This was posted 9 months 15 days ago, and might be an out-dated deal.

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Monkey Shoulder Blended Malt Scotch Whisky 700ml $60, Malibu Caribbean White Rum 700ml $44, 50% ShopBack Cashback @ First Choice

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Monkey Shoulder Blended Malt Scotch Whisky 700ml $60, Malibu Caribbean White Rum 700ml $44, 50% ShopBack Cashback @ First Choice
Go to Deal
Samsungnote10 on 07/01/2025 - 13:54 firstchoiceliquor.com.au (2868 clicks)
Last edited 08/01/2025 - 06:32 by 2 other users

For 7 January 2025 only, 50% cashback with Shopback brings Monkey Shoulder Blended Malt Scotch Whisky 700ml down to $32.72 per bottle and Malibu Caribbean White Rum 700ml down to $24 per bottle.

Monkey Shoulder Blended Malt Scotch Whisky 700ml Expired

This is a very good non peated whiskey on a budget, and works extra well in cocktails/mixers

Malibu Caribbean White Rum 700ml

Still waiting for mine to track but previous order tracked at full rate

Free Express Delivery for orders above $99, for those hardcore alcoholics that need it within 90 mins

Smirnoff Raspberry Crush Vodka 700mL 30% $41 Expired

A must for every red blooded alpha male, $22.36 after cashback

Edit: One of my orders has tracked Ex GST correctly, second/third order has tracked at $0.22c

Alcohol Cashback Liquor Malibu Monkey Shoulder Rum Scotch Whisky

Related Stores

First Choice Liquor Market
First Choice Liquor Market
ShopBack AU
ShopBack AU
Third-Party

closed Comments

  • iamnowhere24 on 29/01/2025 - 13:41

    One tracked 29.56 the other still 0.22 both monkey shoulder .

  • steveyc on 30/01/2025 - 20:55

    How is everyone going with Shopback, super disappointed at the moment
    The chatbot is super frustrating, there doesn't seem to be any responses from shopback's help email.. just a copy and paste email :(
    Help!!!

    Hi ShopBack user,
    Thank you for your patience while we reviewed this.
    We're pleased to inform you that the correct Cashback for your purchase will be credited to your account as an Online Bonus Cashback within 14 days from your purchase date. Please note that Cashback applies only to the order value, excluding GST, delivery fees, and any other additional charges.
    If your Cashback status remains unchanged after 14 days, please don't hesitate to reply to this email.
    Thank you for your understanding.
    Best regards,
    ShopBack Support Team

      • bcYield on 31/01/2025 - 05:17

        I replied to the email after 14 days and yet another 14 days past….

        On the shopback website, it says confirmed by x date then y date then z date.

        No stress about it. Make a quick follow up and pass. Not worth the worry. Nothing changes for more effort. Set a reminder for the next 14 days and forget.

  • Rojohe on 31/01/2025 - 10:10

    What's annoying is when I go through support to report missing cash back, Smirnoff is greyed out and says not available for cashback.

  • swamp potato on 31/01/2025 - 11:01
    +1

    Do we contact via the app or do we contact via OzB? I don't even know where to begin.

  • shahrah on 31/01/2025 - 11:14

    They don't even follow up my case anymore. I have contacted them after seeimg the 0 cashback and they told me wait till 14 days and if the problem is still exist then reply the corrent email and request help.

    I replied that email, used the app and tried every posssible way but it seems they are ignoring me.

    Shame on them.

    • curious101 on 01/02/2025 - 18:30

      Same for me, they close off the tickets instantly.

  • werdplaya58 on 31/01/2025 - 15:02

    I finally got my cashback as 'Online - Bonus' except it is tracked at $27.05 rather than $30. So stupid they can't even get the amount right but close enough. No chance I'll go for any deals like this again.

    • puka on 31/01/2025 - 15:04

      did you have to email them or did it change in the tracking?

      • werdplaya58 on 31/01/2025 - 15:59
        +1

        Lodged it through the live chat bot, followed up via email a few times, and also DM'd the rep on here a few times (which when he turned up on the thread). I don't know which of these steps actually contributed though

        • puka on 31/01/2025 - 16:16

          thanks, i'll do the same. My two cashbacks remains 0.22.

