delay in me receiving my card is purely because of postage delays - I'm in lock down (Melbourne).

    I think we should ban these types of promos from Gigabyte (or any other provider who refuses to provide the bonus) from OzBargain. It's not a bargain, if the company renegs on half the deal

    • petry on 21/10/2020 - 12:23

      reneging is the american way, and it has become the english way , the australian way and the canadian way, just a coincidence I'm sure…

    • bpop99 on 05/11/2020 - 17:59

      Hey reach out to the ACCC at least. If possible, follow through the suggested process as much as you can afford and see where it leads. Low chance of winning but at least worth trying. Feel free to message if you are have questions. This process is new to me, so I'm learning as i go along too.

  • Divado1 on 22/10/2020 - 14:55
    +3

    I just got the same generic response from their support.

    I've lodged a complaint via the ACCC, and Consumer Affairs Victoria. I'd suggest any affected does the same.

    https://www.accc.gov.au/eform/accc-accc-complaint/
    https://www.accc.gov.au/contact-us/other-helpful-agencies/co…

    These companies seriously should not be getting away with deceptive conduct, actively advertising a free SSD that customers had zero chance of obtaining.

    • vita on 22/10/2020 - 16:23
      +1

      Will do the same, we can't let gigabyte walk away easily after doing this to us, that's equivalent to encouraging them to fool more people in the future.

  • Yve on 23/10/2020 - 20:14

    Gigabyte frequently does this, it happened to me during their Christmas promotion as well

  • bpop99 on 24/10/2020 - 00:18
    +2

    Hey all, another shunted person here. I have written to the ACCC and am awaiting a reply. I have plenty of time to pursue this so happy to link up with anyone also pursuing this

    • cya on 24/10/2020 - 00:21

      Yes please thank you

      • bpop99 on 03/11/2020 - 11:38
        +1

        I have received back a reply from the ACCC. The message seems bog standard "go to your local fair trading first and the small claims tribunal". However, they did lay out the steps and I think it may be worth a shot. I think we should all take this as far as we can go. Gigabyte seem to be fairly shameless and have already started another promo with the same SSD! I'll try to reach out and coordinate with as many of you as possible and we can go through the process.

        Some of you may not want to take it all the way to the small claims tribunal but if you can afford it, please do.

        The note from ACCC:

        Thank you for writing to us about the graphics card and SSD hard drive offer. We have recorded the details of your report. We can offer you information about your consumer rights and how to resolve a dispute with a business.
        Your next steps
        If you’re unable to resolve your dispute by speaking with <retailer>, write them a complaint letter. That way they’re clearly aware of the problem, what you want, and you have a record of your contact. We have a complaint letter tool on our website to help you get started.

        If writing to the business doesn’t resolve your dispute, we would suggest you contact NSW Fair Trading. Unlike the ACCC, which focuses on broad and national issues, your local consumer protection agency may be able to help resolve your dispute by negotiating an outcome. Find out more about how to make a complaint to NSW Fair Trading on its website.

        If they’re unable to help, you may need to take your complaint to your state or territory small claims tribunal.
        Your rights: accurate information

        The Australian Consumer Law provides consumers with the right to truthful and accurate representations when buying a product or service. This means that businesses must not mislead you with statements that are incorrect or likely to give you the wrong impression. This rule applies to information that a business provides you in any medium, including when talking to a sales representative, on packaging, in online shopping forums or social media.

        If a business misleads you, and you experience loss, you might be entitled to a remedy.

        You can read more about false or misleading claims on our website. Our advertising and selling guide is also a handy resource for businesses to ensure their advertising complies with the law.
        Your report: what the ACCC does with this information

        The ACCC uses reports from the public, as well as other sources of intelligence, to inform our enforcement work. You can read more about how we prioritise our work on our website.

        Please note, the ACCC generally does not comment on our work or what we do with the information we receive from reports. We will only contact you again if we require further information.

        • petry on 03/11/2020 - 11:43

          If you have a small claims tribunal anymore……..and that's the accc for ya - do itself and go away….

    • vita on 24/10/2020 - 09:42

      Yes, count me in please. I'm in the exact same boat with you, purchased from CA's deal on 13th Oct and submitted my claim when Gigabyte's SSD promo page was still on meaning SSD in stock(otherwise we won't be able to submit). I think it'll make our ACCC complain more powerful by doing this together, Thank you!

