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Trade-in an iPhone 12, 13 or 14, Get Bonus $250 Gift Card for an iPhone 15 Series Purchase @ Officeworks via Moorup

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Didn’t realise this has not been posted. Credit goes to https://www.ozbargain.com.au/comment/14298300/redir.

Original Officeworks Trade-in program post

Steps:
1. Initiate a trade-in request and get the value as Officeworks gift cards today (delivered via Prezzee).
2. Pay for an iPhone 15 in store on Friday, use your trade-in gift cards plus ultimate whatever, as many as you want (no limit at Officeworks).
3. Fill the claim form.
4. Get $250 Officeworks gift card.

It only works on Friday because you can only pay for it on Friday in store, when it’s no longer considered ‘preorder’. Gift cards can’t be redeemed online.

Edit: it is only for trading in iPhones 12, 13 and 14. I got $310 for my lovely iPhone 12 mini now plus $250 later. Doubt I could sell it for $560 on the second hand market (maybe in a few years as a vintage tiny phone). Combined with the 15% ultimate gift card deal it’s quite sweet.

Edit 2: if you are really unsure, the 15% off ultimate deal is on until 26th. Monitor this thread and buy the gc only when you have read some confirmed cases here. But you need to do the trade-in request pretty soon because that takes time to process. Cancel the trade-in if this deal is not what we think it is.

Edit 3: my gc arrived a day or so after the trade-in request, it might take some time for yours. It will arrive. Also allow for the possibility of the team being ozbargained.

Edit 21/9/23 11:37: my local OW just called me back and informed me of the stock levels. They don’t have the colour I’m after, so I’ll have to go in and place an order tomorrow using the gift cards.

Edit 22/9/23 11:16: got the phone, submitted the claim and received the receipt for the trade-in bonus. Two things:
1. If you have OnePass but it doesn’t come up automatically after scanning Flybuys, bring up your barcode and scan that too.
2. The Prezzee gc needs to be manually entered into the machine. Find someone who knows how to do it. It can be done.

Final edit:
You can’t place orders on the variant that isn’t available in store. For example, my local only has access to placing orders on the black or blue.
There is a 30 day return policy on tech, OnePass’ one year thing doesn’t apply.

Conditions

New iPhone Series including iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max

Trade-in phone must be in good working order. iPhone 12 Series or newer model includes iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 14, iPhone 14 Plus, iPhone 14 Pro & iPhone 14 Pro Max

Promotion Gift Card of $250 can only be claimed once per iPhone 15 series model purchased from Officeworks. Officeworks receipt number must be provided.

Related Stores

Moorup
Moorup
Officeworks
Officeworks

closed Comments

  • This is huge if true! I bought iPhone 13 for $999 and getting $850 back. iPhone 15 Pro, here I come…

  • $1020 for Iphone 14 Pro 128GB + $250 Gift card makes it better value compared to JB

    • nope better off selling to webuyback for $1140 and getting the 15% discount off the full price of the new iphone. not just the price difference

      • Thanks for the lead, are their new phones AU stock ?

        • no no dont buy from them. sell to them. then buy the 15% off ultimate gift cards and use them to buy iphone from jb or officeworks

          • @Areyouabus: Just checked, phone has to be in sealed box to get $1140. As new is at 1040 but battery has to be above 91%.

  • i'm confused why does it say purchase during promotional period of 15th Sept - 22nd Sept?

    • That’s the preorder window. You can do it now online, but you don’t get to spend the trade in gift card that way.

      • oh so the $250 gift card cant be used to purchase iphone 15 itself, am i correct?

        • Only in person on 22nd after 8am give or take tech issues.

          • @frugalftw: $250 gift card will be sent separately to the trade in value gift card and will only sent once you return the old phone.

            • @meong: Yes, sorry I misread your question. Can’t use the $250 towards the new phone.

      • that means:

        1) send in the trade in request
        2) receive the gift card of the trade-in value (can it be used during step 3 below?)
        3) pre-order online (between 15-22/9), or order/purchase in store on 22/9
        4) send in the invoice/order details before 29/9
        5) send in the device before 13/10
        6) receive the $250 before 1/11

        Am I missing or misunderstanding something?

