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2 Essential Services for Free with a 4-Year Volkswagen 4Plus Care Plan for 4-15 Year Old Volkswagen Vehicles Only @ Volkswagen

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You are eligible to purchase a 4Plus Care Plan if your Volkswagen is between 4 and 15 years (from the new vehicle warranty start date).
If your vehicle has a current Care Plan, you can purchase a 4Plus Care Plan today, which will commence at the expiry date of your current Care Plan.

My most recent service equivalent to Essential Service Plus cost $580 (Volkswagen Up!).

Last offered in May 2021: https://www.ozbargain.com.au/node/624185

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  • +3

    Does the care plan cover DSG gearbox issue?

    • +3

      It is a service plan, not a warranty plan, so it covers what you would normally pay for when you get standard servicing done.

      These have been around for a while. I bought a two year plan last year for my Passat Highline wagon 140TDi for $590, and it effectively replaced a $540 service last year and a $412 service this year (next week), so $950 worth of servicing for $540, which I thought was a good deal.

      The 4 year plan (I think around $940 for my Passat diesel) is an even better deal but you obviously want to be keeping the car for the 4 years ideally. AFAIK the service plans are transferable if you sell the car, but I am not sure that you would get your money back by simply adding the cost of servicing to the price of the car ?

      • Does it ever sell out?
        I have FOMO atm. But don't want to spend $840 just yet, maybe end of the month.

    • yeah we have a 2010 VM with the issue… can't sell it so will just drive it till it dies

  • +2

    free service meaning upsell afterwards

  • +1

    Your local mechanic still cheaper especially on a VW

    • +4

      This deal works out at around $200 for a (basic) service for a Tiguan. No local mechanic near me comes close to that.

      As long as you buy your tyres, brakes, wipers etc from somewhere else, this is a very good deal.

      • -1

        Basic service, as in oil, oil filter, look at consumables. That’s it right? Costs like $70-$80 if you do it yourself. Plus maybe $30 for air filter.

        • +3

          But I value my time and I’m not allowed to stamp the log book

          • +1

            @mongos: You can stamp anything you like. Takes about 30 mins. I used to spend more time dropping the car off and picking it up than actually doing a minor service. Save a few hundred bucks a year with minimal effort.

            • -1

              @onlinepred: Not really comparable is it…you're talking about a trained technician who is legally licensed to commercially repair a vehicle. You on the other hand can spin a filter and drop the oil and refill it.

              Your car warranty will also be void if its serviced by an unqualified mechanic. If you can show that you've serviced it through a qualified mechanic throughout its entire life and something catastrophic happens, OEMs sometimes do also fix with no out of pocket (as per my experience with Toyota gearbox)

              However, if it is out of warranty and you want to save a few bucks, go nuts!

              • -1

                @Makaroni: Oh for sure, if you already wasted life on a new car, for sure you don’t care about saving money, hence why you wouldn’t consider changing the oil yourself and would rather pay someone who is fresh out of year 10 $200 an hour to do it. Makes sense.

        • +2

          I'm with you on the benefits of DIY servicing vs the ripoff prices garages charge if you have the facilities to do it. It's unfortunate you have to have the stamp to maintain warranty (but you're a mug if you buy new cars anyway).

          It's just a choice on how to buy and run cars - new and warranted vs used and DIY.

      • Tiguan is great car got one first when it came out 2009. Sadly it was TDi dirty dieselgate and fell apart in true VW fashion. It was sad to see it go…..
        I hope yours is doing better.

        • Tiguan is a great car full of lies and falls apart. What part of that makes it a great car? Helping people die quicker through the poor quality air/exhaust your car trails behind it? Governed by the most morally bankrupt car maker in the world?

          • @Brian McGee: My 2015 Tiguan @ 75,000km is falling apart. I spend upwards of $2,000 every year on standard service and the additional repairs.

