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Samsung Galaxy Z Fold 2 5G $1999.20 Delivered @ Samsung Education & Samsung EPP

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Samsung has just dropped the Galaxy Z Fold2 price down to $1,999.20 for Education (just last week the Education store was $2,5xx from memory when I was browsing).

Add on the $50 code for signing up for the newsletter

Also available for $1,999.20 at some Samsung EPP stores.

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  •  

    Not very sure if 'Fold-able' is going to find its market as expected/estimated by Samsung

    • +22 votes

      It's a necessary step. Every tech has their firsts. Eventually other companies follow and more effort goes into R&D, and with price coming down after each generation. Eventually it becomes a standard until the next big thing.

      • -7 votes

        it won't become standard until/unless Apple does it. Apple doesn't seem interested.

        When iPhone goes foldable, that phone will be considered the greatest thing since sliced bread.

        • +13 votes

          Yeah I see that garbage feature called Touch Bar on every laptop these days.

          •  

            @Erkel: Is that like 3D Touch on iPhones? :)

        •  

          They're said to have a prototype

    • +14 votes

      Why would I buy a car when I can ride a horse

      • +1 vote

        horse is more fun?

      • +1 vote

        Your analogy would only apply if horses cost 10% the price of a car while travelling at 90% of the speed.

        You can pick up a Chinaphone that easily does 90% of what a folding phone does. They're $200 in Coles.

        • +2 votes

          Your analogy would only apply if horses cost 10% the price of a car while travelling at 90% of the speed.

          Actually 19th century cars traveled at ~75% of the speed of a good saddle horse.

          Work horse $150
          Good saddle horse $200
          1886 car $1,000
          (Prices in USD)

          all from basic google searches, feel free to check it.

          •  

            @King Steuart: Just so you know, you can't raise a horse from your back yard. It needs a large block of land, and people to care for it. It's not like a dog.

            • +3 votes

              @lostn: Yeah I'm aware the ongoing expenses of a horse are more, but how far are we really going to discuss my strawman joke.

              •  

                @King Steuart: When you acknowledge that a horse costs more than a car, due to cost of sufficient size of land, and therefore joke or not, it's a bad analogy.

                • +1 vote

                  @lostn: If you're factoring in the ownership cost of land into the horses costs you're going to have to factor in the costs of an oil refinery for the car! And a steelworks for that matter.

              • +1 vote

                @King Steuart: Until we see it reposted on Reddit.

      •  

        the horse requires large grounds to graze on, and keepers, as well as stables. It is more expensive to maintain than owning a car. The land value alone will buy you several cars.

        Terrible analogy.

      •  

        lol

    • +4 votes

      Have you owned one?

      I can't go back.

      •  

        Me neither. I have had both models now too.

      • +1 vote

        Have you even owned a horse before? I have.

        I can't go back either.

        • +1 vote

          Not much happening in your life is there?

      • +1 vote

        I managed to pick one up on eBay perfect condition in an action for $1300 3months ago and genuinely feel the same. Can't see my self going back. I think when people get there hand on one they will understand. Especially as newer generations are released. They expect this to replace the note with the fold3 rumoured to come with a pen like the note

        •  

          How do you find the weight in hands or pocket though?
          It says the phone is 280g, that's like holding a 8" tablet.

          Especially holding the phone for a long time.

          • +1 vote

            @sol3x: To be very honest I never once thought about the weight when I have been using it, especially when it's open because it's nicely distrubuted. You only really notice the thickness when it's closed but like anything in life after a couple of days you won't even think about it and I mean that.
            One thing that I have noticed is typing on the front screen you will probably hit a few wrong letters if you have fat fingers like me.

    • +13 votes

      Not very sure if 'Fold-able' is going to find its market as expected/estimated by Samsung

      Lots of people said the same thing when Samsung released the large-screen Galaxy Note in 2011. Even Apple made an ad targeting large-screened phones saying it doesn't make sense.

      Look where we are now.

      • -1 vote

        Same applies to Apple with removal of the charger.
        The following of the detractors was even swifter.

        • -3 votes

          Companies are always keen to save money.

          Removing a charger makes sense for a consumer when you don't need one anymore.

          • +8 votes

            @Kontiki:

            Removing a charger makes sense for a consumer when you don't need one anymore.

