I recently received this email from Amazon AU, after returning a few items. These were within my rights and were just normal returns.
I have read recently about accounts being suspended without warning, losing access to their gift card balance and also prime subscription so I was wondering if anyone else had received this before?
We recently reviewed your Amazon.com.au customer account for order activity details. Your order history shows that you have received a high number of refunds for your orders.
We know that occasional problems with orders are expected in the normal course of business. In these instances, a refund or replacement may be issued.
You can learn more about our return policies at the link below: