• long running

[NSW] Toll Relief Rebate, Up to $750 (2022~2023) or $802 (2023~2024) @ Service NSW

1752

Reminder of long running deal that you can now claim your toll cashback.

To claim, you need to:

  • be a NSW resident
  • spent $375 or more in the 2022-23 financial year)
  • have an active NSW personal toll account (E-Toll or Transurban Linkt) – if you've moved from interstate, check with your toll provider that you now have a NSW personal account suitable for toll relief
  • have already paid for the tolls
  • have an active NSW toll provider account (not suspended or closed)
  • have accrued the tolls on a vehicle that's privately registered in NSW, and is below 2794kgs TARE weight
  • have travelled on an eligible NSW toll road
    claim within one year of the financial year end in which you paid the tolls
  • have not already received a rebate in the quarter for which you're claiming nor the maximum rebate in the financial year for which you're claiming.

Note: You must accumulate the eligible toll spend on one personal toll account at a time. If you have multiple tag or tagless products on the one account, the toll spend for all eligible vehicles on that account will count towards the rebate.

For Business Users

Eligible sole traders who have a personal and/or business toll account can claim a 40% rebate.

  • 2022-23 financial year
    You need to spend $375 or more on each linked toll account to claim up to $750 per account (maximum $1,500). Claims close 30 June 2024.

  • 2023-24 financial year
    You need to spend $402 or more on each linked toll account to claim up to $802 per account (maximum $1,605). Claims close 30 June 2025.

Toll account 2022-23 rebate 2023-24 rebate
Business toll account Up to $750 Up to $802
Mixed account (personal and business) Up to $1,500 Up to $1,605
Separate personal and business toll accounts Up to $750 each Up to $802 each

Related Stores

NSW Government
NSW Government

Comments

                  • +1

                    @1st-Amendment:

                    you can't simply tax your way out of debt.

                    Govt is not introducing new tax on wealthy…It's coming out of existing revenue. They are reducing existing taxes on wealthy, while the national debt has ballooned. You don't need a degree in economics to understand the stupidity.

                    The point which you even made yourself in your reply to me is that how do you know where the peak of the Laffer curve is? If you don't know where it is then how can you say with any confidence if any change is good or bad. This is simple logic

                    You don't know that peak of Laffer curve either and you're the one who pointed it in favour of stage 3 tax cuts, which is even hilarious.

                    • -1

                      @dealhunter52:

                      You don't need a degree in economics to understand the stupidity.

                      When your entire argument boils down to 'I think it is stupid'…

                      • +1

                        @1st-Amendment:

                        When your entire argument boils down to 'I think it is stupid'…

                        You need to listen to national news sometime, especially regarding business and economy. Unless your source of information is Joe Rogan and Alex Jones podcasts 😂.

                        • @dealhunter52:

                          You need to listen to national news

                          Lol. Ok looks like we're done here… Good luck in life, you're going to need it!

          • @1st-Amendment: Oh yes the american philosophy, where people get warn out and paid as little as possible and they need to work 80 hours a week, with basically no holidays, no sick pay and no maternity pay and no rights as human beings.

            Yes that works out well, thats why America has how many people. in jail and homeless ?

            • @CowFrogHorse:

              Oh yes the american philosophy

              What is? You haven't quoted anything even after demanding that I follow you crazy quote format, so this statement on it's own makes no sense.
              The thread so far is on basic economics. Read a book sometime so you don't sound so ignorant.

              Yes that works out well,

              It works out well for people willing to work. For most professions the pay rates are higher than here the cost of living is lower. So yes it does work out well for many people.

              thats why America has how many people. in jail and homeless ?

              If you don't commit crimes you won't go to jail. Do you find not committing crime a problem?

              • -1

                @1st-Amendment: cow: thats why America has how many people. in jail and homeless ?

                1st: If you don't commit crimes you won't go to jail. Do you find not committing crime a problem?

                cow: Have you ever watched Oliver Twist ?

                Im not worried about being in trouble myself but I know that hungry and poor people do commit crimes because they are hungry. Revolutions like the French or Russia started because of these problems.

                Doesnt take a genius to understand this, from America to South Africa and so on. Australia isnt perfect but its far better than most of the world and this also means its far less violent.

                • @CowFrogHorse:

                  cow: Have you ever watched Oliver Twist ?

                  I don't know if he's watched "Oliver Twist", which is a book of fiction, but I would say a good starting point to anyone "watching" a book of fiction is:

                  Pro-tip: It's not real.

