Superloop: $95 Cashback on 7 Eligible nbn Plans (Includes 250/100, 500/50 & 1000/100, New Superloop Customers) @ TopCashback AU

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Superloop: $95 Cashback on 7 Eligible nbn Plans (Includes 250/100, 500/50 & 1000/100, New Superloop Customers) @ TopCashback AU

BargainsGrabber on 15/09/2025 - 10:30 topcashback.com.au (1964 clicks)
Last edited 15/09/2025 - 10:52 by 1 other user

New cashback from Superloop to replace the one that ended recently

Decent deal for those who want to be on the 25/10 plans as it’s now a flat $95 cashback across all plans

Speed	Plan Name	nbn Technology
25/10	Everyday	FTTP, HFC, FTTN, FTTC, FTTB
50/20	Extra Value	FTTP, HFC, FTTN, FTTC, FTTB
100/40	Power Home	FTTP, HFC, FTTN, FTTC, FTTB
250/100	Creator	FTTP and HFC
500/50	Family Max	FTTP and HFC
750/50	Megaspeed	FTTP and HFC
1000/100	Lightspeed	FTTP and HFC

What will stop me getting my cashback

Cashback is eligible only on the seven advertised nbn plans on Superloop's website (Everyday, Extra Value, Power Home, Family Max, Megaspeed, Creator, Lightspeed). All other products & services are ineligible.

Cashback is eligible for new Superloop customers only. A new Superloop customer is defined as someone that is no longer a Superloop customer and has no active service with them. You must remain a Superloop customer for at least 90 days after placing your nbn order to be eligible for cashback.

Orders must be completed wholly online, and not negotiated via phone/chat etc.

Cashback is ineligible on use of any codes not approved and posted by TopCashback.

Cashback is ineligible on use of gift cards for payment and/or purchase of gift cards.

Cashback is ineligible on purchases made via the retailer's mobile app.

TopCashback AU Referrals

Referral: random (5149)

Referrer gets $35, referee gets $10 (after $10 of earned cashback within 180 days of signing up).

Internet Broadband Cashback nbn

Unknown

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Superloop

Comments

dangerdanger on 15/09/2025 - 10:32

+9

I'm on Superloop 100/40 with their refusal to give me the 500/50 NBN upgrade. And the 1 month notice to cancel… not feeling the love with SL
- Oh Daddy on 15/09/2025 - 10:36
  
  +1
  
  Shouldnt this been an auto upgrade to the new plans?
- Twix on 15/09/2025 - 10:36
  
  +5
  
  nbn excluded 100/40 from the automatic speed boost.
  
  Superloop done 100/40 to 250/100 for FTTP and HFC. Change to 500/50 yourself.
  - gamerkonks on 15/09/2025 - 12:10
    
    Isn't that better?
    - Twix on 15/09/2025 - 12:11
      
      It depends on your requirements.
      
      250/100 is faster download and upload than 100/40.
      
      500/50 is faster download and less upload than 250/100.
  - grog on 15/09/2025 - 12:26
    
    A letter from MORE nbn states very clearly states that the 100/40 plan by MORE is included for free upgrade to 500/50
    
    Letter dated august 26 2025
    - Twix on 15/09/2025 - 12:32
      
      +1
      
      100/40 doesn't change from nbn and 100/40 is still available.
      
      100/40 to 500/50 was More's own choice.
- muckingfuppet on 15/09/2025 - 10:58
  
  if you're on FTTP it hsould be automatic. Theres rules that they can't charge you for a month without intending to provide the service. So if you go through the retentions team, you can ask them to waive it, and they're pretty easy about it.
- ReaperX22 on 15/09/2025 - 11:00
  
  +1
  
  I don't quite understand, shouldn't the other plans be available anyway to swap to?
  
  Unless you're FTTB /FTTC which isn't covered. In which case has nothing to do with Superloop
  
  FTTB won't even do higher than 100 IIRC.
- jv on 15/09/2025 - 11:38
  
  Why don't you just switch to that plan?
  - dangerdanger on 15/09/2025 - 12:21
    
    +2
    
    They said I can't switch. I'll need to give them 1 month notice, disconnect, and sign up again (but not even as a 'new' customer, it'll be at the 'existing customer' rates).
    - jv on 15/09/2025 - 12:48
      
      They said I can't switch
      
      Have you tried ?
      - dangerdanger on 15/09/2025 - 12:52
        
        @jv: Yep, via chat, and 2 phone calls.
        
        Just gave them my 30 day notice
        
        jv on 15/09/2025 - 14:30
        
        +3
        
        @dangerdanger:
        
        Yep, via chat, and 2 phone calls.
        
        Via the member dashboard?
        