            Interestingly, Apple says they didn't include a charger because everyone has one. But the cable they included with the iPhone 12 is a Type C cable which won't work with any of their old chargers, which are Type A. :)

            •  

              @eug: FWIW the 11 came with a Type C charger

              •  

                @Danimal86: The 11 Pro did, the 11 came with Type A.

        • +4 votes

          Same applies to Apple with removal of the charger.
          The following of the detractors was even swifter.

          Not as swift as the removal of the home button. April 2017 - Galaxy S8 is released, without a physical home button. November 2017 - iPhone X is released, without a physical home button.

          It's no secret that tech companies all copy each other. Homescreen widgets, floating video windows, third-party keyboard support, multitasking gestures, wireless charging, etc.

      • -8 votes

        Lots of people said the same thing when Samsung released the large-screen Galaxy Note in 2011. Even Apple made an ad targeting large-screened phones saying it doesn't make sense.

        Look where we are now.

        And just as in that example, large phones didn't become the norm until Apple decided to make one. And foldables won't catch fire until Apple makes one either.

        • +5 votes

          And just as in that example, large phones didn't become the norm until Apple decided to make one.

          On the contrary - Apple was late to the party. The large-screen phone market was well and truly thriving before the iPhone 6 (4.7") and 6 Plus (5.5") release.

          And foldables won't catch fire until Apple makes one either.

          Possibly. But I think price is an issue too. If the Fold 2 was the same price as the S21 Plus, I bet they'd sell tons of them.

        • -2 votes

          What's your commission?

        •  

          [quote]And just as in that example, large phones didn't become the norm until Apple decided to make one. And foldables won't catch fire until Apple makes one either.[/quote]

          Considering Apple has a lower market share than Samsung, this is factually incorrect. 'The norm' is set by the largest user base. What you are really saying is 'Apple users ony started caring for large screens when Apple started making them'.

    •  

      I have the original fold and I love it . Don't think can go back

  • +6 votes

    Saw the fold in JBHifi on display and I must say it was very impressive. Blew my mind with the possibilities and build quaility

    • +9 votes

      The possibilities are endless…. Open, close. Open,close.
      I will wait for the double fold to be released which will provide even more possibilities.

      •  

        Double fold? Wait for the Scrunch

    •  

      What about thickness. I know they say size doesn't matter but… also, it needs refinement but i get what you mean. A new concept and despite the hinge being visible, you can appreciate it

      • +1 vote

        thickness matters ;-)

  • +4 votes

    I have one, it's good but not quite there yet.

    External screen is slightly too narrow
    Still a few QC issues
    No health sensors like the Note series (if that's important to you)
    Accessories are a PITA to find
    Still some apps not working particularly well (if you use Snapchat prepare to be hugely disappointed)
    Also does heat up quite quickly

    On the plus side, battery lasts ages and it's very quick, it's also very cool looking 😁

    • +3 votes

      I've found I've adjusted to the narrow screen, so much so normal phones feel uncomfortable to hold now.

      The accessories are frankly all rubbish. Samsung Care is your real accessory here imo.

      Mine heated up in the recent One UI 3.0 update but was fine afterwards.

      It's infinitely better than the first model though, that outside screen wasn't usable, 99% of my use is outside.

      • +3 votes

        I totally agree, you do get used to it.. I'd just love it if it was slightly wider. It's feels odd picking up my old Note 9 now.

        How are you finding 3.0? Looking forward to 3.1. The new video editor is fantastic, although I'd like the Task Changer to hurry up and be updated!

        •  

          I've found recently, not sure when, but the camera a little clumsy of late.

          I do love the new feel though of the rest.

        • +1 vote

          Not sure if you're aware but some of the task changer layouts have been added to the Home Up module in Goodlock (list, grid and stack).

          I'm hoping they'll add the other layouts over time.

          •  

            @rne88: No, I didn't know that!
            I'll check that module out, I've been waiting for the task changer module.
            Thanks

      • +1 vote

        So 99% of your use is the outer screen. Remind me why does it have a fold then?

    • +2 votes

      I'm still loving mine, despite initially thinking that the novelty would quickly wear off. I've gotten used to the narrow front screen and it's surprisingly not as delicate as one would think.

      • +1 vote

        Have you had any instances of dropping it or splashing liquid on it which it's survived?

        •  

          Did see a Youtuber put it the Freezer and possibly water and it did…. made me cringe….

        •  

          I have dropped it frontscreen-first (so folded) onto my tile floor from the dining table. Came away unscathed.

