This was posted 7 months 19 days ago, and might be an out-dated deal.

Related
  • expired

Trade-in an iPhone 12, 13 or 14, Get Bonus $250 Gift Card for an iPhone 15 Series Purchase @ Officeworks via Moorup

1199
Trade-in an iPhone 12, 13 or 14, Get Bonus $250 Gift Card for an iPhone 15 Series Purchase @ Officeworks via Moorup
Go to Deal
frugalftw on 20/09/2023 - 12:17 officeworks.moorup.com.au (9026 clicks)
Last edited 22/09/2023 - 12:07 by 2 other users

Didn’t realise this has not been posted. Credit goes to https://www.ozbargain.com.au/comment/14298300/redir.

Original Officeworks Trade-in program post

Steps:
1. Initiate a trade-in request and get the value as Officeworks gift cards today (delivered via Prezzee).
2. Pay for an iPhone 15 in store on Friday, use your trade-in gift cards plus ultimate whatever, as many as you want (no limit at Officeworks).
3. Fill the claim form.
4. Get $250 Officeworks gift card.

It only works on Friday because you can only pay for it on Friday in store, when it’s no longer considered ‘preorder’. Gift cards can’t be redeemed online.

Edit: it is only for trading in iPhones 12, 13 and 14. I got $310 for my lovely iPhone 12 mini now plus $250 later. Doubt I could sell it for $560 on the second hand market (maybe in a few years as a vintage tiny phone). Combined with the 15% ultimate gift card deal it’s quite sweet.

Edit 2: if you are really unsure, the 15% off ultimate deal is on until 26th. Monitor this thread and buy the gc only when you have read some confirmed cases here. But you need to do the trade-in request pretty soon because that takes time to process. Cancel the trade-in if this deal is not what we think it is.

Edit 3: my gc arrived a day or so after the trade-in request, it might take some time for yours. It will arrive. Also allow for the possibility of the team being ozbargained.

Edit 21/9/23 11:37: my local OW just called me back and informed me of the stock levels. They don’t have the colour I’m after, so I’ll have to go in and place an order tomorrow using the gift cards.

Edit 22/9/23 11:16: got the phone, submitted the claim and received the receipt for the trade-in bonus. Two things:
1. If you have OnePass but it doesn’t come up automatically after scanning Flybuys, bring up your barcode and scan that too.
2. The Prezzee gc needs to be manually entered into the machine. Find someone who knows how to do it. It can be done.

Final edit:
You can’t place orders on the variant that isn’t available in store. For example, my local only has access to placing orders on the black or blue.
There is a 30 day return policy on tech, OnePass’ one year thing doesn’t apply.

Conditions

New iPhone Series including iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max

Trade-in phone must be in good working order. iPhone 12 Series or newer model includes iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 14, iPhone 14 Plus, iPhone 14 Pro & iPhone 14 Pro Max

Promotion Gift Card of $250 can only be claimed once per iPhone 15 series model purchased from Officeworks. Officeworks receipt number must be provided.

Mobile Apple Gift Card Mobile Phone

Related Stores

Moorup
Moorup
Officeworks
Officeworks

closed Comments

  • abhiz on 20/09/2023 - 21:51

    Ah nothing for Apple IPhone 11 :(

  • IMadeYouReadThis on 20/09/2023 - 22:12

    Anyone submitted their claim today and got the GC already?

    • magster on 20/09/2023 - 22:24
      +1

      Yeh we did. But it also says we have to send in the phone by 27th September =/

      • IMadeYouReadThis on 20/09/2023 - 22:38

        surely that's just a standard text.

        On their promo page, it clearly says "Send in your old device before Friday 13th October 2023, giving you time for your new iPhone 15 to arrive."

        • freddiewanah on 21/09/2023 - 12:52

          Have you received the GC? I submitted around 4pm yesterday and still wait for it.

