This was posted 2 years 4 months 13 days ago, and might be an out-dated deal.

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Mammoth 37L Flexi Zone + Portable Fridge / Freezer $164.70 (Was $549) + Delivery @ Catch

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Mammoth 37L Flexi Zone + Portable Fridge / Freezer $164.70 (Was $549) + Delivery @ Catch
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Cashback
Acejos on 25/12/2021 - 13:27 catch.com.au (2926 clicks)
Last edited 27/12/2021 - 11:14

Morning,

It is back on 27 Dec again at $164.7….
Grab it quickly

Hi All,

Just saw a good deal on a portable fridge/freezer for camping or trip. It is selling at $500+ everywhere else. Not sure if the quality is any good but for the price not bad value.

Below is the spec directly from catch-

Love camping but hate not being able to keep food and drinks cold? With a tough metal exterior, easy to use digital control panel, high efficiency SECOP compressor and 3 stage battery protection, the Mammoth Flexi Zone + Portable Fridge / Freezer is guaranteed to be the coolest item you own this summer.

Features:

Mammoth camping accessories
Model: Flexi Zone + Portable Fridge / Freezer
Tough metal exterior
Digital control panel with electronic temperature control
High efficiency SECOP compressor with ECO and MAX modes
12/24V DC and 240V AC power inputs
3 stage battery protection
Internal LED light
Recessed metal handles
Sturdy lid latches
Removable internal baskets
Materials: Metal, PU foam insulation
Cooling range: +4C to -18C
Power input: 85W
Model no.: PRI37LDZM
Colour: Grey
Capacity: 37L
Dimensions (approx. cm): 69.1 x 37.4 x 44.7 (L x W x H)
Weight (approx.): 24kg
36-MONTH MANUFACTURER WARRANTY

This is part of Boxing Day Sales for 2021
Sports & Outdoors Boxing Day Portable Freezer Portable Refrigerator

Related Stores

Catch.com.au
Catch.com.au
Marketplace

closed Comments

  • [Deactivated] on 04/01/2022 - 13:42

    Purchased 29/12, almost 2pm on the 4/1 now, should I actually be worried it's still processing or is anyone else stuck like me? Hoping it's just the NY period but I'm starting to think something's wrong. (Note: Sold by Catch)

    • snvl on 04/01/2022 - 17:05

      as per above, I bought 25/12 and mine has not arrived yet.

      • [Deactivated] on 04/01/2022 - 18:25

        Is yours atleast shipped and not processing? I'm more-so worried about the processing bit but if yours is on the way, atleast that's better.. 😅

      • snvl on 07/01/2022 - 17:51

        Finally arrived today

  • deeoh on 05/01/2022 - 15:05
    +1

    Just got a refund notice from catch, talking about the impossibility of getting stock. Despite the website saying they have 9 left @$549.

    • King Tightarse on 05/01/2022 - 18:05

      Wow no way. I hope you didn't use Catch gift cards.
      It is bizarre that it still shows in stock - I guess they oversold their allocation at the cheaper price,

      • deeoh on 07/01/2022 - 11:45

        No thankfully didn't use gift cards.

      • [Deactivated] on 07/01/2022 - 14:30

        How is that possible though if it went for sale 3 times at this price? 25th+27th+29th. I bought on the latter but even some on the 27th-round are being refunded.. That seems a bit egregious holding onto money only to refund later.. Does that mean all people buying on the 29th will definitely miss out and be refunded? And if not, should those purchasing on the 27th be able to complain about not getting their order when someone maybe ordering later did..?

  • Etho79 on 07/01/2022 - 11:29

    Have many people received there's yet? I ordered 27/12 and haven't got it yet or heard any news.

    • popsiee on 07/01/2022 - 11:45
      -1

      Well its normal biz tactics nowadays if people don't contact them for refunds ( most likely case ) they will just keep the funds .

    • deeoh on 07/01/2022 - 11:48

      Two friends and I ordered on the 27th and got the refund notice (we didn't chase it up). Hopefully it's because they 'found' stock for you before ours.

      • deeoh on 11/01/2022 - 21:44

        Fyi when I complained about it being in stock again they gave an extra goodwill $50 store credit.

    • eug on 07/01/2022 - 12:56

      I received mine yesterday. I ordered on the 25th.

