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12 Months Free Prime Membership or a Pro-Rated Refund for Your Cancelled Annual Prime Membership @ Amazon AU

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12 Months Free Prime Membership or a Pro-Rated Refund for Your Cancelled Annual Prime Membership @ Amazon AUAffiliate
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Hiphopopotamus on 28/05/2025 - 16:18 account-status.amazon.com.au (17828 clicks)
Last edited 28/05/2025 - 16:26 by 1 other user
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Check your emails.

Dear Customer,

Last year, in May 2024, we notified members about the introduction of limited advertising to Prime Video movies and TV shows starting 2 July 2024. We understand this change may have impacted your Prime membership experience.

As a valued customer, we noticed you recently cancelled your annual Prime membership and we would like to offer you one of the following options:

  1. Receive a pro-rated refund of $XX.XX for your past annual Prime membership, calculated based on your cancellation date and time remaining in your annual plan as of 2 July 2024.
  2. Receive 12-months of Prime for free (valued at $79) to continue enjoying benefits.

Please click: https://account-status.amazon.com.au/au/prime/refundrequest here within the next 30 days to select your preferred option.

Sincerely,
The Amazon Prime team

Other Amazon Membership Refund

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Comments

            • Matt P on 28/05/2025 - 20:40

              @ironworthy: Scam people for amazon gift cards, use the cards to buy items to ship to ebay customers…

      • topherboi on 29/05/2025 - 09:29
        +2

        I order just as much on eBay now as I ever have. The two aren't interchangable or directly in competition in my mind.

  • s0805 on 28/05/2025 - 17:04

    Requested 12 months code

  • slartibartfast960 on 28/05/2025 - 17:04
    +2

    Received the email - my refund was $13.50. so naturally chose a year of prime instead. Pretty good deal!

    • TEER3X on 28/05/2025 - 17:42
      +5

      Yeah but it's going to cost you over a grand more now buying discounted stuff linked on ozbargain

  • nathanos on 28/05/2025 - 17:04
    +20

    I buy a lot of shit from Amazon, so even without watching Prime Video it's still a no brainer for me for the free/fast shipping. The thing that sucks though is my folks live in the sticks and Amazon refuse to ship Australian warehoused stuff to their postcode now. This is primarily because in order to meet the expected delivery timeframes they need to use Startrack which costs a mint. They'll ship stuff from Amazon US/UK/DE/etc. to their postcode as the cost is the same to all of Australia from overseas, but nothing warehoused at Amazon AU can be sent.

    To put this further into perspective, I recently sent a Mother's Day card to my mum. I put it into the Australia Post mailbox on Sunday arvo, it arrived Friday almost 2 weeks later. My folks live 160km / 2 hours drive away from the CBD. It's quite frankly pathetic how bad AusPost are with country deliveries - especially ones going through major highway towns.

    As for Prime Video, the advertising has definitely adversely affected viewer experience. This is to the point where some shows are being cancelled due to poor viewership as people can't be arsed watching 3-5 minutes of unskippable adverts every 8 minutes of TV episode. Many more people weekly are buying their eyepatch and sailing the seven seas as it's just far more convenient.

    • SgtScrooge on 28/05/2025 - 20:20
      +4

      Arrrrgh, ready to hoist the black flag.

  • neonlight on 28/05/2025 - 17:08
    +4

    Plan not expired yet still got plenty to go til next year Jan 2026, should i cancel now and hope they will target me?

    Anyway tried to do this and see. Please click: https://account-status.amazon.com.au/au/prime/refundrequest here within the next 30 days to select your preferred option.
    If they give a year for free why not

    • paulaus on 28/05/2025 - 19:24

      I clicked your link and asked for 12 months free see what happens.

  • Gdsamp on 28/05/2025 - 17:11

    Mad inv

  • blitzn on 28/05/2025 - 17:11

    I didnt think so many people would cancel due to that reason.
    Ive been a prime member since amazon first brought their warehouse to sydney and i have never looked back.

  • JohnnyCCC on 28/05/2025 - 17:12

    Does the deal work if I'm on monthly subscription? Just realised I've been on monthly for 2 years.

    • TEER3X on 28/05/2025 - 17:48
      +15

      Hand in the badge matee

    • MS Paint on 28/05/2025 - 18:53

      CCC definitely doesn't stand for 'Checks Credit Card'

  • FujinShu on 28/05/2025 - 17:12
    +1

    Thanks, government!
    Putting multinationals in their place.

