This was posted 11 years 10 months 18 days ago, and might be an out-dated deal.

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Open CBA My Wealth, Deposit $1,000, Leave it There for 4 Weeks, Get $50 Free Bonus

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Open CBA My Wealth, Deposit $1,000, Leave it There for 4 Weeks, Get $50 Free Bonus
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jamestownfx on 19/06/2013 - 19:14 mywealth.commbank.com.au (3994 clicks)
Last edited 22/06/2013 - 16:30 by 1 other user

On phone, but saw this offer. Similar to previous open a CBA account and get $50 bonus.

For this one you have to open a My Wealth account (takes 2 mins for existing CBA) and 'make a trade' or maintain a balance of $1,000+ for 4 weeks.

You also get a free debit mastercard that you can use with the account, which means no booking fee when not actually being able to book a jetstar deal.

*$50 bonus cash offer is available only to new MyWealth customers who open an account via the link on this page and make a trade by the offer expiration date of 31 July 2013, or deposit a minimum of $1,000 into their MyWealth linked Commonwealth Direct Investment Account by no later than 31 July and maintain a balance of at least $1,000 for a 4 week period. The offer is only applicable to one new MyWealth account and is not transferrable. We reserve the right to terminate this offer or amend these terms and conditions at any time without notice. Normal MyWealth terms and conditions apply unless otherwise specified here.

Edit: Title updated for sssx :)

22/6: T&C's have changed. Only available to those who received email

Financial Bank Account

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Commonwealth Bank
Commonwealth Bank

closed Comments

  • eleana on 22/06/2013 - 11:41

    There is a new cause in the T&C: This offer is only available to the recipient of a MyWealth targeted communication and is not transferrable.
    Is it still good to apply?

    • demiurge on 22/06/2013 - 14:00

      Here we go again….

    • spendinghacker on 22/06/2013 - 15:52
      +5

      CBA strikes again!

      Yep, they have moved the goal posts. Unless you received an email invite from them, you will NOT get paid so no point applying.

      I hope those of you who applied over the last few days have taken my advice and got a screenshot of the promo page as it was at the time of their application.

      It is all over people. Move along.

      OP should mark as 'expired'

    • jackofspade on 22/06/2013 - 16:58
      +2

      What do they mean by "targeted communication"? If you click on NetBank there is an ad for this promo below the login details. The ad would be very misleading if the promo is only for people who received an email.

      • spendinghacker on 22/06/2013 - 19:00

        I agree and it is STILL showing on netbank logon screen. Just checked.

        We might have a case to refer to the ACCC. They have been cracking down HARD recently on misleading advertising. ACCC and banking ombudsman, here come the mighty Ozbargainers, the most ruthless consumers to ever walk this great southern land :)

  • MatrixM on 22/06/2013 - 17:15
    +1

    I actually sent them a message on the 19th asking if it was open to all. got this reply yesterday shortly before 5pm:
    "Dear Sir,

    Thank you for your query regarding the MyWealth offer. My name is Avi, and I am your MyWealth service specialist.

    Please note the link you have provided me below does not open up any actual offer provided by MyWealth, however in relation to currently running offers I can provide you some general information.

    Currently MyWealth has a offer to new and only a few selected clients that if they open a MyWealth account and place $1000 into their Commonwealth Direct Investment Account for 4 weeks or place a trade before a given date in the offer, MyWealth will credit the new clients $50.

    Please note you need to have been selected to qualify and hence you will be required to keep a copy of your email/ letter or message that has been specifically sent to you.

    I hope this information has been helpful. If you have any further questions, please reply to this email and I will be happy to further assist.

    Kind Regards,

    Avi
    MyWealth Representative

    Phone 1300 897 622 (8am - 10pm AEST, Monday to Friday)
    Fax 1300 930 477
    Email [email protected]"

  • twodollah on 23/06/2013 - 22:08

    I can't seem to work out how to transfer money into mywealth account. Do I just transfer it to the linked CDIA account and that's enough to get the $50?

    • spendinghacker on 24/06/2013 - 10:27

      That's correct. Yes.

      The linked CDIA is the cash holding facility for mywealth.