      • magster on 21/09/2023 - 23:27

        Now reading all the comments. It seems like I am one of the only ones who received the gift cards instantly =/ FYI, we submitted at 1.45pm

    • kosmonaft on 20/09/2023 - 22:41

      Not me. I've submitted around 6pm

  • freddiewanah on 21/09/2023 - 00:25

    Does anyone know if we could walk in and get the 15 Pro Max on Friday? Currently, they are all unavailable to pre order.

    • IMadeYouReadThis on 21/09/2023 - 07:32

      it is highly unlikely that you will be able to do that. Even the titanium natural color of iPhone 15 Pro is not available for a pre-order possibly due to high demand.

      • simmy on 21/09/2023 - 09:51

        So you’re saying that the availability of the iPhone 15 Pro and max be at a later date and not tomorrow on the 22nd?

        Would that affect the gift card bonus? because the window that iPhone 15 purchase is 15th-22nd September

        • IMadeYouReadThis on 21/09/2023 - 10:14
          +1

          So you’re saying that the availability of the iPhone 15 Pro and max be at a later date and not tomorrow on the 22nd?

          I am assuming that anything not available for a pre-order (Pro Max and Pro Natural colour) might be hard to get your hands on in-store tomorrow. I think I read someone's comment (may be on another OW post) that they phoned head office who has confirmed that their stores likely won't have enough stock for walk-ins.

          Would that affect the gift card bonus? because the window that iPhone 15 purchase is 15th-22nd September

          This was addressed here. As long as you order it tomorrow and pay for it, you should get the $250 GC.

  • DarkOz on 21/09/2023 - 07:47
    +1

    Submitted a trade-in yesterday at 3pm for my iPhone 12 and requested for instant gift card. Completed verification and it kept $385 from my credit card as security but didn't receive the gift card and email instruction on how to return the trade-in phone. Emailed Moorup and they said that the gift card and email would be sent the next day.

    • jmart38 on 21/09/2023 - 15:38

      Did you get yours yet?

      • DarkOz on 22/09/2023 - 08:17

        Still didn't get it 2 days later but I am not worried. I have some excess funds from the Ultimate GCs to complete the purchase today.

  • vash12 on 21/09/2023 - 08:20

    Stack this with onepass deal to get 5x points?
    https://www.ozbargain.com.au/node/799939

    • frugalftw on 21/09/2023 - 11:23

      Why do you have to do it today? 22nd is included. I don’t know where are you getting that from, but it’s incorrect. If you choose to not read this thread, at least ask instead of commenting randomly.

      • rpb on 21/09/2023 - 11:26

        Yes, I just posted further down:
        I was just told by the store you can order in-store tomorrow. That would satisfy the conditions of the $250 bonus and allow use of the Ultimate Gift cards. You won't get it tomorrow though but you will get a good deal.

  • Shpox on 21/09/2023 - 10:18
    +1

    Hi guys, so a bit of help understanding this. Iphone 14 256gb.

    1. Webuyback - Not an Option as it needs to be new.

    2. Apple Buyback: $1,010 - Can be applied to pre-order
      JB: $1,100 - Can be applied to pre-order
      Officeworks: $1,060 - +250 can't be applied to preorder.

    What am I missing here?

    • frugalftw on 21/09/2023 - 11:45

      The $1060 can be used towards the new phone iff you do it on Friday in store. The $250 would have to go to a piggy bank. If you do not open the $250 in your Prezzee account, you can sell it for at least $200. I’d buy it off you for $200 for sure lol

  • Raskids10 on 21/09/2023 - 10:20

    Can we pre order instore today? Need to use the trade in voucher.

