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GoCatch: 25% Back on All Weekend Advance Bookings

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BOOKNOW25

Get 25% back on every Advance Booking completed on a weekend between today and 31st July 2018.

Enter the code BOOKNOW25 to be eligible for the offer (the code will only need to be entered once). At the end of your trip, GoCatch will put 25% of the fare value on your account as credit towards your next trip.

Schedule your Advance Booking to occur between today and 11:59PM 31 July 2018. Your Advance Booking must take place between 12:00AM Saturday to 11:59PM Sunday during the promotional period. Fare value does not include credit used on the trip, tips, tolls, levies or surcharges.

Terms & Conditions

Referral Links

Referral: random (9)

Referee gets $5 off first trip. Referrer gets $5 for after referee completes 3 trips.

Related Stores

GoCatch
GoCatch

closed Comments

  • +9

    Hold on….let me go grab some popcorn

  • +4

    Feel like negging .. just coz its goctach :( Still havent received the cancelled credit from the stuff-up of promotion they last time..

    • +3

      Go on… Otherwise you'll get left behind in the avalanche of negs for this deal👍

    • +1

      Please don't post something like that or you could trigger the copy and paste support avalanche from them.

      I still have their copy and paste responses stuck in my head.

    • -13

      Hi starlancer, you should've received a response from us (with credit on your account as well). You can PM us or submit a ticket here with your email address so we can follow up: on.gocatch.com/contact.

      • +2

        Oh please! You just ignore tickets to suit yourselves. I've deleted the app and requested my details are deleted. Will never use GoCatch again and urge others to avoid.

        Why even post on Ozbargain now, knowing the negativity you'll receive?

  • +7

    I received this email earlier today, despite your support staff confirming that my account had been deleted as I had requested, after the retrospective changes to your terms & conditions and the removal of legitimate voucher credit.

    GoCatch is seriously to be avoided.

    • +3

      Yeap I got the same emaail….had to unsubscribe even though my account was supposedly deleted

    • +2

      Same with me.

      Who can we report them to? There was a commissioner or something posted earlier.

      I am fed up. This seriously has to stop.

    • +2

      I too received an email from GoCatch even after asking them at least 3 times to delete my account. Jay Vi from support's response was:

      "Already did the request.

      Kindly log out from the app for the changes made to take effect."

      I've logged out. I've deleted the app. They are lying scum. I am sick of this. If someone knows where I can report them, please mention.

  • +4

    They can't be serious!

  • +6

    No response to my complaints about loss of existing credit… Go#*@#…yourselves GoCrap😠

    This business has such a bad reputation here & just cuts & pastes same response.
    Worthy of a neg for their bad practices in previous deal.

    And watch out for their tricky changes to t&c!

    Avoid GoCrap!

    • -11

      Hi infidel, if you can PM your email address or submit a ticket here: on.gocatch.com/contact we'll follow up with you regarding the credit and ensure that we make things right.

      • +5

        GoCatch sent me an email on 24/6:
        Request #599866: How would you rate the support you received?
        …Without ever responding to my complaint on 11/6 or doing anything about it. THERE WAS NO SUPPORT!!
        My complaint about that has also gone unanswered.

        You sent another email on 13/6:
        OzBargain Users now get free GoCatch trips faster with free Rewards Membership! 🎉 

        Which included
        You may have seen your credit balance adjusted. If you think there is an issue with this, then simply enter your details in this form here and we’ll assess your case.
        I submitted my case in that form & received no response.

        Why should I need to keep requesting my credit balance be reinstated to the level it was before any recent credit was added (which new t&c I was unaware of said was not allowed)??

        • +4

          Similar thing happened to me. I honestly wouldn't have minded if they had apologised for their mistake (allowing their app to accept multiple codes) then just removed the invalid credits. Instead they blame us, remove ALL credits and then tell us to beg for the legit ones back via their shitty webform, which they then never responded to! Worst customer service ever from GoCarnts. Hope they go bankrupt.

        • +2

          @Ryballs: Same for me, and totally agree with you. It's how they handled the situation that has been so appalling.

      • +4

        GFY

      • +4

        After encouragement from GoCatch, I reactivated my account & received $20 credit for doing it on 6/5. Just over a month later you took that & all my credit away without notice. My complaints about it go unanswered. Very nasty GoCatch.

        PM sent, but seems just more waste of time👍

        • +2

          Result of PM:
          $20 they gave me to come back in May, removed recently, has been reinstated…

          But the other $135 existing credit on my account in May has not been replaced.
          Still trying.

