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iPhone 6 from $752 & iPhone 6 Plus from $840 Delivered @ Kogan eBay

341
iPhone 6 from $752 & iPhone 6 Plus from $840 Delivered @ Kogan eBay
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Cashback
Pmb3 on 29/03/2015 - 20:17 stores.ebay.com.au (1639 clicks)
Last edited 29/03/2015 - 22:22 by 1 other user
CTECH20

Part of the eBay 20% off tech deal
2% Cashback via Cash Rewards

Not as good as the older deals, but cheapest price available after Apple's price bump.

iPhone 6:

iPhone 6 Plus:

The iPhones sold by Kogan Australia are covered by Apple Australia in Australia for Two Years under our Consumer Guarantee.

The iPhones sold by Kogan HK Limited are covered by Kogan HK Limited for one year, and by Apple (in their country of first sale) for one year. It is understood that Kogan Australia Pty Ltd will assist customers of Kogan HK Limited with any warranty claims on Kogan HK Limited. Kogan Australia Pty Ltd acts as 'sort of' an agent for Kogan HK Limited as far as warranty and support goes.

Check if the eBay listing states: This Product is offered and supplied by Kogan Australia Pty Ltd or Kogan HK Limited in addition to item location.

Thanks to A3Australia

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closed Comments

  • samehada on 29/03/2015 - 20:21

    What is the older deal?

    • mb3 on 29/03/2015 - 20:23

      An example here. This was before Apple's price-hike though.

  • Tskyinfo on 29/03/2015 - 20:48
    +5

    over $1000 will
    be hold on cutom and for gst

  • sprucemoose on 29/03/2015 - 21:01

    This post made me look at the prices for an official Australian iPhone and I am truly impressed with the prices that Apple are charging. No surprise that Apple's profit margins increased last quarter.

  • Chall5 on 29/03/2015 - 21:13
    -1

    yep, just too high for not much improvement over my iphone5. Maybe when they start putting 2GB RAM in them I'll bite

    • asa79 on 29/03/2015 - 21:52
      +4

      The iOS doesn't need 2GB to function.

      • [Deactivated] on 29/03/2015 - 22:23
        +12

        the concept of need is different on ozbargain.

  • asa79 on 29/03/2015 - 21:51

    Wonder if Apple store will price match

    • lovepub on 29/03/2015 - 22:06

      If you get lucky with price matching. Please share the good news . Make sure you note down employees name.

  • A3Australia on 29/03/2015 - 22:06

    Please be aware. These are NOT all "Grey Imports" as the OP states.

    Some will be Private Imports. Imported to Australia by the buyers.

    Some of these Phones MAY be 'grey imports' into Hong Kong - from where Kogan HK Limited will be shipping them to Kogan HK Limited's customers. Others could be local Hong Kong market iPhones, or even Australian market iPhones.

    It all depends upon the wording in the individual eBay listing.

    It appears that some say "This Product is offered and supplied by Kogan Australia Pty Ltd".

    While others say "This Product is offered and supplied by Kogan HK Limited".

  • A3Australia on 29/03/2015 - 22:19
    +1

    I think it is covered under Apple's 1 year International Warranty (if someone can confirm).

    The iPhones sold by Kogan Australia are covered by Apple Australia in Australia for One Year under the Apple Warranty AND for Two Years under our Consumer Guarantee.

    The iPhones sold by Kogan HK Limited are covered by Kogan HK Limited for one year, and by Apple (in their country of first sale) for one year. It is understood that Kogan Australia Pty Ltd will assist customers of Kogan HK Limited with any warranty claims on Kogan HK Limited. Kogan Australia Pty Ltd acts as 'sort of' an agent for Kogan HK Limited as far as warranty and support goes. This 'saves' buyers from having to telephone Hong Kong and having to send their iPhone to Hong Kong for warranty claims.

  • ezza on 29/03/2015 - 22:58

    Yet the stock from HK will dispatch between 14/04 to 17/04 and stock from Aus will dispatch 20/04 to 27/04 go figure.
    Unless there's a wait on local stock!

    • Azif on 29/03/2015 - 23:04

      How do you tell which stock you got?

