Update: FB Marketplace Buyer Wants a Refund after I Sold Him a Computer That Is Older than He Thought -

G'day everyone….you may remember a post made by user 15fps740m who said I wanted a refund after finding out a PC was older than I thought.

https://www.ozbargain.com.au/node/687454

If you have forgotten how it went, here is the link above to his post and subsequent comments and replies. After not getting the response he wanted, he deleted his replies and disabled his account. There are a few people who agreed with him, and I have no problem with that at all. I believe 99.99% of you here wouldn't act as he did in this situation and would have answered the questions put to him truthfully and honestly. He admitted that he didn't want to lose the sale, and by deception was able to close the deal. Buyer beware is the saying. Yep, I agree to that too. I hate that I have to beware….why can't we all just do the right thing?

This is where I asked if the components were current BEFORE going to the sellers house.

15fps740m:
What did you have in mind? I am negotiable

Munsta1975:
Gee, I don't know mate. I am after a PC that my daughter and I can use for video editing…(maybe some games too…don't tell the missus).

Munsta1975:
Are the components still current?

15fps740m:
Yes the components will keep up with video editing and gaming no problem. Very relevant and current components. I have someone else interested at $1000 but they are waiting to get paid so if you wanted to get it before them you are welcome to

I went over, picked up the PC and went home.

I wanted to give the PC some extra grunt by getting some faster RAM. I found some and bought it from K1w1-Chris. I had mentioned that the PC was about 12 months old as told by seller and K1w1-Chris assured me that if this was the case, the DDR4 3600mhz RAM would be fine. I got home and tried to fit it and ended up asking K1w1-Chris if I was doing something wrong. I sent images of the inside of the case and was told that the main components were over 10 years old and not current as seen by 15fps740m's reply to my messenger question above and below.

I made contact with 15fps740m and the conversation is below:

Wed 2:41 PM
Munsta1975:
Hey mate.
You said the pc is about 12 months old yeah.

Wed 3:08 PM
15fps740m
Yes it was put together about 12 months ago

Munsta1975:
Right…are you home later?
I went to put some new ram in and was told that the board will only take dr3
the CPU was released in 2011
not very current in my book mate.
as someone who doesn't know much about all of this now I usually trust most people when I ask them questions.

15fps740m:
It was the fastest CPU in the world at release and easily keeps up with CPU’s from 2016/17, and the ram runs in triple channel so is comparable to DDR4 speed. I’m sure it will suit your needs.

Munsta1975:
Its 2022 mate
not 2011
I'll be bringing it back. Have my money.

15fps740m:
Sorry, I won’t be able to offer you a refund on the PC. I think you paid fair market value for what the parts are worth, the graphics card is selling for over $400 at the moment.

Munsta1975:
We'll see about that.

The conversation ended there. I was pretty pissed off and ready to head over with the PC, but thanks to my level headed wife, I stayed home and was prepared to just let it go and upgrade the PC down the track. Then last Friday the 11th March, I got a PM from K1w1-Chris about the post and that he had left a comment and shared the post with me. After reading the sellers comments and that he had told me those things because he didn't want to lose the sale, I decided the opposite of what Elsa sang…I wasn't going to Let It Go. The seller had sent me an image of a receipt that had his mobile number on it, I rang it and left a message that I had seen his post and how it wasn't turning out the way he wanted. To put the story to bed, I went back Saturday morning, got my $900 back after he checked to make sure I didn't rip him off. (I think he forgot who the deceitful one was.) and I now have an amazing machine that I spent a bit extra on and I am very, very happy with….this one has the flashy RGB's on it too. They are so pretty.

I just want to thank those that supported the other side of the story before hearing it and not just what this person had written.

Have a bloody top day.

Regards,

Munsta1975

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    • Nah, I didn't rock up uninvited at all. I got a message from seller saying to go over. Cheers though.

      • +1

        So you didn't kick down the door, throw the tower at OOP and threaten him with a baseball bat studded with nails?..

    • +5

      The buyer question was broad but separately emphasised "current". The seller answer was "Yes", "current" and "relevant". I do not read this and think anything 1 decade old would be reasonable let alone 2+ decades.

      The seller sounds to me like they are specifically baiting people who aren't savvy with technology and telling them it has "Very relevant and current components" which seems to be an outright lie according to a third party in the know and used misleading wording, weaseling around the discussion of it being 12 months old. On top of this (whether or not this is true) mentioned a potential Buyer 'B' who would pay a higher price, effectively putting time pressure on the buyer to rush their research and make it appear as though they are getting a better price as well.