  • Ci3reR on 24/06/2013 - 17:33
    +2

    Hi guys, I emailed MyWealth support whether or not the offer from NetBank is valid, and if they will honour it.

    Below is the reply (from the same Avi?)

    Dear Sir,

    Thank you for your query regarding the $50 offer from MyWealth. My name is Avi, and I am your MyWealth service specialist.

    Please note the $50 bonus cash offer is available only to new MyWealth customers only who open an account via the link on netbank page and make a trade by the offer expiration date of 31 July 2013, or deposit a minimum of $1,000 into their MyWealth linked Commonwealth Direct Investment Account by no later than 31 July and maintain a balance of at least $1,000 for a 4 week period.

    Hence if you meet the conditions above and you apply for the account using the link that you have provided: https://www.mywealth.commbank.com.au/landing/financeoffer?CI… then MyWealth will honour the offer.

    I hope this information has been helpful. If you have any further questions, please reply to this email and I will be happy to further assist.

    Kind Regards,

    Avi
    MyWealth Representative

    Phone 1300 897 622 (8am - 10pm AEST, Monday to Friday)
    Fax 1300 930 477
    Email [email protected]

    So, it seems it's valid? I think MatrixM asked different question and didn't mention the link fro NetBank.

    • spendinghacker on 24/06/2013 - 20:32

      There are the full T&Cs as they are live AS OF THIS MOMENT on the website:

      "*$50 bonus cash offer is available only to new customers who open a new MyWealth account via the link on this page and make a trade by the offer expiration date of 31 July 2013, or deposit a minimum of $1,000 into their MyWealth linked Commonwealth Direct Investment Account by no later than 31 July and maintain a balance of at least $1,000 for a 4 week period. This offer will be paid to eligible customers by the 15 September 2013. This offer is only available to the recipient of a MyWealth targeted communication and is not transferrable. This offer is only applicable to one new MyWealth account per eligible customer. We reserve the right to terminate this offer or amend these terms and conditions at any time without notice. Normal MyWealth terms and conditions apply unless otherwise specified here."

      This sentence is a bit cryptic:
      "the recipient of a MyWealth targeted communication and is not transferrable" What is "targeted communication" exactly? Could be email, flyer in the mail, link on netbank? Who knows?

      I believe CBA have changed the wording YET AGAIN to make it very cryptic on purpose in case they will get a tap on the shoulder from the ACCC or the Banking Ombudsman following customer complaints.

      I guess people can still apply but be aware that getting your cash is NOT GUARANTEED! If you applied on or before June 19, you are much more likely to get paid but might have to fight for it too.

      The T&Cs on June 19 were as follows:

      "*$50 bonus cash offer is available only to new MyWealth customers who open an account via the link on this page and make a trade by the offer expiration date of 31 July 2013, or deposit a minimum of $1,000 into their MyWealth linked Commonwealth Direct Investment Account by no later than 31 July and
      maintain a balance of at least $1,000 for a 4 week period. The offer is only applicable to one new MyWealth account and is not transferrable. We reserve the right to terminate this offer or amend these terms and conditions at any time without notice. Normal MyWealth terms and conditions apply unless
      otherwise specified here."

      Very clear cut. No ambiguity there!

      • Ci3reR on 24/06/2013 - 21:07

        My initial email directly asked about that targeted communication. Below is my original email:

        Hi Team,

        I saw your MyWealth $50 bonus cash offer when opening new MyWealth and deposit minimum of $1,000 into MyWealth linked Commonwealth Direct Investment Account and maintain a balance of at least $1,000 for a 4 week period.

        I am unsure of this part of fine print though:
        "This offer is only available to the recipient of a MyWealth targeted communication and is not transferrable."

        So, is joining through the link from NetBank a valid targeted communication? Will you honor the offer if I join from the link given from the NetBank?
        https://www.mywealth.commbank.com.au/landing/financeoffer?CI…

        Many thanks for your confirmation.

        Avi replied without clearly confirmed it, but I will hold onto these emails communication as evidence.

  • moonwalk on 26/06/2013 - 21:30

    so when will the $50 be credited, and to where?