      • A3Australia on 30/03/2015 - 00:55
        +1

        How do you tell which stock you got?

        Uhhh… Read the description.

        • Azif on 30/03/2015 - 13:11

          Dumb question sorry

  • jess88 on 30/03/2015 - 02:04

    Are those shipped from Melbourne TRS claimable?

    • nayfon on 30/03/2015 - 09:39

      Only if the invoice states how much GST was paid.

  • Azif on 30/03/2015 - 09:07

    If you bought the Iphone 6 64gb for 1055 less voucher of 211 do you think you will be hit with customs? If i've got a receipt for paying $844 will i still be charged customs?

    • A3Australia on 30/03/2015 - 10:47
      +1

      If you bought the Iphone 6 64gb for 1055 less voucher of 211 do you think you will be hit with customs? If i've got a receipt for paying $844 will i still be charged customs?

      By "customs" you mean having to do a customs 'entry' and pay GST?

      GST is assessed on the value of the item. So, yes you should have to pay GST. However, I think it will get through without having to pay for a clearance and for the GST.

      • howard22 on 30/03/2015 - 23:19

        so what happens if i buy 2 iPhone 6 64gb which becomes $844 x 2 = $1688?

        My guess is GST will be charged?

        I want to buy 2 iPad Air 2 128Gb which discounts to $671.56 & x2 —> $1343.12. over $1000 = GST applicable.

        I should ask Kogan?

        • A3Australia on 31/03/2015 - 03:37

          so what happens if i buy 2 iPhone 6 64gb which becomes $844 x 2 = $1688?
          My guess is GST will be charged?
          I want to buy 2 iPad Air 2 128Gb which discounts to $671.56 & x2 —> $1343.12. over $1000 = GST applicable.
          I should ask Kogan?

          If you are importing items valued at $1,688 and/or $1,343 in one or two shipments - especially to the same name/address and withing a few weeks, I think you will get hit with the GST.

          Kogan Australia, and Kogan HK, are not the importer. You are. You should ask Australian Customs for advice.

    • A3Australia on 30/03/2015 - 12:02
      +1

      If you bought the Iphone 6 64gb for 1055 less voucher of 211 do you think you will be hit with customs? If i've got a receipt for paying $844 will i still be charged customs?

      1) You do not have a paid invoice showing you paid $844 to Kogan HK Limited - The Kogan HK Invoice/Receipt will show the correct price of $1,055

      2) Here is an extract from Kogan's T&C on their ebay store http://stores.ebay.com.au/kogan/pages/terms-of-sale

      "It is important to note that different Terms and Conditions apply in respect of orders for KA Products than those which apply in respect of orders for Kogan HK Products. Where you place an order for Kogan HK Products to be delivered outside of Hong Kong, you will be the importer of the Kogan HK Products into your jurisdiction."

      and Section 17.5

      "You will be the importer of record for the purpose of customs and border processing. As the importer of the Kogan HK Products, you agree that you are liable to pay such taxes with respect to the Kogan HK Products to the relevant authority in addition to your payment to us under the General Terms and Conditions above. It is your responsibility to determine whether any such taxes apply in your destination country for delivery or the country from which the Kogan HK Products are shipped. You agree that neither Kogan Australia nor Kogan HK is liable to you with respect to any loss, damage, cost, expense or injury you incur as a result (sic) your obligation to pay taxes in a particular jurisdiction."

      • Azif on 30/03/2015 - 13:07

        Thanks for the response.

        "You sent a payment of $844 AUD to Kogan Pty Ltd"
        Phone $1055
        Other Discounts $-211
        Payment $844

        I would have thought this should be treated by the customs office as an invoice for $844, given that is what was paid. My main concern was if Kogan didnt show the itemised invoice in the customs declaration.

        • HAL on 30/03/2015 - 13:35

          I sent Kogan an message on Ebay asking them to make sure any customs declaration reflects $844.

          Waiting to hear back…

        • A3Australia on 30/03/2015 - 19:14

          I would have thought this should be treated by the customs office as an invoice for $844, given that is what was paid. My main concern was if Kogan didnt show the itemised invoice in the customs declaration.