        • nurseboucher on 01/02/2025 - 13:02

          I did the same - purchases both tracked and had a linked 'bonus' (but at $0.29). Lodged through chat bot yesterday, today email assuring it should be updated within 5 days…fingers crossed…

  • Dem25 on 31/01/2025 - 16:34
    +1

    Have many people received the “online - bonus”? Still nothing on my end.

    • av3nger on 31/01/2025 - 16:55

      Nothing for me as well

    • gilbarc on 31/01/2025 - 20:25

      Nothing here yet

    • Baebs on 01/02/2025 - 09:42

      Nothing

    • dealhunter52 on 01/02/2025 - 12:13

      Same…Still showing $0.22 for me. Got ripped off by Shopback.

    • curious101 on 01/02/2025 - 18:29

      Nothing at my end either. They rejected my claim - and are not responding to emails.

      • curious101 on 03/02/2025 - 16:51

        Logged ACCC complaint, confident that this will get these people moving.

    • TheLibrarian on 07/02/2025 - 08:28

      Nothing for me either. So frustrating

  • shap08 on 31/01/2025 - 19:48
    +4

    Thanks shopback, rub salt into the wounds

    https://files.ozbargain.com.au/upload/101342/119454/screensh…

  • Dan888 on 02/02/2025 - 09:27
    +1

    This is just nuts - They are replied to me saying

    We're pleased to inform you that the correct Cashback for your purchase will be credited to your account as an Online Bonus Cashback within 14 days from your purchase date. Please note that Cashback applies only to the order value, excluding GST, delivery fees, and any other additional charges.

    and it is clearly over 14 days, when these guys are replying,

    • bigpun on 03/02/2025 - 07:56

      yep just a standard automated response that they should have updated since its past 14 days. Make sure to respond that the 14 days has come and gone.

  • steveyc on 03/02/2025 - 16:16

    @gotyourback any support here mate?

  • gilbarc on 03/02/2025 - 18:06

    14 days since I got the initial email and no response … Fired off a reply and got the exact same template email in response 🙃

  • swamp potato on 03/02/2025 - 18:29

    @gotyourback

    • Store Repgotyourback @ ShopBack AU on 05/02/2025 - 11:37

      Sorry mates! Let me check with the team again as it should have been fixed (credited) to your accounts

      In the meantime, if you've emailed to the support team - could you drop me a DM with your email address! Thank you so much!

      @Dan888 @steveyc @gilbarc @swamp potato

      • shahrah on 05/02/2025 - 13:38

        How about other people with same problem?
        I am still waiting and customer service doesn't care at all. My ticket and multiple follow up not yet see any response!

        • Store Repgotyourback @ ShopBack AU on 05/02/2025 - 17:47

          You may also drop me a DM! I'll help you with it

      • [Deactivated] on 05/02/2025 - 23:08

        Can you reply to me too thanks

      • StarPlatinum on 13/02/2025 - 17:31

        Hi got your back it hasn’t been fixed for my account

  • Numpty21 on 04/02/2025 - 00:05

    @gotyourback time to change user name to @notgotyourback

  • puka on 04/02/2025 - 08:26

    @gotyourback

  • SomeBooy on 04/02/2025 - 13:15

    To expedite the resolution of your (Monkey Shoulder Cashback issue), we've forwarded your inquiry to the relevant department and are collaborating closely with [Monkey Shoulder].

    We understand your eagerness for an update on your inquiry. Rest assured, we are working diligently to complete the investigation as swiftly as possible. You will receive an email notification from us once we have an update.

    What’s the bet they will just reject after “checking”?

    • Baebs on 04/02/2025 - 13:18

      Same reply. Beyond incompetent.

    • swamp potato on 04/02/2025 - 13:21

      I actually participated in deals for all 4 brands on sale (Monkey Shoulder, Smirnmoff, Malibu and Hahn) and have not been credited for ANY.

      This is clearly more than just a singular merchant issue and it's annoying that they're blaming it as such. It's completely on Shopback.

