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BWS: 25% Cashback ($25 Cap) 4pm-10pm, [Westpac] 15% Bonus Cashback ($20 Cap) All Day @ ShopBack

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BWS: 25% Cashback ($25 Cap) 4pm-10pm, [Westpac] 15% Bonus Cashback ($20 Cap) All Day @ ShopBack
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Store Repgotyourback on 06/09/2023 - 00:00 shopback.com.au (1177 clicks)
Last edited 06/09/2023 - 10:34 by 2 other users

Hey mates, if you missed out on Cashback at BWS a while back, we've got another killer upsize running today to help you stock up on your drinks before the weekend.

Let me know of anything I've missed below, and enjoy your day. Cheers!

BWS Upsize Details

Cashback Rate: 25% Cashback
Date/Time: 6th of September 4pm-10pm AEST
Cashback Cap: $25 per transaction

Westpac Lounge Bonus Cashback Details

Bonus Cashback Rate: 15% Bonus Cashback
Date/Time: 6th of September until 11:59pm AEST
Bonus Cashback Cap: $20 per transaction

HOW TO: Access the Westpac Lounge:

  • Go to the Westpac Lounge banner in the ShopBack app or web browser
  • Link your eligible Westpac debit or credit card to your ShopBack account, which will give you access to exclusive bonus Cashback offers.
  • Shop using the same linked Westpac card and earn that sweet Cashback

GYB's Notes:

  • Purchases paid with gift cards/Rewards Dollars are not eligible for cashback.
  • Cashback and Bonus Cashback will be calculated excluding any GST or delivery/service fees.
  • Return to ShopBack and clickthrough to BWS every time you are making a new transaction to ensure each one tracks.
  • Extension tracking does not work for BWS, please clickthrough from ShopBack website or app to ensure that your cashback is tracked.
  • Champagne, Penfolds & Non-Alcoholic purchases are not eligible for Cashback.

Referral Links

Referral: random (3961)

$30 for referrer, $10 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback.

Exclusions: Any other ShopBack new customer bonus offers; Purchases from Uber, Kayo Sports, DoorDash, Hayu, Accor Hotels, Intercontinental Hotels Group, ShopBack Vouchers (Gift Cards), Woolworths Gift Cards, Circles.Life (list subject to change)

Alcohol Beer Cashback Liquor Westpac Lounge Wine

Related Stores

ShopBack AU
ShopBack AU
Third-Party
BWS - Beer Wine Spirits
BWS - Beer Wine Spirits

closed Comments

  • cabler365 on 06/09/2023 - 16:55

    Just got a call from BWS saying they wouldn’t approve any more orders… didn’t say why… although I also got an sms saying they were doing a security check on my orders? Asked why I’d submitted multiple orders - explained the $25 cap, he didn’t know.

    • HopSkipJumpFallSplat on 06/09/2023 - 16:57

      How many orders did you do?
      Try another bws store maybe.

      • cabler365 on 06/09/2023 - 22:57

        5 orders at one store - picked them all up tonight. 2 looked like they tracked OK (both shopback and westpac) but the other 3 show as "calculating"…

    • tbone74 on 06/09/2023 - 18:35

      I had the "security check" email on a previous Shopback promo. First two orders when through normally. Third one resulted in the security check email. But other than taking longer for the order to process I didn't have any issues.

      How many orders did you place?

    • 76F on 06/09/2023 - 19:03
      +1

      Placed 16 orders at one store one time. The store called/sent a text requesting that I call the hotline for security checks. Was fine after that.

  • HopSkipJumpFallSplat on 06/09/2023 - 17:01
    +1

    Both my orders just tracked, correctly and westpac bonus too.

    • souths123 on 06/09/2023 - 17:08
      +1

      my first tracked ok, but the second is tracking as $0 and "calculating" (I went back through from the Shopback site again)

      • HopSkipJumpFallSplat on 06/09/2023 - 17:09

        I did mine on phone/app.
        Hopefully it's an easy and hassle free fix for you.