          Phone $1055

          "given that is what was paid."

          As the receipt/invoice will show, Kogan HK was paid the correct full amount of $1055. It does not matter how much you paid PayPal. AU Customs go by the value of the item.

        • Tskyinfo on 30/03/2015 - 19:54

          @HAL:
          I got their response
          Hi,

          Thank you for purchasing with Kogan.com

          This item is supplied by Kogan HK (Hong Kong) Limited, and as such, GST is not applicable.

          We guarantee that you will not be required to pay any additional duties or fees after your original purchase.

          Please do not hesitate to contact us if you require any further assistance.

          Kindest regards,
          Kelly

        • A3Australia on 30/03/2015 - 21:23

          @Tskyinfo:

          I got their response

          You said that you asked them:-

          "to make sure any customs declaration reflects $844."

          They did not mention anything about the amount in any "Customs Declaration" or even an Invoice.

          This item is supplied by Kogan HK (Hong Kong) Limited, and as such, GST is not applicable.

          A false and misleading statement. GST is not applicable to Kogan HK Limited - as they are a foreign entity. However, GST can be collected from the importer - you.

          We guarantee that you will not be required to pay any additional duties or fees after your original purchase.

          Again, that is false and misleading. They can not guarantee any such thing if the total value is over AU$1,000.

          Personally. I do not believe the shipment will be assessed for GST by customs, but Kogan Australia should not be misleading you regarding the possibility.

        • Azif on 30/03/2015 - 22:28

          @A3Australia:

          "You sent a payment of $844 AUD to Kogan Pty Ltd"

          That depends on how value is determined then, it looks like transaction value should be used ie. $844 aud (assuming "The transaction value can involve deductions" which i assume the discount is? It would be good to get a clarification)

          http://www.customs.gov.au/webdata/resources/files/ValueofImp…

          The most common method for valuing any import is to
          use the ‘transaction value’, which is the price the importer
          actually paid (or is going to pay) for the goods.

          A number of conditions must be met to use the transaction
          valuation method. For example, the buyer and seller are
          not related, where the buyer and seller are related, their
          relationship has not affected the price of the imported
          goods. The transaction value can involve deductions or
          additions such as commissions or royalties.

        • A3Australia on 31/03/2015 - 03:49

          @dudeman500:

          Customs may want to see how much the seller received for the goods.

          PayPal paid the 'missing' 20%. I would think that Customs would handle this in the same way as if the buyers 'friend' or relative paid the 'extra' 20%. The goods would be valued at the full price paid to Kogan HK.

          However, as I have already stated, I don't think the goods (if close to $1,000) will get stopped for a Customs declaration/clearance.

        • HAL on 31/03/2015 - 06:39

          @Tskyinfo: That's good enough for me. Cheers!

  • DEvok on 30/03/2015 - 11:38
    -1

    Watch these be sold alll over ebay very soon.

  • tds on 30/03/2015 - 12:46

    Delivery time will be about end of April

  • Multiplex on 30/03/2015 - 15:11

    The white model does not say "Save a further 20% off (max $500) by using code CTECH20". Does that mean the code will not work for white model?

    • John on 30/03/2015 - 18:41

      Should work. Try adding to cart, proceed to checkout, and apply the code there.

      • Multiplex on 30/03/2015 - 19:15

        Yep, works fine. Was worried the code no longer apply to some model.

  • bwatt72 on 31/03/2015 - 06:00

    Has anyone ordered in past more than one phone and been charged import duty etc for them?im wondering if the value these at there full price or the price with 20% off?
    As if there full price then if hit with import fees etc then deal is not as good.
    Is it better to order one at a time than two same time and will they not see two was ordered and ship them both same time?
    I did read somewhere that could order in another name and address yes could use wife's name but address would need to be same.
    Or can one be sent to au post parcel locker but saying that they might not deliver to a parcel locker it being a courier?
    Need to get two phones not sure what models yet but with discount is under $1000 but if they value at ebay price then be over not sure what to do.

    • A3Australia on 31/03/2015 - 13:07

      Has anyone ordered in past more than one phone and been charged import duty etc for them?

