• expired

AmEx Explorer: 160,000 MR Points (Worth $800) + $395 Credit + $400 Travel Credit ($3000 Spend in 3 Months - $395 Annual Fee)

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3 DAY FLASH DEAL - Offer Ends Midnight Thursday, JULY 15 - 2021

AMEX are offering an increased signup bonus of 160,000 Membership Rewards Points (worth $800 in Gift Cards). Plus, enjoy a $395 Statement Credit, which can be put towards offsetting the first year $395 annual fee. This is a limited time "3 Day Exclusive" offer that is only available through PointHacks.

The 160,000 bonus Membership Rewards (worth $800 in Gift Cards) & $395 Statement Credit offer is now live until Thursday, July 15th 2021.

Details include:

  • 160,000 bonus Membership Rewards (worth $800 in Gift Cards) + a $395 Statement Credit when you spend $3,000 on eligible purchases within the first 3 months of approval.

  • Earn 2 Membership Rewards points per $1 on all purchases except government bodies where you will earn 1 point per $1 spent (uncapped).

  • $400 Travel Credit every year.
  • Up to US$100 credit when you book a two consecutive nights stay with The Hotel Collection.
  • Free access to the Sydney or Melbourne Airport American Express lounge twice a year.
  • Complimentary Hilton Honors Silver Status
  • Included Insurances - smartphone screen insurance and various travel insurances (PDS).
  • Apple Pay, Google Pay & Samsung Pay support.
  • Access to American Express Plan It
  • Up 4 Additional Cards for family members or friends, at no extra fee.
  • Plus, receive up to 40,000 extra bonus points with Shop Small. Get 3 extra MR Points per $1 spent when you save the offer to your new Card via the Amex app, and spend in-store or online at participating shop small business by 31/03/2022.
  • Min Income: $65,000
  • Annual Fee: $395 (Statement Credit offsets 1st year Annual Fee)
  • Ends Thursday, July 15th 2021

View the full offer details only at PointHacks.

Card Members who currently hold or who have previously held any Card product issued by American Express Australia Limited in the preceding 18 month period are ineligible for this offer. Previous and existing bank-issued American Express companion cardholders are eligible for this offer.

This 3 Day Offer is only available exclusively through PointHacks and not available through any other channel, including if you go to AMEX directly or use a referral link (the offer there remains no bonus points).

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  • Signed up on 13th evening, got approved immediately and received the card on 16th. That's gotta be the quickest i have received any card! No calls/documents to upload nothing. Being a previous amex holder 3 years back probably helped.
    Now to find if the actual offer that claims to be here has been applied to my card - because it doesn't mention anything about that on the leaflet, it's the standard offer they have mentioned there ($395 annual offer and $400 travel credit).

    • +2

      Download the Amex app when you activate your card and speak to then on the web chat to confirm the points hack deal.

      • +1

        thanks mate, too easy.
        Edit: looks like chat's not available during weekend/or Sunday. I'm gonna try tomorrow.

  • +2

    Thanks op great cc deal to come back to after a a few years off, for those of you that didn’t see in earlier comments if you keep the card until the 11th month it triggers the next round of $400 dollar credit which you can use then close the card before AF is charged effectively getting you $800 in travel credit. Apologies to the original commenter could not find the comment again to give full credit.

    • When is the next annual fee charged, a year to the date from approval?

      • Would assume so but best to ask webchat

    • Do you after entering the 11th month, but before the final date of 12-month anniversary ?

      When does that travel credit arrive into the account ?

      Can travel credit balance still be used after a card is closed ?

      • +1

        To the first point I believe so but best to ask Amex webchat for confirmation

        • Thanks.
          It's a good tip to follow up on :-)

          • +1

            @whyisave: I called them up & asked them this question,
            and they kind of said that this is what happens (eg. entering in the 11th month),
            but the lady wasn't so sure herself
            i didn't press on with my question as i had many other questions.