        Cheers!

        • yes thats what i was thinking… so iphone 13 128GB gets me $600 and i can only use the $600 to buy the new iphone 15.

          then once i got the new iphone 15, i return the iphone 13 and get $250 credit later to be used for whatever.

        • +1

          No, can’t use giftcards online. In-store is fine.

          Yes to the rest.

          • @frugalftw: But you have to return your old device before the $250 gift card can be issued. So if you want to buy iphone 15 in store using the $250 giftcard there will be a period where you will have no phone at all.

  • Looks like you can't use the trade-in gift card online and you can't pre-order in-store. So does that mean that you have to pay the whole amount upfront and then you will be left with huge amount (trade in amount = bonus) of GC? Kinda sucks

    • It only works on Friday because you can only pay for it on Friday in store, when it’s no longer considered ‘preorder’.

      • but what are the chances of getting the iPhone in-store on Friday? I would say next to none?

        • It’s conditioned on generating a receipt, not you having a physical stock.

          • @frugalftw: Ah I see, so go in-store on Friday and order the phone and then wait for it? Will they extend the window of returning the device after 13 Oct in case they don't have enough in stock.

    • +1

      I believe you can get direct bank transfer for your trade in as an option if you didnt want gift card.

      • How do you do that?

  • Did anyone preoder?I see that preorder is unavailable for 15 pro max on officeworks.

    • Same here, cant pre order 15 pro max??

  • I already bought an iphone in another deal but would love the trade in credit. Can I:
    "pre order" tomorrow, trade in my old phone
    Get the credit
    Return the new phone I bought, and then pocket the difference?

    • That is between you and your values. Also the serial numbers are probably recorded.

      • Looks like they might not issue gift cards for more than 30 days after so not worth the risk, they might not take the new phone back

  • +2

    Iphone 15 pro 128gb = 1847 AUD
    1847 - 1020 ( 14pro 128gb) = 827 AUD
    827- 15% gc = 703 AUD
    703 - 250 Ow gift card = 453 AUD

    It seems like you're planning to upgrade your iPhone from 14 pro to 15 pro, but I don't think it's worth the cost of 453 AUD.

  • Can Officeworks gift cards be used to pay for sim packs? They don’t specifically exclude them from the gift card T&Cs but idk

    • Sim packs are not considered gift cards in Colesworth afaik (can use gc to pay for them). I’d think the same rules apply. But OW doesn’t do sales on starter packs, does it?

      • they do price beat often, I usually get me (and my family’s) Boost packs that way

        • Ah of course! Thanks it never occurred to me. I guess I can just price match supermarket prices when they go on sale at OW now.

  • Does anybody know if you can cancel a trade-in?

    If I were to initiate the trade-in now and later change my mind, will I be out of pocket?

    • Doubt it. All sorts of stuff can happen on release day. Say someone posted a negative review, you read it, decided to keep your phone and upgrade next time. They don’t charge you, just an authorisation on your card for the value of the credit.

  • iPhone 15 pro max $2200

    • $610 Trade in Iphone 12 pro max

    • $777 tax deductions

    • $330 ultimate gift card savings

    • $250 Office work gift card

    total savings = $1967

    OZ BARGAINED :) THANKS OP

    • Tax deductions?

      • Mrokire primary income comes from OF 😳

      • op can instant asset write off if you have a business

      • salary sacrifice

    • +2

      Do you get tax deduction on the full price or what you paid after trade-in?

    • +1

      Whats the return policy with OW? Can I return the new iphone unopend and then re-purchase again so that I can use the $250 OW GW?

  • Trade is prices seem a bit lower than going direct to Apple

  • Thoroughly check to see if you are better off using a buyback offer and the Ultimate Gift Card deal instead. You get money in your account, not a ow gift card. You can pay for the full value of the iphone with the 15% off gift card not just the difference. With an iphone 14 pro 256gb traded in and buying an iphone 15 pro for $1849 you get $277 discount plus buyback $1170 = $1447 ($402 paid) . OW deal $1849-$1310 giftcard = $539 (15% off this = you paid $458) So $56 worse off! And you have to use that $250 gift card in OW in the future

    • sorry what is buyback?

