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[PRICE ERROR] Asus Eee Slate Ep121 Windows 7 Tablet - $122 Harvey Norman

SuperCow on 26/12/2012 - 01:23

Moved to Forum: Original Link

Found this whilst browsing the site. It seems a lot cheaper than all other retailers so it seems like a good deal.

Harvey Norman

Related Store: Harvey Norman

Comments

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    •  
      wisdomteeth on 26/12/2012 - 05:36

      Same here. I click and get this: "You currently have no items in your shopping cart."

      Someone pulled the plug.

      •  
        wisdomteeth on 26/12/2012 - 05:38

        Yep, confirmed: "Sorry, we couldn’t find the page you’re looking for. It may have been removed or no longer exists."

  •  
    cyrax83 on 26/12/2012 - 05:36

    I think deal is dead

  • +2 votes
    DrStinge on 26/12/2012 - 05:40

    When logged in: Page not found
    When not logged in: Deal pops up

    Ahhh well, grats to the people who got in! Hope they honour it!

  • +1 vote
    PLANT on 26/12/2012 - 05:41

    ..what odds it's pricing error and nobody gets it….hn get credit card details or email addresses for future spam?
    Any advertising is good?

  • +2 votes
    benbegg on 26/12/2012 - 05:42

    No longer working. It looks like a staff member who has arrived at the office has just noticed the number one selling item was mispriced. Now for the refunds!

  •  
    Aquilius on 26/12/2012 - 05:46

    honestly its boxing day and its old stock remember…

    Look at all the publicity they got even at stupid hours of the morning…

    I think most likely its a just a markdown for boxing day to clear out of date stock and generate talk etc. I am sure lots of us will be looking over the rest of HN stock etc. Isnt that what boxing day sales traditionally have done often afterall….?

  •  
    Gristy on 26/12/2012 - 05:57

    damn missed it

    •  
      drbuckyballs on 26/12/2012 - 06:18

      same, link still there but has been removed from the catalogue. finished.

  • -1 vote
    lala1911 on 26/12/2012 - 06:10

    I must have missed it. I just checked OzBargain 30 mins ago and I can't add it to cart now. I believe it Wong be honoured though, I'm assuming the real price was $722, not $122.

    •  
      AreYouAWiiizard on 26/12/2012 - 06:14

      Maybe 422 since 4 is real close to 1 on the number pad…

    •  
      DrStinge on 26/12/2012 - 06:18

      True; I think around $600 would be a good price for this. Over $700 I would be looking for a new Windows 8 tablet with 1366x768 resolution so you can snap apps.

    • +6 votes
      P3ACE on 26/12/2012 - 06:21

      Broden

  • +10 votes
    KnowingNothing on 26/12/2012 - 06:14

    I'll be honest, I'd love to see the reactions of those who abused this deal like no tomorrow, act like they are the victims…

  • +3 votes
    drbuckyballs on 26/12/2012 - 06:26

    on live chat with them and waiting for the last 20 minutes to check on this deal.

    Gregory…Hello (name removed). How may I help you?
    You have been transferred to: Pouryya Computers.

    You have been transferred to: Rory.

    Ok, now it's official:

    Rory "Unfortunately that was a mistake and has been removed from sale"

    •  
      ratsackgamer on 26/12/2012 - 06:35

      So, what's the deal with people who ordered? We'll just be refunded?

    •  
      lala1911 on 26/12/2012 - 06:35

      Glad I didn't buy it then. The real question is, how the hell did you get onto live chat with HN?

      •  
        DrStinge on 26/12/2012 - 06:38

        It pops up on the site "Start live chat?" after some time

      •  
        drbuckyballs on 26/12/2012 - 06:51

        on homepage, see below. you can expand the live chat. just popped up.

    • +3 votes
      DrStinge on 26/12/2012 - 06:37

      Can confirm; had the same conversation.

      On a strange note I was about to say a friend had placed an order but and wanted to confirm if it would be honoured.. I didn't send this and instead wrote I was curious if other orders would be honoured, the rep wrote "Please have your friend contact Harvey Norman in regards to their order with all reference numbers."

      Seems they can see your chat box.

      •  
        cyssero on 26/12/2012 - 11:31

        Interesting revalation, wonder if they disclose this anywhere? I'm sure people would like to know about it, especially done media outlets.