    • Ci3reR on 27/06/2013 - 20:37
      +1

      This offer will be paid to eligible customers by the 15 September 2013

      At least, that what it says with the (current?) T&C.

  • freemoneyhunter on 28/06/2013 - 15:17

    I was getting this ad on google.

    I don't think it can only be via email.

  • freemoneyhunter on 29/06/2013 - 13:51

    I deposited 1,000 into the CDIA which was opened as well, do I have to then transfer it over from that or should I send another 1,000 directly into the mywealth because when I did a suncorp $50 job, I transferred the money into one of the extra accounts is created and then moved it from their, but they said the deposit had to come from an outside account and I did not get the money.

      • spendinghacker on 18/07/2013 - 10:54

        Correct.

        MyWealth is simply a brokerage account like CommSec. It does not hold cash by itself.

        The cash is kept in the linked CDIA account which is fully functional transaction account (EFTs, Bpay, ATM withdrawals are all available).

  • SummerMan on 30/06/2013 - 15:30

    CDIA is CBA bank account product and can be closed by calling the bank or visit a branch.

    My Wealth is a bit tricky. I believe that it belongs to CBA but how to close it?

  • Sketchy on 21/07/2013 - 12:53

    Been a month, payout anyone?

    • [Deactivated] on 21/07/2013 - 23:05

      nope

  • grapedrink on 22/07/2013 - 09:46

    Still waiting with my money in their account.

    They keep calling my mobile but I'm requesting written confirmation of why I have or haven't qualified for the $50 bonus. According to their initial T&Cs I've qualified.

    Anyone else had any luck?

    • karn1911 on 22/07/2013 - 14:13

      Nothing here yet. Deposited on 20/06.

      • SummerMan on 22/07/2013 - 14:19

        The current version of T/Cs reads "This offer will be paid to eligible customers by the 15 October 2013."

        • SummerMan on 22/07/2013 - 15:36

          *$50 bonus cash offer is available only to new customers who open a new MyWealth account via the link on this page and make a trade by the offer expiration date of 31 August 2013, or deposit a minimum of $1,000 into their MyWealth linked Commonwealth Direct Investment Account by no later than 31 August 2013 and maintain a balance of at least $1,000 for a 4 week period. This offer will be paid to eligible customers by the 15 October 2013. This offer is only available to the recipient of a MyWealth targeted communication and is not transferrable. This offer is only applicable to one new MyWealth account per eligible customer. We reserve the right to terminate this offer or amend these terms and conditions at any time without notice. Normal MyWealth terms and conditions apply unless otherwise specified here.

          http://webcache.googleusercontent.com/search?q=cache:ZvzIl9c…

        • SummerMan on 22/07/2013 - 15:40
          +1

          How can you make sure that it is an entirely different one?
          How do you know that you date "15 September" is the right date?

          CBA changes stuff all the time!

          "We reserve the right to terminate this offer or amend these terms and conditions at any time without notice."

  • Bystander on 22/07/2013 - 17:37

    No $50 here either.

  • blazed on 23/07/2013 - 10:30

    No $50 here either

  • grapedrink on 23/07/2013 - 10:33
    +5

    Update:

    After ACCC and Banking Obudsman threats and sending files containing the original T&Cs I got this email from Commbank:

    "Dear (name),

    I apologise for the confusion this offer may have caused you. In response to your email below, the terms and conditions have been met, and you are free to transfer the funds out of your account as soon as the 4 week period is up and you are still eligible to receive the $50 bonus.

    The $50 bonus will be credited to your CDIA account.

    As stated in the terms and conditions This offer will be paid to eligible customers by the 15 September 2013.

    I hope this information has been helpful. If you have any further questions, please reply to this email and I will be happy to assist you further.

    Regards

    Sarah
    MyWealth Representative
    Phone 1300 897 622 (8am - 10pm AEST, Monday to Friday)
    Fax 1300 930 477
    Email [email protected]"

    Hope this helps you guys fighting the good fight.

    • SummerMan on 23/07/2013 - 10:42
      +1

      Thanks so much. Can you do this to the GoalSaver http://www.ozbargain.com.au/node/104144 too?

