Our tenants put in notice to vacate and when we went to inspect the property it was left with furniture, food, personal belongings, carpet trashed, overall bad conditions, cockroach faeces and just dirt everywhere from ceiling to floor to outdoor.
They apparently left the country (according to a phone call from their friend to our agent). They were also behind in rent. We are heartbroken and it will cost a fortune to remove their rubbish, furniture and get the place back in a condition to rent again, including cleaning and repair. We have landlord insurance. But our insurance doesn't include cleaning and furniture removal etc.
Any advice, tips, please please help đ. Surely these people can't just get away with this? What if they're still in Australia? Can NCAT help? What can I do to prevent them doing this to other people in the future? Or if they come back to the country, they would be flagged until this is resolved?
Just think about the capital growth your property will have in a few years!