This was posted 3 years 6 months 4 days ago, and might be an out-dated deal.

Related
  • expired

Xiaomi Mi 1C Handheld Cordless Vacuum Cleaner $199 Delivered @ Mobileciti

4290
Xiaomi Mi 1C Handheld Cordless Vacuum Cleaner $199 Delivered @ Mobileciti
Go to Deal
Cashback
tightarse on 23/10/2020 - 20:19 mobileciti.com.au (10372 clicks)
Last edited 23/10/2020 - 20:25
ARSECLEANER

Another cracking deal from Mobileciti. 100% certified Australian stock with free delivery anywhere in Australia. You can also pick up directly from their Parramatta (NSW) store if you prefer. Apply code ARSECLEANER at checkout for discount. Ends 11:59pm AEDT tomorrow (24/10/20), unless sold out or withdrawn prior. Stay safe, and enjoy :)

  • Brushless DC electric motor.
  • Cyclone technology with five filtration lebels and no suction decay.
  • 60 minutes runtime in Eco; 30 minutes in Standard; 8 minutes in Max.
  • Electric mites brush with built-in electric motor.
  • 2-in-1 extra-soft brush.
  • 2-in-1 flat nozzle.
  • Power adapter.
  • Wall-mount docking station.

Code is not commissionable via cashback sites.

Home & Garden Vacuum Cleaner Xiaomi

Related Stores

Mobileciti
Mobileciti

closed Comments

  • Ausperleo on 07/11/2020 - 20:17

    Ordered as gift to my friend, same issue as above, really disappointed. Couldn't fully charged.

  • bart2 on 08/11/2020 - 20:33

    Just an update.
    Thought id try my original xiaomi dreame v9 vaccum's power adapter before sending it back to mobileciti.

    Plugged it in and came back later to find it fully charged.

    So I think the problem lies in the afternarket charger they gave us.

    Heres a side by side pic of the power adapters

    https://ibb.co/wzSWTBs

    Note, I use an international adapter for my dreame v9

    • LayG on 09/11/2020 - 09:22

      Thats good to know. Do you know of any website where I can purchase just the adapter.

    • Imjustsayin on 09/11/2020 - 09:33

      How is the adapter aftermarket, given the box is sealed. As in from source they put in a potentially lower spec adaptor for the AU plug? Surely not the vendor Mobileciti?

      • bart2 on 09/11/2020 - 12:35

        My bad. Yea its most likely not aftermarket. Just has an aftermarket feel to it

        • Imjustsayin on 09/11/2020 - 12:47

          Worrying that an alternative seems to work for you. My unit is similar/same as reported, though if i leave it long enough i come back and all the lights are out. Long enough ranges several hours to overnight…I never see more than the second light flashing. It seems to run about 3-5 mins on high, but unless the specs on the outside of the adapter are false (which would account for the low/slow/inability to charge) not sure why it's failing. Let us know if yours seems quicker to charge on the other adapter, if so then perhaps these are poor quality/lower spec and need to be replaced.

          • bart2 on 09/11/2020 - 18:16

            @Imjustsayin: Charged to full in no time with my dreame v9 adapter

            • Imjustsayin on 10/11/2020 - 10:31

              @bart2: Yeah sounding like duds in the box! I dont have anything with similar rating to try unfortunately. Perhaps mobileciti will need to source some for those facing the charging issues and swap them out…

              • LayG on 10/11/2020 - 11:18

                @Imjustsayin: yeah hope the rep from mobiciti can come back with a solution for the adapter swap rather than us sending the whole unit back.

    • Store RepAHUANG @ Mobileciti on 11/11/2020 - 11:06
      +3

      Hi bart2

      Thanks for your info. The charger that came with the package was provided by the factory. I have sent you concern to a Xiaomi rep and they are sending us some replacement chargers as we speak. We we will test with his with the faulty unit and hopefully that will clear all the issues.

      In the mean time people who experience similar issues can choose to wait for a replacement charger or request return via [email protected] and we will provide replacement/refund upon request.

  • sillyhead on 09/11/2020 - 08:06

    Same problem here, so disappointing. Its like the charging cycle times out or something. Couldn't make it past the 1st bar overnight, so then removed the cleaner and put back in the cradle, now its charge flashing on second bar. Maybe the cheap charger isn't putting out enough current to charge it within a certain pre-set time. I emailed them. Anyone had any luck with Mobileciti on a replacement charger?

    The worst thing is with this is being a Xiaomi replacing a dyson - my wife didn't need any additional reasons not to like this device. Inception has occured of the idea that this thing is a dud.