            • -3

              @Caring: And the sad thing is most people that buy them think they are either prestige or quality being a German company. If they had a Hyundai badge on them the company would go broke being a “crappy Korean” car.
              VW=Virtually Worthless.
              Even more so if it’s an Audi.
              Hope your next car is jap crap or crappy Korean, you might even get 10years of trouble free motoring out of it.

              • @Brian McGee: enlighten the ozbargainers here what of car you drive after bagging out jap and korean cars…..

                • @zombie hunter: Kia Cerato.

                  What do you drive?

                  And just FYI, I wasn't bagging jap or korean, I was saying they are generally reliable and give years of trouble free motoring in Australian conditions when compared to anything from a euro car maker. I worked as a mechanic and service advisor for about 15 years and saw fewer problems in the Asian makes made in asian factories compared to anything else.
                  Brands I have worked with in dealerships (so I know how the head offices reply to customer concerns and fixes) include Daihatsu, VW, Audi, Alfa, Mitsubishi, Mazda, Jeep, Chrysler, Holden, Ford (during Mazda and Euro based car times), Honda, Suzuki, Renault, Nissan, Hyundai and Kia.

                  • @Brian McGee: Ha ha you drive a so called crappy Korean car. You bag it yet you have sense to own one.

                    Daily drive is girls car ravy4, towing is 100 series landyacht and farm work of course 75 series land cruiser all pretty boring but reliable

                    • +1

                      @zombie hunter: You've obviously had a sarcasm bypass.

                      I am putting on the hat of those badge snobs that think Euro = Quality and Asian = Cheap'n'nasty.

                      I have never owned a Eurotrash vehicle and only made the mistake of buying Australian twice (thrice if you count the CKD KE Laser).

                      • @Brian McGee: i think you need get out more and own a eurotrash car…..

                        • @zombie hunter: I’d get out but wouldn’t get back, at least not without a rental.
                          Have you found a sarcasm donor so you can understand it?

  • Yeah not sure what vw are playing at recently. There capped price servicing is a joke. Even their car prices recently is crazy theyre really attempting to push the brand up into that premium space

    • At least the clientele would like to think it is premium.

    • Capped Price*
      So much is not included.

      Been looking at the entry level Golf… pretty sure its $40k+.

      • Same is happening with all brands. Full RRP no discount is $37k give or take depending where you live. Base Corolla is $29k now again depending where you live. "Back in the day" a Corolla was $20k and a golf was $26k so not much different.

        If you want a "basic" small hatch, cheapest is a Kia Cerato at $27,500

  • +2

    This is a good deal for the oil change and inspection coming in at $200.

    Includes oil, air and pollen filters. DSG service is separate to this.

    I would do any repairs elsewhere.

  • -8

    Volkswagon purposefully poisoned the entire world in the emissions test cheating scandal, including you and your children, for profit.

    And your response is pay them more money?

    • +2

      There are many cars that produce more emissions than the few vw models that didnt comply.

    • Yep

    • +2

      I expect you only fly Airbus?

    • +1

      Please share details of an energy producing machine that does not cause pollution in one way or other? Even creating the machines involves using/burning energy! Incoming -ve flood!

    • VW were not alone in doing this but seem to wear all the blame. https://en.wikipedia.org/wiki/Diesel_emissions_scandal

      Effectively half the auto industry.

  • +2

    One thing to note is that if your car is in an accident and written off you lose the unused services.

  • -2

    I used to think that for my 2018 tiguan highline was luxury car, but not any more after transmission warning light popped up due to loosen manifold intake screw costed me $80 and cancelled holiday trip . Selling it now and buying basic appliances instead eg. Rav4

    • +3

      WV is never been a luxury car, why would you think that?

      • People's Car is literally in the name.

    • Can’t you just tell the warning to shut up?

    • +2

      That was your first mistake, the second mistake was thinking luxury cars are more reliable than normal cars. The fatal mistake was thinking European luxury cars in particular would be reliable than normal cars. .