  • PlasticSpaceman on 07/01/2022 - 13:13
    +1

    Ordered 29th, got a message from Catch on the 5th "We just wanted to let you know there's been a slight delay in dispatching your order from our warehouse. We're still working on getting it to you." Not in any huge hurry for it so fingers still crossed.

  • [Deactivated] on 07/01/2022 - 13:39

    I'm still waiting for an order from the 29th too.

    Made contact 2 days ago, tried to be SUPER nice when asking if there's anything wrong, they replied yesterday:

    —We just wanted to let you know there's been a slight delay in dispatching your order from our warehouse. We're still working on getting it to you.

    You don't need to do anything. Keep an eye out for your dispatch email with your tracking information.

    Just keeping you in the loop, Adam. Thanks for shopping at Catch!—

    I paid with Zip though, so not sure if it's a headache to refund and are trying to complete the order but fingers crossed..

    • King Tightarse on 07/01/2022 - 14:39

      The tone of that email sound like yours is still coming, but as you say, it makes no sense as earlier order shave been refunded

      • [Deactivated] on 07/01/2022 - 17:08

        I really hope so.. I think the guy above also got the same response, I just copy/pasted more of it. I tried being super nice, wished happy new year but it seems it's just an automated response.. Also, no refund yet, still 'processing'. Maybe it'll come in a day or two as it looks like the 27th's people are getting their refunds today. I'm be hella cut since I already noted I missed the 25th buy, by a second on the payments page it went oos.. 😭

  • eecchhoo on 07/01/2022 - 14:33

    Yeah received the refund this morning. Disappointed to miss this deal

    • [Deactivated] on 07/01/2022 - 17:11

      How does it show on your account? Still processing or does it show refunded?

      • eecchhoo on 07/01/2022 - 17:44

        It showed Ordered for a few days
        Now it shows Cancelled

        • [Deactivated] on 07/01/2022 - 22:40

          Woah, interesting..

          Just my feeling but it seems those who still have the order as "processing" may have a better chance then? Even though technically ordered should be priority..

  • [Deactivated] on 07/01/2022 - 22:43

    THING TO NOTE:

    I've just noticed the current item now is sold and delivered by BBQ spit rotisseries when, even when I purchased it on the later sale date of the 29th was noted as being sold and delivered by Catch..

    Could there have been internal or logistics issues?

  • King Tightarse on 08/01/2022 - 15:07

    Well, the bastards cancelled my order of the 27th and credited $197 back as stupid Catch store credit with a 12 month validity.
    Ahhhhhh absolutely useless!!!!!!!!!!!!!!!

    • [Deactivated] on 08/01/2022 - 15:35

      RIP. Truly shocking. Any reason why? Also, was yours stuck on processing or had it gone through as ordered?

      Edit: I just noticed, did you buy two? You commented earlier on the results of a unit..

      • King Tightarse on 08/01/2022 - 15:46
        +1

        Yes, I ordered again
        Now I have useless Catch store credit - I have been on to them and they are 'escalating' it.
        1 dented, 1 not delivered. Not a good experience with Catch
        EDIT Yes, it was processing since 27th Dec and today when I checked it is "cancelled' in red

        • [Deactivated] on 08/01/2022 - 17:01

          OMG NOOO. The same as me.. Let them know I will be escalating it too if mine gets cancelled. I've paid Club Catch all year and only used it twice up until December. Also missed first round on payment page. Some dodgy stuff is going around.. Considering mine was purchased on 29th, I should have the answer by tomorrow or Monday. Also, 3 sales dates and cancellations to 2 of them, with them only refunding seemingly timed from the date of purchase..? There isn't a system to notify all cancellations when a product is flagged in a mass-BS event like this..? Or are they purposely holding onto credit? Also noted just before, maybe bring up with them why the seller was changed from 'Sold and Delivered by Catch' to now sold by an actual named business. Don't let them palm off the excuse to the newly changed seller.

    • [Deactivated] on 10/01/2022 - 09:56

      Any news mate? Mine is still yet to be refunded..