    • epaqgz on 06/09/2023 - 17:18

      My web order was also tracked correctly

    • StarPlatinum on 06/09/2023 - 17:22

      Sike some tracked some are on the calculating side

      • souths123 on 06/09/2023 - 17:32
        +1

        yes, my first tracked correctly the second is showing as "calculating"

        • tbone74 on 06/09/2023 - 18:38

          I had the same on a previous Shopback BWS cashback promo. First tracked normally, second and third showed "calculating" and the Westpac bonus showed $0. I waited 4-5 days in case it fixed itself but it never did. Had to contact Shopback support and they escalated it and it was resolved. Although the original tracking entries are still stuck I found new entries in my history with the correct cashback amounts.

          • dogsryummy on 28/09/2023 - 23:23

            @tbone74: Sorry for digging up this old comment but I'm in a similar situation, how did you get a hold of support? Did you deal with their chatbot or is there an easier way?

            • tbone74 on 29/09/2023 - 11:35

              @dogsryummy: Yes I think I started with the chatbot and got through to them from there.

  • deepakkumar1983 on 06/09/2023 - 18:21

    Ouch! Glenfiddich was 72 when added to card this morning. Cart updated to $96 now.

    • [Deactivated] on 06/09/2023 - 18:37

      The same store? Prices vary between stores. I checked the other week, and some of the spirits are lower as they're being cleared.

  • nubzy on 06/09/2023 - 18:35

    How long is the wait for tracking? Placed an order just under an hour ago, picked up and no tracking yet.

    • [Deactivated] on 06/09/2023 - 18:37

      It varies

      • nubzy on 06/09/2023 - 18:41

        Got the Carlton Dry cans, with Westpac should come down to $33 and there’s a bonus $15 Uber eats voucher as well. Good deal. Hopefully tracking receipt arrives soon..

        Edit: tracked :)

  • Dabbler68 on 06/09/2023 - 19:00

    Anyone tried Jameson Orange? It's half price at $30.50. Dan has it as a member special for $50. Reviews on Dan are mixed at best with comments like Orange Strepsils and cordial flavour. Apparently a very poor cousin to Cointreau.

    But for the price I will give it a go unless there is a barrage of "Don't do it!". Makes it around $18 effectively. Southern Comfort 1L also on special … effective $35.

    Let's hope Shopback works OK. I have had a couple of claims (resolved, but why should we need to?).

    • HopSkipJumpFallSplat on 06/09/2023 - 19:02

      Half price then 40% cashback down to 18, if it's the kind of drink you may like, may as well take the plunge, how often will you get to try it for such a low price is my thinking.

    • nige0090 on 07/09/2023 - 11:56

      I was thinking the same. Mixed reviews but at that price I would probably have tried it…but..
      On Tuesday evening Jameson Orange was showing as half price at $30.50 for me.
      But on Wednesday & today, it was back at full price at $61 in every store near me (North Sydney).
      I had assumed it was price jacked for the cashback increase, but maybe it a local (to me) discount removal??

      Is it still half price for you @Dabbler68

  • ChickenAvo on 06/09/2023 - 19:15
    +1

    Placed an order of $118 at 6:05pm, and the cashback of $25+$17.7=$42.7 is tracked in an hour. Thanks.

  • souths123 on 06/09/2023 - 19:22
    +1

    2 out of 3 orders showing as "calculating" and no sign of westpac bonus for those ones

  • StarPlatinum on 06/09/2023 - 20:00

    they started cancelling my orders wth

  • Iggemo on 06/09/2023 - 20:09

    Thanks mate mine tracked already within a couple hours, all good !

  • Joe Armstrong on 06/09/2023 - 20:09

    Can confirm I did two transactions and both have tracked.