  • shap08 on 04/02/2025 - 18:40

    Finally got approved

  • takingsideshc on 04/02/2025 - 20:45

    Mine was approved today for the correct amount.
    I have been emailing back and forth since the cashback tracked low when first ordered.

  • GiggySAS on 05/02/2025 - 08:55

    Mine was approved last night after a very helpful team member Atikah helped rectify the issue. Just had to escalate beyond the service bot chat by telling it that no, my query had not been resolved. Good luck to all.

    • bigpun on 05/02/2025 - 12:09
      +1

      You would think instead of fixing individuals CB, that they should be applying this in bulk. Surely they have the ability to see who has been tracked 22c for the monkey shoulder promotion and apply it in bulk. Or they are hoping people forget about this so they can pocket whatever profit they get from liquorland/firstchoice.

      • dealhunter52 on 07/02/2025 - 11:15

        Exactly. Mine still hasn't been fixed after numerous emails.

        • nurseboucher on 07/02/2025 - 12:06

          +1
          My latest email back is still saying they need to follow up with retailer… 🤦

  • bigmacs on 05/02/2025 - 10:20

    Mine was not tracked at all and I'm unable to lodge a missing cashback claim because when I select Malibu as the store I get "Not eligible for cashback". Does anyone have an answer for this? I've contacted Shopback multiple times and it has been the canned response every time, 30 days and still waiting. @gotyourback What's going on over there?

    Since using the app to make purchases I haven't had an issues with tracking up until this incident. Previously, responses from Shopback have been on the slow side but eventually they got back to you. I'm taking this as a sign that the business is running on the fumes of an oily rag. I for one, will no longer be making any purchases through them. This is outright theft in my eyes.

    • bigmacs on 10/02/2025 - 09:11

      They finally replied over the weekend and have sorted the issue. It has taken more than a month.

  • deltakilo on 05/02/2025 - 11:37

    My Hahn was tracked at $0 so sent an email and 13 days later, last night I get an email advising that $25 tracking has been ammended.
    Now the wait till April I think to become 'Confirmed'

  • Zacsik on 05/02/2025 - 17:02

    Finally approved after several emails.

  • av3nger on 06/02/2025 - 21:18

    Approved for Monkey and Malibu. Multiple emails. Previous approvals were later rejected, so let's see if these ones hold up

  • s0805 on 07/02/2025 - 10:20

    Nothing for me yet….appears until we log a claim/complaint it won't be resolved

  • antman on 07/02/2025 - 12:19

    Got my correct amount yesterday after responding to the rep's request here.

  • steveyc on 08/02/2025 - 12:12

    still haven't been corrected here :( @gotyourback pls help

  • Rojohe on 08/02/2025 - 14:40

    Just got an email saying I will be receiving the correct amount, and it has now just tracked the full amount.

  • smurfy on 09/02/2025 - 11:36

    Mine still tracking at 22c. Will start emailing.

  • slashor on 10/02/2025 - 15:35

    Tried a few times to get it fixed. One order still had nothing done. They other got the right amount tracked but then got rejected.

  • ASR-Briggs on 10/02/2025 - 17:18

    Logged a support ticket. Sent a DM to @gotyourback . I'm still showing incorrect amounts.

  • bigpun on 11/02/2025 - 08:16

    Still waiting for support to respond. Last comms from them was on the 3rd Feb sayings its been referred to another department. Have sent a couple of follow up emails since and no response just yet.

    • bigpun on 12/02/2025 - 22:01

      Received a generic response back today that 'Our team is still waiting for a response from the affiliate store'.
      Makes absolutely no sense when its shopback who has applied the incorrect cashback amount, also seeing some people are having success and others getting told to keep waiting its very inconsistent. I also sent a PM to @gotyourback earlier today to help.

  • OZzieME on 11/02/2025 - 22:37
    +1

    I received an email back from shopback (Reena) 29th Jan saying my correct cach back had been approved (see below) and up to now, still nothing … 4 emails since and not a single response :(

    **"Reena (ShopBack AU)

    29 Jan 2025, 10:33 SGT

    Hi Matt, 
     
    Thanks for reaching out to us! Sorry to hear that you received the wrong Cashback amount. No worries, I will check this for you :)     
     
    I am happy to tell you that I have top-up the discrepancy of $54.11 for your Monkey Shoulder purchase into your ShopBack account as we fixed it for you. (Do note that Cashback is only applicable on order value, excluding GST, delivery fees & any other additional charges)."**

    So disappointing!!