      Video editing is broad but the seller confidently responding with "will keep up with video editing and gaming no problem" without even knowing or caring how heavy the actual usage will be is also just as bad. The excuse that the buyer would be assumed to have researched the specs and understood that only some of the components were current and it would run solitaire and minesweeper 'no problem' is too poor for this kind of response. If the seller really wanted to avoid the refund situation they should have been clearer (well perhaps in this case, less clear.. and replied with something like "nothing extreme" or "depends on your usage") or simply referred the buyer to check the listed specs. It feels like the seller was just being misleading to push a sale and would later try bully the buyer out of the possibility of refunding.

      A victim would then buy, trusting that they would be getting something that is at the very least upgradable with current tech only to find it's more than 10 years behind and not compatible.

      The nice thing about this story even though OP decided to have faith in the sellers words, was that at least the seller agreed to refund and might be more careful in the future, OP has received a lesson and the potential Buyer 'B' or 'C' might see this thread and ask a few more questions before deciding to buy. We live in an age where people are able to competently use technology without having any understanding of how/why it works and in a culture where such people rely on the sellers/makers to tell us these details before we make the decision to buy. In any professional sale OP's questions and level of knowledge are quite reasonable and something like this going down would just be horrid.

      tl;dr Yes, OP should have been firmer with their questioning and spent a little more time doing research (or found someone to consult earlier) to make sure they weren't being lied to given the sketchy conditions of the sale in order to get a bargain.. but it would be a terrible society to live in where we fault the buyer for being deceived and sympathize with the seller who had to process a refund simply because they lied about the product and mislead the buyer..

    • +2

      You've made an assumption that a computer being 12 months old is enough for video editing

      Do people in this thread have reading comprehension issues? OP specifically asked whether the components were current and suitable for video editing. The seller specifically misled OP about those issue by claiming it was suitable and the components were "very" current.

      Let's look at the tort of deceit:

      • a false representation of fact - tick (components were not "very current", implied representation that the machine was built for the first time 12 months ago also inaccurate)
      • made with the knowledge it was false - tick
      • with the intention that it would be relied upon - tick (the seller in the other thread specifically admitted this and said he didn't want to tell OP the correct position because he wanted to sell the computer)
      • which was in fact relied upon causing loss - tick (OP would not have bought an overpriced 10 year old machine had the statements not been made)

      It does not matter that the representee could have, through his own investigations, discovered the true position: Redgrave v Hurd (1881) 20 Ch D 1. It's enough that the misrepresentation was a factor in OP's decision to buy the computer.

      This is not the United States. It's not pure "caveat emptor". If a person deliberately misleads someone else and causes them to act to their detriment, they generally have a legal remedy in Australia.

  • +17

    I agreed with you in that other thread. An 11 year old PC is ancient, that is a PC from the PS3/Xbox 360 era. A far cry from "12 months ago". I can't believe most people in the other thread agreed with the OP. You had every right to be pissed off, especially when for a bit more than $1000 you could have got your daughter an M1 Mac which would perform splendidly for video editing. A 11 year old PC is on its death legs, it's what we call in the computer world "a total lemon". Sellers that prey on people who don't already have a good understanding of computers are scum, you even told him it was for your daughter to learn a marketable skill for herself.

    • +1

      Oh well….I don't disagree I should have looked into it more but trusted the seller. If he had told me the components were 11 years old when I asked if the components were current, I wouldn't have bought the machine. As we saw from his comments, he didn't want the sale to fall through.

    • +9

      I can't believe most people in the other thread agreed with the OP.

      As one of the commenters that agreed with OP in the other at first, I thought the OP listed everything clearly in the description and built it with extremely budget used parts 12 months ago, but seeing what happened and especially the buyers side the OP didn't tell the whole story and very clearly they full on preyed on the buyers trust

    • +2

      An 8 year old PC could have a $800 dollar graphics, new PSU, new SSD, nicer CPU cooler. It may well be only the CPU/motherboard is 8 years old, yet that kind of build would still play today games at 1080p/1440p well enough. It's the total component values.

      People are still using Haswell [4770K] processors with GTX 1080 Ti's today.

      By the way, the PC the seller sold the buyer is not 10-11 years old. From memory it was a 4770K?? and these were released around 2014, making it about 8 years if we want to get closer to its real age.

      From what i gather both parties in this sale could be considered at fault.

      • Your memory isn't correct!

      • +4

        memory it was a 4770K

        X58… It was a dog

        • Fair enough, for some reason 4770K came to mind, but nevertheless, most of my points still stand.

          Seller should not have been deceitful and buyer should have done some googling.