          Also, have had it to my ear during light rain without a case, no issues. Then again it has no IP rating so who knows just how much water it would take to damage…

          • +1 vote

            @Luigy: Oh interesting, I've always wondered but never been game enough to try..

    •  

      Another note, I've noticed the cellular reception is absolutely terrible outside of metro areas (compared to the Note 9 anyway)

  • +2 votes

    One of my colleagues has one. I'm very impressed.

  • +2 votes

    Samsung is Scumsung. bought an S21Ultra, breaks down within 10 days. brought to the store, the staff says exchange and refund takes 3 weeks. It is a brand new phone and it only lasted 10 days Iphone gives you exchange on the spot!!! now it is still being repaired and i am waiting for 20 days now.

    • +7 votes

      ecumgo- Not sure why you're negged, Id be pissed too, your expectations were not unreasonable

      •  

        imagine Galaxy Z Fold within 10 days . it would take them half year to repair it.

        •  

          Not sure why you are getting negged.

    •  

      Which store?

      •  

        i bought it in edu store and brought to Sydney George st store.

        • +1 vote

          That's strange. It'd be an ELF as it's less than 30 days. They should have replaced it on the spot. Maybe it has something to do with being purchased online instead of in-store. 🤷‍♂️

    • +1 vote

      I had a tablet display glitch out of the box. I called samsung care straight away within 10 min of delivery time. They asked it to send back. Long story short i got my refund in my account just under 3.5 months. I am amazed with this awful experience from a reputed brand like samsung. Their reason was reduced staff during Covid.

    •  

      What "broke down" on it?

    •  

      Samsung is Scumsung
      couldn't agree more. everything samsung i've bought has broken under warranty and the customer service experience is rubbish for a global billion dollar+ company

  • +7 votes

    My terrible fold 2 experience:

    3rd Dec 2020, the phone was received

    24th Dec 2020, cable charging issue happened at night, and the phone was 100% properly used/charged in the past 24 days of using this phone.

    25th Dec 2020, issue was lodged and repair booked for the 16th Jan.

    16th Jan 2021, the phone was dropped off at George Street Store.

    18th Jan 2021, I received the email: CORROSION DAMAGE ON CHARGING PORT (DEVICE NOT SUPPORTED IP 68) Additional Repair cost: $270

    18th Jan 2021, Ive called back spoken to repair center, I disputed about the test result and got advised that I should wait for 24-48 hours for someone from Samsung service team to contact me in regards to my case.

    19th Jan 2021, I’ve called the repair center again and got advised that i can contact the Samsung care number 1300 362 603 for updates. I therefore called, spoken to a gentleman who told me that if I don’t get contacted by the DLC team till the end of 19th Jan, then I should call the Sumsung care number again on 20th Jan.

    20th Jan 2021, I called Samsung Care number again because I haven’t got contacted by the DLC team yet. after long conversations(at least 3 hours) with two ladies, I got transferred to the technical support team. And as per the conversation on the phone, I should be waiting for the assigned case manager to contact me via the phone in the next 24-48 hours from today 20/01/2020, 12pm onwards.

    22th Jan 2021, Didn't receive a call and tried to call back, After two hour's long conversation again, finally got transferred to a DLC manager and was told that it's the final decision, no matter I agree or not, the $270 fee still needs to pay, otherwise it would return back to me and charge me $66 inspection fee. Decided to pay first and seek advice from fair trading/ACCC

    28th Jan 2021, Phone has been repaired and ready to pick up.

    • +3 votes

      Yeah, I've only heard negative things about Samsung store's customer service

      • +7 votes

        I think it's just human nature to complain. I've had good experiences with their customer service, but because I was satisfied I felt no desire to look for a forum or topic to write a long post to air out my frustrations.

        So as a result you're far more likely to read about negative experiences than positive ones.

        • +1 vote

          unless you're a mystery shopper and you get paid to discuss the customer experience. [Ex Mystery Shopper]

        • +1 vote

          This is very true. But those negative experiences should have been dealt with much better. If you left a positive review, it's because you didn't need to encounter CS. It doesn't mean they shouldn't have better CS.

          I've never had a complaint about Amazon customer service for instance. They are top notch every time I deal with them. That's because Bezos is willing to spend big money in keeping it that way. Every Indian from there I've spoken to has been extremely polite and courteous, and they've been given the authority to make things happen, and happen fast, not pass you up the chain again and again, giving you the run around. They never deny fault or shift the blame onto you for the problem.