  • LayG on 09/11/2020 - 09:17

    Received an email to say that my return request had been approved. They now want me to send it back for review. Just seen two posts above saying that the issue is with the adapter. Thinking of buying that adapter to see if it might solve the problem.

  • BungHole on 09/11/2020 - 15:22
    +1

    Same issue here, unboxed and placed on charge for 2 days! it ran for a bit maybe 15min - back on charge and now i went to vacuum the car and after one seat it was flat again -like 2 min running on the lowest power setting. Shame as this is really faulty and the factory should have picked this up. Hopefully Mobileciti come to the party and return ship these devices as they are 100% faulty out of the box!

    email sent and hopefully they help us out

  • xcx on 10/11/2020 - 12:14

    i have received my prepaid label and will send this back tomorrow - but i wonder if the rep can offer any update/advice in terms of the adapter? surely it would be better to get a new adapter sent out rather than everyone having to all send these back

    • LayG on 10/11/2020 - 16:38

      I received an email to say that my return request has been accepted. I received a RMA number

      The email asked me to do the following

      • Item is properly packed, and all original accessories must be returned with all products.
      • RMA number must be written on packaging, next to address. Your RMA number is ********
      • Proof of purchase must be included.

      Does this mean, I need to pay for the return postage ? Can anyone please clarify this.

      • Store RepAHUANG @ Mobileciti on 11/11/2020 - 11:12

        Hi sundeepguntu

        For faulty item you can request return postage label, if you paid by paypal also covered. Thanks!

        • LayG on 11/11/2020 - 15:26

          Thanks rep for getting back to us. Feels good to know that you are hearing to our concerns.
          I will choose to wait for for the replacement charger. Will the customers be notified of the new charger before you post it out to us ?

    • virtuallife on 10/11/2020 - 22:54

      Mobileciti is not keeping us updated with solution or return procedure. Not happy with the product or service…

      • Store RepAHUANG @ Mobileciti on 11/11/2020 - 11:10

        Hi virtuallife

        Apologies for be experiencing charging issues, see update above.

        if you have any outstanding issues, feel free to PM will definately help to investigate.

    • Store RepAHUANG @ Mobileciti on 11/11/2020 - 11:12

      see above update

  • liaoyumin on 11/11/2020 - 19:09

    Update.
    Mobilieciti contact us and they paid for return post fee, then sent item to Xiaomi company to investigate the charger issue.
    Got the result yesterday, Xiaomi states the charger is faulty and replace a new charger and will sent us back.
    So far quite satisfied about the customer service on mobileciti.
    They doing a good job.
    If you bought this one and have same problem and want to keep vacuum.
    You can do this way.
    I’ll say this vacuum is not bad as long as with right charger.
    Not receive return product yet.
    Hopefully it’s gonna be fine.

    • liaoyumin on 15/11/2020 - 22:45

      Received item today and working well with new charger!
      Thank you mobileciti!

  • jason101 on 12/11/2020 - 22:35

    Grrrr…. same charging issue here ;-( This is going to be a nightmare for Mobileciti to deal with hundreds of this issue. I'm hoping I can get a replacement charger as I actually really like the machine.

  • mechx on 13/11/2020 - 08:56

    How do we request a replacement charger sent to us?

    • Store RepAHUANG @ Mobileciti on 13/11/2020 - 15:11

      email your order number and details to [email protected]

      • LayG on 18/11/2020 - 14:04

        Hi there,

        I sent my request for a replacement charger to that email address with my order number, bit have since received no response.

        Can you please help?

        • flex350 on 21/11/2020 - 16:35

          Same here. Email reply of acknowledgment should not be that difficult.

          • Store RepAHUANG @ Mobileciti on 21/11/2020 - 17:00

            @flex350: Hi

            we have replied all the email every day, if you don't received the email please double check the your spam/junk mail.

            • flex350 on 22/11/2020 - 07:11

              @AHUANG: I have, ##2000398298 is invoice number. If can organise replacement charger is appreciated.

              • flex350 on 23/11/2020 - 20:04

                @flex350: Hoping you got this, as still no email reply

  • poiboy03 on 25/11/2020 - 22:05

    Same problem here, bought it on 23-Oct-2020 but only opened it last week and used it once, same charger issue like alot of people here, and we think the stick is faulty too.