                  Have you "watched" any other interesting books lately? If so, I have a great idea that involves flipping them open [content warning: contains "pages" and "words"].

                  Thanks for checking in with your vivid imagination on how stuff works. Check back in again when you have the whole book thing figured out.

                  • @CrowReally: crow: I don't know if he's watched "Oliver Twist", which is a book of fiction, but I would say a good starting point to anyone "watching" a book of fiction is:

                    Pro-tip: It's not real.

                    cow: Really ?

                    What part of the story isnt real ?

                    Did kids pickpocket and steal just to get a crust ?

                    ~

                    crow: Have you "watched" any other interesting books lately? If so, I have a great idea that involves flipping them open [content warning: contains "pages" and "words"].

                    cow: I see you resort to the only skill that you have, calling people names, because you are too simple minded to understand the multiple levels of the story, because all you can grasp is whether the character is real or not. Thats completely not the point - maybe one day you will learn how to really read.

                    Whether the characters are true or made up is irrelevant, the story of life back then is true enough.

              • @1st-Amendment: cow: Yes that works out well,

                1st: It works out well for people willing to work. For most professions the pay rates are higher than here the cost of living is lower. So yes it does work out well for many people.

                cow:
                Whether you like it or not there will be people who cant or dont want to work. Its cheaper for the government for example to pay the dole than to have increased crime and more jails like America.

                Im not making excuses for this, its just a fact of life, there will always be losers who dont wont work ,and believe it or not they also need or want to eat and have a home.

                I would have thought this was obvious.

                • @CowFrogHorse:

                  I would have thought this was obvious

                  Well you missed the point, so not as obvious as you think…

                  • -1

                    @1st-Amendment: 1st: Well you missed the point, so not as obvious as you think…

                    cow: Learn to write complete thoughts. If you are going to say someone is wrong in some way be gracious enough to correct them with an example or something meaningful instead of being lame and writing an incomplete thought.

                    • @CowFrogHorse:

                      Learn to write complete thoughts.

                      I did. I can't help you if you can't read.

                      • -1

                        @1st-Amendment: 1st: I did.
                        cow: This is not a complete sentence.

                        1st: I can't help you if you can't read.

                        cow: YOu cant read… you wrote several paragraphs about democrats and republicans and how i said all sorts of things…

                        Where did i say Democrat or Republican ?

                        Quote my words…

                        • -1

                          @CowFrogHorse:

                          This is not a complete sentence.

                          It actually is. But thanks for yet another demonstration of your illiteracy…

                          and how i said all sorts of things…

                          This is another example of you not being able to read.

                          Where did i say Democrat or Republican ?

                          And another. Learn how to read and life won't be such a struggle for you…

  • This was interesting. I got a rebate for South West and then got this rebate

  • +1

    Nice. Thank you

  • Hope qld implements something like this. My family spends thousands each year on tolls and you get absolutely nothing for it. No loyalty scheme no discounts

    • +11

      you get absolutely nothing for it

      I thought at least they’d get to drive on toll roads for that money but evidently not even that these days.

    • -6

      Get nothing?? Stop driving on the roads then. I am suck of subsidising drivers. The one time they actually pay, and the government does something dumb.

      • +1

        Well Sydney is one of — if not the — most tolled city on the planet.

        I don't understand why it is, but I grew up in Vic where we luckily aren't tolled basically everywhere.

        Maybe this is a ploy to get people back into the office or to boost the economy more, who knows.

        Didn't downvote you btw.

    • +2

      I hope they don't. I don't really want to be paying for other people to use toll roads

      • That’s not what I meant. Would it be that hard for them to say maybe 5 trips in a week the rest are free for the week?

        • The toll roads were all sold to foreign companies who make tonnes of profit (that the government was getting) and now people want our tax money to also go to these companies. Isn't it just fantastic.

  • +1

    Awesome, thank you! Just got >$500 back because of this post!

  • +22

    What a (profanity) joke. Why are we subsidizing this?? Be better to have free public transport.

    • This subsidy is a drop in the ocean for the government, probably a few million at most.. Making Public Transport "free" that's billions of dollars from tax payers. Odds are it'll sacrifice more from healthcare and infrastructure to make free public transport.

      • +3

        So small subsidies that only benefits those who can already afford toll roads is a good use of public money?

      • It’s subsidising private companies and buying votes in certain areas with our taxes.

      • Making public transport free will save the government billions a year.