    • Is the travel credit a credit that you see sitting in your Amex travel account, or is it just "spend over $400, get a $400 statement credit"? If it's the latter I'm guessing that if the above is true, you can't stack the two $400 credits (once the 2nd credit comes, you must have used or lost the 1st)?

      • +1

        Can’t stack the credit it’s in the terms and conditions

  • Does this being sent via auspost?

  • Received letter over the weekend. Called today morning questioning the reason now they have asked for financial details which I provided. Not sure if I will still be eligible now that the offer is expired.

  • Can I use the travel credit to book tickets for someone else?

  • Just received the card today. I am a bit worried that I didn't receive any email or anything saying I am on this promotion. Should I call them up to double check that I am eligible for the reward points after 3 months?

    btw, does anyone know how much foreign exchange fee for this card?

    • +1

      i got my card today too. I just created an account and once logged in you can do a webchat with a rep. I asked him if he could see the pointhacks offer attached and he said yes. You can do the same.

      Regarding the fx fee, read one of those pamphlets they included in the mail…….or ask the rep.

      • thanks, will webchat tomorrow! in regards to the fx fee, I found it in the letter. it's the usual 3%.

  • Had received the 5 to 10 message earlier. Received an email now that it has approved and card will be sent in a few days.

  • +3

    I applied middle of last week and the card arrived today, in my hands.
    The whole online application, approval SMS and credit-card in hand, took about 3 working days.
    Very quick turnaround !
    Their customer service support, over the phone, was prompt, courteous,
    helpful, spoke good English & resolved my queries straight away.
    The AMEX rewards / online account is also quite nice.

    I've had Citibank, NAB, ANZ, Westpac cards before and this AMEX experience
    (from application, approval, card delivery, customer support, online account) has been the best for me.
    It's my first time, signing up directly to AMEX too.

    • +2

      Well said, cannot agree with you more.

  • Just activated my account. Tried paying my Rates & Water(Brisbane) but no go. Both don't accept AMEX, only Visa/Mastercard :(

    Does anyone know of any work arounds?

    I know you can use PayPal with your AMEX but both don't accept PayPal either.

    Edit: Paying in person at AusPost might work..

    • Edit 2: BillerPay won't work with both biller codes.
      Will use Sniip instead..

    • In the same boat. Water (Melbourne), gas, and internet (Superloop), health insurance (Medibank) don't accept Amex.

      • +1

        Use Sniip, $10 off promo code and then activate the Sniip 20% off ($30 Max)in Amex offers, $10 credit off your first bill and $30 Amex CB.

        Just make sure you scan the Bpay code and not the Sniip QR code on your bill

        • Sorry what do you mean by scanning? Can't it be paid online using sniip

          • @pyramid: You use the Sniip app on your phone to scan the Bpay barcode found on the bottom of the bill (you'll need to bring it up on another screen, take a photo with another device or have the paper bill to be able to scan with your Sniip app on your phone)

            • @illz: Can't you add the BPay details manualy in Sniip instead of jumping thru these hoops….

  • Just an updated Amex's did nothing with regards to a manual assessment since there is no department that has any human intervention in the approval process. So as it stands application is still declined

    • Was in same boat. I got a letter from AMEX on why I got rejected, I called them again. They requested my financial documents which they didn't ask in 1st instance. 3 days letter got an approval yay.

      Suggest to call them and understand why they rejected at 1st place.

      • Yeah the person on the phone didn't even care and just said there's nothing they can do. How did you get them to reverse the decision?

        • The person asked whether all details are captured correctly. I had closed 1 CC which I asked them to correct and then it went to next step of asking more documents. So looks like my details changed which forced them to re-check. Suggest to call them and reduce credit limit and see if it works.

          • @ady211: Yeah I'll try. It definitely a fantastic deal.

            • @nightelves: Let us know how you go. Same I didn't want to miss out hence persisted

              • @ady211: Got rejected because of low credit score. So think I need to sit out a few deals to get my credit up again.