  • h4zey on 28/05/2025 - 17:13
    +8

    oh man everyone cancelling their Prime today hahaha

    • ihbh on 28/05/2025 - 17:20
      +3

      I have a valid reason, really. :)

      My 12 month subscription ends today. I would normally wait until I next buy something to start a new 12 month subscription. I forgot and was going to get the autorenewal tomorrow. Luckily I checked thanks to this post.

      • NPB on 28/05/2025 - 17:25
        +1

        Had chat with them. My annual membership fee was refunded. I am an active member at the moment.

      • h4zey on 28/05/2025 - 17:41

        hardly use their prime benefit for delivery and had since took up sailing again from last year so might not need their service now..

  • krunchymoses on 28/05/2025 - 17:18

    This is bloody excellent. Thanks OP.

  • pyramid on 28/05/2025 - 17:21
    +5

    Did anyone receive code yet…

    • Mortgagetightass on 28/05/2025 - 17:24
      +18

      i like how no one is actually mentioning if they've got the code yet lol

      • NPB on 28/05/2025 - 17:25
        +2

        Had chat with them. My annual membership fee was refunded. I am an active member at the moment.

        • georgev on 28/05/2025 - 17:29

          What u ask then please?

          • NPB on 28/05/2025 - 17:31

            @georgev: Just asked about this promotion and requested if i was eligible given i was a loyal customer and do heaps of amazon shopping.

            • kalakaar on 28/05/2025 - 17:47

              @NPB: I was denied saying there is no such promotion 😞

              • NPB on 28/05/2025 - 17:55
                +2

                @kalakaar: Try with different rep.

            • NPB on 28/05/2025 - 17:54
              +1

              @NPB: Why downvote? I was able to get $79 refunded in no more than 2 minutes chat without any hassle.

              • kalakaar on 28/05/2025 - 17:55

                @NPB: Not sure who down voted. That's a good idea that you shared

                • NPB on 28/05/2025 - 19:24

                  @kalakaar: Did you get it sorted? Try different rep, ask politely, they will do it.

                  • kalakaar on 28/05/2025 - 21:01

                    @NPB: No. Haven't tried again. Might do tomorrow morning

              • d123 on 28/05/2025 - 23:25

                @NPB: @kalakaar What did you say?

                • NPB on 28/05/2025 - 23:48

                  @d123: I copy pasted the above OP comment and asked if i was eligible for this offer.

                  • d123 on 28/05/2025 - 23:54

                    @NPB: Did you have an active Prime membership at the time you contacted them? I ask as I have one.

        • jstar168 on 28/05/2025 - 17:40

          Got it sorted thanks

        • Lucille Bluth on 28/05/2025 - 18:28
          +8

          I don't know why you are being downvoted, but I just got a $79 refund as well, and retained my membership, so thank-you for the heads-up!

          AMAZON REP: Please allow me a moment

          AMAZON REP: A$79.00 AUD will be refunded to your original payment method within 3 to 5 business days Refunding this charge will not cancel the Prime membership.
          I hope this helps.
          End this chat

          Originally they said

          1) that wasn't a real Amazon link
          2) only I can do the refund request via link
          3) they declined my request for 12 month extension and instead issued me the AU$79 after requesting politely that my membership be cancelled instead. Did the trick. YMMV, I basically gave up until he offered the refund.

          Proof - https://ibb.co/V0smK3SC

          • ihbh on 28/05/2025 - 19:13

            @Lucille Bluth: Did you pay for prime with GC or credit card?

            • Lucille Bluth on 28/05/2025 - 19:22

              @ihbh: CC

              • ihbh on 28/05/2025 - 19:23

                @Lucille Bluth: Those idiots think GC is a free subscription!

                • Lucille Bluth on 28/05/2025 - 19:26

                  @ihbh: I didn't even know you could get Prime subscription using Amazon GC.

                  • Hiphopopotamus on 28/05/2025 - 19:31
                    +1

                    @Lucille Bluth: It was a fairly recent change (< a year I believe).

                    • Lucille Bluth on 28/05/2025 - 19:32

                      @Hiphopopotamus: Dang, wish I had known earlier. Thanks for headsup!

                      • Hiphopopotamus on 28/05/2025 - 20:03

                        @ihbh: Found it, Feb 2024 so a good 3 months over a year.

                        I can't recall any free 1 year Prime deals, I think Telstra has some decent ones for points?

                        • ihbh on 28/05/2025 - 21:19

                          @Hiphopopotamus: It could have some been Telstra points with my top up, but it appears as a promo credit, which they said they can't refund.

          • kalakaar on 28/05/2025 - 21:14
            +1

            @Lucille Bluth: Luck you! I tried similar and they cancelled my prime😂

          • morpheous82 on 28/05/2025 - 23:35

            @Lucille Bluth: Had similar experience in Amazon Chat. Rep advised they would offer the full refund within 3-5 days, and my membership would remain active.