    • DarkOz on 21/09/2023 - 10:48
      +1

      Nope. The only option is to go in store tomorrow.
      - Can't pre-ordered online as it will only accept 1 single payment
      - I just visited an Officeworks branch an hour ago only to be told pre-order is only available online. I said I couldn't as it won't allow me to use 3 x GCs the guy told me to call the Officeworks number
      - I called the Officeworks number and the lady advised me that pre-orders are only available online

      Our only chance to get the bonus $250 trade-in GC is to go in store tomorrow and use the Ultimate GCs or pre-order today if you have some loose change of $1,497+

      • Raskids10 on 21/09/2023 - 11:17

        Thanks for the info. Won’t do an online order as I need to use the trade in code plus the Ultimate GC

        • rpb on 21/09/2023 - 11:24
          +1

          I was just told by the store you can order in-store tomorrow. That would satisfy the conditions of the $250 bonus and allow use of the Ultimate Gift cards. You won't get it tomorrow though but you will get a good deal.

          • Raskids10 on 21/09/2023 - 11:46

            @rpb: So even if there is no stock in store, we could still be able to order?

            • rpb on 21/09/2023 - 11:46
              +1

              @Raskids10: Thats what I was told. Supply could be 1 to 2 weeks though.

              • haru on 22/09/2023 - 07:39

                @rpb: My store said the opposite. No stock no order.

                • rpb on 22/09/2023 - 10:38

                  @haru: Yeah they can only order the same as the website. In Perth they could order me the Pro 256 I want so I was ok. Really poorly run, or was it intentional???

  • simmy on 21/09/2023 - 10:52
    +3

    I have read comments on the other thread and seen that head office has confirmed that there will be no stock for walk ins/ no stock online for preorder for iPhone 15 Pro/Pro Max/ poor customer service from Moorup from previous trade-ins regarding gift cards. So I’ve decided to cancel my trade-in

    I called up Moorup to check my trade-in request last night @ 2200 since I have not received any confirmation/ not received “instant” gift card and my card had funds held.

    The person said that there was an error with my order and it did not process - so I’d advise anyone who has not received their gift card or has changed their mind after more information to give them a call and enquire or cancel the trade-in.

    • solacens on 21/09/2023 - 10:54

      Same boat. Same situation.

    • MacD on 21/09/2023 - 11:32

      Same situation here. How do you cancel the trade-in?

      • simmy on 21/09/2023 - 12:58
        +1

        Give them a call and quote order number and if you don’t have one, they’ll request your details to search you up

    • freddiewanah on 21/09/2023 - 12:48

      where did you find the Moorup number?

  • Jugg.Judy on 21/09/2023 - 11:21

    iphone 12 64gb in mint condition value at $385, is this good?

    • frugalftw on 21/09/2023 - 11:24
      +1

      Shop around and find out. Try Apple, jb hifi, webuyback and mobile monster, to name a few common ones.

      • Jugg.Judy on 21/09/2023 - 11:29

        I visited Apple store last week, if I remember correctly they offer me $430, the only issue with mine is battery is at 80%, no sure if I can fetch $385+250 = $635 in private market or take up this deal.

        • frugalftw on 21/09/2023 - 11:34
          +1

          It also depends on if you have any use for the $250 gc later, so factor that in. Personally I think this a very good deal for 12 in general, because of battery health, warranty and product life cycle (if you bought at launch).

          • vash12 on 21/09/2023 - 11:49

            @frugalftw: What's stopping me from returning the new iphone unopend later on and repurchasing it again using $250gc?

            • frugalftw on 21/09/2023 - 11:55

              @vash12: The gc is out in November, that’s a bit of a long window to return a phone. But who knows how OnePass is complicating all of this. You can give it a go if it feels right to you, especially if you stored it right.

              Personally, I don’t agree with the act. I like OW, prefer to feed the goose over killing it. Play the long game 😅

        • ace888 on 21/09/2023 - 11:34
          +1

          Just check here: https://www.apple.com/au/shop/trade-in

          • Jugg.Judy on 21/09/2023 - 11:45

            @ace888: I guess I will jump in this deal due to battery level, anyone know if Apple offer free battery replacement warranty (no Apple Care) I spoke to guy there, got a feeling they might offer free replacemtn if under consumer law or something?