      • -1

        one of the many websites that buy your old phone….back

    • It’s obviously based on your device and offers. I can only speak for my experience, which is a great deal for a 12 mini.

      • no its not. you could have got at least $400 in your bank account by selling it to webuyback.

        • Thanks for the prompt. I just checked, most would only hit the $400 tier since the higher one requires 90% battery health.

          Numbers:

          New iPhone 15 $1497

          OW
          Trade in gc worth $310
          Ultimate gc worth $1187
          Out of pocket $1008.95
          Get back $250 in gc in November

          Webuyback
          Trade in for $400
          Ultimate gc worth $1497
          Out of pocket $872.45

          If OW gc is treated as cash, you made $113.2 in OW gc compared to webuyback. Assuming a resale value of OW gc at 15% discount, you are still netting $76 in gc compared to webuyback.

          • @frugalftw: but the actual trade in from OW is given as an OW gift card not in your account. then you get a $250 bonus OW gift card afterwards. so the ultimate gc can only be used on the leftover balance

            • @Areyouabus: Yes but you can sell the OW gc. For the $113.2 ‘profit’ you have, surely you could take a bit hit and sell the $250 gc for say $200, if you are so inclined? You’d still be winning. The key is you assumed the OW gc has no cash value, but it has.

    • man so confusing - which route is better for a 12 mini 128gb

      • -1

        sell it to webuyback and get at least $400 in your bank account. order the 15% off cards and you will get that discount off the full price not just the price difference.

        • No webuyback is worse off. See my response above.

  • Can I order at one store (interstate) and pick up at other OW store?

    • Ask a friend to buy it in your original state. Or just give your local a call and ask them?

    • Yes, I have ordered from Melbourne CBD store and collected stuffs from Chadstone store in the past.

      However, the TM can deny this for high value purchase due to rising number of frauds :(.

  • +2

    How long does it take for the voucher/return instructions to be sent out?

    They’ve placed the auth on my card but no voucher in sight haha

    • Same here.

    • Took some time for me too. Got a couple days still. Could also be ozbargained lol

    • 1-2 Days

  • +1

    It has been over an hour since I chose the "instant" gift card. Is this normal?

    • I did mine last night as well. Still have not recieved the "instant" gift card yet. Tried calling customer service. No one attends the phone. Very poor service from OW

    • Took two days for mine to come through.

  • Apple seems to have a better trade in value in my case for iphone 13 pro max inclusive of $250 voucher. Good find though OP. Thanks.

    • Wait for the next round ;)

  • It says you have to mail the phone to them to "Send in your old device before Friday 13th October 2023, giving you time for your new iPhone 15 to arrive."

    Can you do this in-store instead?

    • Moorup is a different entity I believe, they are only partnering for the gift cards, the rest is still separate. The Officeworks team might just be two or three people responding to emails and forward stuff to Moorup.

  • +1

    how is this a deal?
    you are getting ripped off on the trade in here!

    • +1

      For iPhone 12 mini, the trade-in values are:

      Apple: $360
      OW/Moorup: $310 + $250 GC

      • woah thats good. my bad

        • And a certain population here only paid $500 for the 12 mini brand new not that long ago 😛 I wish I did jump on that.

          • +1

            @frugalftw: yeh i got it on release $1100 or something. haha no regrets if there was a iphone 15 mini I'd be all over it

            • @ChatCPT: Same. The latest update made the mini harder to use, it kept going back to the previous page when I touch the right hand side of the screen. Since they have killed the line, it might just be increasingly more difficult to operate.

      • yes but you miss out on the full 15% off discount from the ultimate cards

  • @frugalftw
    One more favour please, since you have received information on the posting procedures/guides.

    Do we just return the PHONE? What about original packaging and/or accessories, do we need to include that too?