  • Dabbler68 on 06/09/2023 - 20:18
    +1

    First transaction tracked exactly 30 minutes after placing the order. Amounts correct.

    On that basis I placed two more orders a few minutes ago. Hopefully they will be fine as well.

    St Hallet Faith is a nice drop for the price. Supposedly $24 normally, but virtually always on special for $15. Buy 6 wine and get 10% off (with Everyday Rewards). At net $13.50 and 40% cash back it is $8.10. The best wine I have had for $8.

    • souths123 on 06/09/2023 - 21:01

      hopefully your second one tracks properly. My second and third didn't

  • [Deactivated] on 06/09/2023 - 20:49
    +1

    Is using the App the safest, or laptop is fine esp with Westpac? I dont mind using the app, i spose its the safest option :|

    • Rojohe on 06/09/2023 - 20:53
      +1

      I use the app and have never had a transaction fail.

      • souths123 on 06/09/2023 - 21:00

        I used both the website and the app. First through the website was fine both upsize and westpac tracked, second through the website tracked as $0 and "calculating" and 3rd via app, same issue. Someone else said they had this issue last month. Mine we pretty much ok last month, so wasn't expecting this tonight. Now I have to try to get Shopback to fix it. I was going to do another order, but now…..prob not.

  • nismo on 06/09/2023 - 20:58

    Can't even get an order in now, tried 20 times across multiple devices, SB app, browser, wifi, model data, desktop mode… Nothing works, happened last time also.

    Can't recall if it was persistence, luck, or some trick to get the order through last time but it did eventually work.

    Just spinning at first stage of checkout.

    Double checked stock levels of everything in the cart. Bws is horrendous

  • nubzy on 06/09/2023 - 21:23

    Placed a second order successfully just now

  • HopSkipJumpFallSplat on 06/09/2023 - 21:25
    +2

    Placed a 3rd order and it bricked, came in as Calculating and no westpac bonus.

    @gotyourback

    • Peanut money on 06/09/2023 - 21:33

      Same on my 3rd too . But my order is ready to be collected

    • StarPlatinum on 06/09/2023 - 21:46

      Same as mine I had all calculating

    • souths123 on 06/09/2023 - 22:59

      same, my first was fine, second and third came up as "calculating" and no westpac bonus showing for them

  • Marmaduke on 06/09/2023 - 21:38
    +2

    First tracked quick and correct. Second 2 both “calculating”…

    Has anyone had a “calculating” one come through? Or is it best to log a missing cashback?

    • HopSkipJumpFallSplat on 06/09/2023 - 21:40
      +1

      When Calculating they never get approved, Shopback need to fix it, support or missing cashback.

      • Marmaduke on 06/09/2023 - 21:52

        Thanks - had one stuck calculating from the eBay afterpay day as well which I’ll need to get onto.

        • HopSkipJumpFallSplat on 06/09/2023 - 21:53
          +1

          That should of been fixed by now, you'd still have it there as calculating but should of had an additional entry for ebay added.
          Mine showed up as.
          Online - Bonus
          Ebay blah blah.

          • Marmaduke on 06/09/2023 - 22:03

            @HopSkipJumpFallSplat: Bought so much stuff it’s hard to track what is missing. Wish it’d track with a transaction info you could link back to your invoice. I do have an online bonus though which does match the base ebay cashback (not the Westpac bonus though). Thanks for the info!

            Are you cancelling your “calculating” BWS orders or relying on SB to fix?

            • HopSkipJumpFallSplat on 06/09/2023 - 22:04
              +1

              @Marmaduke: Never had any issue with SB fixing the odd glitch so I'll be collecting my badly tracked purchase.

            • [Deactivated] on 06/09/2023 - 22:07

              @Marmaduke: Mine is the sale, its confusing! LOL

              but i ordered 2 x of the same whiskey
              and then 2 cheaper

              so 4 of my cashbacks should be the same, and then 2 should be different.