        You can change your plan via self-serve…
    - mapes on 18/09/2025 - 07:36
      
      I had 30 day speed boost banked, have used those, got a one month speed boost to 750/50 speed tier. After this will be on 250/100 and decide whether to move to another provider.
- snep on 15/09/2025 - 12:58
  
  Weird, I'm on SL 100/40 HFC and was switched to 500/50.
  - dangerdanger on 15/09/2025 - 13:05
    
    -1
    
    Yep, and I told them other people are being offerred the 500/50, some are 250/50. My address shows I can get up to 1000/100, so it's not like they CAN'T offer it. They just wouldn't budge.
    
    So I've just logged on and given them my notice. Will migrate to a different ISP who isn't so stubborn
    - snep on 15/09/2025 - 13:17
      
      Ah that's frustrating. Good luck with the switch
  - Eatoff on 15/09/2025 - 13:42
    
    I'm on SL 100/40 FTTP and no change yet. According to the SL chatbot I am not eligible for any change. I'll call them in a couple days time if I'm still on 100/40
    - dangerdanger on 15/09/2025 - 14:24
      
      Looks like you're in the same position I was in. I hope they offer you the speed upgrade you are supposed to have.
      For me, it was so painful, I've given them my notice and will mvoe over to any other ISP. Some great non-SL deals going around!
      - jv on 15/09/2025 - 14:31
        
        @dangerdanger:
        
        you are supposed to have.
        
        Not according to NBNCo.
- RtN on 15/09/2025 - 16:18
  
  Did anyone get the free speed upgrade yet? I am on 1000/50 and upload hasn't changed yet.
- Bretttick on 15/09/2025 - 19:55
  
  I hear ya, there k@nts.
  
  You can get a refund, accc dispute. Up to you if you really want the speed. Sign up to a different Telco and make a complaint to there supervisor. If that doesn't work the dispute should. I had same experience with SL.
  - dangerdanger on 15/09/2025 - 20:07
    
    -3
    
    I'm not fussed by the speed. I prefer the passive approach - I've put off 6 of my friends from joining SL. I'll continue to give them the thumbs down (or as my buddy said, give them a fisting) every chance I get.
    
    But I doubt SL give a crap. So it's mutual
    - Bretttick on 15/09/2025 - 20:38
      
      +1
      
      I switch companies every 6 months. My first was SL, then I learnt about the 30 day cancellation. I disputed it and got a refund, now every company I switch to, I cancel after 5 months because of the 30 day cancellation and sign bonus finishing first 6 months
- simba-au on 16/09/2025 - 12:06
  
  i was on 1000/50 and didn't have the option to choose 250/100 from the portal.
  
  had to do the online chat and was manually moved to 250/100 plan.
OZBsince2018 on 15/09/2025 - 10:39

+3

I signed up yesterday for 500/50 deal from Leaptel for $79.95 per month for next 12 months..
- xyron on 15/09/2025 - 10:40
  
  $65 with Southern Phone for 12 months
  - FerreroRocher on 15/09/2025 - 11:00
    
    $50 Arctel 6 months YMMV
    - Lord Ra on 15/09/2025 - 11:57
      
      Wow, never heard of these guys.
      Any catches to be aware of?
      - G-Shock on 15/09/2025 - 11:59
        
        @Lord Ra: Maybe read through all pages of the thread
        
        Key point is YMMV.
    - xyron on 15/09/2025 - 12:01
      
      +2
      
      Bloody cheap but I gotta be honest, churning every 6 months sucks.
      - Bretttick on 15/09/2025 - 20:39
        
        @xyron: Yeah It is a bit annoying. But I'm getting used to it
    - Bretttick on 15/09/2025 - 20:43
      
      It's not looking good. others are complaining that the option for 500/50 option has disappeared compared to a few days ago
  - snep on 15/09/2025 - 13:25
    
    Do you have a link? I can only see $75/month for 12 months on 500/50
    - xyron on 15/09/2025 - 13:31
      
      Ah sorry you're right, it was $65 yesterday. Taking advantage of the speed hikes to introduce a price hike
      - snep on 15/09/2025 - 14:16
        
        @xyron: Classic move by the telcos 🙄
        
        xyron on 15/09/2025 - 21:03
        
        @snep: Yeah it sucks. I had a feeling theyd do something like this when NBN announced the "free" speed upgrades.
        
        My 12 months expires in January, hopefully the competition has warmed up again by then.
        
        As The Streets famously said over 20 years ago, A Grand Don't Come For Free.
- BargainsGrabber on 15/09/2025 - 10:40
  
  +2
  
  Superloop will be my next churn as I’ve scheduled Buddy for the next month. Currently on the $1 from AussieBB
  - FerreroRocher on 15/09/2025 - 11:00
    
    +1
    
    Username checks out. Love it
thatOtherGuy on 15/09/2025 - 10:40

Would a churn from Exetel to Superloop be eligible for this?
- FerreroRocher on 15/09/2025 - 11:00
  
  +1
  
  I reckon so! Even though it is same parent.
  - jv on 15/09/2025 - 11:40
    
    +2
    
    it is same parent.
    
