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Woolworths/Big W to Exchange Dick Smith Vouchers to WISH Gift Cards - NO RECEIPT NEEDED

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Yep, as expected, woolies are matching coles. Feel sorry for all the people who sent their cards to kogan.

EDIT: While it doesn't require a receipt, it does state that it only applies to cards purchased from Woolworths/Big W. Theres a good chance that they can trace purchase location, so you should only trade in cards purchased from their stores.

Customers who have purchased Dick Smith gift cards from Woolworths Supermarkets or BIG W stores can exchange the unredeemed value on their cards for Woolworths WISH gift cards which can be used at participating stores across the Woolworths group, including all Woolworths Supermarkets, and BIG W, Thomas Dux, Dan Murphy’s, BWS, Masters and Caltex Woolworths stores.

Unredeemed Dick Smith gift cards bought at Woolworths Supermarkets and BIG W can be exchanged, by filling out the redemption form below until 7 March 2016.

To access the form simply click here and save and print the file.

Once completed send the form and physical Dick Smith Gift Cards to:
Woolworths Limited.
Gift Card Team
PO Box 8000
BAULKHAM HILLS
NSW 2153

Mod: See forum topic for all discussion and links to related deals. Note - we will be merging any future gift card exchange deals into one of the 3 existing deal posts/forum post (in the case of further/smaller retailers following suit).

Related Stores

Woolworths
Woolworths

closed Comments

  • +41 votes

    Funny it's showing Coles basket in the Post title thumbnail pic LOL

    •  

      well, it was Coles who came up with this idea first :)

      • +11 votes

        No it wasn't.
        EDIT: Apparently the downvoters do not know Kogan did this first.

  • +18 votes

    Great to see Woolies and Coles helping out!

    • -7 votes

      More like helping themselves out…

      • +29 votes

        It's a win-win situation that's definitely nice of them to do. I don't see the need to spin it into greed on part of Woolies and Coles.

      • +27 votes

        They sold it to Anchorage, what Anchorage did had nothing to do with Woolworths.

        • +1 vote

          The final sale value had a component dependent on the profit of the business. It wasn't just $20m

        • +2 votes

          The final sale price of Woolworth's sale of Dick Smith was contingent upon any 'improved' value Anchorage was able to make upon taking over operations
          Why do you think they let them take over for just $10 million upfront payment

          FYI:
          https://foragerfunds.com/bristlemouth/dick-smith-is-the-grea...

        • +1 vote

          @Wally:

          When did Woolies get paid and how was the final contract price calculated? The article didn't state that.

          It is in the buyers best interest (Archorage) to understate the value/profit of the DS to reduce the final price it pays for DS. Why would Archorage want to pay $1 more to Woolies than they have to.

          You can't blame Woolies for Archorage misleading the public and over inflating the value of DS shares 15 months after Archorage takes over.

        •  

          "Woolworths confirmed that the “total proceeds from the sale of Dick Smith” were $94 million, including a $50 million payment on 28 June 2013 and $24 million in 12 monthly installments commencing July 2013."
          http://www.applianceretailer.com.au/2013/07/lqynkbiver/#.Vo9...

          And yet Anchorage's figures state the final total purchase consideration as being $115 208 million
          I can only presume the difference was based on a contingency (but can't find /:)

          True, one cannot say that Woollies were part of the whole subterfuge, but in the initial stage they gave them unfettered licence to markdown the inventory & liquidate it, so that they could be paidout the purchase price IMHO

        • +4 votes

          @Wally:

          So if u sold a car to someone, and someone asked if u could tint the windows of ur car before u sell it if they gave you $100 more, and u think u can tint it for $100. And u do it, and subsequently the car is used for unscupulous activities, are you guilty for aiding in such activities?

        •  

          might if I exceeded a particular State's LVT % law and they crashed in a getaway :-)

        •  

          @cloudy:

          while your analogy is true -
          you could also add to your analogy by saying - "what if you knew the person buying your car was going to be dodgy and commit crimes with it - could you honestly say your were 100% innocent then?"

          woolworths should have already known that they were dodgy from the above article saying that they only paid $10m in actual cash and the rest from DSE's own coffers.