  • Miso on 06/09/2023 - 21:54

    Aaaand the same thing on the SB app. Just hangs. No tracking. So that one success from the last 6 with BWS

    At least cancelling orders is easy…

  • pointless martyr on 06/09/2023 - 22:26
    +4

    @gotyourback

    these promos look great on screen….but sometimes you have to jump through so many (time consuming) hoops to ultimately make them work…hanging checkout screens…no tracking etc etc etc.

    at the end of the day, i reckon we all ask ourselves is spending the time worth the saving?

    I appreciate that half the problem lies with the actual vendor and their IT dept but Shopback is the one presenting the deal…as such they are the one who is accountable and judged in a negative or positive light….

    i hope you can work with your team to make the next deal a better user experience.

  • lachlantula on 06/09/2023 - 23:33

    all tracked here, personally. used the app. easy.

  • [Deactivated] on 06/09/2023 - 23:48
    +1

    I did 6 orders, the first one full tracked. The last 5 are all pending. I will give it til tomorrow or a few days to sort itself out.

  • Fishballs on 06/09/2023 - 23:55
    +2

    No issues with tracking for me, but 4 months is a long time to be stuck with pending earnings

    • HopSkipJumpFallSplat on 06/09/2023 - 23:57
      +1

      It is ey, wish BWS was like liquorland and first choice, they're about a month.
      Only go near BWS when it's 30% or more.

  • Ranike on 07/09/2023 - 00:32

    3 orders but only the first tracked, other 2 are on calculating :(

  • avtek on 07/09/2023 - 05:19

    I am going to cancel my order - it didnt track again this time

    but i cant see any option on the website to cancel orders

    anyone know how to cancel orders?

    thanks

    • StarPlatinum on 07/09/2023 - 06:23
      +1

      You call them up and you cancel. Quite easy to cancel with them they usually ask why u just say cashback didn’t track and they’ll cancel no problem

      • avtek on 07/09/2023 - 06:33

        oh ok - thanks for the info - will get onto it today - cheers

        • StarPlatinum on 07/09/2023 - 06:52
          +1

          U quote ur order number with ur name address etc too btw but that’s all standard

  • Chocobros on 07/09/2023 - 07:39

    3 orders… 1 tracked and 2 calculating and no westpac bonus with the calculating orders 🙃. Hopefully will update later

    • souths123 on 07/09/2023 - 08:03
      +1

      no, apparently you have to get SB to manually fix this otherwise it will never fix itself. I have two I have to chase up as well.

      • avtek on 07/09/2023 - 08:41
        +1

        my first hand experience re chasing it up is that it doesnt work - bws dont get back to shopback and shopback dont get back to you - they will drag it out to the point where you just forget about it or give up - which is why im cancelling the order -

        • Chocobros on 07/09/2023 - 13:25

          Just fyi I have had it fixed 100% of the time in the past by got your back (the rep). I just wait a day or two first in case it updates and then contact and they usually are very helpful

          • avtek on 07/09/2023 - 13:32
            +1

            @Chocobros: i contacted shopback 12 days ago about a missing bws transaction from the previous deal - no reply - support have been helpful for me in the past i agree with you - but certainly not recently

            • [Deactivated] on 07/09/2023 - 13:36

              @avtek: You may want to follow up, because I sent them an email like an hour and a half ago and they responded to me within an hour

            • Chocobros on 07/09/2023 - 22:12

              @avtek: @gotyourback might be able to help. They're usually very helpful. Not downplaying your experience and it of course sucks when you are having tracking issues especially with bigger cashback amounts

              Fwiw I didn't put in a claim this time round or ping the rep and mine has already updatd with all orders tracked and all westpac bonuses now tracked correctly

  • Peanut money on 07/09/2023 - 08:02

    Wonder if we cancel the calculating ones if it will trigger an automatic decline on other tracked BWS orders

    Hopefully not

    • HopSkipJumpFallSplat on 07/09/2023 - 08:03

      No, look at the calculating ones numbers, they match the order number on your email confirmations from BWS.