      • King Tightarse on 10/01/2022 - 11:28

        Yes, I requested that they pay me back with a gift card (exp 3 years) but they reckon it is not their policy and I have to have stupid store credit (12mths).
        Am considering going to ACCC because that is not what I paid with.
        I have not mentioned the dented one yet, because I still need to sent out the non-delivered one

        • [Deactivated] on 10/01/2022 - 14:43

          That's true. Good idea with not mentioning the dented. It'll be great when they find out they need to replace one with the in-stock at $999, ones.. 😅

          That's true aswell, that's really poor form. I hope you get atleast the gift card back when it's all done.

          I'm assuming mine will be cancelled/refunded but it's actually late already in that sense since most have already had theirs returned I believe. Just a waiting game now.. :-(

        • [Deactivated] on 12/01/2022 - 17:27

          Still processing.. 😅

          • King Tightarse on 12/01/2022 - 18:58

            @[Deactivated]: Maybe try calling? It is too long now

            • [Deactivated] on 13/01/2022 - 03:06

              @King Tightarse: Well I did already try and make contact last week, don't want to come across as too pushy in that they might actually try and furfill the order.. 😅 I'm in no rush so I would hope they would compensate me if they do end up realising they fcuked up. Worst case if nothing's changed Monday next week I guess I'll try and call. Never realised they had a number either so would he easier to escalate, thanks! How is your situation progressing (if it is)?

              • King Tightarse on 13/01/2022 - 07:48

                @[Deactivated]: No progress unfortunately

              • King Tightarse on 17/01/2022 - 10:51

                @[Deactivated]: Any results yet?

                • [Deactivated] on 18/01/2022 - 18:13

                  @King Tightarse: The finally refunded me 2 days ago.. Mentioning some electronic stock error..

                  I'm super turned off OZB and Catch especially after that this event.. :-(

                  • King Tightarse on 18/01/2022 - 18:35

                    @[Deactivated]: I am sorry to hear that. Wow they sure took their time!
                    BTW did they give you store credit or actually pay you back?

                    • [Deactivated] on 19/01/2022 - 13:54

                      @King Tightarse: I afterpay'd it so it was just refunded instantly.

                      Such a shame they didn't give me a choice to hold out for mOrE stock and just cancel/refunded after holding out for soo long. I'm fairly sure it took soo long I ended up paying the first payment..

                      Tried looking yesterday but there's nothing that comes close to this price at this capacity and also doesn't look like a black square block.. :-(

  • tap on 25/01/2022 - 10:03
    +1

    We've received an update from our supplier that unfortunately, they are unable to fulfil your order of Mammoth 37L Flexi Zone + Portable Fridge / Freezer due to an error calculating how much stock was available in their warehouse.

    I apologise that we haven't informed you sooner, our supplier has been frantically trying to locate extra to fulfil your order, but they haven't been able to get any more.

    On this occasion, the refund of the item has been processed (and any associated shipping costs) for the amount of $191.65 back to the payment method you used at the time of purchase. The payment will be reversed today, but please allow 2-5 business days for the refund to reflect on your account.

    You might be wondering why the same product is still available on our website. Upon checking, I can see that it is currently being sold and delivered by a Marketplace seller called BBQ Spit Rotisseries, where the product costs higher than the one that you paid for. We truly appreciate how disappointing it could be as you may still want the item however since the item is being sold by a different seller, we are unable to supply the product for you.

    We understand this is not ideal and as a gesture of goodwill, I have applied a $50 store credit onto your account. This credit is valid for 3 months and will automatically be deducted off your next purchase total.

    Please be ensured that here in Catch, we do our best to comply and fulfil your orders. We aim to provide affordable products for you which is why we deal with different suppliers and pre-order units at the most cheaper price. Unfortunately, at this time, we are unable to meet the demands that lead to the cancellation of some orders.

    • MrBlueSky on 25/01/2022 - 11:35

      Snap.

      Anyone had any luck contacting Catch? I'm not across my ACL, but they don't seem to be arguing that it was a pricing error, just a matter of stock. I would have thought they'd offer the option of waiting, especially given they've got stock through their market seller.

      I'll aim to contact them in a couple of days. I doubt there's a way to force them to honour the deal, but I figure it's worth a shot.