  • Approval came through today after payslips and id verification. Now to just wait on delivery.

  • -4

    I applied within the PointHacks offer period and just received the card today, but the welcome letter didn‘t mention about the 160,000 MR points and $395 statement credit. So how do I know I got the offer?

    • Go to your online account and ping them on chat to confirm.

  • I've signed up for this in a joint account with my wife. Does anyone know if there are any restrictions on the card and spend goal?

  • NVM - found it

  • Can rewards points be converted to statement credit rather than gift cards?

    • +1

      Yes

  • For those who missed out on this, or would like to help others like friends&family, Amex have sent out exclusive referral links to some members offering a higher sign up bonus of 175,000 bonus points via a referral link. The referrer gets 50,000 bonus points, so between both referrer and referee, total of 225,000 bonus points.

  • +1

    Just called them up to find out how my application was going, been 10 days now.

    They just told me that I was unsuccessful, asked why and they said they don't know. I have never been declined before by a credit card, always pay off my cards before the 55 days.

    So I agree with some peoples comments here, they are looking for people they can actually make money from and not someone that has a good credit history and pays off everything in time.

    I am just bummed that this will go on my credit history report!!

    • +1

      yeah, that's BS

    • they also can make money by the credit card fee. I think AMEX charges more than 1% from the shops

  • New account and card activated today. Didn't make the Sniip promo though sigh

  • Does anyone know if we need to activate the card in a new account or we can add it to an existing account? My concernn is if the promotion is still valid if the card is added to an existing account even if there's no active main cards there.

  • +2

    Don't forget to enrol for Hilton HHonors:

    http://americanexpress.com.au/benefitenrol

    and also transfer your mobile phone payments to Amex in order to take advantage of the screen insurance - page 34 in here:

    https://www.americanexpress.com/content/dam/amex/au/staticas…

  • Guys when does the 3 months period start? From approval or from card activation?

    • The date of approval

  • it asks for payslip that shows 3 month of income… that would be 6 payslips?

    • If you get paid fortnightly, yes.

    • Usually payslips show the accumulated amount of income received/sent. If your payslips show that then I think uploading the most recent payslip is sufficient.

      PS I only uploaded my most recent payslip.

      • I think uploading the most recent payslip is sufficient

        But we just started a new FY, so at most it'd only show a few thousand (unless you're on salary like me and your salary is listed on your payslip)

  • Is it possible to get my card details to add to digital wallet before card arrives in mail?

  • -3

    Went to Woolies checkout with the newly activated card - self-checkout machine says 'contact bank'
    Spoke to customer service who very nicely said the account is under review for an unknown reason and there's nothing she can do, wait till Monday.

    The pain and embarrassment of having to unload kgs of shopping.. thank you so much Amex.

    • +3

      The pain and embarrassment of having to unload kgs of shopping.. thank you so much Amex.

      You didn't have another credit card, debit card or cash on you?

      • I didn't… so I guess this is my fault?

    • just spoke to the fraud protection team - they deemed the first spend at a cafe as fraudulent and locked the card..

  • I missed this, actually would of signed up!

  • I got denied although my salary is $85k.

    How bad is it having this on my credit report, any way I can get it fixed? Who can I call?

    • +1

      Don't stress about it.

    • I wouldn't stress too much about that. Got rejected for a Citibank CC and multiple inquiries for a car loan (rejected in the end) late last year. My Equifax scores from excellent to average but still got approved for this. It will fix itself.

    • I’m double that and still got rejected
      They sent me a stupid letter saying we considered your application but can’t approve you
      I’ll call soon and say either give me a valid reason or I’m going to escalate this complaint
      It’s stupid

  • Anyone else's card still not arrived yet? I got auto approved on the last day of the offer…

    • i got approval email 14th, card just reached mailbox today noon.