    We have a similar 1c Xiaomi model AU version bought from Costco and the charger from Mobileciti definitely looks aftermarket. Have a look the official Costco-bought-Xiaomi-AUS-charger below, and the one from Mobileciti

    https://i.imgur.com/vcGTM7a.jpg
    https://i.imgur.com/EnsrrWd.jpg
    https://i.imgur.com/tphtYxN.jpg

    Tried the Costco-Xiaomi charger and it doesn't charge Mobileciti's stick

    Emailed them today and asked for full refund as we don't think a charger swap will fix the problem. Haven't heard back yet hopefully won't have too much hassles dealing with them.

  • mechx on 04/12/2020 - 21:27

    Any news on the replacement charger?

    • LayG on 08/12/2020 - 19:20

      nothing yet

      • flex350 on 08/12/2020 - 19:28

        myself either. This is crazy. should have returned and bought another one.

    • Store RepAHUANG @ Mobileciti on 09/12/2020 - 10:09

      new replacement charge arrived this week, we should able to ship out this week or early next week.

      • wombat_58 on 09/12/2020 - 10:22

        I have emailed you re order 2000399071 as I need a replacement charger too. Thank you

        • Store RepAHUANG @ Mobileciti on 09/12/2020 - 15:01

          no worries, surely cs team already recorded down, I will also PM them to double ensure.

          • wombat_58 on 09/12/2020 - 16:06

            @AHUANG: Yes, received an email from the cs team. Thank you

  • LayG on 15/12/2020 - 19:35

    Anyone received their replacement charger yet ?

    • KH41 on 16/12/2020 - 17:30

      I just got tracking, im assuming it is for the charger as the sender is "EWE-xiaomi" no email or anything.

      • Food on 16/12/2020 - 18:39

        Same

      • LayG on 16/12/2020 - 22:42

        oh yes seen that in my auspost app and now makes sense. hope this wait is worth it. Im pretty happy with the vacuum.

    • hsc21 on 16/12/2020 - 22:14

      Nope. Did receive an email from mobilecity saying that xiaomi will be sending them out in batches though. No tracking info yet for me.

      • Store RepAHUANG @ Mobileciti on 17/12/2020 - 11:37

        Tracking id directly forward to order email from freight company EWE/Auspost

    • Imjustsayin on 17/12/2020 - 12:32

      Received today, been on charging for just over half an hour from empty. Fingers crossed..

      • Imjustsayin on 17/12/2020 - 15:44

        Charged in around 2.5hrs which I think is good news.

    • Duc609 on 17/12/2020 - 19:57

      Received mine today, so far it's looking good charged to full pretty quick.

  • darmz on 18/12/2020 - 09:28

    Received mine also today. Staying positive this will fix it.

  • wombat_58 on 18/12/2020 - 10:07

    Didn't get a tracking number but mine just turned up. Thank you

  • LayG on 20/12/2020 - 12:33

    Thanks to the store for arranging a replacement charger. Tested out charging and my vacuum got fully charged in 2-2.5 hours. Hope others will get their replacement chargers soon.

  • flex350 on 26/12/2020 - 12:04
    -1

    Thanks for replacment charger, however vacuum does not charge. Please arrange replacment or collection: 2000398298

    • Store RepAHUANG @ Mobileciti on 26/12/2020 - 18:00

      Put on charge for slightly longer, if you email have issue, pls Email [email protected], our team will get back to you on Monday.

  • sillyhead on 27/12/2020 - 13:53

    Got my charger last week, charges correctly now.

  • jason101 on 29/12/2020 - 12:30

    Anyone else still waiting for their charger -i'm worried i've fallen through the cracks ;-( Email/PM sent to rep.

    • Store RepAHUANG @ Mobileciti on 29/12/2020 - 12:43

      Hi jason101

      showing delivered this morning, please check my replied PM and email

  • poiboy03 on 01/01/2021 - 20:06

    Got the replacement charger, thank you.

    Unfortunately the stick still dead.

    Have sent an email for refund/replacement could you please kindly have a look?

    Order #2000398591

    Thanks

    • Store RepAHUANG @ Mobileciti on 02/01/2021 - 13:30

      Sorry to hear the charger doesn't resolve your issues, Dont worry our CS will get back to you before Monday.

  • Ausperleo on 05/01/2021 - 15:30

    Still haven't got the charger replacement, contacted their CS yesterday and today, no response.

    • Ausperleo on 05/01/2021 - 19:23

      Got sovled, thanks, AHUANG and Mobieciti.

  • muststop on 18/01/2021 - 13:17

    This brush head works with the 1C

    https://www.ebay.com.au/itm/High-Torque-Carpet-Cleaning-Brus…

Login or Join to leave a comment
Login Join