      • +3

        I'm still rocking 4770K @4.3ghz with 32gb (4x8gb) DDR3 sticks & GTX980.
        It still can do motion design & video editing well.

        • +2

          Indeed, these old PC's weren't slouches and they weren't cheap back in the day either. I have a 2060 GTX and an i5-4430 which is worse than an i7-6 core and I am playing all of my games in 1440p at 60fps minimum on a 27inch monitor. Have an SSD in it and windows boots in about 15sec or so.

          I don't agree with flogging off the subject system at $900, when a faster one can be built for that price by the op himself, but it's literally buyer beware. You put the price at a certain amount and expect people to haggle you down so they feel like they got a deal.

      • +1

        Still rocking an i7 2600k, 32GB DDR3, GTX 1070 Ti

        It just won't die…

  • +6

    I don’t know. Or is this just a sock puppet account for 15fps making a post to make himself seem like the good guy here?

    • +1

      Nah, it isn't 15fps.

    • +2

      Or is this just a sock puppet account for 15fps making a post to make himself seem like the good guy here?

      Not doing a very good job of it if it is.

    • +21

      It's actually Techfast advertising to stop people going second hand.

    • +1

      How is this making him look like a "good guy" on any level? It shows even more clearly how misleading the statements made to OP were. "Very relevant and current components"… FFS.

  • +39

    How about next time you actually check the specs of what you're purchasing before handing over cash?

    • +3

      I reckon….how about when asked a question….answer it honestly.

      • +7

        It was deceitful and wrong how he dealt with you. Regardless you should take it as a lesson, lots more like him out there looking to take advantage of those that don't do their homework on what they are buying.

      • +4

        You walk into Hardly Normal to buy a TV, they will tell you monsters cables are the bees knees. You're the purchaser, the one handing over cash, so responsibility does somewhat fall on yourself you know.

        • Where have I disputed that?

          • @Munsta1975: Your buying of things without checking the specs of things alludes to some sort of lack of this. ie. buying ram without checking compatibility.

            Would hate to see you give Gerry $299 for gold plated component cables for a HDMI TV.

            • -1

              @Typical16-bitEnjoyer: But they are shiny. Hehehehe…Here's the thing Zeggie. Believe me, I know what everyone is saying about due dilligence. There are certain buyers out there. I am an emotive buyer. I buy based on emotion, more so than logic. If I get along with the salesperson, I am more likely to buy their product. I agree I should have done more research. I have not disputed that with anyone in this thread.

              Cheers.

        • +2

          If they made false claims about Monster cables they would also be legally and morally in the wrong, even if OP made no attempt to verify those claims. People here have an insanely bad grasp of consumer law, it seems.

      • +1

        Yes, in an ideal world. I don't think I need to tell you that the world we live is far from that.

        The onus on making sure your interests are served and protected is largely on you mate. Esp when dealing with folks on Scumtree or FB Marketplace - as you found out.

    • +28

      And don't buy a high powered gaming PC from someone with 15fps in their username.

      • +1

        My PC (5800X, RTX3070) runs the PS4 emulator at less than 15fps though…

  • +3

    If you really are the person that 15fps spoke to, then I'm sorry this happened to you.

    If you'd like to get a proper PC built in the past few weeks instead of months, keep an eye on techfast deals
    And if you ever need a PCs specs appraised, there are plenty of websites out there full of members who will guide you.

    • +4

      Hey SnowDragon, yeah, I am the mug he was talking about. Once I found out it was an old system, I had resigned myself to just leaving it. I contacted a guy who offered a trade on a higher spec machine. He told me that he wouldn't be interested in my machine as it was just too old. He did say he'd help me get some more up to date parts by replacing the motherboard and CPU. This was before I was notified of the post by K1w1-Chris. Once I had my money back I contacted the guy went over to his house, had a beer and together, we built the system I have which I am very happy with.

  • +21

    No one is disagreeing that Munsta1975 may not have done enough of his own research but the matter of the fact is the OP sold an item and inferred it was 12months old not 12 years old, if Munsta1975 complained about the 12month old PC not being upto scratch for video editing or whatever he needed the PC for then fair enough but it's the fact the PC components were not current when the OP said they were… and he sold the PC by deception as shown in the last forum post saying he said those things as he didn't want to lose the sale…

    • Yep, I own that one, mate. I guess though, we will see the 0.01% here.

    • +13

      The age is irrelevant. There are current PCs you can buy new today right now that will struggle to edit a single video. OP had sole responsibility to gauge if the components detailed by the seller were sufficient.

        • +4

          Not cool dude.