        For starters they pay over a $100M a year for just for the Opal software. It costs them even more to run all those machines all over the network for servicing, and even more for the guys who go and collect a few lousy coins from the ticket machine or to fix the credit card scanner and so on.

        The government also spends mega millions providing free police to do the stupid ticket inspecting. They are loosing money on this, to send 8 ticket inspectors together as a team costs over a $1000 an hour. They would have to fine 10 people just to break even so basically they are losing.

        Did i mention how much money they waste with the stupid passes for kids ? How much staff time at schools are wasted pretending to manage this ? It would be cheaper to just let all kids on for free. It would also make the busses faster and safer as people arent wasting time finding and putting passes and phones back in a pocket etc after getting on a bus.

        Lastly it costs the gov 10s of billions to have cars on the roads. All those tunnel projects ar enot free. Many of those people should be on a bus or train but avoid them for many reasons including slowness because of stupid ticketting systems. Thts not how you save money.

        The only reason they have ticket systems is so ceos in the transport companies can pretend they are making a profit and pay themselves bonuses instead of looking at the big picture and actually making things better for the Australian people.

    • +4

      Its a subsidy for Transurban if anything. The rebates encourage road users continue to use and pay Transurban for using the toll roads.

  • +2

    Muchas gracias….

    Claim amount:
    $326.30

    • You mgiht have gained $326 but you actually lost because you will continue to waste another 40 x 20 = 800 hours of your life in a car and getting paid nothing.

  • +4

    just got $750 back. Thanks! upvoted! straight to the 4090 RTX fund.

    • +1

      The RTX’s causing interest rate rises!

    • +1

      Only got $60 so I will stick with 4080 lol

    • +1

      Only 3 more years to go then! Wooo!

  • +2

    so I spent $340 for the FY just under the threshold and I get nothing? subsidies for the rich much?

  • Thanks OP. I appreciate the reminder. Forget the haters.

  • +1

    Got $750 back, one more year of this ($2K this time) and then $60 pw unlimited tolls (Cars and bike only)

  • +15

    Tolls
    Laughs in WA…
    So basically the government is paying the toll companies rather than the taxpayer

    Gr8 use of funds

  • +1

    Anyone else having issues once on the ServicesNSW page?

    After I click 'Claim online' on the OP's link it takes me to my toll account management page (https://apply.service.nsw.gov.au/toll-relief-registration/ta…).

    The details for my linked account are blank and there is a button to remove (unlink?) that account but after clicking, it just says there's been an error and to try again later.

    Clicking 'View Toll Tracker' just brings me back to the same page…

    • having the same issue

      • In the past there has been an issue with “Apple devices”. Try some other method.

        • I'm on my PC and tried with Chrome and Edge. Cheers though

      • Mind if I ask which Toll device you have?

      • I had the same issue and I contacted them for help and they fixed it. Just claimed $750.

    • Just did in now on iPhone with E-toll as a provider and it took me 3 min.

    • Same, toll information is blank and view toll tracker just reloads the page.

    • +7

      You must have already linked the old toll relief, go into your MyServiceNSW account, click manage account, remove services and remove toll relief and add it again in My Services. :)

      • Legend! Thanks mate, worked a treat.
        @dj69 and @Rakddon give this a shot. FYI you’ll need 2 forms of ID handy for re-connecting the toll relief service. Medicare card and licence is enough

      • Cheers!

      • Thanks mate, that works!

  • Silly question but with these rebates do you have to declare for tax ?

  • I spent $368.56 on tolls… just missed the minimum

  • Isnt the regular quarterely cashback a better deal?

    I get 500-600 back a quarter…

    • +1

      What regular quarterly cashback? Do you mean the M5 one? That's separate to this.

    • +1

      You mean the M5 cashback? If so, that is a much better deal. You'll get 90% back (less 10% GST). This scheme gives 40% back. If you already registered for M5 cashback, I think Toll relief already knows to subtract it from its tracking.

  • Do you need to have a Service NSW account? last time I was told I could not do it via the in-person center

  • +1

    Seems to not be working at all for me? Maybe too many people using site? Says I have linked account however displays nothing then says error occured

    • i got this after i linked, log out and log back in and it should be ok

    • As @Oceanlink suggested, you need to remove the toll relief service from your account and then reactivate it.
      Worked immediately for me

      • When I try to remove I get this error:

        Sorry, we were unable to process your request

        An error occurred starting the transaction. Please try again later.