            • frugalftw on 21/09/2023 - 11:50

              @Jugg.Judy: They only do anything under warranty if it’s 79% last time I spoke to them. Off the books, someone told me Apple covers battery for 3 years, but that was a very long time ago, not sure if it’s still the case. You just need to kill your battery a tiny bit more and practice your social engineering skills 🙃

              • Jugg.Judy on 21/09/2023 - 12:01

                @frugalftw: wtf..I just check battery health 78%, it was 80% last week, but I just call apple, they say only cover 12 months for free battery replacement, is 3 years applecare+ or general consumer law?

                • frugalftw on 21/09/2023 - 12:15
                  +1

                  @Jugg.Judy: 3 year was probably ACL, I’ve never used apple care. They must have managed to get around it somehow, or things changed. I mean, reasonable life expectancy of a phone (battery), that is really what you are disputing here with them. Maybe ACCC can help if you are up for a bit of a discussion with them. I think you might have better luck talking to someone in store tho. I had someone servicing my 5-year old MacBook without pulling ACL or anything at one stage, just asked nicely.

                  • Jugg.Judy on 21/09/2023 - 12:38
                    +1

                    @frugalftw: thanks for the advice, I decide to jump into this deal due to time constrant, otherwise I would have check the battery replacement 1st!

  • MacD on 21/09/2023 - 11:34

    Anyone recieve their "instant" gift card yet? Still waiting for mine since yesterday afternoon. Cant get in contact with Moorup either. Tried calling OW customer service. They pretty much handballed the situation and saying nothing they can do. Very poor experience so far with OW.

    • Cheryhello on 21/09/2023 - 12:44

      Same here, stuck waiting on trade in gift card and above comment said they won’t give out until November, that’s a bit of meh…trying to cancel and not sure where from

    • simmy on 21/09/2023 - 13:01

      Contact them here
      03 6118 7190
      https://tradein.moorup.com.au/contact

  • solacens on 21/09/2023 - 12:48

    What to do with stucked "instant" gift card with credit held?

    • frugalftw on 21/09/2023 - 12:54

      Follow up with emails.

      • MacD on 21/09/2023 - 13:35

        By the time they reply the promotion is probably over lol

        • solacens on 21/09/2023 - 14:56

          So true…

        • victinini on 21/09/2023 - 16:18

          The trade-in credit is separate from the purchase of the new phone so if you're paying by card or by gift cards I assume you can still buy on the day, claim trade-in offer, then deal with the trade credit later on?

    • simmy on 21/09/2023 - 13:01
      +1

      Contact them here
      03 6118 7190
      https://tradein.moorup.com.au/contact

      • kosmonaft on 21/09/2023 - 13:05
        +1

        No support members are available to take your call

  • momorat on 21/09/2023 - 14:37
    +4

    Contacted Moorup via 03 6118 7190 and they said all trade credits will be sent through today.

    • Raskids10 on 21/09/2023 - 14:58

      Did you receive any confirmation email that trade in process was complete on the website?

      • momorat on 21/09/2023 - 15:29

        Still got no confirmation email but he was able to give the trade in order number over the phone…

    • solacens on 21/09/2023 - 15:25

      So does anyone get any good news in mailbox?

    • Raskids10 on 21/09/2023 - 19:20

      You got them yet?

  • dylanhu on 21/09/2023 - 14:54

    Is it okay to buy in-store?

    • Raskids10 on 21/09/2023 - 15:17

      You can from tomorrow

  • mrhorse on 21/09/2023 - 16:20
    +1

    Just got a response:

    Thank you for your email. Please be informed that your trade in order 5*** was successful. We will send in your gift cards and return label will be sent to you during the course of the day. Please bear with us until such time.

    Kind regards,
    Customer Support
    Officeworks Trade-in (Powered by Moorup)

    • Talsek on 21/09/2023 - 17:04

      Got that yesterday but no label/GC today

      • solacens on 21/09/2023 - 17:05

        At least you guys' orders are recorded in their system.

