ventraip » user profile

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Member Since 09/02/2010
Last Seen 15/11/2019
Location Melbourne
Website Website
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Hi @dan0909, we certainly want to be on your side and help as much as we can, but it's difficult to do that in this forum, especially...
13/11/2019 - 14:28
Hey @Ronney it's on your first invoice - so if you prepay for 2 years, it's 60% off that amount, or if you choose monthly, it's 60% off the...
13/11/2019 - 13:46
Hey @dirtyhen there will be some email hosting deals coming ;)
13/11/2019 - 13:45
Hi @eqv! If you have 5 years of prepaid hosting remaining on your legacy service and are moved to a Premier plan after submitting your...
13/11/2019 - 09:16
Hi @dan0909 thanks for the feedback on this one. In this instance, it would be best for you/your client to contact our management team...
13/11/2019 - 09:04
Hey @Gav, in this case it's probably best to talk to our Billing team about your specific circumstance and they can help you work out the...
12/11/2019 - 21:53
Hey @eqv, this is for our customers who are on our legacy plans. Customers can register their expression of interest to join an upgrade...
12/11/2019 - 21:49
Sorry @parker2004au, still a little bit to wait on those ones!
12/11/2019 - 21:47
60% off New Shared Hosting, $9.95 .au Domain Names, 50% off Web Hosting Upgrades + More @ VentraIP
**Customer Appreciation Week is here!** The second round of deals are live from 12:01am Wednesday 13 November 2019! Customer Appreciation...
12/11/2019 - 19:12
Fantastic to hear! Thanks for extending your service with us, we are very happy to keep you <3
12/11/2019 - 16:38
Fantastic, thank you! Please keep us updated :)
12/11/2019 - 15:52
Awww, shucks @lyon! It's Customer Appreciation Week, so we have to appreciate our existing customers as well <3
12/11/2019 - 12:06
Hey @Zachary, we currently have no plans to host in Perth. Cheers!
12/11/2019 - 09:03
Hey @Chazzozz, email hosting renewals won't have a discount but please feel free to give our Sales team a call or submit an eTicket and...
12/11/2019 - 09:03
Hey @harivision, a little bird tells us that if you keep checking back this week (e.g. on Wednesday) you'll find something to help you out!
11/11/2019 - 13:23
Oh m9, don't you worry, the Ventrasauruses will be back at some stage! <3
11/11/2019 - 09:34
50% off Web Hosting Upgrades, 40% off Hosting Renewals, 30% off VPS + More @ VentraIP
**Customer Appreciation Week is here!** All week long, we'll be providing our customers with exclusive discounts every 48 hours, with the...
11/11/2019 - 00:03
Hey Naplutetium, yup, it sounds like it's due to the VPN. Best to email our billing team (sales@ventraip.com) and they’ll make sure to...
21/10/2019 - 22:21
Yup, that's right. There's some more info on our FAQ if that helps!...
21/10/2019 - 22:08
Sure is, it's our sister company! So it's fine, you're still on the family tree ;-)
21/10/2019 - 21:42
We don't have a set date on it at the moment, but I would highlight the fact we have our annual Customer Appreciation Week coming up in...
21/10/2019 - 21:42
Ahh fair enough! Well, thank you anyway for the recommendation - we appreciate it!!
21/10/2019 - 21:41
Hey 4rcane, it's the cheapest renewal for .com.au domains currently (although sometimes we do offer discounts on renewals, so keep an eye...
21/10/2019 - 21:41
Hey Blue Cat, sorry you had issues with that! Let us know if you have any further issues, or you're welcome to contact our support team -...
21/10/2019 - 21:41
Hey OzGroceriesTeam, having an ABN is one of the requirements for a .com.au - as per the domain registry - so we can't really comment on...
21/10/2019 - 21:40
You're very welcome, and that's awesome to hear! Is it too presumptous to say welcome back? ;-)
21/10/2019 - 18:23
We can help you out with email hosting too if you like! Check out https://ventraip.com.au/email-hosting/ There's actually a promo on...
21/10/2019 - 18:19
Hey LurvinOZB, the id.au domain will revert to $14.95 after the first 12 months. And yes, 86c will apply to these domains. Cheers!
21/10/2019 - 18:18
Hey Empiresearth, the requirements for a .com.au include a valid ABN. You could look at a .id.au domain as an alternative, and that may...
21/10/2019 - 18:08