    I might have to find those somewhere at home if they need to be included =/

    • Hiya, just checked, no mention of the box or cables (didn’t they stop giving these out?). So the old ‘phone is fine’ applies 😜

      Have the email content posted below. It looks like you might not even need to have a box! There’s a padded bag provided?

    • +1

      Getting your devices ready

      Sending your old device to us is easy. Make sure all your personal data stays with you and the device is unlocked so we can give it a second life.

      1) Backup your data like contacts and photos to your iCloud, Google Drive or computer.
      2) Disconnect your device from any paired personal devices, like a smart watch.
      3) Log out of any accounts such as iCloud, iTunes and Google.
      4) Perform a factory reset on your old device, as this will erase all your data, protecting your personal information.
      You can find detailed instructions in the “Preparing your Device” section at our Moorup website https://officeworks.moorup.com.au/help-centre.
      Shipping your device to us

      Once you have your device backed up, unlocked and ready to ship, present the Return Label attached to this email, along with your device at your nearest Australia Post Office.

      Australia Post staff will scan the barcode and place your old device in a Padded Mailer (all free of charge for you).

      Once Australia Post notifies us, we will send you a notification confirming that you have dropped off your old device to Australia Post and that it's on its way to us for assessment.

      Any Questions?

      We’re here to help! Visit us online at https://officeworks.moorup.com.au/help-centre for customer support. You can also email us at [email protected].

      Remember if you have any other old Phones, Tablets, Laptop or Smart Watches in your draws, you can Trade-In as many times as you like!

      Thanks for trading in your devices!

      The Moorup Team

      Copyright(c) 2022 Moorup Technology Pty Ltd. All rights reserved.

      • 👍
        Thanks!

  • -1

    Can office work price beat for trade in credit ?
    For example the trade in value for iphone 12 pro max 128GB is $610 at OW, but $680 at apple online. Can officeworrks price beat $680 to offer more ?

    • no thats pushing it

  • -1

    how to get 15% off for officeworks GC?

    • There’s a deal going on on the Ultimate gift cards at 15% off.

  • +1

    @frugalftw

    You say to cancel the trade-in if the deal is not worth what it's thought to be, but the T&C's say if you don't send in your device by the agreed time, then they charge the pre-authorisation on your card. Do you see an option to cancel the trade-in once you've done it?

    Edit: Just emailed them and they confirmed you can cancel if the gift-card hasn't been used.

    • 👍

    • Why would you trade in a 6 months old phone 😅

        • 😂 Sagittarius, is it?

            • @ashsam: Magic 😜

              The cut over is the warranty for me personally. You save more money by netflixing instead of thinking about this until it starts to run out. Also historic price suggests the base unit depreciates less than the premium ones.

                • @ashsam: I actually do the same and never had any issues with buying second hand devices off randoms. Lots of fearful people here who’d never done it, just bought into the horror stories. I don’t have as much luck with specific colours, especially since moving away from big cities. I was after a green Mini, nothing came up for a while so bought from Apple. As far as nth nsw, Central Coast was not too bad from memory, the market was quite active, I did sell my then SE there to buy the 12 mini when I lived there briefly. The rent was maddening there btw.

            • @ashsam: done that

  • +1

    did the trade in, got the credit hold on my account… no gift card (for the trade in value) or receipt… ruh roh?

    • +1

      same, i guess their gift cards are sent manually.

    • +1

      same. Starting to be worried tbh. I haven't received an email confirming my trade in either :-(

    • They replied to my email from this morning at 7pm tonight confirming order number… hopefully get it in time tomorrow

  • Looks like OWs Moorup valuation is on lower side compared to JB hifi squaretrade eg., iphone 12 is valued 425 at OW and 520 at JB.
    Still you can get $150 extra as part of this deal.. hope JB hifi could offer Trade-in bonus as well then it'll be an awesome deal!

    • There’s a Telstra deal with an extra $350 if you have a postpaid account with them. I think this is OW’s way of price matching other trade-in offers 😏

  • Wish they did it with pixel.

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