      In the past few months, there are now three doggy online campaigns from CBA:

      1. Free $50 Coles Myer Card When You Open a Everyday Account @ Commonwealth Bank (Facebook Required)
        http://www.ozbargain.com.au/node/99242 and http://www.ozbargain.com.au/node/110471
        -> oversubscribed (44,162 claimed while they intended to pay only the first 3,000 accounts)

      2. FREE $50 for Opening CBA GoalSaver Account http://www.ozbargain.com.au/node/104144
        -> Changed T/Cs

      3. This one!
        -> Changed T/Cs at least twice + technical glitch. Some people has signed up but do not get their accounts yet…

      • SummerMan on 23/07/2013 - 10:54

        There is a valid reason for people to be impatient on the ground that T/Cs changes many times for a single promotion.

        grapedrink, is it possible to provide a reference number (or date/time) of your communication? It will be easier for everyone to refer to it should they need to contact the bank in the future.

    • spendinghacker on 23/07/2013 - 15:49
      +1

      Well done grapedrink!

      Unfortunately, the only way to deal with many commercial entities (and especially banks) is threats and 'violence'. That's the only way they listen!

      Good stuff.

      This confirms that anyone who applied before CBA moved the goal posts and changed the t&cs will get paid. Those who didn't act quickly enough, will not.

      • SummerMan on 23/07/2013 - 15:51
        +1

        "Those who didn't act quickly enough, will not."
        I doubt this part of your conclusion. There may be a chance for them but it is not 100%.
        The argument would be the web page in question is open to the public. CBA has used AdsSense to get the public to view the page too…

  • grapedrink on 23/07/2013 - 11:12
    +4

    Hope this helps details below, let me know if you need more info:

    Subject
    Open CBA My Wealth - Get $50 Free Bonus

    Discussion Thread

    Response Via Email (Sarah) 22/07/2013 11.51 AM

    Customer By Email (me) 22/07/2013 11.12 AM

    They spammed my phone with calls for the past week. I refused to answer the calls
    and asked them to respond via email communication ONLY.

    • SummerMan on 23/07/2013 - 11:15
      +1

      Thank you very much. I am impressed by your professionalism on getting a written communication. This "Response Via Email (Sarah) 22/07/2013 11.51 AM" should be a reference point for everyone!

    • spendinghacker on 23/07/2013 - 15:51
      +2

      I refused to answer the calls
      and asked them to respond via email communication ONLY

      PROFESSIONAL!

  • blazed on 23/07/2013 - 16:17
    +2

    You da man grapedrink

  • demiurge on 01/08/2013 - 15:51

    My was paid on 31/7, fund appeared today, no chasing them up. Now how to close this?

    • SummerMan on 01/08/2013 - 15:53

      Did you make a trade or just deposit 1k for 4 weeks?

      CDIA can be closed at a branch. However, I don't know about mywealth account itself.

  • Dacs on 01/08/2013 - 16:07

    :-)
    Opened my CDIA account on 27 June, got the $50 bonus 1 August

    • SummerMan on 01/08/2013 - 16:08

      this is after the change in T/Cs? How did you hear about this promotion?

      • Dacs on 01/08/2013 - 16:15

        I'm not sure WHICH of the T&C changes you're referring to.

        If you mean about when it would be paid, I contacted them on 27/7 and asked when it would be paid. Their reply was:
        "You will receive a credit of $50 within 30 days of the end of the campaign period (ends 31/7/2013) as per the conditions of the campaign."

        • SummerMan on 01/08/2013 - 16:16

          22/6: T&C's have changed. Only available to those who received email

        • Dacs on 01/08/2013 - 16:21

          I don't think I received an email but the ad offer was there when I went to the Netbank website on 27/6.

    • SummerMan on 01/08/2013 - 16:23

      Did you make a trade or just deposit 1k for 4 weeks?

      • Dacs on 01/08/2013 - 16:24

        1k for 4 weeks

  • SummerMan on 01/08/2013 - 17:52

    Congratulations to those who get paid…

    Anyone fulfilled the conditions last month but haven't got the payment?