      They are not unless it’s a Toyota Lexus.

    • Good luck getting a Rav4 - 10-12 months wait for a Hybrid Cruiser. That scratched it off my list pretty quickly - I chose a Subaru Outback Touring instead - cheaper, better specs (Nappa Leather instead of "man-made" leather) and they offered me a great trade-in on my 7 yo Passat and a $3100 discount on the new car (all others, including Toyota were talking RRP only) and the wait is 6-8 weeks.

      • -1

        Being in high demand new means good resale come 3-5 years. All cars currently "in stock" are cars you don't want to own from a depreciation perspective

  • A bit of clarification needed. My golf 5th service (95km) is due next month and is still within the VW cap service scheme. If I buy this plan can I use it rather than charged with the cap service that’s yet expired?

    • I bought this in the last deal and there is an expiry date attached to it, mine suggested the plan (4 services) need to be used within 4 1/2 year

      • Can I start to use Essential Service Plus in the 1st year?

    • +1

      Does this appear relevant? "If your vehicle has a current Care Plan, you can purchase a 4Plus Care Plan today, which will commence at the expiry date of your current Care Plan."

  • +5

    Thanks OP.

    I am the original poster of last years deal and I can say this worked wonderfully.

    I had my 75000KM service due which according to the Capped Price guide online was meant to cost $540. Booked the service, they automatically could see the Care Plan was attached to my REGO number (Volkswagen must link it to their database as I didn't mention I had the plan) and it was all paid for.

    Didn't have to pay a cent and I have 3 more scheduled services covered. As discussed, It's a no brainer if you are keeping your car 2+ years or more as you should break even or be ahead with 2 services. Years 3-4 are the bonus years :)

    Essentials Service
    means the Essentials Service which includes genuine Volkswagen oil and filter replacement, Volkswagen’s safety and diagnostic check, reset service interval display and logbook stamp.

    Essentials Service Plus
    means the Essentials Plus Service includes genuine Volkswagen oil and filter replacement, Volkswagen’s safety and diagnostic check, reset service interval display, logbook stamp, pollen filter replacement and brake fluid replacement.

    I do need to follow-up and check what the go is for my 105000KM service as every other site like Mycar.com.au and autoguru have this service flagged as MAJOR and costing upwards of $800+ as a timing belt change is needed.

    • Thanks. This helps heaps.

    • hmmm. i wonder if you can you buy one more 4plus 4 yr to use at expiry of your existing 4plus plan? that'd be cracker of a deal innit? wait it out till the EVs get more mainstream and affordable!

    • Timing belt replacement every 100,000km, hate it but it needs to be done. My Golf wagon is at 195,000km so due soon.

      • How much is that btw?

        • Last time, before COVID, it was $1k in Sydney.

          • @BellaWii: Oooft! I'm at 88,000 so it'll come up soon!

    • Just have to be careful and fully understand what is included. I have purchased the 4 year care plan. My next service is 120,000km one (for a polo) and that will cost $350 under the care plan, plus I will have to fork out $1,200 for the belt replacement. The next service is $150 @135,000km, then $37 and another $37. Overall I think it is still worth it for me.

  • is DSG not that reliable (for both wet or dry clutch

    • +1

      I've had my 2016 VW Polo with Dyy clutch DSG since new.
      Within the first 2 yearsI had to get the DSG clutch pack replaced under warranty but I found out why.

      As I work in the CBD, I would drive during peak hour traffic and as I've been used to driving standard Auto gearboxes I would creep and inch forward like I normally do.
      The mechanic then told me that if your're creeping and not using the accelartor it was wearing the clutch pads out prematurely as it would on a manual car.

      So now that I've changed my driving habbit (I no longer creep, just leave a decent gap in traffic then slowly accelerate) I have had no issues and DSG is my preference.

      They really should tell you this when you buy the car as most people just assume Automatic

      • Mate, what's this about the DSG gearbox?
        I have a Golf 2015 Diesel Tdi 2.0.

