iiNet - Free Calls to the Philippines (until end of November)

20

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Hank on 28/11/2013 - 23:00 forums.whirlpool.net.au (106 clicks)
Last edited 28/11/2013 - 23:49 by 1 other user

A bit late notice but for if you are an iiNet customer you can make free calls to the Philippines to assist with the typhoon disaster similar to the other telecommunication companies. NOTE: Linked Whirlpool post says that iiNet actually announced it on 19 November.

I couldn't find anything official advertised about this on the iiNet website, however I emailed iiNet and they confirmed with the following details:

We’ll be covering the cost of all PSTN & VoIP calls made to the Philippines, between the 10th and 30th of November, across the entire iiNet group.

• Calls to both landlines and mobiles will be covered, across Residential & Business services. Calls from iiNet mobiles aren’t covered however, along with calls from TransACT Corporate/Govt services.
• Customers will continue to be charged as usual, and then at months end we’ll arrange for credits to be applied to their next invoice

If you have any questions, please call us back on 13 22 58 or reply in this email and one of our customer service representative will be happy to help.

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  naira on 28/11/2013 - 23:30

  -6

  very poor of IINET not to announce this earlier and not show on their site. It is almost Nov 30.

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    hixx101 on 28/11/2013 - 23:35

    they posted this on facebook weeks ago

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    [Deactivated] on 28/11/2013 - 23:37

    -1

    I think that's a bit harsh; they did announce it on Whirlpool and their various social media channels a few weeks ago.

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  JimmyBargain on 28/11/2013 - 23:40

  -5

  Disgustingly LATE!!! Not very GOOD !!

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    [Deactivated] on 28/11/2013 - 23:45

    -2

    As I (and hixx101) said above this was announced weeks ago. Calling them "disgusting" is pretty unfair IMHO.

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  naira on 29/11/2013 - 19:11

  -1

  To those saying that it was announced in facebook and social media channels, that is not the way to announce it. I don't use facebook. They send regular emails and it should have been announced there. If they can span me with promos, they can include this in their emails. Virgin even texted me about crediting $10 to my account to make calls. Telstra SMS me saying I can make calls. So you are saying I should log on to Facebook to get an announcement, pathetic? Other service they provide is good but this one is really bad service.