      Yes, I have been involved with importing several iPhones in one shipment, in the past.

      No, not from Kogan HK Limited.

      There was not, and is not now - as far as I am aware, any import duty on small numbers of mobile phones privately imported for 'own consumption'.

      There is only GST on shipments valued at over $1,000

      im wondering if the value these at there full price or the price with 20% off?

      The value for Customs is the price paid to and received by Kogan HK Limited.

      As if there full price then if hit with import fees etc then deal is not as good.

      The main worries about private imports of iPhones, and some iPads, should be 1) Lack of any local Warranty Support from Apple Australia 2) Lack of the Australian Two Year Consumer Guarantee 3) Lack of local support for Out of Warranty replacements. These points should be 'weighed' against any dollar savings.

      Is it better to order one at a time than two same time and will they not see two was ordered and ship them both same time?

      Customs sometimes spot that and can assess all recent shipments for GST.

      I did read somewhere that could order in another name and address yes could use wife's name but address would need to be same.

      You would need to use different address etc. We have used different names and work and home addresses in the past.

      Or can one be sent to au post parcel locker but saying that they might not deliver to a parcel locker it being a courier?
      Need to get two phones not sure what models yet but with discount is under $1000 but if they value at ebay price then be over not sure what to do.

      I would not worry about GST being applied if only two iPhones. More important/relevant to 'worry' about Warranty and Out of Warranty support vs. your savings on buying local.

  • Benzy on 31/03/2015 - 12:31

    I have called Kogan Australia and ask them about the import duties. They told me that there will be no other charges than what we paid on ebay.

    • A3Australia on 31/03/2015 - 13:14

      I have called Kogan Australia and ask them about the import duties. They told me that there will be no other charges than what we paid on ebay.

      Anything I would say to you would carry the same weight with Australian Customs as any answers from Kogan Australia staff. NONE.

      Perhaps, in Kogan Australia's experience MOST shipments, valued at slightly over $1,000, from Kogan HK Limited sent to private importers in Australia via their couriers do not get stopped for a Customs Clearance Entry. However, if their couriers were correctly declaring shipments valued at over $1,000 perhaps more shipments would require clearance and GST being collected.

    • A3Australia on 31/03/2015 - 21:37

      I have called Kogan Australia and ask them about the import duties. They told me that there will be no other charges than what we paid on ebay.

      "You will be the importer of record for the purpose of customs and border processing. As the importer of the Kogan HK Products, you agree that you are liable to pay such taxes with respect to the Kogan HK Products to the relevant authority in addition to your payment to us under the General Terms and Conditions above. It is your responsibility to determine whether any such taxes apply in your destination country for delivery or the country from which the Kogan HK Products are shipped"

  • bwatt72 on 31/03/2015 - 13:25

    So what does all this mean I could or will get hit for charges as im now wondering if local buy will be better choice

    • A3Australia on 31/03/2015 - 16:04

      So what does all this mean I could or will get hit for charges as im now wondering if local buy will be better choice

      As I said - "I would not worry about GST being applied if only two iPhones. More important/relevant to 'worry' about Warranty and Out of Warranty support vs. your savings on buying local." GST is only 10% anyway, and you can do your own clearance.

  • bwatt72 on 31/03/2015 - 16:20

    What? im getting if I did buy two from kogan all fees added would be just over $150 on fees for the two phones ok still cheaper than buying here etc but only 1 yr warranty and grey imports.
    Not sure what you mean by out of warranty support?
    Right now I could buy local for $123 approx more on two phones that's a bit.
    And I maybe moving overseas unsure at this time so au warranty would be no good anyway,if I'm here another two years then all good.

    • A3Australia on 31/03/2015 - 21:36

      What? im getting if I did buy two from kogan all fees added would be just over $150 on fees for the two phones ok still cheaper than buying here etc but only 1 yr warranty and grey imports.

      I don't know what you purchased (or thought of purchasing), or what "fees" would be. However, the only warranty you would have is the one year one offered by Kogan HK Limited. There are no "grey imports" here UNLESS the iPhones you receive were first sold in some country other than Hong Kong. They would then be "grey imports" to Hong Kong. No matter where they were first purchased, they are classed as Private Imports. I guess, after you receive them, if you sold them - you would be selling "grey imports".