        • +2

          @Infidel:

          Don't waste your energy. There's never any cars available to use it on.

        • +2

          @salmon123:
          That's why I had so much credit😠
          PM took a minute… for credit I probably won't be able to use😒

  • +5

    i wonder if we can get them banned from this site

    Edit: The one time I was able to find a taxi using their app, the cost was a staggering 30% more than the metered fare. The driver started the meter for his own interest and only took the job because it had a surge associated with it. Not one warning from the app about 'surge pricing'.

    • -10

      Hi salmon123. Our Taxi fares are matched to the standard Taxi meter. If you were overcharged for the trip, can you please let us know here: on.gocatch.com/contact and we'll follow up. Some jobs that are sent to drivers have a bonus attached to them, but we don't surge price.

      • +2

        Call it surge/loading/whatever you want.

        The driver was pretty certain that the trip had some loading attached to it, otherwise he wouldn't have taken the job. He volunteered to start the meter to prove his point.

        I wont waste my time with the follow up.

  • +3

    Go Crap are back again spamming me despite me asking them repeatedly to never contact me again.

    I just want Go Crap out of my life.

    I was told I was deactivated and now this.

    I wish they would never contact me again.

    • +2

      Surprisingly catchy name. I'm sad I didn't think of it myself.

    • +3

      You can make a complaint here.

  • +3

    Nope, never using Go-Catch again.

    You can throw my remaining $70.00 up your arse.

    Terrible support, never again.

    Bye bye!

  • +4

    The nerve of these guys to show their faces in public again … I thought they would've gone out of business already (or at least tried to re brand themselves)

  • +3

    Nah. Sht company - will try sending cars 18km away to pick you up, and put a 7 day reserve on your card for every booking attempt (whether a car is allocated or not).

    Stick to Ola or Uber.

  • +4

    Dodgy company and costs more then uber even with the coupon

    • +3

      If you can ever find a ride on the app

  • +5

    Negging as per guidelines for major issues with retailer i.e. took all my referral credit and still received a promotional email after being advised my account was deleted. This company should be banned from OzBargain imo.

    Also, don’t forget to remove your codes from your referral page people - you don’t want to be promoting them… well I guess if they don’t just remove your credit for no reason…

  • +3

    Surprised there's only 11 negs and 1 report for the posting.

    Com'on guys, we can do better …

  • +2

    If you're looking for a reason to report the post, go with "Duplicate: It's the same sh*tty promotion they've been running all year", just a different code. Maybe they should be updating the old post, instead of creating a new one every month.

    Pretty sure other threads have been shut down for similar reasons.

    • +3

      Also, how do you know that they won't change the T&C's on a whim?

  • +2

    I'm also waiting for a response to my complaint about my existing credit being removed. I got a follow-up survey as though they had handled the complaint (how did we do?), without them actually responding to the complaint.

  • +4

    Has anyone ever tried calling the 'premium' 24/7 number? Guess what … no one ever picks up or returns a call.

  • +4

    They really need to take it easy on copying and pasting their lies. GoCatch got caught red handed changing their Ts&Cs to cover up their ass. There wasn't any "non-stacking" clause before. Want proof? Ts&Cs Section 23 Before & After

    Oh, by the way, calling people up to trick them into giving you positive reviews is also highly unethical, if not against Ts&Cs of most websites. Beware, if you haven't received the scam call yet, you will soon.

  • +5

    Major issues with this business.
    Still haven't received the cancelled credit from last time.
    Still haven't received the promised $25 voucher/credit from their phone call.
    Business attempted to elicit false/fake positive review/feedback from me.
    Business does not reply to messages and complaints etc.

  • +3

    No thanks, I’ve uninstalled the app, still upset when I refer my friend and $20 referral credit disappeared along with other credits. I cannot believe why you post a deal here in a very short period after the scam.

  • +3

    Avoid

  • +4

    I thought scammers are meant to be banned?

  • Stick with uber.

    • Or Taxify or Ola.

      Uber infuriate me with their new customer only terms.

  • 24-hour limit for voting positive on comments is currently capped at 31 for your account

    WHY?

    I NEED MORE POSITIVE VOTES TO US FOR THE COMMENTS FROM MY FELLOW OZBARGAIN USERS IN THIS THREAD!

  • +1

    GoCatch deals should really just be banned on this site from now on. It's hard to see them ever getting a positive reception again given their behaviour, such as removing credit from accounts that was legitimately earned, changing terms and conditions to try and trick OzBargain users that we had broken them, offering credits in exchange for positive reviews, etc.

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