  • +2 votes
    winga26 on 26/12/2012 - 06:27

    Missed out by a few minutes it seems, hopefully they honour this for you guys that weren't greedy.

    •  
      CarbonTwelve on 26/12/2012 - 06:35

      I really can't see them honouring this one. It's a pricing mistake of $500+, and quite clearly there have already been hundreds from OzBargain alone, not to mention wherever else this was posted. I doubt they're going to just honour hundreds of thousands of dollars of loss.

  • +1 vote
    gotbean on 26/12/2012 - 06:36

    happy to take a spare one off someone for a price if they are received :)

    •  
      naphman on 26/12/2012 - 06:52

      DITTO!!

  • -1 vote
    Dlite on 26/12/2012 - 06:36

    hope i havnt missed out.. refusing to add to cart for me. Other products can be added.

  •  
    augs on 26/12/2012 - 06:40

    Smh I missed out :(

  • +5 votes
    jackthefrost on 26/12/2012 - 06:43

    Why do these things always happen when people are asleep?

  • -1 vote
    exc3113nce on 26/12/2012 - 06:43

    Can't add to cart!

  •  
    huybos on 26/12/2012 - 06:45

    i paid for it via cc and its pending in my bank account so.. just have to wait until its sent across and its a done deal as far as i am concerned. lets hope they see it that way

  • -2 votes
    Shortee on 26/12/2012 - 06:48

    Can't seem to add to cart now :(

  •  
    jtc13 on 26/12/2012 - 06:51

    Still has same price up but cannot add it to card. Very dissapointing! Good luck to everyone who got there first!

  • +2 votes
    ms on 26/12/2012 - 06:55

    On live chat now. Gave them my order number and was told that the confirmation email will come through. Will try later to see if that is the case.

    Hope is still alive.

  •  
    ascotno1 on 26/12/2012 - 06:56

    Will not add to cart now.Looks like they have woken up now?

  •  
    hiska on 26/12/2012 - 07:00

    Looks like an amazing deal if it gets honored, had a look on asus support page for windows 8 drivers the following was displayed

    Please note EP121/B121 will have below limitation on Windows 8:
    1. The EP121/B121 only supports 2-finger touch input
    2. Does not support Windows 8 Snap View function due to the EP121/B121's 16:10 aspect ratio.
    3. The EP121/B121's touch sampling rate supports up to 50Hz only.

    If the windows 8 experience is limited I wonder if their is touchscreen support in the newer Ubuntu distro's for this tablet?

    •  
      DrStinge on 26/12/2012 - 09:03

      From the looks the EP121 only supports 2-finger touch input irregardless of Windows 8. The second point means you only won't be allowed to snap metro apps side-by-side, it's not a huge loss.

      I have a Windows 8 tablet (Vaio Duo 11), I think 2 touch input would be adequate if they were honoured at this price.

  •  
    GreenGuava on 26/12/2012 - 07:01

    Far out, missed out…! Awesome boxing day deal if HN decide to honour it for those who did get in!

  • -2 votes
    ascotno1 on 26/12/2012 - 07:02

    Mabye try Officeworks to pricematch?.

  • -1 vote
    juzz0 on 26/12/2012 - 07:03

    Haha, this is ridiculous.

  •  
    bboii2005 on 26/12/2012 - 07:03

    UPDATE: Harvey Norman Live Chat
    Me: I saw the deal on the Asus Eee Slate Ep121 Windows 7 Tablet for $122, I was wondering two things.. First, is it valid.

    Pedro: I won't be long

    I regret to inform you that offer has ended as it was a mistake.

    OMG. BOO.

    • +2 votes
      teehee on 26/12/2012 - 07:04

      Noone has any doubts that it was a mistake.. the real question is whether they will honour it!

  •  
    teehee on 26/12/2012 - 07:03

    is there any way to find your order reciept number after you have paid through paypal? I didn't get a confirmation e-mail from Harvey Norman but got one from paypal (who deducted the amount from my account)

    •  
      scorpiosony on 26/12/2012 - 07:10

      go HN website…log in, you will find your order in your HN account and order number

    • +1 vote
      njninjar on 26/12/2012 - 07:25

      Invoice number on PayPal email is the same as your HN order number. Unfortunately if you paid with CC there is no way to check order number as far as I can see (assuming you got no email from HN). GL.

      •  
        teehee on 26/12/2012 - 07:26

        great thanks. I paid through a guest account so was worried.

