We're back with a FY25 ongoing deal for our low speed NBN plan which has been very popular with the OzBargain community. These are particularly appealing to users with low internet demands, yet are still very capable of running all your typical streaming services without buffering if you're only watching on a single device. This financial year we're also launching our bolt-on home-phone service which has been in pilot for a while.
While a few of our competitors are offering 25mbps services around the ~$50 p/m mark, most of them are for a limited period (e.g. 3-6 months), which sets us apart. No need for the calendar reminder to move away from your current provider only to lose all your savings when you accidentally roll past the promotional period 🥲.
| Plan | Price |
|---|---|
| NBN/Opticomm 25/10 | $53.90 ongoing |
| PAYG Home Phone | $1.95 ongoing* |
Our 25mbit plans are $53.90 p/m ongoing until our next wholesale price changes which is typically at the start of each financial year.
Our PAYG Home Phone service bolts onto any of our NBN plans for an additional $1.95 per month and is designed to be used with an ATA or modem/router with an inbuilt ATA (which is not locked to a current carrier!). There is a $19.95 setup fee which includes a CAT-A port from another provider or establishment of a new number as there is still a lot of manual support work required with getting these services online. Outbound call rates are available on our website here.
We also offer a static IP address on our services on request at no extra charge - you'll just need to confirm with us how you plan to use it as we had an influx of customers requesting a static address without knowing what it is.
Services are pre-paid month-to-month. Complete our sign up form, we'll process your order and send you a pro-rated invoice and activate your service same day Monday to Friday. We're a small family owned business down in Geelong aiming to provide kickass, on-shore customer service.
We can also offer a Netcomm NF18MESH preconfigured modem shipped to your door for $99 with our plans. Just let us know you need a modem in your order form.
Sign me up!
Frequently Asked Questions
Can I use a modem/router that was provided by XYZ provider?
Typically, yes. Most models provided by Optus, Telstra, Belong, Vodafone, Aussie Broadband etc can be used with our services without issue, unless you require a home phone service - as in many cases SIP settings are locked down and cannot be tweaked. You may need to tweak some settings.
Will I need to change settings on my modem/router to get online?
We use IPoE/DHCP for our NBN services which is often referred to as "auto configuration". Opticomm unfortunately is via PPPoE and requires manual configuration. If you're an NBN customer, as long as you're coming over from another provider using IPoE/DHCP, you won't need to touch a thing. Common carriers who don't need reconfiguration include: Telstra, Aussie Broadband, Belong, Optus, Superloop, and some Vodafone services.
How quickly can you get me online?
Typically, same day Monday to Friday 9am to 5pm AEST unless there's an issue with connecting your address. Once you apply with us, we sanity check your order and approve it. You are then issued a pro-rated invoice by our system. Once this invoice is paid, our provisioning systems will kick off your NBN order within the hour. We're a pre-paid service - so it's important you pay your invoice as soon as it comes in if you're expecting to get connected quickly. Opticomm services may not always be same day as these take longer to provision and are less automated due to the lower volume of services we deal with on their network.
Can I schedule a connection in the future?
Yes, our order forms contain a box where you can request your preferred activation date.
How do I go about moving over with a Home Phone?
First, confirm you have an unlocked modem and are capable of adjusting the SIP settings on your device. If so, sign up for our NBN/Opticomm plan and specify that you have a home phone service. It's important to note we need to take over the home phone service before we activate your internet as this is the safest way to guarantee you do not lose your number. Porting can sometimes take up to 2 weeks to complete, so we suggest giving plenty of notice to us. Once your port date is locked in and the number is in our control, we will move your NBN service over to us.
25/10 over $10 @ ~50 a month. Man, we truly stuffed the NBN hey.