    • Lukian on 25/01/2022 - 16:23
      +1

      I received the same email. Seems not following up was the most bargain-worthy course of action! :)

    • [Deactivated] on 28/01/2022 - 14:43

      Wait, I never received the $50 credit. Or maybe just am unable to see it via the Catch app. Thanks for the response anyway, sorry for the delay, this actually has been the first time checking OZB and Catch since the debacle.. 😞

      Edit: Just tried to make a purchase and see nothing of a $50 discount or code. Awww man, wtf. 🤷‍♂️

      • King Tightarse on 28/01/2022 - 15:20
        +1

        Write to them! tell them you are OzB member and everyone got it

        • [Deactivated] on 28/01/2022 - 20:44
          +1

          Will do, thanks Kingy for the help throughout this thing. 😅

          • King Tightarse on 28/01/2022 - 21:05
            +1

            @[Deactivated]: You too amora-pt , we supported each other, my man! 👍

            • [Deactivated] on 03/02/2022 - 11:30

              @King Tightarse: I don't remember word for word what my first message to them was, but I'm fairly sure I mentioned OZB members getting $50 refunds and asking why I didn't receive anything. Then, this is what I received.

              Hi Adam,

              Your concern was raised to my attention to review.

              We've been made aware of this issue and I am terribly sorry that you had to experience this, I can certainly appreciate how frustrating this has been for you.

              Due to the high demand for this product, the previous batch had run out of stock and they miscalculated the total number of stocks that they have sitting in our warehouse versus the total number of orders accepted. As this product is highly sellable, the supply they recently acquired wasn't enough to meet the demands and that the offer was missed.

              Whilst we admit that the mistake occurred on our end, I can assure you that the error was rectified immediately and all affected customers were notified in line with our obligations under the Australian Consumer Law. I'm afraid on this occasion we are unable to fulfill your order. You can learn more of this based on our T&C https://www.catch.com.au/terms#section-8

              Given this experience, Catch has added a $20 store credit to your account which is valid for 3 months (02-May-2022). We would like to make it up with you and we do hope you can have a more enjoyable shopping experience with us in the future.

              Once again, on behalf of Catch, we are terribly sorry for all the inconvenience this has caused you.

              Should you require further help, please do not hesitate to contact us, Catch is always here to assist.

              Kind Regards,
              Michelle
              Customer Service

              Like, are you fcukin' serious? If Catch.com took human form, I would shoot it face clear off.

              I replied to then anyway with: This is totally unacceptable. Considering I'm a member of OZB and everyone commenting there was credited $50 for this ordeal of you holding our money for almost a month. Why did you feel the need to credit me less? Is it because my name isn't white-sounding? I sure hope not.

              I look forward to you correcting the amount credited. Otherwise I will definitely make some noise on OZB and ask why I've been one of the people most active in the comments section regarding the order updates yet still toyed around by your company.

              Poor sales etiquette, poor communication and now trying to short-change me on the apology. You should he ashamed of yourself..

              Maybe I also need to get on the ACCC wagon.

              • King Tightarse on 03/02/2022 - 11:35

                @[Deactivated]: Woah that's tight - I guess $20 is something but everyone else got $50!
                These people are all over the place

                • [Deactivated] on 03/02/2022 - 11:49

                  @King Tightarse: Hence why I added the part about my name sounding more exploitable.. 😅

                  So it looks like they've already tried to exploit me and will be forced to defend themselves, on the backfoot. 😆

                  What an absolute joke.

                  Looking back on previous messages, for anyone else trying to push them on this. I would emphasise double checking correspondence between Catch as I just noticed one of their messages early on they claimed, "We just wanted to let you know there's been a slight delay in dispatching your order from our warehouse." And that was received on the 7th of January.. Meaning my order was there ready to be sent out but with a delay? And that delay suddenly made my order disappear..? Who's lieing to who?

                  • King Tightarse on 03/02/2022 - 12:00
                    +1

                    @[Deactivated]: I think they just used a standard customer service type sentence about the delay, not a literal truth, at least that is how I would interpret it.
                    It is absolute baloney to offer you $20 after more than a month's wait, when everyone else got a standard $50 though. I think yours was one of the last ones cancelled.

                    • [Deactivated] on 11/02/2022 - 14:37

                      @King Tightarse: So I received this message today after back and forth for the last almost 2 weeks (they take 3+ days to reply)..

                      Hi Adam,

                      Thank you for your response.