        • +2 votes

          @voter1:

          I think you can say all companies are dodgy as they aim to maximise ROE.

          Woolworths responsibily on the sale are only limited to:
          -existing Shareholders
          -existing customers
          -DS staff, making sure staff entitlements are paid.

          NOT future potential shareholders of the business. Private equity firms don't always float the businesses they buy.

    • +2 votes

      Is woolies beating coles dicks gift offer?

    •  

      Can someone explain how Dick Smith is getting away with not honouring them?

      It makes sense if DS was closed down, but they are still trading! Yes, they have administrators, but it is business as usual to the public!??

  • +1 vote

    what about scoopon

    •  

      No comment.

    •  

      No words of yet from scoopon in regards to dick smith gift cards purchases thru them……is there anyways to get anything back from them? Either thru them or via credit card charge back?

  • +4 votes

    NO receipt no dice.

    •  

      Under consumer law a receipt is not needed. A bank statement with proof of purchase will suffice along with the gift card it's

      If they get a bit grumpy just take to another store and failing that just do a chargeback with the bank.

      • +3 votes

        Does that apply to these "goodwill" offers?

        •  

          The consumer law is very clear on this matter.

        • +4 votes

          @Multiverse: Is it? I'm under the impression once you buy a gift card the company that it belongs to is who you have unsecured debt with.
          So if you buy a Myers gift card at Woolworths, it becomes Myers problem to honour the debt. You can only go to Woolworths if they didn't activate the card properly - or if the card is physically faulty.

        •  

          @smalltime0: if you go directly with consumer law which overrides T&C's you will find in the above scenario Woolworths are liable. Why do you think they are 'letting' you bring them back!

          If anyone can actually point to a law (Not T&c's) to disprove this then please go ahead.

        •  

          Do you have a Woolworth receipt? Does it list any GST on Dick Smith Gift Card?

        •  

          @Multiverse: Some of the other companies aren't, at least to my knowledge. Australian Consumer Law is pretty clear when it comes to defining gift cards as a 'non-cash payment facility'. This allows for no return and no refund clauses in T&Cs, as well as expiration of Gift cards.
          Various consumer protection bodies in different states have defined that when the company is insolvent, you become an unsecured creditor to that company.
          For example: https://www.consumer.vic.gov.au/businesses/fair-trading/vouc...

          I can't find anything specific about redeeming gift cards bought via a third party.

      • +3 votes

        Under consumer law a receipt is not needed. A bank statement with proof of purchase will suffice

        ^This. Time and time again, (most) retailers will try to bend you over with the "no receipt, no can do" BS. If only more consumers knew. Knowledge is power!

        • +1 vote

          100% correct JJ.

      • +5 votes

        How is a bank statement saying you spent $50 at Woolworths proof that you bought a $50 DSE card at Woolworths? It's not.

        •  

          How is a bank statement saying you spent $50 at Woolworths proof that you bought a $50 DSE card at Woolworths? It's not.

          Exactly and if they did their weekly shopping and the amount on the bank statement is $228.57 how do you claim that you purchased a $100 giftcard? What if you used a giftcard to make part payment of the groceries? Same if you take back a $29 mobile phone that you purchased with your shopping and it came to $97.14.

          Whilst it may sound good in theory to use your bank statement you are far better in scanning in or photographing all receipts as it will save you a while lot of pain down the track especially if you pay in cash or giftcards.

        •  

          @Maverick-au:

          Extracted from the following link:

          Woolworths offered to provide a copy of the receipt if the transaction time was available, but otherwise offered to swap Lisa's faulty product for a new one without proof of purchase. https://www.choice.com.au/shopping/consumer-rights-and-advic...

          So you could potentially use the eftpos record to help track down the transaction?

      •  

        Bank statement fine, proof of purchase of DSE gift card… what would be it?