        • Raskids10 on 21/09/2023 - 17:14

          Can’t get bloody contact with them. Either on hold for 10 mins or not available

          • solacens on 21/09/2023 - 17:14

            @Raskids10: Certainly got ozbargined. I lost faith on continuing this deal.

        • freddiewanah on 21/09/2023 - 17:49

          If it's got ozbargined, at least someone should receive the label/GC

    • Jugg.Judy on 21/09/2023 - 20:33

      I got this email as well, but dont we need order no. to lodge claim by eob tomorrow? If pay by ultimate gift card, ultimate gift card balance neede is iphone 15- trade in amount(exclude $250 bonus) right?

    • kosmonaft on 21/09/2023 - 20:41

      I've sent 2 emails and got 2 different replies:

      1. Kindly note that I have requested the relevant department to re issue the Prezzee gift card voucher, we will keep you informed once we receive a reply from them.

      Kind Regards,

      Customer Support
      Officeworks Trade-in (Powered by Moorup)

      1. Thank you for your email. Please be informed that your trade in order 5*** was successful. We will send in your gift cards and return label will be sent to you during the course of the day. Please bear with us until such time.

      Kind regards,
      Moorup Support Team

      1 was at 14:10
      2 was at 19:55

      Insane

  • ktek on 21/09/2023 - 18:14
    +3

    IMO avoid at all costs, got on this as soon as the preorders opened on Friday and did not receive my GC and return instructions until yesterday (5 days late). Missed out on the first round of OW preorders with variant wanted while waiting and subsequently missed the second release of preorders earlier this week again, emailed and called them multiple times over the week and they only responded via email on Saturday initially advising that they couldn't find my order even though they've had the credit hold since Friday.

    Been trying to get my order cancelled from onwards Saturday as I have no need for the GCs anymore nor do I want to send my phone in before I get a replacement, email instructions from yesterday still state 27th Sept deadline for returns and not going to risk going against it given how badly they communicate. Still unable to get hold of anyone today - email or phone or otherwise.

    Will probably get a chargeback on CC if they continue to ignore, haven't touched any of the GCs sent. I'm probably going to stick to Apple's trade-in from now on and cop the lower value or just sell it on marketplace, not worth the hassle for the promotion unless you can tolerate being ignored when things go wrong.

    Good luck to anyone else brave enough though.

    • cerveza on 21/09/2023 - 18:55

      Have you considered the JB Hi Fi trade in offer? Im leaning towards that if this mob fails.

      • solacens on 21/09/2023 - 19:11

        I'm tending to grab one at JB Hifi too.

        Iff no gift card is issued today night.

        • randomdude14 on 21/09/2023 - 20:58

          JB only does a direct trade in and no more bonus voucher sadly :-(

      • ktek on 21/09/2023 - 20:13
        -1

        I did, but my 13PM is worth $1055 with Apple and JB is only offering $975. So unless JB does a promotion I'm most likely going to go with Apple. Only tried this deal because of the $250 on top of the $1020 offered, didn't expect "instant" to be 5 days late.

        Might try to reserve tomorrow at 6am, and just do a in-store trade in with Apple for purchase credit on the spot for whenever the reservation is. Should be the same value as online without having to send it back etc.

    • Raskids10 on 21/09/2023 - 20:31

      Would it be easy to cancel this trade in with this buggars?

    • frugalftw on 21/09/2023 - 21:19
      -1

      You would not have been able to use the gc if you were going for the preorder anyway, because it can’t be used online.

      I understand you are upset, but it’s still your responsibility to figure out how the pieces fit together before actioning on it. In this case, all I did was calling my local OW and asked about how to do the trade-in. Granted, it’s not very straightforward, that’s why there are steps and lots of edits.

      These t&cs are publicly available and legally binding, in case you missed that. OW has also always honoured whatever deals, not to mention the ACL is practically ozb 101.

      It reads like you just wanted it done yesteryear, when in reality this is a promotion running by a small team and probably never imagined being ozbargained. Please treat people like they are real, living beings who are only capable of doing so much in the time given. It’s taken most of my day yesterday just to respond to this thread, and I don’t work for either OW or ozb. Imagine the amount of inquiries at moor up.