      Not sure what you mean by out of warranty support?

      A very big benefit of purchasing local market model iPhones is the Out of Warranty Replacements offered by Apple Australia. For Example: if within or outside of the warranty period you smashed a iPhone, or immersed it in water (salt or fresh), you can have Apple replace the handset for a set price; If outside of the warranty period, an iPhone fails for some reason - you can have Apple replace the handset for a set price.

      Right now I could buy local for $123 approx more on two phones that's a bit.
      And I maybe moving overseas unsure at this time so au warranty would be no good anyway,if I'm here another two years then all good.

      For only $123 savings I would buy here. The local warranty support from Apple is worth that. Even for only one year.

  • bwatt72 on 31/03/2015 - 22:11

    Sorry but it's not iPhone but another make I just asked the general question about fees to be paid if ordering from kogan for faster response to my question.
    What do you mean private imports customs do state anything over $1000 could be charged fees.

    • A3Australia on 31/03/2015 - 23:08

      Sorry but it's not iPhone but another make

      You are in this thread about iPhones, and you wrote:-

      "im getting if I did buy two from kogan" and "for the two phones"

      Anyway….

      I just asked the general question about fees to be paid if ordering from kogan (HK Limited?) for faster response to my question.

      Uh huh.

      What do you mean private imports customs do state anything over $1000 could be charged fees.

      Where do Australian Customs state this. Please post a link.

      In brief. If you import stuff from overseas, and the stuff is valued at over AU$1,000. It may be assessed for GST. In which case you may have to do a customs entry (and pay a fee for this) and be assessed GST to pay on the stuff.

      private imports

      Anything you import for yourself, for your own consumption. That stuff is a "private import".

  • bwatt72 on 31/03/2015 - 23:31
    +1

    Cheers never took the risk and got local stock in stead if I just had got one phone it may have been ok but wanted two so may have fees and if so the difference on phones im buying with fees vs oz stock would not have been worth it in the end. If no fees then yes well worth it.

  • Coriander on 01/04/2015 - 09:24
    +1

    Looks like Kogan may have removed some iphone6 models from this promotion. For example, all 64GB iphone6s no longer have the "Save a further 20% off (max $500) by using code CTECH20" on their listing. The 6plus 16GB Gold has the "Save… line", but the Silver and Space Grey versions don't.

    • mb3 on 01/04/2015 - 19:14

      All Kogan eBay listing fall under the discount, irrelevant of whether it says that or not. If you add it to cart and enter the coupon, I am sure the discount will still be applied to these models

  • ur2dads on 01/04/2015 - 17:19
    +2

    Kogan has just informed me that the items which are supposedly shipped from Melbourne are actually still shipped from Hong Kong, and thus international stock. What a misleading sale! Especially as their Live Chat has confirmed that the items which are shipped from Melbourne are local stock and thus covered under local warranty.

    Not only do we as consumers lose the local warranty (1 bonus year of warranty) - I will now be slugged with a import tax which was NOT mentioned in the item description (since it said it was shipped from Melbourne).

    • ur2dads on 02/04/2015 - 11:00
      +1

      Just a follow up; deceived in 3 areas.

      • The item shows up in my eBay account as "Estimated Delivery 7th of April". Kogan have now changed their estimated delivery to mid April without so much as a courtesy email to my end to alert me of the delay.

      • The so called local stock from Melbourne was a lie (still is a lie! see http://www.ebay.com.au/itm/Apple-iPhone-6-Plus-64GB-Space-Gr…). Kogan HQ informed me that the item will be shipped from Hong Kong (and not Melbourne) as per advertised in the Ad - and in theory I should now have to pay for import tax.

      • Because it's now international stock - it's not covered by Australia's consumer warranty (second year free)! Not only this, they had the nerve to offer me Apple Care when I called up and complained about this.

      Fuming.