  • FutureTech on 07/09/2023 - 08:42
    +1

    One order only and shown as calculating…

    • snufl on 07/09/2023 - 09:41

      Same here, only one order, calculating shows correct order number. No Westpac bonus.

  • Store Repgotyourback @ ShopBack AU on 07/09/2023 - 09:34
    +6

    Hey all - looks like BWS are having the same issue as during the last upsize where orders are tracking but as "Calculating" instead of the correct rate. We're on top of it as it'll likely be the same fix as last time, and I've escalated this as a repeated issue with the team that works with BWS. If you've had a purchase track as "Calculating", no need to stress, we will definitely get this fixed for you and should be fixed very soon. Thanks heaps for your patience all.

      • Store Repgotyourback @ ShopBack AU on 07/09/2023 - 09:51

        I've flagged Westpac amounts will need to be amended also. Provided a Westpac line has tracked (even at $0), we will be able to see the tracked line and add in the Bonus accordingly. If you've not received a tracked line, best to reach out to our Customer Care team as we will need to be in touch with the Westpac team to sort this out for you.

        • souths123 on 07/09/2023 - 10:09
          +1

          yeah, I am one of the latter….came up as calculating $0 but no tracking for Westpac at all, even $0 for the 2 that have this issue

          • Marmaduke on 07/09/2023 - 10:54
            +1

            @souths123: Same with me. Base is calculating but nothing from Westpac. Says I can’t lodge a missing CB until 2 days elapses so I guess I’ll have to lodge it tomorrow.

    • StarPlatinum on 07/09/2023 - 09:48

      Thank you gotyourback

    • pointless martyr on 07/09/2023 - 10:32
      +2

      @gotyourback

      what about the issue where checkout hangs, order is then confirmed via email, and Shopback ionly shows as 'clicked'?

      • nige0090 on 07/09/2023 - 11:01
        +1

        This also happened to my order.

        Checkout hung, order was confirmed via email, and delivered, and ShopBack only shows as 'clicked'

        • pointless martyr on 07/09/2023 - 11:04

          let the SB rep know mate

          @gotyourback

        • Store Repgotyourback @ ShopBack AU on 07/09/2023 - 11:11
          +2

          Hey mates, sorry to hear of the trouble, BWS do have a 2 day window so it may just be delayed due to some website issues they were having, if you don't receive tracking after 48hrs definitely submit a claim for the Cashback so we can chase this up with BWS for you. I'll flag this occurring with the team that takes care of BWS also for further investigation.

          • pointless martyr on 07/09/2023 - 11:39
            +2

            @gotyourback: thanks for reply - so you are saying you will pay out in this issue?

            ie if we have a 'click' and a purchase within a time frame of a few minutes or so you will definitely pay out?

            the problem is if it doesnt track, i/we wont pick it up…if we dont pick up within 2 days BWS cancel the order and return the stock to the shelf…you can see how this really make these deals so frustrating!

            cheers

            • StarPlatinum on 07/09/2023 - 11:49
              +1

              @pointless martyr: It doesn’t track I’ve had it happen to me didn’t track and cancelled it. This isnt entirely shopback fault but the poor interface BWS has

              • nige0090 on 07/09/2023 - 11:57

                @StarPlatinum: BWS does seem to be problematic atm :-(

              • pointless martyr on 07/09/2023 - 12:21
                +1

                @StarPlatinum: yes - i have acknowledged this above….nonetheless, SB is the company presentign the deal; SB is the effective shopfront with subsequent onus to deliver on any promises made to the consumer.

                I suspect the issue lies between the interface/code between the two companies for the purchase confirmation/trakcing process.

