This attractive deal also includes a $0 phone line with all local, national and mobile calls included. Normally, this would cost $10 as an add-on but here it is included for free.
The massive data signup bonus (18TB) would obviously go a long way even if one used significantly more than the included data on a regular basis.
Future Broadband is a little different from other ISPs in the residential market in that it makes the business-grade IP-Line product available to residential customers at accessible prices. This gives customers looking for a very stable connection with consistent speeds the choice to opt for a quality product. The static routed IP address included on all connections ensures there is no delay in reconnecting after an NBN outage or hiccup. No sessions, no delays, whenever NBN is up, you are online the same instant.
Customers often don't realise how difficult dealing with NBN can be for the ISP. The ISP finds itself wedged between a disgruntled customer and an inefficient, uncommunicative NBN. It's often a no-win situation. I can understand you wanting to blame the ISP but there is sometimes much more to the story, perhaps not visible to the customer.