        Have tried logging in, out, PC/Mac. Might need to go in if it still doesn’t work tomorrow

        • Yeah I’m getting this as well

        • +4

          @kev98 @ZeroSix

          It’s not the ‘Remove’ link you reach via OPs link. That option is to unlink your specific toll account but you need to remove the toll relief service from your ServiceNSW account.

          Once you’re logged into your ServiceNSW account, go to this link: https://account.service.nsw.gov.au/manage/remove

          There should be an option to remove Toll Relief. Follow that through and then reactivate/reconnect Toll Relief to your account

          • +1

            @bopter12: Thanks @bopter12 :) Your instructions worked and was able to claim :)

          • +1

            @bopter12: @bopter12 your advice was gold. I was getting so frustrated !

  • +1

    Doesn’t look like you can claim if you have an interstate eTag like EastLink

  • Thanks. Got $417 back. :-)

  • Sorry but lately when I cross the bridge I gets beep and “toll testing” sound and sign.

    Are they gonna start charging me both ways?! WTF

    • +1

      which bridge is this? if its sydney harbour bridge you get charged only once going from north to south i believe?

  • +1

    While receiving a refund may provide temporary relief, it fails to address the root problem at hand. The fundamental issue lies in the government's inclination to prioritize the toll company's interests over conducting a thorough cost review that could potentially reduce expenses for the general public. Implementing rebates ultimately grants more leverage to the toll company, as the government can continuously offer larger rebates, potentially using them as a means to secure votes.

    In the absence of rebates, the toll company would be compelled to substantiate their pricing and ultimately arrive at a more affordable rate that aligns with what people can afford to pay.

    Many individuals are ensnared in the misconception that the government is capable of resolving all aspects of their lives, instead of addressing the root cause by approaching the responsible companies directly.

  • Anyone in the same boat and has previously successfully claimed through an eligibility review?

    • Moved to Sydney 1+ years ago and have been using my Linkt account
    • Opened Linkt account in VIC 5+ years ago
    • Tried to connect ServicesNSW to Linkt, but was told that I need a NSW Linkt account
    • Need to close VIC Linkt and open a new NSW Linkt
    • Ineligible for automatic Toll Relief Rebate (though meet all other requirements)
    • Contacted Customer Support and advised to request an eligibility review later in 2023.
    • Yes, same boat but QLD, not VIC and have always been in Sydney. Is this necessary: "Need to close VIC Linkt and open a new NSW Linkt" ? Will you get a new e-tag? Is there a cost? Can you transfer the payment details to the NSW account?

      • +2

        I had a QLD Linkt account. I was told I couldn't get the rebate at all - needed to close my QLD account and then open a NSW Linkt account. So future tolls could be then rebated.

        Unfortunately no easy transfer - need to open a new account with a new e-tag. No cost involved.

        • Thanks for letting me know! I'll try for an eligibility review anyway, though I'm sure it'll get rejected.

  • Anybody getting an issue with "Check your MyServiceNSW Account Details" page? I've been hitting continue and nothing is happening for some reason. Anything I missed?

  • What a waste of money.

    Whenever the government subsidizes or contributes too something like this the next year everything goes up.

    WHY doesnt take a genius to figure out the companies figure the public can afford their own funds along with the government grant. It happened with child care and so on, when the government started contributing everything overnight jumped up by the same amount and in the end everybody lost, because the money has to come from somewhere and not everyone gets the grants.

    The only solution to reduce travel time is to tax employeers for wasting employee time or force them to pay people for the time they spend travelling. Youc an be sure when they do this amazingly people will be able to work from home and so on.

  • +1

    Awesome $247 back.
    So, has this been running for previous financial years? I am thinking I am missing out. <sad face>

    • It only started (in terms of being able to claim money) in January this year.

  • Hi i only go on the the m5 for work. Can you claim both m5 cashback and toll relief. Or do we have to choose?

    • Yes. Your M5 spend is excluded from toll relief if you claim the M5 cashback

  • Hi all

    Newly moved to Sydney. Can we claim this toll relief AND the m5 cashback? I’m already registered for m5 cashback

    • Yes. As per my previous comment, your M5 spend is excluded from toll relief if you claim the M5 cashback. The scheme is changing from January though

      • Thanks mate.

        How is it changing from Jan?

        • It's a $60 weekly cap. Not sure how it works but for me, who can spend one week without using any tolls, then rack up $80 worth the next, I think I'll be worse off under the new scheme

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