    Parthenogenesis?
- Twix on 15/09/2025 - 11:08
  
  +1
  
  Yeah you can change between both.
  - Trishool on 15/09/2025 - 12:40
    
    I was with Superloop, now with Exetel, want to go back to Superloop because of this deal. Reckon they'll allow it?
    - bobvegas on 15/09/2025 - 15:40
      
      Sure, but if you did the $100 cashback for Exetel you have to stay 90 calendar days then you can leave on day 91, possibly you could leave on the 90th calendar day too.
    - Twix on 16/09/2025 - 12:15
      
      Yeah it should work.
      
      In our context, a “new Superloop customer” means someone who:
      
      Doesn’t currently have an active Superloop service in their name (broadband or mobile); and
      
      Is signing up for a new service (not moving or changing an existing Superloop service).
- joomax on 15/09/2025 - 13:21
  
  why would you want to? I'm on $66 with exetel, just got the upgrade to 500/50, another couple of months at this price at least.
  - thatOtherGuy on 15/09/2025 - 13:47
    
    I'm in an Opticomm estate, so no 500/50 offer from them at all, by the looks of it. Still stuck on 100/20.
    - Twix on 15/09/2025 - 14:48
      
      Superloop and Leaptel have 500/50 OptiComm.
      - thatOtherGuy on 18/09/2025 - 15:35
        
        +1
        
        @Twix: Yes, which is why I wanted to churn from Exetel to Superloop.
        
        Exetel look to have simplified their offer range to only one plan (the 500/50) and no longer have any Opticomm plans. So if I didn't know about the free speed boost & this cashback offer, I'd be stuck on my current plan indefinitely!
- Faiz on 15/09/2025 - 20:57
  
  Do you have any downtime during the churn process?
idonteven on 15/09/2025 - 10:41

-2

$80 per month with 500/50 after cashback not worth it
- BargainsGrabber on 15/09/2025 - 10:42
  
  +2
  
  ($75 x 3) - $95 = $130/3 = $43.33/month
  
  Potentially may need to factor in the 4th month. Not sure how you calculated to $80/month
  
  Even factoring in the 4th month, it becomes $51.25/month
  - idonteven on 15/09/2025 - 16:51
    
    something about wrong answers on the internet
    - dazweeja on 15/09/2025 - 23:05
      
      They're maths is fine. No idea where yours comes from.
      - idonteven on 15/09/2025 - 23:13
        
        @dazweeja: Cunninghams law.
BigMac2000 on 15/09/2025 - 10:47

So annoying. I signed up on a lower plan last night for $65 cashback as the "upsized offer" was ending. Now it is at $95! At this cashback I would have signed up for a higher plan!!!
sunyuanxin on 15/09/2025 - 10:53

+3

A new Superloop customer is defined as someone that is no longer a Superloop customer and has no active service with them. Really? No need to wait 12 months?
- FerreroRocher on 15/09/2025 - 10:59
  
  Must be a new policy. But great news!
icanfly on 15/09/2025 - 10:59

+1

Thanks OP tempting but I am thinking to try and go for 1000/400 now if someone offers it cheap for 6 months
SeanConnery on 15/09/2025 - 11:04

+8

The 30 day cancellation thing is a real hassle having to call up and cancel last time. Their retention team did offer a measly $10 off a month offer, but that ended up still being more expensive than competitors anyway. And you have to stay with them for 90 days? Yeah no thanks.
- Fredfloresjr on 15/09/2025 - 11:28
  
  +3
  
  This. Been a pain and never again.
  - Boodek on 15/09/2025 - 11:52
    
    +1
    
    Agreed. I'll never touch them again.
    - dangerdanger on 15/09/2025 - 13:07
      
      Me too. See above. Very unhelpful ISP
- witheredcouch on 15/09/2025 - 11:38
  
  +2
  
  Yeah had that phone call, they started at $5 off then went to $10, and i was like "yeah that doesn't change my situation here given the plan i'm, moving to is still another $20 cheaper"
  - dangerdanger on 15/09/2025 - 20:11
    
    SL are useless
swamp potato on 15/09/2025 - 11:06

How long until payout is approved? It says 25 weeks.
frnaky on 15/09/2025 - 11:12

+2

Any thoughts on Superloop vs Leaptel?
- stevelo on 15/09/2025 - 19:04
  
  Both decent for me, ping to Asia servers pretty good in gaming. There is 30 days cancellation notice for superloop, can’t remember for leaptel.
  - dangerdanger on 15/09/2025 - 20:11
    
    -3
    
    From my experience, you will regret SL
soaringphoenix on 15/09/2025 - 11:20

Will I receive if I sign up for the plan to commence in 2 week's time?
superforever on 15/09/2025 - 11:26

Will this work with referral?
G-Shock on 15/09/2025 - 11:34

Superloop seem pretty good, I assume they have referral system?