      • guijiansh on 02/04/2015 - 11:24

        what can we do now?
        Noticed all iphones over 1k after discount are from Mel(as said) and price are roughly hundred more than the price they should be, maybe that's where is the importer gst.
        the woman like iPhone, otherwise tgg's $615 note4 should be already in hand.
        est delivery time still say 03/04, anyone had experience knows when can we got them

  • Maria123 on 02/04/2015 - 17:48

    I'm really confused now. I ordered 6plus 64gb for $1040 thinking that it will be an Australian stock with Gst included (since it is Kogan Australia selling the iphones).
    Oh well it turned out to be a grey stock and won't able to get Trs claim when I go overseas..

  • sihyonkim on 02/04/2015 - 21:55
    +1

    Has anyone that has purchased had their iphones shipped? What is the expected delivery time and does kogan have stock?

    • tyvod on 02/04/2015 - 22:19

      no not yet but the expected delivery time for mine is 17 April

      • sihyonkim on 02/04/2015 - 22:34

        Which model did you get? Like some of the other posters, I am concerned about getting slugged with the import tax for being over $1000

        • tyvod on 02/04/2015 - 23:57

          I got plus 64gb. But I'm not overly concerned about the import tax. It clearly says it's from Melbourne and sold by Kogan AUS. Kogan will be responsible for the tax if I ever get to pay the tax.

    • guijiansh on 03/04/2015 - 05:42

      Not shipped, my est is 03/04, looks like it will be a big delay

  • sihyonkim on 04/04/2015 - 12:43
    +2

    I ended up getting from virginmobile which allows to pay the phone over 12 months. Virginmobile have not updated the prices for iPhone 6 so ended up getting the plus 16gb for $996. Not too bad considering local stock and warranty.

    • A3Australia on 04/04/2015 - 13:25

      I ended up getting from virginmobile which allows to pay the phone over 12 months. Virginmobile have not updated the prices for iPhone 6 so ended up getting the plus 16gb for $996. Not too bad considering local stock and warranty.

      Yup. We have an iPhone 6 128GB on their $50 plan. $75 a month for 24 months. So $25 extra for the phone. $500 calls/txt that rolls over any unused value. 3GB Data billed per KB of use. (1GB standard plus 2GB Bonus at the time).

      I figure the iPhone is really costing us about $1,100 - the advantage is we get the phone now and pay it off interest free over two years.

  • ZenOasis on 04/04/2015 - 22:21

    wrote to Kogan complain about their misleading information regarding the item location and their estimated shipment (mine said 03/Apr Fri) they replied "
    We can confirm our Head office is located in Melbourne.

    We can confirm estimated shipping times always advise of 10 business days.

    Please feel free to contact us if you require any further assistance."
    terrible experience!

    • guijiansh on 05/04/2015 - 05:47
      +2

      I just saw current exchang rate keeping going down, I wondering whether Kogan will send those phones in the end.

      • ZenOasis on 07/04/2015 - 23:26

        1 week plus, still not shipped, no update at all….

  • HAL on 07/04/2015 - 16:35
    +1

    Still yet to see my item shipped, I bought it for a bday on the 10th.

    Pretty poor considering it's been 1 week+

    Is this normal for Kogan? First time I have shopped with them.

    • ZenOasis on 07/04/2015 - 23:28

      Same here, first time shopped with them, still no update at all, anyone can share their shopping experience with Kogan?

  • HAL on 08/04/2015 - 20:02
    +1

    Spoke to them via live chat, was told it would be shipped this week.

    A few hours later got an email saying shipping has finally started:

    08/04/2015 12:47 PM HONG KONG Collection
    01/04/2015 5:23 PM HONG KONG Booking Arranged
    01/04/2015 5:23 PM HONG KONG Documentation Prepared

    • guijiansh on 09/04/2015 - 10:00

      You are the lucky one,I just did a live chat, someone said could be early next week, but not sure.while few days ago another guy told me will be shipped this week .

    • A3Australia on 14/04/2015 - 15:18

      Spoke to them via live chat, was told it would be shipped this week.
      A few hours later got an email saying shipping has finally started:
      08/04/2015 12:47 PM HONG KONG Collection
      01/04/2015 5:23 PM HONG KONG Booking Arranged
      01/04/2015 5:23 PM HONG KONG Documentation Prepared

      Has it been delivered?

