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Samsung Galaxy S21 5G 128GB $1,099, 256GB $1,199 + $500 Trade in Bonus @ Samsung

3900

New price updated

S21: 128GB $1,099 | 256GB $1,199

S21+: 128GB $1,299 | 256GB $1,399

S21 Ultra: 128GB $1,599 | 256GB $1,699 | 512GB $1,899

All before $500 trade in bonus

Phone price - $500 trade bonus - phone trade in value - $50 promo voucher

Previous deal

$50 voucher link - https://shop.samsung.com/au/sign-up but it may take some time to arrive or may not arrive.

How to trade in https://www.samsung.com/au/tradeup/

If you received this error with the trade code "Sorry, due to an error, trade-in service is unavailable at the moment"

As mentioned in the last deal, you have to enter your credit card details first before the code will work online.


Need a code? Giving away a code? Please use the

Code Request Megathread

Do not ask for (or sell) codes in the comment section of deals.

************ Samsung updated the promo end date to 8 April 2021 *******************

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closed Comments

        • +1 vote

          I just did this. I went through the tradeup app again and a new code came up. Gonna refuse delivery tomorrow.

          Was able to stack trade in + Bonus + Newsletter + 200Voucher

          •  

            @Bargains of Oz: did you use new newsletter + $200 voucher codes or the same codes from your previous order?

            •  

              @Jdmmps: Nope I just went to chat and used a different email address

            •  

              @Jdmmps: how'd you go? my order using the same IMEI (different trade up code) just went through to processing

              •  

                @Bargains of Oz: I did a bit of hybrid of both your and @MJD91 suggestion. I managed to find a family member with a s6 collecting dust that I used for trade in, got myself 2 new voucher codes ($200 + $50). Managed to stack all 3 vouchers and put through a new order for the 256gb. Will try and sell the 128gb for hopefully for a small profit, if it doesn't sell within 14 days will go down the 'change of mind' path. Refund will take 30 days though. Thanks all for the suggestions.

                •  

                  @Jdmmps: At least you got it in the end…there's a new debacle. Website shows stock but apparently Samsung 1300 number is telling my order is held up due to no 246gb in stock.

                  •  

                    @Bargains of Oz: Just received delivery update for the 256gb black Friday the 9th of April 2021. Did you end up refusing delivery yesterday?

                    •  

                      @Jdmmps: Lucky. Mine went from "preparing dispatched" to "cancelled". I had to call the call centre and they said it was because I stacked discounts. I even gave them a timestamp where the bloke gave me the $200 voucher with no disclaimers but they didnt care.

                      •  

                        @Bargains of Oz: Ohhh no! Did you end up accepting or declining 128gb version delivery?

                        •  

                          @Jdmmps: declined it like hours before this cancellation lol…i ended up buying another one and i'll chase up a refund on the returned phone but it should work itself out with a little headache lol

    •  

      Currently in the same boat. Pulled the trigger on the 128 as rumours of voucher stacking was not going to work. Spoke to live chat and they told me to email [email protected] to see what they can do. Phone is tracked to be delivered tomorrow morning so hopefully they get back asap.

      •  

        lol they wont. they sent me on the same tangent all day yesterday from the moment the order got approved. after I got an email saying its being delivered tomorrow (today), I called up and the lady said it takes 1-3 days to be actioned. i scoffed and said that's a useless support for an express 1-2day order. Went in-store and the bloke helped me obtain a new trade-up code so I made a 2nd order last night. I'll refuse delivery when the 128gb arrives today

        •  

          Yeah still no reply and received the phone this morning. Just gonna stick with it and use cloud storage if storage is an issue. Seems like a massive hassle to get it back to them and get a new one. Best of luck to you in obtaining a 256gb version

          •  

            @KS808: a Samsung call centre manager is on the phone with me now. The girl yesterday told me to refuse delivery and they will cancel the order…what she didn't say was refused delivery takes up to 30 days to receive refund. Acceptance and return (via AusPost) take around 5 days…food for thought in case you want to make a 2nd purchase tonight

    • +1 vote

      I bought the 128GB on Friday while the 256GB was in stock. I have lots of external hard drives so I couldn't justify paying $100 more for just extra 128GB of space. My current 2 year old S10 Plus is also 128GB and it isn't even close to full.

  •  

    how do you get the star trak traking number?

    •  

      You'll get a text with tracking id from startrack. If you want it earlier just ask the chat support.

      •  

        Legend. Cheers!

        • +1 vote

          I think if you have the Australia Post tracking app and the email address you used to sign up with it is the same as the email address linked to your Samsung account it should automatically show up with the tracking number. I haven't received a text or email with a tracking number but it automatically showed up in the Australia Post app and already shows as on the way to the next facility.

  • +1 vote

    Placed the order for my S21 Ultra on Friday night, dispatched yesterday, and delivered today, waiting to be collected from my local AusPost office (my postie always shows up late in the afternoon when I am not home). That's one speedy delivery.

