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[NSW] Free Travel on Sydney Metro, Sydney Trains and NSW TrainLink Intercity Services (Monday to Friday)

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[NSW] Free Travel on Sydney Metro, Sydney Trains and NSW TrainLink Intercity Services (Monday to Friday)
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cmyk on 18/11/2022 - 16:57 transportnsw.info (2962 clicks)
Last edited 21/11/2022 - 16:06 by 3 other users

Travel will be free on Sydney Trains, NSW Trainlink and Sydney Metro rail services from 12.01am on Monday to 11.59pm next Friday. Commuters will be asked to keep tapping on and off at Opal readers, but will not be charged.

20-Nov-2022: New Update on Transport NSW website:

From Monday 21 November until Friday 25 November, customers will be able to travel on the rail network for free. This includes all Sydney Metro, Sydney Trains including Airport Line and NSW TrainLink services in the Opal network. The fare free week is being offered to ensure customers are not inconvenienced by ongoing industrial action across the rail network.

Opal gates and readers will be powered down during the fare free week, meaning customers will not need to tap on and tap off.

Other FAQ's

Do I still need to tap on and tap off at Opal readers on other transport services?

Yes. Customers are still required to tap on and tap off as normal on all other services, including bus, ferry and light rail. The free fares period only applies to Sydney Metro, Sydney Trains and NSW TrainLink intercity services on the Opal network.

Under the Opal Terms of Use, customers are required to always carry a valid ticket. An Opal card, contactless payment card or device, or Opal Single Trip Ticket is not considered a valid ticket unless it has been tapped on. If you don’t tap on, you may be fined for travelling without a valid ticket.

Tapping on and tapping off also allows Transport to plan and adjust services to meet customer demand, and ensures we keep people safe by monitoring passenger numbers and capacity across the network.

What happens if my train stations gates aren’t open and I get a default fare because I have to tap on or tap off?

Transport for NSW and the Opal team are working hard behind the scenes to ensure gates and readers are powered down in time for the beginning of the free fare week.

If you get a default fare there is nothing you need to do. Transport for NSW will automatically refund any rail customers that are charged a fare during the free fare period back to the Opal card or credit/debit card that was used to tap.

To query a charge for your Opal network travel, customers should check fare adjustments "Opal fare adjustments and refunds" or send an enquiry "Fares, concessions & tickets feedback".

How long will customers be able to travel for free on the rail network?

Opal gates will be turned off from 12am Monday 21 November to 11.59pm Friday 25 November.

Will Transport Officers still be checking tickets?

Officers and NSW Police Transport Command will continue to patrol the transport network for safety purposes.

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closed Comments

  • Jhonka on 18/11/2022 - 18:52

    Just opal cards or credit/debit tap as well?

    • xoom on 21/11/2022 - 07:54

      Barriers are down. No need to tap.

  • LoserScott on 18/11/2022 - 18:57
    -5

    Sydney trains have always been free, as the old adage goes:

    Only a fool goes in blind expecting a fine, but waiting is sure the best fire to obstruct one's mind.

    "If police got me in a car yesterday they'll never get me ever again tomorrow, why because not every cops available"

    "If i board a train today I know they'll be there waiting in a borrow, but all the same suckers walk through as I wait and follow."

    • Windows7forever on 18/11/2022 - 19:13

      You have to work out the cost/benefit of getting a fine and factor in the probability % of getting caught, in order to break even. I think it worked out to be 20:1 which wasn't feasible to me.

      • pennypincher98 on 18/11/2022 - 19:35

        Don't bother replying, they make inflammatory/troll comments on every post.

        • LoserScott on 18/11/2022 - 21:23
          -1

          Well atleast David has a brain, can't say for you.

          But to David's comment, that depends on how far you travel out, and when and where you board(and when they go at lunch time)

          • pennypincher98 on 18/11/2022 - 21:55
            -1

            @LoserScott: Oh look how surprising another inflammatory/troll comment. Thanks for proving my point. Satisfied at the reaction and attention yet or should I pretend to care for your sake? Maybe take the bait and correct you?

            • LoserScott on 18/11/2022 - 22:00
              -3

              @pennypincher98: And the rat comes back… Predictable.

              • pennypincher98 on 18/11/2022 - 22:02
                -1

                @LoserScott: With another inflammatory post. No denial you're spreading misinformation either really tells the whole picture. Your silence says a lot.

                Anyway, I have better things to do with my time than entertain children.

                • LoserScott on 19/11/2022 - 01:53
                  -3

                  @pennypincher98: Go play some plague tale, you'll feel right at home with your own kind in the sewers.

  • ilovefullprice on 18/11/2022 - 19:35
    +1

    Can we tap on and off with our bank cards?

  • uwuwu on 18/11/2022 - 22:38

    Bargain! will save me $10

  • countmein on 19/11/2022 - 06:24

    Includes tapping with credit cards i assume? As it shows $1 charged for one or two days

  • solacens on 19/11/2022 - 06:48

    But why? I can't see the reason.