      Did you buy from Kogan HK, or from Kogan Australia?

      Which model was delivered to you? That is, AU/NZ or USA or HK model?

      Thanks in advance for this information.

      • HAL on 14/04/2015 - 16:55

        iPhone 64GB White, Kogan HK

        Got it yesterday

        • A3Australia on 14/04/2015 - 20:23

          iPhone 64GB White, Kogan HK

          Thanks HAL, but the main point of my question was -
          "Which model was delivered to you? That is, AU/NZ or USA or HK model?"

          Thanks again.

        • HAL on 15/04/2015 - 11:40

          @A3Australia:It had a HK power plug in the box, otherwise not sure how you tell.

        • A3Australia on 15/04/2015 - 12:16

          @HAL:

          It had a HK power plug in the box,

          Most likely a 'local' HK/China Market Model.

          otherwise not sure how you tell.

          There is a Part No. on the box.

  • emels on 09/04/2015 - 16:20
    +1

    Got my iphone 6 delivered today :)

    • guijiansh on 10/04/2015 - 13:01
      +2

      It sounds impossible.
      I guess who bought from Kogan will not buy again, few years ago I try to buy a mobile from one grey importer, it took one month to tell me they can't get stock in, took another month to get refund.
      this time I thought it is from eBay should be OK, then, already one week behind eta, they still yet dispatch it, Ebay just did nothing to help buyers.

    • A3Australia on 14/04/2015 - 15:16

      Got my iphone 6 delivered today :)

      Good for you.

      Did you buy from Kogan HK, or from Kogan Australia?

      Which model was delivered to you? That is, AU/NZ or USA or HK model?

      Thanks in advance for this information.

  • Multiplex on 11/04/2015 - 07:48

    I have not received my phone yet or any email since 1st April saying your order has been processed.

  • Azif on 12/04/2015 - 10:18
    +1

    What phones are people getting delivered? I ordered a 64gig during the presale and still havent gotten any notification of it being shipped.

    • guijiansh on 12/04/2015 - 11:02
      +1

      I don't think Kogan will ship all the phones. They will let you keeping waiting then tell you no stock, or until you lost patient then ask refund, then it will take ages to get your money back.

  • Multiplex on 14/04/2015 - 11:48

    Got my White 16GB iPhone 6 yesterday.

  • guijiansh on 14/04/2015 - 13:07
    +3

    Just got reply from Kogan

    'It is with much regret that we've only just heard back from our warehouse that we are not able to supply you with your purchase for a Apple iPhone 6 Plus (64GB, Gold)
    Please accept our sincerest apologies for this error.

    We would love to proceed with this purchase with you, so we can offer you a full store store credit + $30 as a gesture of our goodwill.
    Alternatively, we can issue you with a full refund.

    Please let us know how we can proceed and please be assured of our sincere apologies.'

    Not quite understand

    • Azif on 14/04/2015 - 21:10
      +1

      Wow thats dodgy as…

      They have your phone on their webpage
      http://www.ebay.com.au/itm/Apple-iPhone-6-64GB-Gold-/1717527…

      I was supposed to get tracking today but guessing going to be in same position as you. Should know better than to shop at kogan.

    • ZenOasis on 14/04/2015 - 22:05
      +1

      I might be in same position as you, horrible experience!

      • guijiansh on 15/04/2015 - 00:19

        Get money back is easy, just don't understand why Kogan can do a fake promotion, say have stock in fact no any stock, took your money first, try to find stock, if can make money, send your stock, if no, return money to you when you ask for, otherwise hold your money, playing customer like a fool.
        On their eBay store my phone still showing in stock, send from Mel, http://m.ebay.com.au/itm/171752581851?nav=SEARCH
        still saying more than 10 available, if they have stock why told me no stock, if they don't have stock, they are cheating customers.
        they just don't want to give to you with the price they set by themselves.
        Not trust ebay anymore.

        • A3Australia on 15/04/2015 - 01:40

          don't understand why Kogan can do a fake promotion, say have stock in fact no any stock,

          If you purchased from Kogan Australia you can report this matter to Fair Trading and Consumer Affairs Department in your state.

