• long running

nbn FTTN/FTTC to FTTP Upgrade & Plan (Select Locations): 250/25 $79/M, 1000/50 $89/M for 12 Months @ Leaptel

1731

$30 off per month on 250/25 & 500/50 nbn plans for 12 months. (500/50 plan will be upgraded to 1000/50 from 1 December and at the same price).
Additional $10 off per month for 12 months if you join and upgrade from nbn FTTN/C connection to FTTP Fibre connection (select locations only).

Both new and existing customers can access the fibre upgrade pricing.

Check your address here.

No contract and all Australian support.

500/50 is going to change to 1000/50 from December 1st for the same price of $89/month.

With FTTN to FTTP you can get 100/20 $64.95/month or 100/40 $74.95/month for 12 months.

Leaptel Fibre Upgrade T&Cs.


What is the minimum speed plan you can order from a participating ISP to get FTTP?

FTTN to FTTP: Home Fast (100/20).

FTTC to FTTP: Home Superfast (250/25).

Can I order a faster speed plan?

Faster speeds can be ordered.

FTTN to FTTP: Fast Pro (100/40), Home Superfast (250/25) and Home Ultrafast (1000/50).

FTTC to FTTP: Home Ultrafast (1000/50).

Referral Links

Referral: random (377)

$50 credit for the referee and referrer. Once a referee has been accepted by Leaptel and paid for their second month, the referrer will get a credit
of $50 applied to their account. The referee will receive a $50 credit upon paying their second month invoice unless they have obtained
another promotion during the online application process. This $50 credit will be applied to their account for their third month invoice.

Related Stores

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Comments

          • +1

            @Twix: Service Class: 1
            FTTP Upgrade available: 21 Nov 2023

            Looks like it just made the cut yesterday!

            Fibre to the Premises (FTTP) - Service Class 1
            Your area is serviceable by Fibre, however no box on the outside or NTD (nbn™ box) on the inside have been installed. In other words, fibre has yet to be installed from the street or pit to the premises. You are able to order a service and an installation appointment can be made. This may necessitate a couple of appointments over the next few weeks before we can have an active NBN connection up and running. Appointments are usually booked by the nbn™ as a first available basis and the final installation appointment will require a person over the age of 18 to be at the home during the appointment time. Time frame 3-14 days for appointments depending on the area.

            • +1

              @dammit: You probably can get away with giving Exetel notice now. To be safe I would wait until FTTP is connected.

              • +1

                @Twix: @Twix thanks for the guidance, my appointment with NBN is not until 15th Dec, I imagine that's appt 1 of (hopefully) 2? In which case appt 2 may be anywhere from the next day or who knows given it's very close to christmas…so potentially in Jan?

                I had thought of an idea, could I give exetel the 30 day notice, then if appt's / FTTP is still not sorted, on the day exetel disconnect, simply just sign up to a new NBN provider as when I switch FTTC it seems to be instant? (& hopefully choose one that does not have a 30 day notice period, if they exist), that way as soon as fttp is ready, I can then kill off that new fttc provider account/connection ?

                • +1

                  @dammit: Contacted leaptel to ask if any earlier appointment had came up, unfortunately NBN cancelled this appointment and didn't advise them, with the response
                  "This Order has been escalated to an internal nbn group, further updates will be provided as soon as possible."

                  Not sure what the issue is… another reason not to cancel anything I guess!

                • @dammit: They might finish the job in 1-4 hours if they can. If not they will have to come back later. As for when I don't know.

                  That won't work as the new provider will see you're FTTP installation is in progress.

                  There maybe a blockage in the street somewhere.

  • I'm currently with superloop… How does leaptel compare performance wise.. download speeds and latency? I noticed from Melbourne, I had relatively few hours to nextDC in Sydney.

    So I thought superloop were pretty decent from a network routing perspective.

    • Performance should be comparable for FTTN and basically the same for FTTP - the advantage with Leaptel is if you need support, they have local Australia support people that actually answer the phone / emails / chat.

      • Agree with Bauser - only had three planned outages in my area with Leaptel, last email I can find was May 2023. Can't blame thunderstorms outages on Leaptel, that's why I bought a UPS just for the Box and the Wifi Mesh Modem. I may try superloop next to get the discounted cost, then move back to Leaptel afterwards.

  • -1

    oh this is UPGRADE ONLY. so you can't just sign up if you are already on fibre…. That's ridiculous….

  • I signed up (FTTN exetel to FTTP Leaptel).

    Do I start with Leaptel from when I sign up (continuing with FTTN until FTTP is provisioned), or do I stay with my old provider and it start once the FTTP is provisioned?

    • I just did the same at the beginning of last month, but from Aussie BB.

      I moved across straight away to FttN with Leaptel and then I contacted them again around mid November once FttP was available for our address - Leaptel advised the customer has to contact them once it becomes available at your address - they can't contact the contact to advise when a location becomes available apparently.

      I'm booked in for this Tuesday with the NBN to get FttP.

  • So do I need to sign up for Fttn with leaptel then ask for an upgrade? I currently have no active nbn service at all…

    • No you can skip FTTN and order FTTP.

      • I'm on the page linked to this post but there's no way to proceed with the sign up… I put in my address and it says I'm eligible and I can select the plan but no next or continue button?

        • Call up.

          • @Twix: Ok thanks I have signed up for fttp, 100/20. Is it safe to say the billing period starts when the fttp service is active or has is already started the moment you sign up?

  • Just signed up for fttp install date is 24/2/24 Saturday fingers x it all goes smooth. On the webpage it says 1 day install anyone had this luck

    • I remember there were 2 install dates for me. First was to run fibre from street to a box outside the house, second was to have it run from the box to a modem they installed inside the house.

      Both were NBN techs, nothing to do with Leaptel.

    • I thought they were going to come do inspection day 1 but it was a back to back install (no need to run conduit) and the tech did the install day 1 took an hour.
      The tech's face lit up with relief when I said just install it back to back where the existing copper is.
      So it may depend on how complex your install is.

    • for me it was one day job, yes.

  • Definitely back to back only hiccup I can see is the pit to my house I hoping there is conduit there

  • -1

    I signed up at the start of January for an upgrade. I've had the external box installed last week, however still waiting for internal install by NBN, which they advised would be another 3-4 weeks.

    The communication from Leaptel has been terrible. I had to follow up multiple times to get updates and then sometimes didn't get the right information. Last night I called them and was on hold for 15 minutes before giving up. I then went on to the Chat support and waited minutes between messages.

    I've cancelled the upgrade due to the poor service, both by NBN and Leaptel. Now moving away from them.

  • Yep I just had a no show tech and there is nothing anyone can do I also had to engage leaptel on updates very poor in nbns side Who did you go with now superloop look promising

  • My start date with Leaptel was set for today - I promptly received the information I needed to get started early this morning. Everything on the Leaptel side went smoothly, I'm just an idiot and over complicated my modem/router set up so it took me a little while to get going, but I'm now up and running and everything is good so far!

  • Good to hear that. My fttp install apt was booked i had to reschedule and calling Leaptel was a breeze to change. So hoping my apt will go smoothly also.

    • Just PM you my referral @Angelscrap.

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