            Just did this, a few minutes ago, so refund hasn't processed yet, but confident it will come through.

            Worth the try for anyone with active memberships.

          • Graffin on 29/05/2025 - 02:46

            @Lucille Bluth: Where did you find that? NVM… found it eventually…

            I guess it doesn't hurt to try. If you're a Prime member - give it a go! Thanks OP!

            29 May 2025

            Total

$79.00 (Refund)
Order Number

23623756XXXX
There are no receipts for this transaction

            Originally, I got was email confirmation…

            Greetings from Amazon,

            I have successfully processed the refund of AU $79 to your original payment method. It will reflect within 2-10 working days.

            Regards,
            Arya

            Best regards,

            Amazon.com.au

        • NotBritishorUK on 28/05/2025 - 21:27

          Thanks, I tried and got this too!

    • ninohax on 28/05/2025 - 18:46

      nope nothing yet

  • forbarg on 28/05/2025 - 17:32

    I was a Prime member but didn't renew in April this year, due to the increase of the membership fee. Got the same email 1 hour ago. I probably will go for option 2. The overall experience with Prime membership is okay.

  • Booksfut on 28/05/2025 - 17:36
    +6

    Selected 12 months free but haven't gotten any email yet…

    • Freshozb on 29/05/2025 - 09:47

      any update?

      • Booksfut on 29/05/2025 - 11:23

        No email, reckon it's never coming

        • superforever on 29/05/2025 - 11:46

          Just chat with them online, checked what we did in this thread.

  • Juice08 on 28/05/2025 - 17:36

    damn my membership recently renewed 2 weeks ago. And I live regionally so most stuff I get sent to my family in a metro region which I visit once a month or so 2 hrs away.

  • sqheaven on 28/05/2025 - 17:46

    I cancelled before renewal but my wife insisted on keeping it so I renewed a day before renewal. I did not get this email 😂

    • Juice08 on 28/05/2025 - 17:52

      wouldn't it make more sense to reward those who renewed to keep them happy? like me!

      • sqheaven on 28/05/2025 - 17:53

        Click on the link and still put your preference in. I almost not renewed it, I cancelled it. But you know how wife mind works 😂

  • h4zey on 28/05/2025 - 17:48

    do you have to cancel first if you still have unused benefit then click the link in this post?

    • TEER3X on 28/05/2025 - 17:51

      You could try, but it likely won't work.

      It's for recently cancelled accounts, and the email/offer from Amazon has already been sent.

  • welcomeUniverseWorld on 28/05/2025 - 17:50

    Do I need to cancel first?

  • BlinkyBill on 28/05/2025 - 17:52

    Damn, My annual Prime renewed on the 11th of May. Oh well, I am pissed about the ads, but buy a bunch of stuff under $50 so the next day prime delivery is worth it.

  • nasesco72 on 28/05/2025 - 18:00
    +2

    clicked for 12 months free - no email yet

  • beesquared on 28/05/2025 - 18:03

    I just renewed last week. Followed the link, we will see what happens.

  • itsdan on 28/05/2025 - 18:03
    +1

    Tried my luck with live chat. No dice, cancelled about a month ago…Ah well, we'll see if anything comes of the "You will receive a confirmation email shortly.". Not holding my breath though

  • anonymous_coward on 28/05/2025 - 18:04

    Ohhhh - I got no email 😳 My Prime isn't due for renewal until July. Maybe I should cancel and see if I get an offer. What I want to know is - are they going to stop the bloody ads? I wouldn't mind the free yearly sub but want the ad thing gone (I know I can pay more to get rid).

    However when checking emails for this offer I did find one from OnePass offering me to renew my recently cancelled yearly membership for $20 😏

  • Xizor on 28/05/2025 - 18:06
    +1

    Hmm my membership cycle renews mid June. What to do?

    We have totally stopped using Prime Video due to the ads, it pushed us over the edge to join the RD train. Was just awful the interruptions when trying to watch LOTR and Wheel of Time totally ruined the viewing experience almost as bad as free to air. The algorithms made no freaking sense in how they applied the ads either.

  • luckylittle on 28/05/2025 - 18:08

    Great timing! I cancelled the subs which was about to renew in 3 days. I was not ready to renew, but if they'll give me 1 year free, why not?!?

  • mmcs on 28/05/2025 - 18:11

    Am I eligible?
    Options for Eligible Annual Prime Members
    Your response has been collected.
    Thank you.
    You will receive a confirmation email shortly.