  • -1 vote
    jtc13 on 26/12/2012 - 07:05

    Just spoke with their online chat who said all would be getting a refund. Question for me is what is the consumer affairs policy with that? They have advertised to all and sundry that it was that price and people have it with the correct receipt etc but they are just going to refund it.

    • +8 votes
      kheob on 26/12/2012 - 07:08

      Here we go.

    • +1 vote
      teehee on 26/12/2012 - 07:10

      That sucks.

    • +4 votes
      Orpheus on 26/12/2012 - 07:13

      Allow me to be the first to neg :)

    • +1 vote
      mbroere on 26/12/2012 - 07:13

      Hard a quick read of the T&C.

      (8) Harvey Norman Online may, in its sole and absolute discretion, accept or reject any offer made by you for any reason (or no reason), including an error in the advertised price for, or description of, the products on the website, or an error in your Order.

      • +3 votes
        teehee on 26/12/2012 - 07:22

        wow those are scary T&C's

        • +3 votes
          mgowen on 26/12/2012 - 07:25

          T&C's are always scary, just not always enforceable.

    •  
      Sydgun on 26/12/2012 - 07:22

      :-(

    •  
      teehee on 26/12/2012 - 07:31

      No doubt there should be a disproportional, entirely uncalled for backlash against them…until they bow down to OZBargain pressure.

  •  
    kaikor on 26/12/2012 - 07:06

    Imagine how much they debit your credit cards and paypal, then they said it was a total mistake, and it will take maybe 2-3 painful weeks and a lot of phone calls before you get your $$$ back … or even worst is they will only refund you store credit or giftcard, think Gerry will get lots of curses !!!

    • +4 votes
      Duff5000 on 26/12/2012 - 09:49

      "or even worst is they will only refund you store credit or giftcard, think Gerry will get lots of curses !!!"

      Really? As if they would do that.

    • +6 votes
      P3ACE on 26/12/2012 - 07:13

      *Face palm

      Read above dude.

  •  
    sloshie on 26/12/2012 - 07:09

    Saw this about 15 minutes ago - tried adding to cart but wouldn't work, refreshed the page, and now saying 'Page Not Found'.

    Had no use for it, but at $122 I'd find some use - media server interface for the shed? :)

  •  
    mikafamily on 26/12/2012 - 07:10

    :-(

  •  
    shaybisc on 26/12/2012 - 07:11

    Why am I not surprised to see that HN online is incompetent? You would think that a stock counter is retail 101.

  •  
    PLANT on 26/12/2012 - 07:12

    anyONE IN STORE TO ASK STAFF\manager and post response?

  • -2 votes
    Sydgun on 26/12/2012 - 07:17

    Has anyone had any experience with similar situation?
    HN should bite the bullet and honor these purchases. It's too easy to say it was a mistake.

  • +7 votes
    willdog123 on 26/12/2012 - 07:18

    If Harvey norman doesn't honor this I will be
    Very angry and curse at my computer screen,
    Vow never to shop at HN ever again "and probably forget in 2 weeks"
    And to really show them how angry I'am I will neg this deal!

  •  
    mr-anderson on 26/12/2012 - 07:21

    Bought one before bed last night, let's see what happens! :)

  • -1 vote
    cuongacc on 26/12/2012 - 07:22

    I got the same problem, I try to go to the deal. The first time, I saw the product, but the second time it said "page not found". I think it is not a real deal!

  •  
    bxpressiv on 26/12/2012 - 07:22

    Obvious pricing error.

  •  
    smuttery on 26/12/2012 - 07:25

    Shivers….how is the refund process going to work? they should sweeten the mistake by offering a free giftcard of some sort.

    • +1 vote
      braddsey on 26/12/2012 - 07:33

      Refund process is relatively straightforward… Identify orders for incorrectly priced tablet, issue full refund to all due pricing error. Send apologetic email stating that they are under no obligation to provide product if clearly a pricing error.

      I don't see why they would need to "sweeten"… it's not like the refund is a negotiation.

  •  
    liverpool2009 on 26/12/2012 - 07:29

    It took far too long to take down. Looks likes another Gerry Harvey dirty trick to get traffic to his site. First 100 orders should be honored imo.

    • +4 votes
      braddsey on 26/12/2012 - 07:34

      I highly doubt there's any one from HN sitting there at 3am eagerly waiting to fulfil your order on Boxing Day morning…

  •  
    smuttery on 26/12/2012 - 07:34

    that would do me as well. If they get off scott free then i reckon we should boycott the place.

