GoCatch Official » user profile

Hi Gav, we don't remove any credit after the 4th trip. With this promo, you'll get 100% of what you paid back as credit – you could take…

Hi knight321, it can take up to 7 days after account deactivation for your email to be unsubscribed. You can PM us your email and we'll…

You'll get 100% back of what you paid as a credit on your account; no questions asked.

Hi salmon123. Our Taxi fares are matched to the standard Taxi meter. If you were overcharged for the trip, can you please let us know here:…

Hi infidel, if you can PM your email address or submit a ticket here: on.gocatch.com/contact we'll follow up with you regarding the credit…

Hi starlancer, you should've received a response from us (with credit on your account as well). You can PM us or submit a ticket here with…

Get 25% back on every Advance Booking completed on a weekend between today and 31st July 2018. Enter the code **BOOKNOW25** to be eligible…

GoCatch voucher codes are limited to one code per person and multiple promo codes can't be used/stacked together. If you think any credit…

Hi doweyy, thanks for expressing your concern. If you think any credit has been removed incorrectly, you can contact us through the…

Hi dasher86, please contact us here: http://on.gocatch.com/contact and we'll perform a fare review on your last trip with us.

GoCatch voucher codes are limited to one code per person and multiple promo codes can't be used/stacked together. If you think any credit…

Hi kza2610 – if you haven't received an email regarding the status of your account, please reach out to us here:…

No, voucher credit is only able to be used on trips when paying in-app with a saved payment method (Apple Pay, Google Pay, PayPal or…

Hi there. GoCatch voucher codes are limited to one code per person and multiple promo codes can't be used/stacked together. If you think…

No, the credit can only be used when paying in-app with a saved payment method.

It can be used for GoCatch Economy, Taxi, Maxi or Premium.

Yes it does.

GoCatch voucher codes are limited to one code per person and multiple promo codes can't be used/stacked together. If you think any credit…

Hi there. GoCatch voucher codes are limited to one code per person and multiple promo codes can't be used/stacked together. If you think…

Hi mrdavedave, thanks for expressing your concern. GoCatch voucher codes are limited to one code per person and multiple promo codes can't…

Hi there. GoCatch voucher codes are limited to one code per person and multiple promo codes can't be used/stacked together. If you think…

Hi crazycs, GoCatch voucher codes are limited to one code per person and multiple promo codes can't be used/stacked together. If you think…

GoCatch voucher codes are limited to one code per person and multiple promo codes can't be used/stacked together. If you think any credit…

Hi dasher86, GoCatch voucher codes are limited to one code per person and multiple promo codes can't be used/stacked together. If you think…

Hi Amaurys, please contact us in regards to the status of your account: http://on.gocatch.com/contact

Hi kma, that doesn't sound right at all – and we'd like to look into this to see why your booking was cancelled. Can you please contact…

Hi joedingy, no you don't. Once you've used the entirety of your voucher balance, the difference will be charged to your selected payment…

Hi donga100 – our fares vary in different localities nationwide.

Yes, that's correct. Once your voucher balance reaches $0, the remaining difference will be charged to your selected payment method.

GoCatch voucher codes are limited to one code per person and multiple promo codes can't be used/stacked together. If you think any credit…