Apparently Ola is shutting down on 12th April 2024

bargain ben on 08/04/2024 - 22:11

Just received this email… I’m surprised that there’s nothing in the news about this…

Subject : Ola services will no longer be available in your area

Body :
Ola will discontinue operations in your area on 12th April 2024. This means that you will no longer be able to book any rides through your Ola app from that date.
You must not take any rides with any vehicle purporting to be an Ola vehicle or Ola driver from 12th April 2024. Ola has not authorised any driver or any other party to use the Ola brand or provide rides on Ola's behalf.

Your Account Information:
You will still be able to access your account information from your app and raise any queries or issues to our Customer Care team through the usual channels for a period of 30 days until 11th May 2024.
After 11th May 2024, you will no longer have access to your app.

Customer Care Support:
Dedicated Customer Care support will cease on 12th May 2024. Thereafter, any queries raised will need to be made by email to [email protected].
We'd like to take this opportunity to thank you for all your support for Ola.
Team Ola

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Comments

    • bargain ben on 08/04/2024 - 22:19
      +15

      If it was on News.com.au it would be the headline “Shock as popular ride sharing app closes down”

      • altomic on 08/04/2024 - 22:53
        +5

        "Australians devastated as famous Aussie company goes under"

      • Stewardo on 08/04/2024 - 23:12

        Beloved ride sharing app

      • battler on 09/04/2024 - 07:51
        +2

        you forgot the extra quotes in title: "…Customers "shocked" as popular ride sharing app closes down…"

      • melbourne guy on 09/04/2024 - 11:53

        They surprisingly used the bland headline "Ola rideshare shuts down service across Australia" :(
        Found a second headline: "Major Uber competitor abruptly shuts"

      • c64 on 09/04/2024 - 12:47
        +1

        If it was on News.com.au it would be the headline …

        that can't be right. you haven't used any of the words horrific, heartwrenching, terrifying, tragic, frightening, outrage, astonishing, insane, harrowing or hilarious

    • Baysew on 08/04/2024 - 22:21
      +16

      You say Ola, I say goodbye.

    • pharkurnell on 09/04/2024 - 12:06
      +1

      You beat me to it…

      never heard of it

  • Jimothy Wongingtons on 08/04/2024 - 22:33
    +2

    I feel like I haven’t seen didi much around either too

    • paddyo on 08/04/2024 - 22:40

      It was spruiked as a public transport option in Adelaide, but not seen it anywhere else.

    • altomic on 08/04/2024 - 22:54
      +3

      I get emails from them even every second day offering discounts.

      • jv on 08/04/2024 - 23:25
        -8

        I get emails from them even every second day

        You must be special.

    • Cheaplikethebird on 09/04/2024 - 08:42
      +1

      They threw me a bunch of 30% off vouchers about a month ago. Still going.

  • May4th on 08/04/2024 - 22:55

    no great loss there

  • Ezekiel2320 on 08/04/2024 - 23:31
    -2

    Stopped using them when they stopped giving me free rides

    • jv on 09/04/2024 - 01:13
      +1

      Their loss…

    • bdl on 09/04/2024 - 09:00

      Stopped using them when they were charging tolls during rides that weren't using toll roads (their stupid GPS system thought I was travelling on Citylink when travelling on a parallel road, on four difference occasions)

  • bdl on 08/04/2024 - 23:39
    -1

    …and stay out

  • lordezekiel on 09/04/2024 - 06:09

    Adios!

  • DingoBilly on 09/04/2024 - 07:29
    +11

    People here don't seem to care, but it is important to have competition in the ride share segment.

    Uber has already been getting worse and worse over time, if there's even less competition it'll just continue to worsen.

    • Boioioioi on 09/04/2024 - 08:16
      +7

      Applies to most industries. When masters was a thing I hated it because every experience I had there sucked… But now Mitre 10 is mostly gone, home hardware mostly gone, masters is gone, Bunnings has a monopoly and nobody to keep them in check

    • SimAus007 on 09/04/2024 - 11:26
      +1

      Yep, I haven't used Uber in years, although I always compare pricing and I always get a better deal elsewhere. Didi has been great in my experience.

  • Wiadro on 09/04/2024 - 07:36

    Ola bye

  • Brian McGee on 09/04/2024 - 07:42
    +1

    Wonder how much they had to pay to the taxi group? Maybe they were next on the hitlist of starting illegal operations and saw it as a good time to get out.

  • DingoBlue on 09/04/2024 - 09:50

    It's not in the news because the 90% of the "news" is just slightly-reworded press releases from companies that certainly don't go on press blitzes to tell everyone they're shutting down.

  • Darayus on 09/04/2024 - 09:53
    +3

    Get DIDI good car service for Sydney. Ola was always expensive by 20% and final bill is not what was expected or projected. So stop using after some time.

    • Sweet3st on 09/04/2024 - 11:01

      I agree. I swapped from Ola to Didi ages ago.

  • Gdsamp on 09/04/2024 - 11:38

    Godspeed

  • bobwokeup on 09/04/2024 - 12:23

    Why don’t people like them? That was my first ride share app to check then DiDi. They all have bad customer service I know that.

    • vodamerc on 09/04/2024 - 13:30

      You get what you pay for

      • bobwokeup on 09/04/2024 - 13:42
        +2

        True but they are all the same drivers so I’d rather pay less. The customer support is terrible on all 3 so not sure why everyone on here hates Ola.

        • vodamerc on 09/04/2024 - 13:43

          You pay less = Driver paid less = Less care and effort

          • bobwokeup on 09/04/2024 - 13:53
            +1

            @vodamerc: Yeah but half the time the drivers have all 3 so you’d hope they treat you the same irrelevant of where you ordered.
            In saying that I haven’t had issues with drivers, other than their lack of common sense on the road haha

  • Hvrd on 10/04/2024 - 17:46

    my app isnt working already

    • bobwokeup on 10/04/2024 - 18:18

      Oh yeah same.

  • kerfuffle on 11/04/2024 - 18:33

    Just got the e-mail with 5.5 hours' notice until April 12 :/

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