  • demiurge on 01/08/2013 - 19:24
    +1

    For those who wants to close this, here's the instruction I got from webchat:

    Please send in a signed written request with the MyWealth Investment Account and CDIA numbers in the letter stating your request to close the accounts, followed by your signature.
    You can then email this in to us as an attachment.
    We will be able to process it for you within 24 - 48 hours.
    Our email address is [email protected]

    • Bystander on 01/08/2013 - 20:13

      Are there any fees for just leaving the account open with a nil balance?

      • demiurge on 01/08/2013 - 21:45
        +1

        No, but there could be another promotion later.

    • SummerMan on 20/08/2013 - 12:59

      Dear SummerMan,

      Thank you for sending us your account closure request. My name is Sarah and I am your MyWealth service specialist.

      I have sent your request to our specialised accounts and maintenance team for processing, please allow up to 1 week for the account to be closed.

      If we require anything further from you we will contact you directly.

      I hope this information has been helpful. If you have any further questions, please reply to this email and I will be happy to assist you further.

      Kind Regards,

      Sarah

      Where did you get 24-48 hours from? Sarah says 1 week!!!

  • Bystander on 01/08/2013 - 20:58

    Ah Bugger! No $50 here. The "Only available to those who received email" comment was posted after I opened the account.

    • SummerMan on 01/08/2013 - 21:03

      perhaps, you need to contact them via NetBank…

      • SummerMan on 01/08/2013 - 21:45

        It would be difficult if you have to fight CBA for both GoalSaver and MyWealth… If one of the two pays automatically and fighting for the other seems to be doable.

  • phatkany on 02/08/2013 - 02:52

    Thx op, $50 arrived today! I transferred the $1000 to the CDIA account approximately 5 weeks ago.

  • AssociatedAsh-Say @ Commonwealth Bank on 02/08/2013 - 05:32

    Got my $50 today :)

    • jackofspade on 02/08/2013 - 21:02

      When did you deposited the $100?

      • SummerMan on 02/08/2013 - 21:27

        what?
        This is CBA.
        Mate, you need $1K for 4 weeks.

        The questions would rather be:

        When did the account opened?
        When did you fulfil the condition (share trading/deposit)? and
        When did you receive the $50?

        Being clear and precise would help other people understand the their situation and deal with CBA accordingly…

        This bank has a bad record on customer incentive payment… It used to pay well ~100-200 and fast but recently reduce to $50 and with a very slow speed…

      • jackofspade on 02/08/2013 - 22:13

        oops…I meant $1000.

  • AssociatedAsh-Say @ Commonwealth Bank on 02/08/2013 - 22:03
    +2

    I deposited 1k on 26 June but never withdraw the amount till date. I got paid this morning .

    • jackofspade on 02/08/2013 - 22:19

      so approx. 5 weeks. I have one more week to go.

  • kelea on 04/08/2013 - 14:19
    +1

    Thanks I got mine on 1st August too.

    Opened 20th June via link on netbank page (I printed the screen - T&Cs did say offer only available to receipient of targeted communication etc).

    Put $1001 in for > 4 weeks.

    Thanks again OzB!

  • VehemenceThePhoenix on 05/08/2013 - 09:13
    +2

    I put $1000 in on the 19th Jun, but still nothing, except 1 cent interest

    • excite on 05/08/2013 - 12:49

      same here, made the $1000 deposit on June 28

    • PissLUR on 07/08/2013 - 19:12

      same thing.

      chatted on friday. asked where is the bonus, they asked me if I received the email. I told them that I applied before T&C has been modified. Gave a screenshot of the T&C via dropbox link.

      Just received my bonus today. clearing the money now.
      Next TO-DO is the Goal Saver's bonus.

      • danishcookie on 15/08/2013 - 22:01

        HI there , I opened my a/c in June and deposited money in July no luck..would you mind sending your screenshot as the T&C's would match with you. Thanks

    • VehemenceThePhoenix on 07/08/2013 - 22:37

      received =]

  • twodollah on 07/08/2013 - 10:25

    I talked to Avi and he asked me to wait until this Friday as the credits are processed each Friday. So, fingers crossed!

    • PissLUR on 07/08/2013 - 19:10

      thats bs.
      I just got paid today.