  •  

    Just asked Livechat to clarify a non-return scenario. They said I'd be charged my old device trade value plus a non-return fee. I asked what the non-return fee is and if it includes the $500 and he said only the trade company can answer that. Sooo still unsure about the $500.

    •  

      Sooo still unsure about the $500.

      Sure, if you check back a few pages, a guy already got charged back both.

      •  

        Someone was charged both the phone trade-in value and the $500 trade in bonus for not returning the phone?

        • +2 votes

          Yes check page 17 in two separate transactions

      • +5 votes

        And he still has not provided a screenshot.

        •  

          Still waiting

        • +8 votes

          probably will never be heard from again

          • +2 votes

            @Legsweeping: Agree, if it's true why don't just share with everyone.

            • +2 votes

              @WIND: Well, he has a job. Chill… I wondered what people will say if he ended up uploading a screenshot.

              People will try to look for photoshop evidence I reckon…

              •  

                @netsurfer: Fair enough, i will definitely thank him, if he uploads it.

              •  

                @netsurfer: May be he won't. What if he is associated with Asurian itself ;) trying to manipulate us all in sending the handsets in..

                •  

                  @BinnyC: It's actually worse for you guys if he decided not to post a screenshot. Are you going to assume he didn't tell the truth knowing that he is not tech savvy?

                  He is associated with Asurian? Well, then tell Asurian to reply to people's emails and pick up the damn phone.

                  • +2 votes

                    @netsurfer: I think it's both hilarious and ridiculous that everyone has gone all conspiracy theory about this one commenter all because they're the ones being shifty trying to rort a trade-in bonus scheme. The same people who would probably complain if Samsung pulled the trade-in bonus promo completely in future because of people not returning phones.

  •  

    A looooong wait for S21 256gb to back in stock.

    •  

      Has your been dispatched? Ordered mine after seeing it restocked but my order us being held up. Apparently warehouse is saying OOS

      •  

        I ordered one on 29th night and got it on 31st, today. However I also needed to order one more for my partner but there's no stock. Mine was delivered within 36 hours after ordered and I am in Melbourne. Which state you're in?

        •  

          Melbourne as well. It turns out they were just holding out on me so they could cancel the order because i stacked the $200 credit lol…ah well cant always beat the system!

  • +1 vote

    Ordered Pink S21 for wife on 26 March 2021. Just received email stating that due to unforeseen issues affecting some orders there will likely be a delay with your order. The current ETA for your order is Friday the 16th of April.

    This suggests to me that the next delivery of new stock to Samsung (other than returns) is expected to be the 16th of April.

    •  

      Ordered the exact phone last night, sent out today and expecting delivery tomorrow.

      •  

        Lucky you. My order passed thru Waiting for Approval and money removed from my Bank Account very quickly. However, has been stuck on Processing ever since with email today notifying me of delay.

    •  

      Ordered for my gf yesterday morning, s21 Phantom violet, dispatched yesterday afternoon. Arriving tomorrow. So maybe just the pink?

      •  

        Ordered same phone at a similar time, still stuck at 'Awaiting Dispatch'. At least it hasn't been delayed yet.

        •  

          Hopefully its dispatched soon.

  •  

    I have a S21 256GB grey still in cart and will be removing it to release stock

    please comment if u need it, I will reply to you then remove it from cart. Good luck getting it

    •  

      Thanks I need it thanks! Could you please PM me before you do?

      •  

        please refresh stock in next 2minutes.

        •  

          Thanks will keep an eye!

        •  

          Did you add it to your cart recently? Like in last hour or so?

        •  

          No luck :( no change in stock

          •  

            @IpGem: Adding stock to your cart doesn't hold it or reserve it.

  •  

    A mate just send me this, surprised that everyone is still able to stack vouchers !

    https://imgur.com/a/q7BSX7g

    •  

      That looks like a chat window. Did he actually try to stack the vouchers or just asked support who are probably always going to tell people they cant to save the company money? Having said that i am surprised Samsung are allowing $750 off their new phones, its crazy the price people are getting a new S21 for. Hope they dont stop it before i get to order tomorrow! We are 5 days in from when this is posted and people were stacking today, im sure they would stop it quicker then this long if they wanted to.

    •  

      they say that but it does work. probably a bug they are trying to fix so suggest if wanting to buy you should asap

    •  

      They also told me that when they gave me the Voucher (in chat) but I was able to apply both at 9:35pm last night

  • +2 votes

    Has anyone not received the email for the trade in? I received my s21 on Monday but haven't received the email from Ausurion. My husband received his phone this morning and he received the email too. I tried calling Samsung but they weren't much help. I have emailed Ausurion this morning but they haven't responded :(

    •  

      Checked junk folder? Did you email them here [email protected]

      •  

        Is there any other way to contact them? I have a tab that just refuses to generate a code inspite of it passing all tests.