      So how do you add me into your complain? Do I PM you my personal info and Card SN? I also have a screenshot of their replied email acknowledged that I had made my claim. Cheers!

      • bpop99 on 24/10/2020 - 13:03

        Let me wait for a reply from the ACCC on how to proceed. I had written to them on the 21st, and am awaiting reply. I was worried that they may not take this seriously as its possibly a single disgruntled person. Having more people in would prove that this is a wider anti-consumer incident that may be worth looking into.

        • vita on 24/10/2020 - 14:05

          Sure thing, just let us know hot it goes.

  • Glacierrr on 24/10/2020 - 15:43
    +2

    Reposting from another thread. I used this link to submit the complaint.
    https://www.accc.gov.au/contact-us/contact-the-accc/report-a…
    Wrote up a small report that I'm happy share if anyone wants to use as a template.

    I submitted it as a consumer issue via the ACCC website. I'm in VIC too but didn't think it was state specific (still the same thing really).
    The most important thing is that it is absolutely provable beyond reasonable doubt that Gigabyte continued to run the promotion even though they had already run of SSD's, and that would definitely fall under misconduct. We'll see what happens.

    • JB455 on 26/10/2020 - 22:09

      Yes, please share. I'm in Vic and will happily lodge it with both ACCC and ConsumerVic.

      I have also tried resolving the matter through Gigabytes esupport page and the replies were poor at best. Clearly didn't even read my comments and just sent back copy of terms and a snapshot of the closed page. Didn't address my questions and didn't respond to comments around closing the promotion when they had run out of stock. (not that I am surprised)

  • bpop99 on 27/10/2020 - 17:09
    +2

    Hey all, I haven't heard back from the ACCC - that said, for now I encourage everyone to also file a complaint with the ACCC while we wait. At least that will make them realise that there are more than just a few cases.

    https://www.accc.gov.au/contact-us/contact-the-accc/report-a…

    • vita on 27/10/2020 - 19:10

      Already did, also waiting for ACCC to follow up.
      btw, the last reply I got from Gigabyte was something like "We are sorry and we understand your frustration, but don't expect anything else from us. Since you have already filed a complain to ACCC, why don't you just wait for an update from those guys?"
      Yea, they wouldn't care less about this sh*t. It's like we played you, so what?

      • bpop99 on 03/11/2020 - 11:31

        I have received back a reply from the ACCC. The message seems bog standard "go to your local fair trading first and the small claims tribunal". However, they did lay out the steps and I think it may be worth a shot. I think we should all take this as far as we can go. Gigabyte seem to be fairly shameless and have already started another promo with the same SSD! I'll try to reach out and coordinate with as many of you as possible and we can go through the process.

        Some of you may not want to take it all the way to the small claims tribunal but if you can afford it, please do.

        The note from ACCC:

        Thank you for writing to us about the graphics card and SSD hard drive offer. We have recorded the details of your report. We can offer you information about your consumer rights and how to resolve a dispute with a business.
        Your next steps
        If you’re unable to resolve your dispute by speaking with <retailer>, write them a complaint letter. That way they’re clearly aware of the problem, what you want, and you have a record of your contact. We have a complaint letter tool on our website to help you get started.

        If writing to the business doesn’t resolve your dispute, we would suggest you contact NSW Fair Trading. Unlike the ACCC, which focuses on broad and national issues, your local consumer protection agency may be able to help resolve your dispute by negotiating an outcome. Find out more about how to make a complaint to NSW Fair Trading on its website.

        If they’re unable to help, you may need to take your complaint to your state or territory small claims tribunal.
        Your rights: accurate information

        The Australian Consumer Law provides consumers with the right to truthful and accurate representations when buying a product or service. This means that businesses must not mislead you with statements that are incorrect or likely to give you the wrong impression. This rule applies to information that a business provides you in any medium, including when talking to a sales representative, on packaging, in online shopping forums or social media.

        If a business misleads you, and you experience loss, you might be entitled to a remedy.

        You can read more about false or misleading claims on our website. Our advertising and selling guide is also a handy resource for businesses to ensure their advertising complies with the law.
        Your report: what the ACCC does with this information

        The ACCC uses reports from the public, as well as other sources of intelligence, to inform our enforcement work. You can read more about how we prioritise our work on our website.

        Please note, the ACCC generally does not comment on our work or what we do with the information we receive from reports. We will only contact you again if we require further information.