                I also suspect that the agreement between vendor and any cashback company clearly states that IT related issues are solely the domain of the cashback company itself - they would promise a frictionless seamless interface at sign up - or it would be a clear reason not to sign up in the first place.

                And lets not forget that WE, the consumers, are the ones that are giving these cashback companies the prioveledge to gather our highly valuable personal information and shopping habits/preferences - WE are the commodity here… without us they literally would not exist… the least they can do is invest in systems that work each and every time…it should not be that hard, and we shouldnt have to jump trhough so many hoops to save a few bucks here and there!

            • Store Repgotyourback @ ShopBack AU on 07/09/2023 - 11:56

              @pointless martyr: Hey mate, BWS will have to confirm the Cashback if it fails to track, so we will have to use the same claim process as always, however given that this is an issue we will flag with the team it's definitely on the radar of both us as well as BWS who will be reviewing these claims.

              • pointless martyr on 07/09/2023 - 12:14
                +2

                @gotyourback: sorry but thast is not the direct answer I/we are seeking…so ill rephrase for a simplified one word 'yes or' 'no' answer from you:

                despite there being a 'click', and a near immediate purchase timestamp on order confirmation via email, there is the possibility that any cashback claim will be will be rejected - despite a known checkout hanging issue experienced by many?

                • Store Repgotyourback @ ShopBack AU on 07/09/2023 - 14:10
                  -1

                  @pointless martyr: I am not responsible for approving or rejecting these claims, so it would be in poor faith for me to give a blanket yes/no for every single user as these need to be handled case-by-case. I have, however, ensured that BWS is aware of this timeout issue and will stay on top of this issue with them to ensure that any Missing Cashback claims submitted with this issue in mind will be approved. That's as direct as I can be.

                  • pointless martyr on 07/09/2023 - 20:19
                    +1

                    @gotyourback: c'mon mate…

                    BWS is part of one of Australias biggest companies….pretty sure they dont care too much about any of problems cashback companies present; they will tell each and every customer to take it up with you.

                    while you may not be responsible for actual approval or rejection you are ulitmately responsible for the user experience - this particular one is just awful; promised so, so much yet delivered so, so little for so, so many!

                    people arent going to collect their orders in good faith - potentially losing hundreds of dollars - that you will "ensure" BWS keep technical issues in mind when they consider approving claims?

                    if they cant link a trace, they will reject it.

                    And you wont give a guarantee if a trace was generated directly from your web site it will be honuored?

                    we have wasted our time, and now we are expected to waste more time sending screenshots etc etc in claim submissions that may/may not succeed?

                    this corporate culture of pushing problems back onto consumers where the vendor is clearly at fault really grinds my gears…

        • bauser99 on 07/09/2023 - 11:58
          +1

          +1 I had the same problem with 2 orders placed a few minutes apart…

          Order #1 using iPhone & Shopback App - got past payment, app hangs, order confirmed by BWS but no cashback tracked

          Order #2 using MacBook - all good, order confirmed by BWS & cashback tracked shortly after

          It looks like there's an issue with the Shopback app?

          • Store Repgotyourback @ ShopBack AU on 07/09/2023 - 14:10

            @bauser99: This is definitely not an app issue as it'd be affecting more than BWS, I'm getting reports of both app and desktop users having issues with tracking so it seems like the site gets a bit OzBargained and the delayed loading causes tracking to break down from time to time. I've flagged this with BWS so they're aware of it, if you've got missing Cashback, I'd definitely submit a claim and I'll stay on top of how these are getting resolved so that this can be a known issue so BWS can approve these claims.

    • JakDac on 07/09/2023 - 13:12
      +1

      One order tracked OK next order showing as "calculating" and no sign of Westpac bonus also. Do we pick up order or cancel. If we pick up lose about $40 if not honored/
      hard to find SB chat and they do not seem to be aware of issue they promise reply by 5 PM then say up to 48 hours USELESS as order may cancel. Previously got a call from an agent last year now they seem to not do this

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