          Samsung are not as customer experience driven.

          • +1 vote

            @lostn:

            Samsung are not as customer experience driven.

            Well, if you compare it to Amazon, then yes I definitely agree. I don't think any (large) company I've dealt with comes close to Amazon.

            Samsung could definitely do better (I've had both good and bad experiences), but I don't think they're as bad as they seem to be portrayed online.

      • +1 vote

        I can corroborate that through first hand experience. They are extremely dismissive, and if you contact them in text, they won't even read your entire message. They scan for key words and then give you a canned response, from which you can tell they didn't read your message even though someone's name is attached to the email.

        •  

          i sent them 3 emails as the customer service agent told me to. never heard anything back except robot replies.

    • +1 vote

      Yes, Samsung is pretty shocking when it comes to warranty claim from the customer, I had a really bad experience with them, they blame everything on the customer, the weather and God know what. The worst part is, they outsource their repair to some other group, which is an expert in scamming people.

      •  

        In my experience their face to face stores were really good.

        I have heard it's dropped off though

    •  

      These are the types of stories that lose me as a future customer. I try to protect myself by buying from larger Australian retailers with a credit card so I have a few layers of protection.

    •  

      Far out, and I thought LG was a nightmare.

    • +1 vote

      My friend had a Note 2 that was 22 months old. The charging port started playing up. He brought it back to the store and they confirmed the problem and gave him a replacement. They didn't have one in stock so he had to go back in the next day to pick it up.

      I dropped my Note 2 and broke the screen. I sent it back to them to get the screen replaced. After waiting for a week or two they called me and said they still haven't been able to get stock of replacement screens, so they'll just replace the entire phone with a brand new sealed retail box for the same price. I was pretty satisfied with that.

      It's boring to read someone saying "I had a problem and the store fixed it", so no one really bothers posting when they have a good experience. But if they get a bad experience, everyone and their dog will hear about it. Online comments have to be taken into perspective - there's an inherent sampling bias problem.

    • +1 vote

      Had my note 3 back in the day, went to a Samsung repair place and the technician was on lunch so I had to wait. The lady at the reception desk told me she would have a look, found it wasn't charging when plugged in and gave me a new one on the spot. Unfortunately I didn't leave a review.

    •  

      If you used credit card to pay for your phone, claim the shopper protection insurance.

  • +2 votes

    I must be getting really old. It's a phone. And it's on special at $2k (okay, 80c shy of).

    •  

      iPhone:

    • +7 votes

      It's a phone.

      People need to stop using this argument, it has been irrelevant for at least 5 years, if not 10. Nobody uses a phone to just call/text anymore. In fact, I bet that calling/texting would barely make up 10% of the time that most people spend on their phone, today. These devices can do a large majority of what laptops and computers can do, and for most people that is enough, to the point where they don't need computers. Plus, It's an experimental device. The glass touch-screen literally folds.

      •  

        It's a device which a lot of people replace every 12-24 months, then?

        • +1 vote

          People buying bleeding edge flagships aren't looking at poco phones.

          It's a device people are using more than their computers or laptops at home.

          You can literally plug this to a monitor in lieu of a computer if your WFH using remote desktop.

      •  

        I just signed up to Samsung care plus on my s21ultra hopefully it will be alright… I mean paid $129 for the care plus now with the current promo though…

      • +2 votes

        The glass touch-screen literally folds.

        It's not glass coated. It's soft and sticky, which makes the screen very vulnerable to wear and tear. Gorilla glass is not capable of bending.

        •  

          It's not glass coated. It's soft and sticky, which makes the screen very vulnerable to wear and tear.

          Yeah, it's a plastic screen. The soft layer is the preinstalled screen protector on top of that screen. At least the screen protector can be replaced. No idea how much it costs here. Looks like it's free in the US.

  •  

    Wow, that is quite the drop. Wonder if it has anything to do with Huawei's new model? Or that there are rollout phones in the works?

    •  

      It's education pricing.

  •  

    Thanks OP! Price protection claim, here I come 🤑

    Btw, same price in corporate partner stores too

    •  

      Just out of curiosity how are you gonna claim PPC ?

      •  

        I have the old Coles Mastercard Platinum insurance :)

        • +1 vote

          So So So So So jealous ……..

    •  

      What proof are you providing? Thinking of trying my luck with ANZ credit card price protection but can't even get into the Samsung store to get a screenshot…