        • guijiansh on 15/04/2015 - 06:34

          @A3Australia: it is from Kogan Australia

        • A3Australia on 15/04/2015 - 12:18

          @guijiansh:

          it is from Kogan Australia

          So, you can report this matter to Fair Trading and the Consumer Affairs Department in your state.

        • guijiansh on 15/04/2015 - 12:24
          +1

          @A3Australia:
          I lodged, what will happen?
          there should be lots of complaints towards kogan, but they are still keeping doing same things.

        • A3Australia on 15/04/2015 - 12:27

          @guijiansh:

          I lodged, what will happen?

          Probably nothing.

          there should be lots of complaints towards kogan, but they are still keeping doing same things.

          If there are 'enough' complaints, something may get 'done'. Most people just get upset, then move on.

  • guijiansh on 14/04/2015 - 14:13
    +2

    Now I understand,they mean they won't sell the phone to me, very bad company, just grab your money for free to do something.waste my time and lost chance to buy another phone from eBay's local store.

    • Mikinoz on 14/04/2015 - 15:20
      -2

      You never lost chance, you can always buy

      • guijiansh on 14/04/2015 - 16:58
        +1

        I mean last eBay 20% off deal, If I didn't choose stupid Kogan, I can choose other phones from DS or tgg.
        said from Mel,est 03/04, then after one week said from Hong Kong, sent around 08/04, now said no stock, lied all the time.

        • Mikinoz on 14/04/2015 - 17:15
          +1

          Ahh yeah i see what you mean also the price rise

  • ur2dads on 15/04/2015 - 23:17
    +1

    Still waiting on my iPhone too. They won't even answer any of my complaints regarding the delay and the misleading sale head on either. Every one of their replies ends with "we'll look into it further" - only to be the end of that.

    Let there be no doubt, this will DEFINATELY be the last time that I ever buy from Kogan.

    Absolutely furious with these people.

  • guijiansh on 16/04/2015 - 07:36
    +2

    I already lodged a complaint to Consumer Affairs, you should join me too, if your phone is said from Kogan Australia.

    • nguyentai8 on 16/04/2015 - 11:57
      +2

      Maybe you should post what you posted to consumer affairs so we can all submit the same information.

      • ZenOasis on 16/04/2015 - 15:41

        Agreed, please let us know how you do it and the information submitted.

  • guijiansh on 17/04/2015 - 10:03

    it's first time lodged complaint to CA, still haven't got feedback from CA, don't know whether did I do it right.
    I ordered iphone 6 plus 64gb, which is wrotten supplied by Kogan Australia, it is an Australia company, so it should obey Australia consumer law.
    in the complaint I just describe what happened between Kogan Australia and me. and said on their ebay store it always show in stock, but they don't want to supply me with discounted price, even they already took my payment. and they just kept lie to customers,
    in consumer law there are 17. Bait advertising & 19. Accepting payment without being able to supply as ordered http://www.legislation.vic.gov.au/Domino/Web_Notes/LDMS/PubStatbook.nsf/f932b66241ecf1b7ca256e92000e23be/483E227C3EF9222FCA256E5B00213D8B/$FILE/99-016a.pdf
    don't know was I did right,just thought if many customers lodged same case towards one company, maybe something will happen.
    as offence
    (c) 240 penalty units, in the case of a natural
    person; or
    (d) 600 penalty units, in the case of a body
    corporate.

  • bargainshunter on 17/04/2015 - 23:01

    I just got my iphone 6+ black 16GB delivered today, but discovered that there is a sim card inside it. What should I do?

    • A3Australia on 17/04/2015 - 23:43

      I just got my iphone 6+ black 16GB delivered today, but discovered that there is a sim card inside it. What should I do?

      What can you do? Kogan (both Australia P/L and HK Limited) are not Apple dealers or re-sellers. They sell second hand iPhones obtained from where ever they can find them. Some are still factory sealed, some are not. If you want to see if the phone has been activated - and if the warranty period (in the country of first purchase) has started. You can call Apple Australia on 1300-321-456 give them the phone's IMEI number and ask them.

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