  • blackfox on 31/10/2020 - 18:03

    Shamelessly they've started another promo for AMD gpu with same SSD..
    https://au.aorus.com/event-detail.php?i=1722

    • vita on 31/10/2020 - 18:16

      Can't believe this is happening, why on earth there are people this shameless!

      • petry on 03/11/2020 - 11:45

        because they can ….'If you have a small claims tribunal anymore……..and that's the accc for ya - do itself and go away….'

        first rule of mis-selling - do away with consumer protections ….liberals don't even bother to hide their graft anymore

        because they can

  • w37hsyea on 02/11/2020 - 10:07
    +4

    might it be useful to share this bit of info with big youtube channels like Gamers Nexus and Jaystwocentz?

    • SwarleyAUS on 16/11/2020 - 08:29

      This. Have you shared with them? This will make them listen.

  • bpop99 on 03/11/2020 - 11:33

    I have received back a reply from the ACCC. The message seems bog standard "go to your local fair trading first and the small claims tribunal". However, they did lay out the steps and I think it may be worth a shot. I think we should all take this as far as we can go. Gigabyte seem to be fairly shameless and have already started another promo with the same SSD! I'll try to reach out and coordinate with as many of you as possible and we can go through the process.

    Some of you may not want to take it all the way to the small claims tribunal but if you can afford it, please do.

    The note from ACCC:

    Thank you for writing to us about the graphics card and SSD hard drive offer. We have recorded the details of your report. We can offer you information about your consumer rights and how to resolve a dispute with a business.
    Your next steps
    If you’re unable to resolve your dispute by speaking with <retailer>, write them a complaint letter. That way they’re clearly aware of the problem, what you want, and you have a record of your contact. We have a complaint letter tool on our website to help you get started.

    If writing to the business doesn’t resolve your dispute, we would suggest you contact NSW Fair Trading. Unlike the ACCC, which focuses on broad and national issues, your local consumer protection agency may be able to help resolve your dispute by negotiating an outcome. Find out more about how to make a complaint to NSW Fair Trading on its website.

    If they’re unable to help, you may need to take your complaint to your state or territory small claims tribunal.
    Your rights: accurate information

    The Australian Consumer Law provides consumers with the right to truthful and accurate representations when buying a product or service. This means that businesses must not mislead you with statements that are incorrect or likely to give you the wrong impression. This rule applies to information that a business provides you in any medium, including when talking to a sales representative, on packaging, in online shopping forums or social media.

    If a business misleads you, and you experience loss, you might be entitled to a remedy.

    You can read more about false or misleading claims on our website. Our advertising and selling guide is also a handy resource for businesses to ensure their advertising complies with the law.
    Your report: what the ACCC does with this information

    The ACCC uses reports from the public, as well as other sources of intelligence, to inform our enforcement work. You can read more about how we prioritise our work on our website.

    Please note, the ACCC generally does not comment on our work or what we do with the information we receive from reports. We will only contact you again if we require further information.

  • Glacierrr on 03/11/2020 - 13:50

    Got a reply too, similar to others but they included the 'bait advertising' part for me. Anyone think it's worth going to the Consumer Affairs Victoria over this? I genuinely think it's a technical grey area, where it's highly anti-consumer but still legal because they do specify the time limit and 'while stocks last' shtick.

    "Thank you for writing to us about Gigabyte Technologies. We have recorded the details of your report. We can offer you information about your consumer rights and how to resolve a dispute with a business.

    We appreciate you reporting your matter to us. All information is potentially valuable to help us identify trends and where we can most effectively direct our resources, so we encourage you to report any behaviour or business practice that is concerning to you.
    Your next steps
    If writing to the business doesn’t resolve your dispute, we would suggest you contact Consumer Affairs Victoria. Unlike the ACCC, which focuses on broad and national issues, your local consumer protection agency may be able to help resolve your dispute by negotiating an outcome. Find out more about how to make a complaint to Consumer Affairs Victoria on its website.

    If they’re unable to help, you may need to take your complaint to your state or territory small claims tribunal.
    Your rights: bait advertising
    A business shouldn't advertise a product at a special price if it knows, or should have known, that it wouldn't have enough stock to satisfy demand. This may be considered 'bait advertising', which is against the law.

    A business should only offer products or services at a special price if they are available in reasonable quantities for a reasonable period, unless it states clearly that the products or services are in short supply or on sale for a limited time.
    Your report: what the ACCC does with this information

    The ACCC uses reports from the public, as well as other sources of intelligence, to inform our enforcement work. You can read more about how we prioritise our work on our website.