      • +10

        God I hope everything you buy you research the shit out of and never have to trust someone on their word before buying something, he's not complaining that the pc couldn't edit a single video or if they were sufficient, he's complaining that the item isn't as advertised when directly asked, the OP openly admitted that he lied and deceived to make the sale… maybe people should just be honest and open instead of being dodgy and dieceitful to make a sale…

      • +2

        The age is irrelevant until someone specifically asks how old is the product you are selling. Seller lied.

        If you have no problem straight up lying, you should be ashamed

    • +6

      it's a bit dishonest calling the pc itself 12 years old.

      the motherboard is 12 years old

      the graphics card is 6 years old

      the cpu is 8 years old

      the SSD is brand new with a 5 year warranty

      i struggle to call that "research" as this info was easily found via a 2 minute google search (except for the ssd)
      the other guy wasn't exactly honest but given that the parts were clearly listed in the description of the advertisement (per your own screenshot), i can't really fault him if someone can't quickly google those parts before they drop a grand on them.

      • -2

        Who said 12 years old?

        • OP sold an item and inferred it was 12months old not 12 years old

          comment i replied to.

          • +2

            @[Deactivated]: Hmmmm, CPU is 2011, Motherboard 2010, GPU 2016. Lets call it an average of 10yrs old aye! Also, I think you have your honesty meter in a twist. One was out to make financial gain through dishonesty, the other is making a point, maybe call it hyperbole.

  • +17

    Seems to me that your both at fault.

    Your at fault for being to trusting and not doing some due diligence on what your buying.

    The other party is at fault for being a bit too generous to the PC in regards to its capabilities (in particularly not being very truthful about how "current" it is)

    If you ask me, the solution should have been to work out what the fair market value is and get that money back…

    • +1

      Yeah, what a shit world we live in where being trusting is a fault.

      • +3

        yep… everyone is out for themselves… next time shop on OCAU :)

      • +2

        I agree with you here and I hate that your negged. I don't see why people can't just do the right thing. It's just accepted that people are dodgy and we have to be diligent, and when we're not because it's our fault. What a shit world and society needs to be rid of people like them.

        When I listed a laptop I showed every scratch and problem with it, even stating the battery life isn't great but easily replaceable. If someone had bought it and wasn't happy with it, I would've refunded them. I bought it and got my use out of it, if someone's parting with their money for something I'm selling, I'd like them to be happy with it.

        You told them what you wanted to use it for, you asked them if it was current. It's THEIR product, they should be able to answer yes or no honestly and the fact that you're told you're at fault because you're not as 'tech savvy' as the people on here, rather than people picking up their pitch forks to this guy's house is the problem. I would never argue trusting someone is wrong, because if you get wronged it means the other person was lying. Only one party is the dodgy one here and I will solely blame them. I don't do my research on everything I buy, sometimes I'll walk into a store and tell someone my needs, tell them I want something current, and I expect whatever I buy to meet those conditions. It's pathetic and a reflection on our ideals as a society, as a rich one too.

        • You hit the nail on the head. It sucks that having trust as a trait can be viewed as a negative and people will take advantage of that. Thanks for your comment.

      • +5

        Dude, you're literally buying second hand. Don't trust anyone and do your research.

  • +4

    sounds like a good outcome for the buyer.

    But still who hands over $900 for a used PC without a very detailed list of whats inside of it? and then still having to buy more RAM on top of what they're already paid?

    • -2

      That would be me….again, too trusting of the sellers word.

    • Could have had a power supply, CPU, Video and RAM.

    • Man, this thread is chock full of people who know a bit about computers assuming that everyone else has the same level of knowledge. Most people have zero understanding of what's inside the "box" that is their PC. I would bet the majority of people couldn't even tell you what a graphics card IS.

      • That's why you can google it. There's a tonne of YouTube videos which present a bunch of purchase options to suit many different needs.

  • This played out like "boomer vs millennial" in my head… Those parts are worth $$$ but yeah outdated with companies like techfast around. OP (15fps) could just part gpu for $400 and maybe sell the mobo + cpu + ram for $150 or so on ebay. There would still be some leeway with the case cost (if a decent brand) + new 1tb ssd + new psu.

    • Close…Gen X vs Millennial.

  • So OP did you end up buying one of TF or BPC deals from here?

  • +4

    Always check the BIOS to see what the CPU and RAM is. If it has Windows then get the HWINFO put on it and check the hardware matches what they are selling.

    If you did not check anything then you SOL.

    • SOL?

      • +3

        So no checks done, so SOL..

        • -1

          AOIGYARTA

          • +2

            @Munsta1975: Still no specs…

            • -2

              @AndyC1: YNSBTMIOTJLWAAQDI

              • +4

                @Munsta1975: Sounds like you need to take a TAFE course on PC's.