    @gotyourback

  • bcYield on 13/02/2025 - 01:19

    Finally got correct cashbacks. Took 5 months and 2 follow up messages (may or may not useful). Not payable yet so potentially still a risk. Other than that, Good Deal.

    • bcYield on 14/02/2025 - 13:11

      Edit: 5 weeks

  • mallard19 on 14/02/2025 - 14:16

    My cashbacks got corrected today, after lots of chasing. The waiting game begins.

    • nurseboucher on 14/02/2025 - 14:22

      Just checked mine, updated today too, finally! Glad its finally corrected, but i think will definitely still be more cautious with shopback in the future.. 🤔

  • StarPlatinum on 16/02/2025 - 06:47

    @gotyourback mine still hasn’t been fixed and the support emails have been extremely unhelpful

    • Store Repgotyourback @ ShopBack AU on 17/02/2025 - 11:28

      I totally get how frustrating that must be, and I’m sorry for the inconvenience - could you drop me a DM with your Account Details please?

      I'll look it out for you

  • Kassa on 17/02/2025 - 08:10

    finally got mine fixed - what a mess - and had to email couple of times, and extremely unhelpful responses from customer care..

    They probably not honouring for people who did not contact - being an ozbargainer, i would spend hours to save $1

    • japes on 20/02/2025 - 21:02

      I didnt contact and mine has now tracked correctly.

  • s0805 on 17/02/2025 - 10:57

    I can't even remember the deal…mine is now tracked at $27.28 for Monkey Shoulder Blended Malt Scotch Whisky 700ml…is that right amount?

    • japes on 20/02/2025 - 21:02
      +1

      For one bottle, yes. 50% of $60 excluding tax.

      • s0805 on 20/02/2025 - 21:10

        thanks

  • raindear on 27/02/2025 - 08:16

    Dear OzBargain Family,
    Please read email thread below regarding the process I used to obtain the cashback. Sorry for the length of the thread but best that you see this. Many emails were sent prior to this. These emails were 25 Feb.

    Dear Denji,

    Thanks for your email yesterday. Some follow up questions if you don't mind.
    How long do you envisage Shopback denying me my cashback? It's nearly two months now of Shopback dragging out the process. I see on Ozbargain that people have received their cashback. Will I too be receiving the cashback? I have included the URL if you are unfamiliar with other service agents at Shopback who were able to resolve the issue.

    https://www.ozbargain.com.au/node/887907?page=3#comment

    Copy and paste the above URL into a browser for some interesting reading on how Shopback is slowly doing what they should. Just in case you require the invoice, please find it attached.

    Looking forward to hearing from you sometime this year.

    Kind regards,

    We understand your frustration and disappointment regarding the delay in resolving your missing cashback issue. We know it's been nearly two months since you first reached out, and we sincerely apologize for the extended processing time and any inconvenience this has caused.

    We truly appreciate your patience and understanding as we worked through this. We value your business and are committed to ensuring a positive experience for all our users.

    We have reviewed the information you provided, including the Ozbargain thread, and acknowledge that others have received their cashback. We want to assure you that we are working diligently to resolve your case as well.

    To express our sincere apology for the delay and the trouble you've had submitting your missing cashback report, we have credited your account with $30 as a token of our appreciation for your patience. This credit should be reflected in your account balance shortly.

    We are also taking steps to improve our processes and communication to prevent similar delays in the future. We value your feedback and are committed to providing a better experience for all our users.

    Thank you again for your understanding and continued support of ShopBack.
    Kind regards,

    Denji
    Customer Experience Advocates

    Pending earnings
    $30.00

  • Dark Zeus on 04/03/2025 - 15:04

    Been a while and I forgot to check my Shopback activity regarding Monkey Shoulder products off from First Choice.

    I can confirmed that "Tracking" - $54.55 has been made on my app.

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