    • saveye on 19/11/2022 - 08:26
      +2

      Because the Boy Premier is in over his head.

    • hippo2s on 20/11/2022 - 18:57

      my guess is gov got sick of hearing from union 'we will shut off your machine and give free fare for riders'.

      so gov offer free ride to show union they are not scared of losing revenue.

  • peterpeterpumpkin on 19/11/2022 - 10:10

    It's strange that the free period doesn't apply from a 4 am start time to a 3.59 am finish time, as usual.

  • mousie on 19/11/2022 - 11:20

    They should stop checking for valid tickets at Qantas

  • Freestyle on 19/11/2022 - 11:42
    -1

    cant wait till trains are automated so these fking train drivers will not be able to intentionally run the train slower for no reason

    every single day these past few months there's a delay or trains get randomly cancelled because of 'operational issues'

    • kerfuffle on 19/11/2022 - 12:00

      I took 'operational issues' to mean too many people called in sick that day

      • Freestyle on 19/11/2022 - 12:18

        yeah i think so, it happens too regularly now

        it was never this bad

    • CyberMurning on 19/11/2022 - 17:48
      -2

      Agree. Sack them all…

  • shortgum on 19/11/2022 - 16:43
    +1

    base on the opal travel app calculator. it seems including buses and ferry. all trips show nil fare

    • xoom on 19/11/2022 - 17:27

      Hope buses are free too as i have to catch a bus to work after the train.

    • Sweet3st on 19/11/2022 - 18:11

      Interesting. It shows my trip to Domestic as $0 as well 🤔

  • peterpeterpumpkin on 20/11/2022 - 09:38
    +3

    Update: https://transportnsw.info/news/2022/free-rail-fares-from-21-…

    No need to tap on or off at stations since machines should be powered down.

    Airport gates will be powered down as well.

    • peterpeterpumpkin on 20/11/2022 - 10:28
      +1

      I already have a resolved report so I can't report again. But the original line at the top that states "Commuters will be asked to keep tapping on and off at Opal readers, but will not be charged." no longer applies (unless a station attendant forgets to power down the gate) and may be confusing despite the appended update. Not that it really matters.

    • Sweet3st on 20/11/2022 - 11:05

      Thanks! Yes TransportNSW website banner says no tap on or off required :) I get to be lazy and stay on the train.

      • xoom on 21/11/2022 - 08:00

        Confirmed. Just got on train. Barriers are down.

    • pennypincher98 on 20/11/2022 - 12:42

      Well this is much better, as I didn't trust them to actually provide zero fare.

      Bit of a shame for data analysis purposes but hey, our government probably wasn't going to take action there anyway.

    • lonxionX on 20/11/2022 - 19:03

      So airport gate is free? If i understand it correctly on that info?

      • Sweet3st on 20/11/2022 - 19:09

        Yes 😁

  • Windows7forever on 20/11/2022 - 16:15

    Excellent. I will take a trip to the city tomorrow and report back.

    • lonxionX on 20/11/2022 - 19:05

      A good fellow batting for the ozbargain crowd :)

      • xoom on 20/11/2022 - 19:06

        Im actually headed to the office tomorrow. So theres that. Its my schedule to be in the office.

      • Windows7forever on 21/11/2022 - 20:53

        Service was fast, efficient and not overcrowded. Very happy with the experience considering I travelled to 4 different directions arounds sydney metro. I think most people still are not yet aware about the free travel but they have put up signs advertising it and announcements over the PA system.

  • peterpeterpumpkin on 20/11/2022 - 21:52

    The gate shut down has already begun but two-thirds of trips were cancelled on my route.

    • xoom on 20/11/2022 - 22:25

      Here we go. Here we go. Here we go.

  • Mentallysick on 21/11/2022 - 09:04
    -1

    is ferry service free as well?

  • oblueknighto on 21/11/2022 - 09:45

    Lol free transport because there's going to be so many trains cancelled. Can't pay for what's not there.

  • peterpeterpumpkin on 21/11/2022 - 12:47
    +2

    Just to confirm. Lots of free tickets to Canberra, Brisbane, Melbourne and everywhere else up for grabs. Still need to pay for coach connections.

  • CyberMurning on 21/11/2022 - 13:15

    Just fyi. Sydney airport gates are off! Free, baby

  • Mentallysick on 21/11/2022 - 16:49
    -3

    ITS A TRAP!!!!
    Ferries are not free.
    I got charged.

    • Trance N Dance on 21/11/2022 - 19:05
      +1

      Ferry were never free as part of this….

  • RiverTam on 23/11/2022 - 14:47

    Travelled today and didn’t have to tap on or off. The opal card reader poles/machines were all marked closed and gate style ones were open.

  • mrtin on 23/11/2022 - 21:49

    Thanks. Booked Melb to Wagga and was charged $1 for 2 ppl

    • Sweet3st on 23/11/2022 - 23:31

      That’s amazing! So as long as you book through TrainLink you’re good?

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