      • That took a while! Which only means they have got tons of application to go through, must be a very successful promo otherwise they wouldn't have another similar one today.

        • yes others said it took 3 days, so I was stressing that I had entered the wrong mailing address or something! It was probably just Auspost being slow, with the lockdowns and all.

          • @sakurakiks: Ahhh okay I was approved on the 15th. Hopefully means I'll get it in the next day or two now. They've got a really good app, they should just let you use virtual card from the get go like Westpac and some other banks do now

            • @spammingb: funny you say good app, I ran into trouble just setting up the password, errors changing the alerts and notifs, random 'sorry we cannot process your request' just viewing sections in the app. Managed to finish setting up account on desktop, then 5mins later I couldn't log in because "the system is not online"! x'D

              just found out Suncorp rewards don't take amex?? nor PayPal. that was where the bulk of my purchases were going to be to make the $3k, getting discount supermarket gift cards!

  • What's the best way to pay bills using Amex? My Post billpay option only seems to be showing "Pay in person at Australia Post", without an actual billpay code, which seemed to be the method most people were using. Apart from Sniip, are there any other (relatively) affordable ways to pay with Amex?

  • I've called Amex and asked for why I was rejected after sending in all the documentation, ID, etc.
    I was rejected based on an "internal assessment criteria" after passing credit check, ID check…
    They sent me 3 letters saying "Our decision is based on an overall assessment of the details provided to us on your application"
    No one was able to tell me more information including when I asked to be transferred to a senior representative.
    This is stupid and pretty much is what others saying seems correct - it seems as if they are rejecting those who probably can easily service credit cards (I'm around triple the minimum income, in a stable job, with investment properties fully paid off)

  • +4

    Just want to update this for anyone who like me, was declined (initially).
    When the letter came a week later my letter stated "we cannot confirm you can meet the repayments so you're declined". Please call us if you have questions.
    So I rang them, and asked how my income could not be sufficient (over 6 figures). She reviewed what I provided and I asked for it to be re-reviewed, which takes 2 business days. This went for re-review and it turns out they omitted one of my income statements provided when originally assessing. Funnily enough i got an instant approval on re review.

    So for the nay-sayers, it is worth asking for a re review if you feel you were like me, stooged. The bonus period starts from your approval date (just rang to confirm). Happy days.

    Cheers

  • I received my card quite quickly in the pandemic, about 1 week after I applied.

    However I just confirmed via Live chat on Amex that my MR points are 100,000 instead of 160,000 with $3000 spend..

    • WOW - i was approved finally 2 days ago and will hopefully get the card soon, however im tempted to forgo it unless i am still eligible for this offer in full. Anyone else have this issue?

    • Did they day if you would still get the $395 credit?

      • I asked them yesterday and they told me the offer loaded onto my card is different from this link, but they have launched an internal investigation for me to see if they can change the offer. But as of last night I dont have the $395 credit applied

  • I got the card, how do i know if the offer has been activated?

    • Call them or ask them in live chat

  • Already redeemed by points for $800 statement credit + the $395 statement credit. Nice!

    • How do you redeem statement credit?

    • Now received mine but no sign of the statement credit.

      How/when did this appear? Same time as the points?

      • 24-36 hrs after I got my points, for me.

        • Cool, I'll hold fire then. Only just got the points.

  • +2

    How amazing is Amex
    Quick Easy application and approval
    Received card within a few days
    Achieved $3100 spend 2 days ago
    Statement now has a $395 credit applied to offset the annual fee
    Rewards store had 166000 points showing
    Have redeemed $800 statement credit, plus $25 amazon gift card
    Owing Balance is now $1900 (from $3100 spend) all before I have even received first statement or paid them anything.
    Wonder what would happen if I were to settle the balance and then close the account, before the first annual fee is charged??

    • +1

      And you have $400 travel credit.

      • Twice lol

        • can you PM , how you can get twice travel credit ? cheers

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