      • Raskids10 on 21/09/2023 - 21:32

        Wanted to use the trade in gc for tomorrow as mentioned in the post, not pre order. I have tried contacting them this whole day on call and email both to atleast get a confirmation of the trade in. How can they not get time to answer a call for anyone the whole day. This is a bad customer service.

        • frugalftw on 21/09/2023 - 21:50
          -1

          I don’t know how they work, but if you know how ddos works, imagine that but with phone calls and emails, and all of it hitting a real person. You are quite right on the bad customer service part, at least the availability is nonexistent. Given that they asked for IDs, I’d guess there’s a fair bit of manual work involved in this whole thing.

          Someone did mention in the comment you can opt to receive direct deposit as opposed to gcs during the trade in. That might have been the overlooked solution.

          • Raskids10 on 21/09/2023 - 21:57

            @frugalftw: Yeah didn’t know about the direct deposit at all. Might have considered it too

            • frugalftw on 21/09/2023 - 22:02
              +1

              @Raskids10: I can’t find the comment now lol Just dug a little about moor up. 20 people, explains a lot. At least they seem to be on the good side, in reducing e-waste.

              Moorup
              Website
              http://www.moorup.com.au
              Industry
              Telecommunications
              Company size
              11-50 employees
              Headquarters
              Heidelberg West , Victoria
              Type
              Privately Held
              Founded
              2018

      • ktek on 21/09/2023 - 22:50
        +1

        I understand you are upset, but it’s still your responsibility to figure out how the pieces fit together before actioning on it. In this case, all I did was calling my local OW and asked about how to do the trade-in.

        I'm not upset at anyone, nor have I even confronted them of anything or abused staff that you're alluding to (not that I have been given any chance anyway lol). It's just a phone at the end of the day, I've just been trying to follow up with the cancellation of my order from as far back as Saturday to their email and number as advertised since the deal was not what it seemed to be IMO. I agree I should've read the T&Cs more carefully and I understand it's my fault for not knowing OW GCs don't work online, but as this is the first time I've ever used OW GCs and preorder system and I thought they would work online as 99% of retailers these days do (JB, Harvey, Apple etc). Lessons learnt for next time I suppose.

        It reads like you just wanted it done yesteryear, when in reality this is a promotion running by a small team and probably never imagined being ozbargained. Please treat people like they are real, living beings who are only capable of doing so much in the time given.

        I don't understand this take, they're partnered with one of the biggest retailers in Australia so the expectation is there so they can provide what they advertised especially if they know there's going to be new phones announced and are running this promotion. If they can't do it then it's their issue (and OWs) and not the consumers, people shouldn't have to be stuck here with with credit holds not receiving their GCs by the end of today when the only day where the stars line up is tomorrow for the promotion. It is a complete luck of the draw to acquire the deal due to the short-staffing at this point and I'm willing to bet most people in this thread won't receive their GCs on time to satisfy the promotion requirements. Even though again, they advertise instant GCs (delays + bad communication is why I neg'd for).

        Granted, it’s not very straightforward, that’s why there are steps and lots of edits.

        Which is more or less the reason I have an issue with this promotion, the amount of hoops required to jump through and not to mention the requirement to order the phones in person this Friday in order to use the GCs in the first place and still get the deal. But on top of that, not providing the instructions and GCs as advertised. I know that many will still see this as a good deal and you seem content as well, but I'm just voicing experience with how they're handling this situation. To each their own, but I certainly won't be supporting this.

        It’s taken most of my day yesterday just to respond to this thread, and I don’t work for either OW or ozb. Imagine the amount of inquiries at moor up.