    • +7 votes
      mbroere on 26/12/2012 - 07:39

      There's a camping shop near the HN in Auburn NSW. Buy a tent, go and start "Occupy Harvey".

  •  
    bambooBee on 26/12/2012 - 07:34

    There's something dodgy… Were confirmation emails sent after the transaction? Contrasting to previous purchases through HN, I never received an immediate automated email. And to confirm: all purchases will be refunded due to "mistake". I doubt that it was genuine. But nice to share, OP :)

    •  
      mbroere on 26/12/2012 - 07:37

      According to Rory (from live chat), the system sends an email to the closest store with stock for confirmation, staff member there checks and then the email to the customer gets generated.

      Weird.

      • +1 vote
        SubZ on 26/12/2012 - 07:43

        if this is how their system works then some people are full of shit/trolling about receiving the HN receipt

        •  
          mbroere on 26/12/2012 - 07:45

          Don't know if it's true. The source of the info is connected to HN… So it could be true, it could be a fairytale.

        •  
          bambooBee on 26/12/2012 - 08:00

          Not from the guy I was chatting with. He didn't reply to that question: why confirmation emails weren't sent. He ended the chat.

          Has anyone found a legitimate, and un-weird (logical), reason?

        •  
          Blatros on 26/12/2012 - 12:55

          I got one within 10 mins, i was one of the first people to order…

          Dear xxxxx xxxxx,
          Order Confirmation Number: 700111xxx
          Thanks for shopping with Harvey Norman. We're pleased to confirm that we've received the following order from you.
          Please note: tax invoices are sent separately.
          Delivery of orders normally takes between two (2) to five (5) days, or up to eight (8) weeks for furniture.
          Your Order
          Product Details: Price
          1 x Asus EP121 Core i5 Windows 7 64GB Slate Tablet - EPAD-EP121
          Includes EOY CLEARANCE SALE
          $122
          Delivery to postcode 20xx $5.95
          Total Paid $127.95
          (Incl. GST $11.63)

        • +1 vote
          tchi6 on 26/12/2012 - 12:57

          I got the same confirmation email. Don't think it means anything though. They can just as easily cancel it, i suppose

        • +1 vote
          gagans on 26/12/2012 - 15:08

          I did not get that. I also ordered, when the deal had 40 Plus.
          Only confirmation from paypal for the payment.

  •  
    vietsmista on 26/12/2012 - 07:38

    Welcome to LiveChat

    Joe Computers
    Support Operator
    Good
    Bob
    Hello *. How may I help you?

    Me
    Hi, will the asus ep21 table pc offer be honoured? I paid already.

    You have been transferred to: Joe Computers.
    Joe Computers
    Unfortunately there was a pricing error with this product, you will be contacted shortly and a refund will be arranged, sorry for any inconvenience.

  • -3 votes
    Sydgun on 26/12/2012 - 07:39

    What a waste of time… they're officially on my ban list.

    • +3 votes
      nmartin84 on 26/12/2012 - 07:44

      How dare they refund an obvious pricing error…I understand they are actually required by law to honour once payment is made, but I really don't think the law was designed for situations like this, and its pretty scummy to think that companies should lose out because an employee pressed the wrong key or left a digit off.

      That being said, HN should already be on your ban list! :P

      •  
        db1 on 26/12/2012 - 07:56

        I'm not sure if they can just refund you. The money has been paid and they should honour the deal. Sure its a low price but it did say clearance sale and they certainly cleared a truck load.

      •  
        mbroere on 26/12/2012 - 07:57

        In my case, payment hasn't been made. My cc was checked to see if funds are available. No payment has gone through yet.

      •  
        liverpool2009 on 26/12/2012 - 07:59

        How many products are on the HN site? Tablets are very popular, it's their fault for not double checking especially when they know boxing day attracts the most people.

  1. Shlomo Scheinbaum on 26/12/2012 - 18:08
    +64 I'm going to take issue with
  2. mrdevil on 26/12/2012 - 02:39
    +38 People who order bulk of an
  3. meetspin on 26/12/2012 - 09:40
    +30 Gerry just trolled all of
  4. HD on 26/12/2012 - 02:37
    +24 We need an alarm app to wake
  5. MMM on 29/12/2012 - 04:59
    +23 Small article in today's
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