    Please note, the ACCC generally does not comment on our work or what we do with the information we receive from reports. We will only contact you again if we require further information."

    • bpop99 on 05/11/2020 - 17:24

      Wow, this is good. You should pursue it. Gigabyte told me in their reply that they are out of stock. BUT then, they launched a new SSD promotion as soon as they ended this one. Cheeky bastards

      I intend to pursue this with NSW Fair Trading and small claims court if required (https://www.accc.gov.au/consumers/complaints-problems/write-…)

      I have sent the letter to CA (via Ebay) and to Gigabyte(via their ESupport) with a 5 day notice - not expecting much but worth a try.

      Please note that if it goes all they way to small claims court, you will have to pay to lodge a complaint. The likely cost of actually getting compensation will probably cost more than the value of the SSD. They are obviously banking on this being the deterrent for anyone taking this up. I intend to follow through on principle and can link up with anyone who needs help.

      • Glacierrr on 05/11/2020 - 17:28

        Check the post I just made if you missed it, but as you said man it's not really worth following up on your lonesome. It's either gotta be a team effort of everyone in their respective states or don't worry about it. Easier to stop buying their products and telling others not to. I build a lot of PC's for friends and family so it really is their loss considering I use to get gigabyte motherboards and gpus.

        • bpop99 on 05/11/2020 - 17:35

          Thanks - i saw it after i hit post. Quite disappointing as I thought at least the tribunal would be where the buck stops. I thought @petry was being overly pessimistic but I guess he may be right.

          I'll give it a go and see where it leads to

          • petry on 05/11/2020 - 19:32
            -2

            @bpop99: If you win your case you can claim all associated costs back…but its time and money without state or government assistance.

            you pay taxes, there are laws but they are not enforced. The old special tribunals were great - specialist's with high case turnaround.

            labor got rid of a lot of them because they were 2 good.

  • Glacierrr on 05/11/2020 - 17:14

    For anyone that still cares, taking it to the the likes of Consumer Affairs Victoria doesn't seem appropriate after having read the criteria.

    Victorian Civil and Administrative Tribunal (VCAT) is the only real option, and even their decisions aren't binding (so even if the ruling were to be in the consumers favour, I doubt the Gigabyte would fulfill the ruling and instead challenge it in court).

    In other words, Gigabyte (and other companies) continues to pull tricks like this because even though what they're doing is wrong, they can get away with it since seeking justice is exhaustive and usually there's no collective consumer effort to pull them into line. Just avoid their products and let everyone you can know these promotions are tantamount to scams.

    • bpop99 on 05/11/2020 - 17:27

      Is there a cost to pursue this via VCAT? If its not a significant cost - I hope anyone who has been shunted should actually go as far as they can.

      • Glacierrr on 05/11/2020 - 17:34

        There is, the most basic claim being over $65. And like I said, considering how the decision isn't legally binding (meaning gigabyte don't have to fulfill the ruling even if it were in our favour), it's not really worth chasing it since the costs in following that up would be even higher.

        • bpop99 on 05/11/2020 - 17:43

          The NSW one says its legally binding - but you will have to bear costs of the filing. You may be right that it may lead to more effort and cost to actually get your due. Mostly if any victory, it will be a moral one. I'll give it a go and see where it leads. Keep me posted if you do decide to pursue this.

          • Divado1 on 05/11/2020 - 20:24

            @bpop99: Are you planning to lodge a filing in the NSW tribunal? I'd consider doing this in VIC, for the principle of not allowing them to continue these practices.

            Just it does take lots of time and effort..

            • bpop99 on 06/11/2020 - 02:47
              +3

              @Divado1: Yup, I plan to take it up to the tribunal if required. Again, it will probably cost more in money (i think the cost to file is $59) and time than the value of the gift (if even you get a judgement in your favour) but I think if we don't at least try, they will keep getting away with it.

              Anyone else reading this, please at least file a complaint with the ACCC - at least overtime, if a pattern of complaints build up, they may take action.

              • petry on 06/11/2020 - 12:06
                -1

                @bpop99: The accc is now just a political tool…it is not for consumers and never really was.

                Liberal governments are pro-themselves, and then pro-business.

                Australian consumers have displayed stupidity and indifference, and get nothing as a a consequence. Same is true bout most things here now.

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