        Don't take the neg personally OP, you've done excellently with this post on an otherwise great deal, but Moorup has fumbled it hard. Nothing from my experience should diminish yours OP, if you are happy with how they're treating you then more power to you. I'm just stating how I've been treated since all I've done is email and tried call to check up on the GCs as promised, and to cancel the trade in since I was after preorders for tomorrow or Monday. Now knowing the terms I don't have an issue with using the GCs in person if the whole process was clearer, but the whole experience so far has just left a bad taste and would rather take my money elsewhere.

  • mgfcode on 21/09/2023 - 19:01

    +1
    same as others. “instant” gift card still haven’t came thorough, even though credit card have been charged pre auth

    • Raskids10 on 21/09/2023 - 19:07

      When did you initiate the trade in and have you got a order number or any confirmation email?

      • mgfcode on 21/09/2023 - 23:23

        early in the day. yes, i email them and they reply with the order number and say they will send it today. but, looks like not?

  • wearabloodymask on 21/09/2023 - 20:37

    i am planning to trade in 2 phones (seperate transactions) and then purchase in store 2 phones (seperate transactions). can i claim this twice? the wording is a bid odd 'Promotion Gift Card of $250 can only be claimed once per each iPhone 15 series model purchased from Officeworks. Officeworks receipt number must be provided."

    • Raskids10 on 21/09/2023 - 20:41

      Promotion ends tomorrow. Good luck getting the trade in through by that time

    • frugalftw on 21/09/2023 - 20:55

      If you are happy to pay for the phone outright without using the gc, you can give it a go but probably use two different identities. You are unlikely to be able to receive the gc in time to redeem it tomorrow, but as soon as the authorisation is placed on your cc, the contract of sale should be binding, meaning you will definitely get the gc, but patient is very much required, judging by the comments of late.

  • randomdude14 on 21/09/2023 - 20:54
    +2

    main problem here is its NOT a trade-in. Your credit comes after the new iPhone 15 is fully paid - so you're stuck with officeworks vouchers for the NEXT purchase.

  • DingoBlue on 21/09/2023 - 21:19

    Has anyone received the vouchers today?

    I thought you were all waiting for physical cards or something, not “instant” gift cards.

  • mrhorse on 21/09/2023 - 22:53

    I might be wrong, but I highly doubt they would be able to honour what they promised, starting from the “instant” gift card.

    As a result, you end up being forced to buy OW gift cards with no discount at all or to pay the full amount upfront and hold the trade-in amount + $250 OW cards for a long time.

    • frugalftw on 21/09/2023 - 23:58

      OW would always be partially responsible since it’s a partnership between the two for this deal. Moorup can’t be afk for good because ultimately OW is holding a contract. And if people are providing feedback to OW about the lack of support on Moorup end, it’s only a matter of time for OW to act on it. They are still bound by the ACL, and ozb class action is no joke. No one is that dumb.

      As far as the delays go, my guess is their automation is not up to the task and they are doing it manually.

  • ggman on 21/09/2023 - 23:34
    +1

    Am I missing something? I still don’t feel like OW trade in is a good deal. I have an iphone 12 pro max 512gb and the trade in value at OW is only $670 + $250 vouchers. However some other trade in providers valuate it for $870 cash to bank and It allows me to buy more ultimate gift cards (about $1020 in values at 15% off). May be its just my case. Btw, don’t forget to signup one pass trial and collect about $50 worths of Flybuys points if buying at officeworks. :)

  • ozvince on 22/09/2023 - 02:25

    When is the trade in promotion ends?
    I’m going overseas on Dec wanna get my GST refund as well

    • Coxy777 on 22/09/2023 - 07:09

      Last day to purchase a 15/15 Pro to get the additional $250 is today.

    • solacens on 22/09/2023 - 09:37

      Reminder: 60 days for TRS.

  • Coxy777 on 22/09/2023 - 07:08
    +2

    Just been into my local store. Because there is no stock in the warehouse they are unable to order through their in-store system.

    Suggested calling customer service to see if you can order and use gift cards over the phone.

    • Raskids10 on 22/09/2023 - 07:27

      What does the customer service say ?

Login or Join to leave a comment
Login Join