        • +2 votes

          The bank statement shows an amount bought from any given store. The gift card is traced to that store as they were selling it. Couple this with the consumer law and it's straight forward.

          Have a go, let me know how you get on.

        • +1 vote

          @Multiverse: Thanks, seems you'll have to mail them in. Problem solved.

  • +2 votes

    Kogan will be cashing in! (or is that out)

    • +1 vote

      Yep just like they always do - jack up prices before a "sale"

    • +4 votes

      How? Those that sent their cards to Kogan wouldn't have sent their Coles or Woolies receipts along with them.

      • +1 vote

        Good point.

      •  

        How? Those that sent their cards to Kogan wouldn't have sent their Coles or Woolies receipts along with them.

        Easy, fill out a form for each card you have and send them all to Woolworths. They'll pay out on the large percentage that are from Woolworths and send the rest of the cards back. Do the same with Coles and the ones that are returned can be sent to the next retailer offering a similar deal. Even if you only get the money back from half the gift cards Kogan will be laughing all the way to the bank.

      • +32 votes

        mmmmmm, pide

  •  

    Will they include the extra 10% value that others got during the promo?

    • +3 votes

      "will be able to exchange the unredeemed value on their cards for Woolworths' WISH gift cards"

      yep

      seems like if you got 10% extra value, it will be converted

    • +2 votes

      Haha wow that's cool. You could've stocked up on Dick Smith GC's during the promos to indirectly get 10% bonus value on WISH or Coles GCs if you had a crystal ball!!

      •  

        Now Dicky management can stock up their GC and redeem, make more money than they lost.

    •  

      Does the Dick Smith gift card have any GST?

  •  

    Yet they won't let me exchange the wish e-card for a physical one.

    •  

      Self service check out

  • +2 votes

    Wonder if DS will accept Wish cards for payment.

  •  

    You got the original link?
    I want show Scoopon this. I got mine from them last month.

    •  

      I wonder if you can claim back thru tour credit card?

      •  

        I have done it via Paypal… but nothing yet since Tuesday.

      •  

        Yes you can:)

        •  

          You mean I can take my e-gift card?

        •  

          @Jacku: @Jacko, did you purchase it from Coles or Woolworths?

        •  

          @Multiverse:

          Unfortunately from Scoopon!

        •  

          @Multiverse:

          Unfortunately from Scoopon!

        •  

          @Jacku: Perhaps contact scoopon then?

        •  

          @Multiverse:

          I did and they responded to deal with DS directly!
          I'm quite disappointed because I'm Scoopon's customer in the transaction. Not DS' customer!

  • -2 votes

    oh boy,,i should have bought those DS Gift Cards at 10% off from scoopon hahaha.

    •  

      Only coles and woolies are giving refunds though and you need a receipt for them…

      •  

        You don't need a receipt.

    • +3 votes

      They will only honor those who purchased the DSE GC from Wollies, not from 3rd party, eg. Scoopon

    • +1 vote

      lol are you drunk?

  • +1 vote

    how can they check the balance of the gift card?

  •  

    Wondering what would happen to those who were given GC as part of DS warranty claims. Unfortunately am one of them.

    •  

      I thought you had a choice to recieve cash. Dispute it with fair trading

      •  

        Not sure about the whole dispute process but will try out. Thanks

      • +2 votes

        No use now, The is no Dick Smith Electronics to claim off.

        •  

          They still exist, it's just unlikely that they will take any notice of this.

        •  

          @macrocephalic:
          They just provided a useless piece of plastic or a useless number instead of providing cash ( they should ask the customer and give the option) to get away from their obligations.
          Their obligations under the law still exist

        •  

          @CandyMan: The rules change once they are in receivership, I'd imagine that your fair trading/warranty claim is just like any other unsecured creditors' claim. You are likely to receive just as much back from the warranty claim as you would get much back from your gift card. You have a better chance disputing the original purchase that was eventually refunded as a 'gift card' with the Credit Card company.