Paying a bit over $80 for leaptel so $75 isn't really worth changing (100/20), limited options and speed is restricted to 100/20 on fttb.

Leaptel have a good referral system ($50 off and $50 for the referee).
- mcncl on 15/09/2025 - 14:20
  
  +1
  
  Only issue with SL is the 30 day cancellation requirement, so if you see another deal in the future you’ll still have to pay them out for a month
Viospeed on 15/09/2025 - 11:53

Are you eligible for cashback if you sign up and get the 6 months new customer promo?
Charlie Dont Surf on 15/09/2025 - 12:08

+1

Thanks OP, need a new ISP soon as the More deal is no More for me.
firestormx on 15/09/2025 - 12:09

+1

Econnex (https://www.ozbargain.com.au/node/924135) seems to be a better deal: $100 and only need to stay connected for 45 days, so the 500Mbps plan = (($75*2)-100)/2 = $25 per month for 2 months.
- Brick50 on 15/09/2025 - 12:12
  
  But you get a gift card you have to use rather than cash and also wait 120 days to receive said GC.
  How long does it take for TCB to payout for superloop?
  - firestormx on 15/09/2025 - 12:14
    
    It's a digital visa card, so I ususally just use it to buy a 5% discount wish card.
- mandelbrot on 15/09/2025 - 13:17
  
  How does the NBN through Econnex work when it's provided by Superloop? Does the 1 month cancellation superloop notice apply to the plans purchase via Econnex?
  - firestormx on 15/09/2025 - 16:43
    
    +1
    
    Econnex is just a comparison site, so after signing up, you will receive a welcome email from Superloop. You are a customer of superloop after signing up through econnex, so the 30 day notice period still applies.
    - mandelbrot on 15/09/2025 - 16:44
      
      Ahh righto. I didn't realise Econnex is just a comparison site. Thanks!
Jklaro on 15/09/2025 - 12:30

Anyone know if we can pick a date or needs to be asap?
- drillvoice on 15/09/2025 - 17:46
  
  I picked a date when i did the last CB deal.
AzzaD on 15/09/2025 - 12:35

+1

Has anyone had luck with Opticomm tracking from TCB with Superloop?
If its a definite no then won't try it :)
- The Biggest Rodent on 15/09/2025 - 15:37
  
  Opticomm is seperate from NBN. The terms state that it must be one of the 7 NBN plans. So it won't be eligible.
Lord Ra on 15/09/2025 - 12:39

+4

30 day cancellation notice. Be aware everyone.
- wxwsf on 15/09/2025 - 13:55
  
  pro-rate?
  - Lord Ra on 15/09/2025 - 16:20
    
    Not sure. But I've seen a lot of people complain about this. You have to call, wait, speak to their cancel team, wait for them to try and bribe you, then you hope that your other NEW isp gets the date right or else you'll be without internet.
  - firestormx on 15/09/2025 - 16:46
    
    Yes. Once you nominate a cancellation date (30 days in the future), if the cancellation date is before the end date of your current invoice, you will be refunded the difference between the cancellation and last billing date. If it is greater than the end date of your current invoice, your last invoice will be prorated to the cancellation date.
armageddeus on 15/09/2025 - 13:02

Can new signup use Superloop refer a friend Code ? 10% discount
- jv on 15/09/2025 - 14:38
  
  try it
Soldier on 15/09/2025 - 13:05

+1

I thought these guys would be one of the first to offer the 2gbps plans, surprisingly still nothing published.
Google does show a link to hyperspeed details, but the link doesnt actually show anything .
animasoIa on 15/09/2025 - 13:52

Anyone knows when this cashback offer ends? Still on Exetel and won't churn until mid-October
jv on 15/09/2025 - 14:37

These are Superloop's new plans…

Why would anyone in their right mind choose 'Power Home' over 'Family Max' ????
- hashtagbargain on 15/09/2025 - 15:41
  
  +3
  
  They are due for a product consolidation. Exetel went to having 1 plan, these guys went to having 8. Poor strategy all the while antagonising customers. Disappointing.
  - jv on 15/09/2025 - 15:47
    
    +1
    
    The introduction of the new speeds was an excellent time to consolidate.
adamm12 on 15/09/2025 - 15:00

+1

Painful experience getting the cashback, took over 6 months and several emails, super annoying.
- jv on 15/09/2025 - 15:18
  
  -1
  
  super annoying.
  
  It's in the name.

Superloop: $95 Cashback on 7 Eligible nbn Plans (Includes 250/100, 500/50 & 1000/100, New Superloop Customers) @ TopCashback AU

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