      • excite on 07/08/2013 - 22:42
        +1

        me too

        • senorclean on 08/08/2013 - 09:24
          +1

          I got mine yesterday as well:

          24 Jun 2013 $1000 Deposit
          24 Jun 2013 $1000 Withdrawl
          01 Aug 2013 $0.01 Interest (yiewww)
          07 Aug 2013 $50 Direct Credit 062895 COMMONWEALTH SEC
          MyWealth $50 Cash

        • jackofspade on 08/08/2013 - 12:17

          I think you mean withdraw on 24 July.

        • senorclean on 08/08/2013 - 14:52

          You're right (actually was 27th of July) - either way they came through with the goods.

    • twodollah on 08/08/2013 - 10:18
      +1

      Just got the $50 today :)

  • SummerMan on 08/08/2013 - 10:20

    Congratulations to those who received the bonus!

    Now, for those who haven't got one, you can now draft a letter to NetBank/FOS. It would be nice if it is a collective letter from ozbargainers!

  • maxchoc on 08/08/2013 - 19:18
    +1

    ****A WARNING TO EVERYONE*****

    I signed up to this offer after receiving the email from MyWealth. I made a trade over $1k, and have waited until 7/08/2013 and spoke to Avi via the online chat.

    Apparently the "system" missed me, so I was not on the list to be included for the $50. He says I now must wait TWO WEEKS, and then expect it on the Friday…

    I wonder how many other people the "system" missed? I advise you all to INVESTIGATE if you are "included" or not. Do NOT wait until September.

  • Bystander on 08/08/2013 - 20:18

    I'd actually given up on this as the T's & C's had changed. But I got the $50 yesterday.

    Thanks OP!

  • mrgeckoz on 09/08/2013 - 01:10
    +1

    got the money!

  • vipulrm on 09/08/2013 - 16:29

    Account opened: 20-June
    Transferred $1000: 28-June
    $50 Credited: 07-August

    Sweet :)

  • SummerMan on 13/08/2013 - 09:51

    I think we need to wrap up…

    Anyone hasn't received $50?

    For those who received $50 you have got two accounts:
    MyWealth (+HIN) and CDIA…

    Do you want to close both or keep CDIA?
    I think it is impossible to close CDIA alone but it is possible to close MyWealth only…

    demiurge on 01/08/2013 - 19:24 has said that you may close accounts by sending signed written request to MyWealth email…

    I am inclined to keep CDIA if possible. It is useful for tiger flight booking + international banking.

    • spendinghacker on 13/08/2013 - 12:07

      It is useful for tiger flight booking + international banking.

      Please explain :)

      • SummerMan on 13/08/2013 - 12:13

        https://www.tigerair.com/au/en/booking-fees.php

        Booking fees are outlined during the payment process. Credit card bookings are subject to a a non-refundable booking fee of AUD 8.50 per flight per person. This will be added to the price on the payment page. There is no fee for bookings made with an Australian issued Mastercard debit card.

        CBA gives you free security token + big banks has a wider network of overseas correspondent banks…
        It's easy while your are overseas and want to wire money…

        • spendinghacker on 13/08/2013 - 14:34

          Agree with first point (paragraph) but disagree with second.

          CBA is far from being the best account for using while overseas or for sending and receiving wire transfers via SWIFT. I would actually say it is one of the worst

        • SummerMan on 13/08/2013 - 14:37

          Can you recommend a better alternative for telegraphic transfer?

          NAB? = limited internet banking functionality (no security token/lower limit)

          ANZ/WESTPAC = no fee free account

          If it is not part of the big four, it is unlikely to have a big network.

          HSBC/Citi? = They just use their own networks. Exchange rate is not that good but the transaction may be free (=no fixed transaction cost).

        • spendinghacker on 17/09/2013 - 17:59

          Citi does not use their "own network". Not sure what you are referring to.

          They use the SWIFT network all other banks use.

      • SummerMan on 13/08/2013 - 14:44

        They are a few thing that a big player can do better than a smaller player…
        ATM network, for example.

        Ripping people off with fees… is the other side of the coin

  • Sydney84 on 13/08/2013 - 21:02
    +1

    i didnt get $50 bucks. should i call them ?

    • test123123 on 15/08/2013 - 11:16

      Same here, what is going on ?