        Should I be driving it in a particular way? Google doesn't show me anything in particular.

          • @ZackyD: Ah, thanks for this. So JonnyG's post on page 2 pretty much summarizes everything. I don't have paddle shifts or launch control. I've only had it a month.

            I've seen it stick at D2 even at very slow speeds, 4-10kmph. In some cases, I manually switch to Manual and move it to 1, especially on a slope. It has an auto hold, which kicks in when I come to full stop and press the brake pedal in sufficiently hard enough till the auto hold kicks in. When it does, my rpms drop ever so slightly from just over 1k to just under 1k rpm.

            I don’t put the transmission in neutral when I come to a stop.
            I keep my foot ON the brake when on an incline.
            I allow enough gap to get up to speed at lights or slow traffic.
            I switch to Manual at very low speeds.

            Thanks for this!

    • Wet clutch cars are generally considered far more reliable. Part of it relates to ZackyD's point below but also the wet clutches are rated for far more power/torque and thus are a bit more heavy duty. I've owned 5 DSG VW's and the only ones i noticed any slipping was the dry clutch cars. All my wet clutch cars have been great (Mk5 GTI, Mk7 GTI, 17 Skoda Octavia vRS)

  • What is covered under the Essentials Service?
    Just had my 60k major service which was a bit nasty. Also had the dead water pump at the beginning of the year.
    Maintaining a 2015 Golf sure isn't cheap.

    • Water pump failure is fairly common from the 3 year mark for 2015 models.

      Next will be oil leaks caused by top PCV Valve failure (the one that sits on top of the engine). If the RMS goes you will be looking at a huge repair bill. Then thermostat failure (assuming it was not replaced along with the water pump).

      Then timing belt/chain failure from 75,000km. High risk of a cracked piston, the whole engine could be a write off.

      From 100,000km major issues caused by carbon build-up if the car has not had walnut blasting and carbon intake cleaning (especially running on RON95).

      • Are these known issues for 2015 model? I have 2016 mk7 but have had no issue at all (70km)

        • Yes, all known issues. Easily verified by a quick Google.

          • @Caring: The only fault I can confirm on my near 95000km VW is the water pump that went and leaked coolant at about 50000km

            It's because they use plastic which breakdown. If you can source a steel water pump that would be better

            • +1

              @ZackyD: Luck of the dice. Some people will experience no issues at all.

              • @Caring: Totally agreed, Still not as bulletproof as a Toyota or Hyundai but I took that into account when I made it my first Euro car.
                I'll probably drive this till it becomes too uneconomical to maintain then move onto an EV

        • Only issue so far with my 2015 Golf wagon TSi was a faulty mechatronic unit which happened around the 120,000km mark. Luckily it was replaced under warranty.
          For my 210,000 service I will replace the timing belt and the DSG fluid. Hoping the car will last to 300,00kms and then an EV.

      • Oh LAWD!
        I have Volkswagen Golf 2015 MKVII 2.0 TDI FWD Diesel 2.0L 4cyl 110kW for a month now.
        It just had a log book service before I bought it in Aug 2021 (90,000kms)

        Can I be doing anything pre-emptively to prevent these things that you mentioned from happening?

        1. oil leaks caused by top PCV Valve failure
        2. RMS failure
        3. thermostat failure
        4. timing belt/chain failure from 75,000km
        5. carbon build-up

        I have no idea what walnut blasting, carbon intake cleaning and points 2 & 3 mean.

  • +2

    I purchased a 5 year care plan when I bought the car. And for each service the complimentary VW roadside assistance was extended for a year.
    So this will add 4 services + 4 years roadside assistance… for $800+ with my Golf.
    No brainer indeed!!

  • Thanks OP, missed this last round but i pulled the trigger this time, $200 per service even cheaper than the service for my corolla. This is a no brainer

  • Cheers OP, just pulled the trigger.

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