                Sorry that may be too hard.

                Specs?

                • -1

                  @AndyC1: YIKRSOL

                  • +10

                    @Munsta1975: SOL = Shit outta luck. See Dictionary for a full definition

                    In all seriousness, the vast majority of listings for "Gaming PC"s on Facebook are quite terrible and sellers often over-sell the performance of their wares in the hope that someone who doesn't know much about computer components will buy up the product without investigating too deeply about how capable the actual hardware is. Ditto for eBay and Gumtree. Don't even get me started on Wish.com.

                    You're very lucky in this instance that the seller had a change of heart and gave you a refund, but you should probably consider avoiding buying second hand PC's from complete randoms over the internet.

                    PC building communities such as Reddit, Whirlpool and OCAU are also good places to start asking questions and would be a good source of information on what to buy.

                    It'll also help to learn just a teeny tiny bit about how Intel / AMD names their products — that way you sort of know how old or how high end an product is by looking at the model number. Just googling the model number (or even just looking at Wikipedia) will tell you what year the product came out and which performance tier it belongs in.

                    Of course, you may choose to ignore all that and just stick with buying what everybody else is buying: just look at the number of votes on the deal and if it exceeds 100, it's probably a good deal :)

                    • @scrimshaw: Cheers….I actually did know that SOL was Shit outta luck….I just wanted to see if AndyC1 was going to be a knob about it. Which they were.

                      As I stated in my comment on the sellers post from a few days ago. I like to think that people aren't out to have a lend or take the piss. That is 99% of people, but, after reading some comments here and there, I may have been a little optimistic with that number. In the end, I didn't do the research which I have never denied….I put my trust in someone after asking what I thought was a pretty clear question and I expected them to do the right thing. As some people here have said…it is my fault for trusting them….that is really shitty society to live in when wanting to trust someone is bad.

                      I appreciate your input. I was able to find a marketplace builder who really looked after me.

  • Bit late to the party.. but was there ever a screenshot of the original marketplace listing?

    • Yes, have a look at the link at the top. I am pretty sure there is there, on page 2.

      • +1

        Sorry found it.. didn't bother reading the original post ;)

        Ouch X58.. enthusiasts pay a nostalgic premium for some of that gear.. seller should probably part it out and dump it on ebay.

  • +10

    Am i missing something here? you asked how long ago it was built and he answered truthfully, the listing shows the parts used in it i don't see any wrong doing here other than a buyer who didn't do any research.
    or did i miss something where the seller lied?

    • +2

      Yep, you missed it.

      • +8

        Mind sharing what then? cause it sure looks like you did zero research and it's change of mind.

        • Have a read on the sellers post from last week, the link is at the top. He deleted his comments and disabled his account. That should be enough to give you an idea of the sort of guy he is.

          • +5

            @Munsta1975: You seem to be avoiding my question, i want to know what did the guy lie about?

            • @Axelstrife: Not avoiding the question. Go and read the posts. You'll see.

              • +5

                @Munsta1975: I have and nothing there shows that he lied about anything.

    • +14

      I think the seller was pretty clearly dodging direct questions from someone who doesn't seem 100% tech savvy which is a bit shit in my opinion.

      "Munsta1975:
      Are the components still CURRENT?

      15fps740m:
      Yes the components will keep up with…."

      The literal definition of current is "belonging to the present time".

      A CPU from 2011 is not current, and you can't argue otherwise. Even when called out the seller says the CPU will "keep up with CPU’s from 2016/17"… 2016/17 is also not current.

      I agree the buyer should ALWAYS do their own research and never ever ever trust what the seller is saying, but this is still poor form.

      • Was OP really hoping for a PC with “current” components from FB Marketplace?

        • With all the PC's listed and a variety of prices, the question has to be asked, what drew the buyer to this PC??

          I guess there is more to the story here, but somewhere in it, there is a clear case of "buyers remorse"

    • +14

      It's like an elderly person trying to buy a gaming console for their grandkid and asking if that's the current one to which the person selling the playstation 3 for $700 says yes.

      • +1

        I'm getting there….I'm not a young whipper snapper anymore…the 1975 probably gives that away. I remember when I was in my late teens, early 20's people around 50 were elderly. Hahaha

    • you asked how long ago it was built and he answered truthfully

      No, the seller implied that it was built for the first time 12 months ago. Otherwise should have said "rebuilt".

      or did i miss something where the seller lied?

      Yes, the part where the seller described 10-12 year old components to someone who clearly doesn't know much about computers as "very relevant and current components".

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