      • danishcookie on 15/08/2013 - 22:02

        same here I opened a case with them.. can anyone give me the old screenshot with June T&C's? Thanks

    • mrgeckoz on 17/08/2013 - 01:19

      my partnet opened account on the 21st before t&c been changed and still havent got the money.

  • thydzik on 16/08/2013 - 21:39

    made the deposit on 04 Jul 2013, still waiting.

  • Homme on 22/08/2013 - 13:59

    Well I like many others still haven't received the $50 cash back. So I decided to make a phone call and find out what's happening.

    Today I received a phone call from CBA from a guy that initially took my inquiry and was told that the department running this promotion has decided that I DO NOT qualify for the cash back due to some code that wasn't entered on their end during the application process.

    The CSO has escalated my complaint to someone superior to his department and now I'm awaiting there answer.

    I made the deposit 5 July 2013.

    • SummerMan on 22/08/2013 - 14:36

      They have 45 days to look into the matter:
      http://www.fos.org.au/

      • yargnairod on 26/08/2013 - 07:02
        +2

        The CBA has ZERO case. This is a company that made $7.8 Billion last year but that is largely irrelevant.

        The facts.

        a) They advertised a promotion on their own website (logon screen in netbank) on an open link so it clearly was intended and not a typo.

        b) They for whatever reason decided that their open promotion was attracting the wrong kind of people and changed their terms and conditions AFTER many people had registered. Their amendments don't even make sense to people who followed the link direct from the netbank page as I did. It's false advertising to say that you can open with a $50 bonus but exclude certain people.

        c) They have taken your $1k for a month and decided not to pay a fair interest rate on it. Switch and Bait if ever I saw it.

        I'd make a big fuss over it. I'm not the kind of person that would punish smaller companies for typos or mistakes but this is different.

        • SummerMan on 26/08/2013 - 07:58

          Totally agree but you need to follow the procedure.

          First, contact CBA to give them a chance to fix/investigate the problem.

          The rule says CBA has upto 45 days but if they concluded your case quickly you can move on to FOS.org.au. Good luck!

        • yargnairod on 29/08/2013 - 07:26

          ignore. Posted below

    • INFIDEL on 01/09/2013 - 18:56

      Got the same response on the $100 for opening an Everyday account agaes ago. After many complaints at the branch, with this escalated my complaint nothing was done. Finally went into Brisbane CBD Branch. They discovered "code not entered" by staff member when I had set up account. No one wanted to admit to their error & pay out $100, so my complaint kept being "investigated". Finally got a "goodwill payment" of $100 - about 1 year later!

  • Talonparty on 26/08/2013 - 13:36
    +1

    I'm waiting for this one too but I think I missed out. I have a targeted email in my inbox and this is in the T&C (seems different to OP even though I got the mail on 19/06):

    *$50 bonus cash offer is only available to new MyWealth customers only who open an account and make a trade by the offer expiration date of 31 July 2013, or deposit a minimum of $1,000 into their MyWealth cash account (CDIA) within 4 weeks of receiving the offer and maintain a balance of at least $1,000 for a 4 week period (ending no later than 31 July 2013). This offer is only valid for the addressee of a MyWealth email or direct mail offer and is not transferrable. The offer is available till the 31st July 2013 and is only applicable to one new MyWealth account. We reserve the right to terminate this offer or amend these terms and conditions at any time without notice. Normal MyWealth terms and conditions apply unless otherwise specified here.

    I think I screwed up, I activated on 20/06 but only transferred on 24/07 (I was on holiday and didn't realise I'd forgotten about it until then). Wasted the money in the account for 4 weeks before double checking the terms, my fault :(

    edit: Actually, reading the T&C someone else saved earlier I might try my luck, seems a bit underhanded of them to offer different T&C depending on where you look. I will post any updates here.

    • yargnairod on 29/08/2013 - 07:32

      I opened up my account 20/06 (I think. It's hard to check now).
      Transferred money 25/07 (one day later than you)
      Bonus paid 28/08. If you don't eventually get it complain but it is too early to complain as they don't pay it straight away

      The only way they could tell is if the link in the email is different to the open link that everyone else got (I doubt it though)

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