      •  

        Yep emailed that address and checked my junk folder. Hopefully they will respond soon. The Samsung agent was telling me don't worry they will reach out to me when they see that I haven't returned the phone before charging but I would rather not get to that stage.

      •  

        Actually the email address I was used was [email protected]

    •  

      Same issue, haven't received an email, not in junk mail either. Have others experienced delays in getting the trade-in instructions?

      •  

        Have you had any luck with the email?

        •  

          Yes. I reached out to Asurion at the above email address, confirmed that I hadn't received the email, it wasn't in junk mail etc, and provided the trade in + order ref numbers…

          They sent the email with the instructions/label within a day.

          •  

            @jeremism: Very odd I just tried sending a message to that email but I get a postmaster error.

            •  

              @waterstone: [email protected]

              (Copied from my inbox - Looks exactly the same as yours but try copy/pasting anyway?)

              •  

                @jeremism: Thanks for replying I thought you didn't have the Samsung in front. Annoyingly I sent another email from my other email address and they responded 40 mins later saying that I would have received the return label when I ordered the phone. I responded back saying that's not the case with other customers and they haven't replied and it's been hours.

                Don't get why they couldn't just give me a return label when I told them I searched my emails already.

                •  

                  @waterstone: Yeah had the same scenario, they sorted it after the second go. The good news is that it seems to be pretty easy for them to sort it out once you've convinced them.

  • +3 votes

    If anyone's wondering about the battery life on the S21. Here's what I'm getting earlier tonight for 30% usage. Went out for dinner, so usage would be some web browsing, Facebook, WhatsApp, bit of Google maps, a few photos, some light reading.
    Have been using the phone for about a week now.
    http://imgur.com/a/qTvflsd

  • +1 vote

    My $200 voucher is no long stackable with trade-in and $50. Anyone the same?

    •  

      What is the amount you have to pay?

      •  

        128GB S21 Ultra, I havn't proceed check out yet

        •  

          $350 or more after trade in amount?

      •  

        U21 Ultra 128Gb - $50 - $500 - $85 - $200(failed)

    •  

      The same happened to me. I got a new $200 code from after hours chat by providing the code that doesn’t work. Even though they mentioned no stacking, order went through and got a confirmation last night.

  •  

    HELP please. I've downloaded the trade-up app for my Oppo R9s (deemed worthy on the website for $35 trade-in).
    However when downloading the app on the phone it says it's ineligible. Everything has been reset and should have no reason to even reject it. I can't even get to the starting point of the test.

    Sim card is in as advised in previous post but can't get any further. suggestions please? If i go to the store will they be able to physically assess it?

    Thanks

    •  

      Is your oppo R9s Australian stock? I have same problem with my note10 overseas model.

      •  

        I believe it is (hand me down from family). sucks so much! need a new phone desperately!

        •  

          uninstall and reinstall the app. do the test again

          •  

            @MangoUbe: tried 5 times unfortunately, no difference :(

    •  

      Samsung rep suggested removing the app, re-install and try again.

    •  

      No point in going to the store. I went there but they said if app doesn’t work, they can’t do anything.

    •  

      Damn, i was looking to grab a second hand one of these from CEX for $160 today. At least they have a 2 day no questions asked return policy i guess if i cant get it to work either.

  • +12 votes

    https://ibb.co/0JgCGh1

    Hi guys, please see above for the screenshot of the email that I got from asurian confirming that the bonus will remain.

    Hope that helps.. but again they may still deduct the 500 from your account

    •  

      I am on that boat got $200 but waiting too long for $50

    •  

      Awesome, thanks for that mate 👍.

    • +2 votes

      $500 from Samsung nothing to do with asurion but asurion may inform Samsung device didn't return.

    • +2 votes

      That name lol

      • +4 votes

        I guess if we get charged.. we can only say ak shitt…

        •  

          I don't think so. I just bought one, trade in app only tell to pay extra trade in amount.

          •  

            @GoodDealDave: https://www.ozbargain.com.au/comment/10275250/redir

            They will inform Samsung they didn't receive the phone.

            • +2 votes

              @superforever: That dude hasnt uploaded the charge screenshot yet. He may be bluffing

              • +4 votes

                @U30004: Yeah he had the time to create an ozb account just to tell us about it but no time to post proof and hasn't logged in since making his comments yesterday

                •  

                  @FeZZa21: lol, he is "working", unlike the rest of us

                  • +1 vote

                    @U30004: His timelines don't make sense either:

                    Bought 19th
                    Delivery likely 22nd
                    charged $35 on 27th
                    charged $500 bonus on 30th

                    Asurion will send the initial email on day of delivery or the next day, and another reminder 7 days later. So based on his timeline he should've received a reminder on 29th but he says he got charged by Asurion on 27th, doesn't make sense.