  • Slo20 on 28/05/2025 - 18:18
    +2

    Never had Amazon prime but selected 12 months code. Let’s see if I get lucky

    • Slo20 on 30/05/2025 - 04:36

      As I unfortunately expected I received a follow up email from Amazon saying i wasn’t eligible.

  • AceIsMe on 28/05/2025 - 18:20

    How long before receiving the 12 month code?

    • TEER3X on 28/05/2025 - 18:21
      -2

      I cancelled in September of last year, so it took approximately 8 months in my case

  • OfferScooperHQ on 28/05/2025 - 18:21

    You will receive a confirmation email shortly. waiting for the email :)

  • escaleraRN on 28/05/2025 - 18:25

    got the free 12months when I clicked the link to check.
    with a bub around, amazon is sometimes the best option without leaving the house.

  • AceIsMe on 28/05/2025 - 18:31
    -1

    Still no email, so I doubt I'll get a code for the free 12month option. PS: I didn't have Prime previousely.

  • eavartha on 28/05/2025 - 18:38

    From which email, you received the above offer. I tried to chat with Prime team, They asked me confirm Amazon sender email

  • billy77 on 28/05/2025 - 18:43
    +2

    Current prime member. Clicked the link 30 minutes ago for free 12 months, but received a $10 voucher email just now. I guess they are too smart to throw 12 months of prime left and right.

  • jordnz on 28/05/2025 - 18:44

    live chat said there wasn't a promotion but gave me $30 credit anyway. I have an active sub.

    • Lucille Bluth on 28/05/2025 - 19:01

      I got a full refund, after they initially said the web link wasn't real. I almost gave up after asking them at the start for a 12 month free extension, would have been happy with $30 promo credit

  • Bluering48 on 28/05/2025 - 18:50

    Got the code instantly, but no email yet. So how to proceed?

    • Tommohalby on 28/05/2025 - 18:52
      +9

      DM me the code and I can verify it for you 😏

  • shap08 on 28/05/2025 - 19:01

    Chat said up to 30 days to get the code

  • Choc0 on 28/05/2025 - 19:01
    +5

    Amazon Product manager: why are all these people cancelling?

  • chilln2006 on 28/05/2025 - 19:06
    -6

    Live chat said it was a scam. Gave me an iPhone 16 Pro Max 1TB for free. Winning!

      • Pelicannn on 28/05/2025 - 21:34
        +6

        Are you serious?! 😂😂

    • timhn on 28/05/2025 - 21:41
      -1

      How did you get an iPhone? I was offered the Samsung 25 Ultra.

      • Pelicannn on 28/05/2025 - 21:47

        That’s too bad. I got 12 months free OzB Premium 🤑🤑

  • UrbanLegend on 28/05/2025 - 19:09
    +3

    Contacted Amazon Support and asked if I was eligible for another year of free Prime membership even though I haven't been targeted by Amazon. The rep responded yes, should still work.

  • Mentoscoin on 28/05/2025 - 19:10
    -8

    If this is a scam I definitely fell for it hook, line and sinker.
    Password changed….just in case

    • Apostle0748 on 28/05/2025 - 19:13
      +4

      Huh? Why?

      The link is a sub domain of Amazon.com.au?

    • Nemonimi on 28/05/2025 - 19:18
      +3

      A. Clicking the link doesn't require you to log in if you're already logged into Amazon
      B. The Address is a subdomain of Amazon.com.au
      C. The phone reps clearly lie and make things up when they don't an answer to give, this is common behaviour.
      D. You're either baiting or have a tin foil hat on.

      • Mentoscoin on 28/05/2025 - 19:31
        -8

        A) I was apparently logged out when I clicked the link, which adds doubt
        B) Being a part of a legitimate subdomain doesn't exclude it from compromise
        C) This I have no experience of, I've only had a handful of experience dealing with them, all being relatively informative

        Being extra cautious causes me no harm….and I do like putting on my tin foil hat

    • Freestyle on 29/05/2025 - 03:57
      +2

      learn how to read SSL certs…..

  • Nemonimi on 28/05/2025 - 19:17
    +1

    Been on monthly since 2019. Cancelled today.

    Clicked the link above and selected the 12 months free option.

    Messaged using the chatbot and they couldn't help.

    Called up, and the rep seemed annoyed and spoke to me about how I was ineligible without letting me talk (clearly they've received a lot of calls about this). Was also told that if anyone escalated and goto a refund or free subscription time - that it is 'false information'. Unsure if the rep is making stuff up, but oh well worth a try.

    Atleast I've now discovered that Amazon had a cheaper annual subscription that I was never told about -_-

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