                      I apologise for the confusion but we only offer $20 store credit compensation for the Mammoth 37L Flexi Zone + Portable Fridge / Freezer.

                      Most likely if the item is a much higher price we do offer higher compensation.

                      It is not about per customer it is about the price of the item.

                      Once again, on behalf of Catch, we are terribly sorry for all the inconvenience this has caused you.

                      Should you require further help, please do not hesitate to contact us, Catch is always here to assist.

                      Kind Regards,
                      Michelle
                      Customer Service

                      Silly clown, I screenshotted the message below with a reply confirming atleast 2 people received $50 excluding yourself Kingy. Told her to escalate the situation because she's confused about an outstanding $30 in credit which I mentioned in the very first and subsequent emails..

                    • [Deactivated] on 24/02/2022 - 13:48

                      @King Tightarse: So ah.

                      They finally got back to me on Tuesday afternoon, 8 business days since I had to send my final message to unconfuse her with screenshots from here at OZB to prove others got $50, she finally added another $30 and apologised for any inconvenience.. 🤣

                      Clowns.

                      • King Tightarse on 24/02/2022 - 14:15
                        +1

                        @[Deactivated]: That is excellent! You certainly have the power of persistence. Well done

                        • [Deactivated] on 24/02/2022 - 15:13
                          +1

                          @King Tightarse: Haha, thank you.

                          Hope you're enjoying your first unit! :-D

  • bewade on 25/01/2022 - 16:45
    +2

    FYI

    I got an email from catch this morning cancelling the order, I've contacted them and told them I still want the product, how does it take 4 weeks to determine that they now don't have enough stock? Either way I'm up for the fight.

    Hi Ben

    I hope you are well.

    First, we do appreciate your recent purchase with Catch.

    We've received an update from our supplier that unfortunately, they are unable to fulfil your order of Mammoth 37L Flexi Zone + Portable Fridge / Freezer due to an error calculating how much stock was available in their warehouse.

    I apologise that we haven't informed you sooner, our supplier has been frantically trying to locate extra to fulfil your order, but they haven't been able to get any more.

    On this occasion, the refund of the item has been processed (and any associated shipping costs) for the amount of $189.65 back to the payment method you used at the time of purchase. The payment will be reversed today, but please allow 2-5 business days for the refund to reflect on your account.

    You might be wondering why the same product is still available on our website. Upon checking, I can see that it is currently being sold and delivered by a Marketplace seller called BBQ Spit Rotisseries, where the product costs higher than the one that you paid for. We truly appreciate how disappointing it could be as you may still want the item however since the item is being sold by a different seller, we are unable to supply the product for you.

    We understand this is not ideal and as a gesture of goodwill, I have applied a $50 store credit onto your account. This credit is valid for 3 months and will automatically be deducted off your next purchase total.

    Please be ensured that here in Catch, we do our best to comply and fulfil your orders. We aim to provide affordable products for you which is why we deal with different suppliers and pre-order units at the most cheaper price. Unfortunately, at this time, we are unable to meet the demands that lead to the cancellation of some orders.

    Once again, we humbly apologise for any inconvenience this may have caused. Thank you for your patience and understanding.

    Should you need anything further, please do let us know.

    Kind regards,
    Christopher - Catch Customer Service

    • PlasticSpaceman on 26/01/2022 - 17:13
      +1

      I basically got the exact same message and now have $50 credit (I used a credit card, and that hasn't been refunded yet). I would have preferred the fridge, but I think it's a nice touch that they gave the credit.

    • [Deactivated] on 11/02/2022 - 14:39

      How'd you go mate?

      They're even trying to shaft me on the store credit $20 (back and forth for 2 weeks trying to unconfuse Customer Service Michelle).

      I'm keen to push this further..

  • meowsers on 27/01/2022 - 14:27

    Finally got mine delivered today, I thought for sure they would cancel it but it was just shipped and arrived via Allied Express.

    Good quality unit, Primus Brand with a Secop BD35F compressor.

    So for those of you still waiting follow up with customer service.

    • King Tightarse on 27/01/2022 - 15:32

      Woah well done - guess they did manage to find at least one extra

      • meowsers on 27/01/2022 - 15:35

        Well to be fair mine supposedly "shipped" last month but it wasn't showing as scanned at allied express.

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