Singapore Direct Flights Return from Perth $218, Sydney $258, Gold Coast $258, Melb $298 on Scoot @ IWTF

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Scoot Airlines

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  supitysup on 08/02/2018 - 11:06

  Apologies for the potentially stupid question but has anyone on the Ozbargain community flown Scoot? Reading some reviews and they're pretty mixed. At the end of the day you get what you pay for but anybody with for hand experiences would be great!

  • 

    Tasmaniac on 08/02/2018 - 11:18

    +4

    You get a seat on a budget airline. Anything else I suspect is probably just subjective.

  • 

    happyadventurer on 08/02/2018 - 11:21

    I have flown with them. If you just want to get to where you want to go without the extras/frills then it's perfectly fine. Know that you will pay extra if you want additional things. It's perfectly fine in my opinion if you set your expectations right. I like their 'scoot in silence' - no children babies area.

  • 

    dane45 on 08/02/2018 - 11:39

    +1

    I've flown them SIN - MEL and I thought they were great. When I booked they were cheaper than the competitors, even when I added a meal and baggage. It was a 2am departure, so I was so exhausted that I dozed for the most of the flight and watched a bit of Netflix on my iPad. Seat was comfortable, plane was clean and staff were friendly.

    My judgement would be that it's a great no-frills airline when everything goes to plan. Have heard a couple of bad experiences when things go wrong though, so YMMV.

  • 

    sauce2k on 08/02/2018 - 13:46

    I flew with them once I don’t think I will again.

    But like everyone said if u just want to get a seat on a budget airline go for it.

    The bad experience was on the way back from Singapore to sydney there was a delay and everyone was on board already. For some reason they turned off/down the aircon so it was suffocating. One person fainted and I was feeling extremely uncomfortable.

    • 

      Sammyboy on 08/02/2018 - 16:29

      Perhaps delay was due to ac getting fixed?

      • 

        sauce2k on 08/02/2018 - 17:50

        Nah it wasn’t. It was due to heavy air traffic

    • 

      BartholemewH on 08/02/2018 - 20:13

      A/C requires the engines afaik. I had a similar experience with AirAsia and all they could do was open the doors. Malaysia is hot.

      • 

        nocure on 16/02/2018 - 17:57

        Reason for the neg?

      • 

        BartholemewH on 16/02/2018 - 20:46

        @nocure:
        No idea. I must've bumped it.

      • 

        nocure on 16/02/2018 - 20:50

        +1

        @BartholemewH:
        Done it myself on mobile #fatfingers

  • 

    shiba on 08/02/2018 - 13:52

    +2

    I would say their seats are considerably comfier than Air Asia, however:

    Air Asia has cheaper food options

    Scoot cabin crew can be quite rude in stopping people consuming their own food while Air AIA are usually cool with it.

    Scoot sells only expensive Evian water on board. They also wouldn't refill the overpriced cup of tea that you purchased on board with water.

    • 

      singlemalt72 on 08/02/2018 - 13:55

      +2

      Agree with this - Scoot were great when they started, but the on-board expenses are carzy.
      I usually pack food and fill water bottles after security, so it doesn't bother me.

      I always have a laugh after take off when someone will relocate themselves to an empty row, only to be pounced upon by flight crew with an eftpos machine telling them it will be $30 to sit there.

      • 

        oringal on 08/02/2018 - 16:30

        +1

        yup, scoot flight crew really enforces everyone to sit in their assigned seat, won't let you move from your seat unless you pay up.

      • 

        Eeples on 08/02/2018 - 18:06

        @oringal:

        Sounds good to me.

        Why should some ppl get better seating without paying for it.

• 

  poporange630 on 08/02/2018 - 11:29

  I've managed to plan a trip Sydney->Singapore->Taipei—>Singapore->Sydney for $457. Date was late July / Early Aug… Now thinking of actually book this and head off!

• 

  Bystander on 08/02/2018 - 11:31

  I've flown with them. They get you there with no extras. If you want anything extra it costs, even a glass of water. In fact they don't offer a glass of water, you can only buy a bottle. And you can't buy that water, or anything else, once you're in air with a debit card. They rejected my Citibank Plus debit card.

• 

  Dreamt0990 on 08/02/2018 - 11:50

  +2

  I've only flown once with Scoot. The flight itself was fine, we knew that we were flying a budget airline so no food, no in-flight entertainment, and had to pay extra for checked baggage.

  The only downside was that when we arrived in Singapore, our baggage never arrived. We had several days of back and forth (and promised call-backs that never happened). They kept giving us the spiel that they were trying to contact Sydney Airport to see if our luggage was still there but the airport staff didn't pick up their calls. We ended up calling Sydney Airport ourselves, got through to someone immediately, who found our baggage within a couple of minutes and arranged to have it flown to us free-of-charge. We didn't end up getting compensation either for the expenses we incurred because our luggage never arrived because we didn't get the insurance through Scoot, or something stupid like that. You would think paying extra for checked-in luggage would include, you know, having the baggage arrive with you but I guess that was too much to ask. Shit, even a "sorry" would have sufficed.

  You get what you pay for - so just stuff everything you need into a carry-on and you'll be right.

  • 

    Pangit99 on 08/02/2018 - 12:55

    How strict are they with your carry-on allowance? Can you stretch the size/weight limits a bit or do they charge you for even 1kg over the 10kg limit?

    • 

      applec on 11/02/2018 - 11:27

      Flew HK to SIN with them 3 weeks ago. I had a roll on carry on & a large Kipling shoulder bag. Didn’t bat an eyelid

• 

  Sammyboy on 08/02/2018 - 16:51

  Scoot is great for a budget no frills airline. As they are owned by Singapore Airlines, things are run quite well. Sure there are delays, but every airline gets them too. If you prebook food, luggage its no difference than your standard airline, however the price gap may not be so different then. Had to change something with my booking and got the refund of the difference in 5 business days. Where as it took 4 months to get a refund from Air Asia for a flight they cancelled.
  I've flow both economy and "business". Economy seats were fine. Standard spacing. Business is more like premium economy. Pretty much the same as Jetstar business seats. They provide free streaming of movies to your own phone or tablet in business.
  Food wise, I though it was actually better than Singapore Airlines food. Last time I flew Singapore airlines, I couldn't finish the food up and back it was that bad.
  I thought staff were really good. As well trained as the Singapore airlines staff. However, as Singapore Airlines has just amalgamated Tiger into Scoot for all the Asia flights, you may find service may not be as good. I know someone in Scoot who said the Tiger staff were no where near as well trained as the Scoot staff. However they are trying to train them up to standard. From a male point of view, I think the staff on Scoot are prettier too than on Singapore airlines xD
  I also like the flight times for arrival in Singapore and Melbourne
  So far haven't been weighed for hand luggage. On Air Asia a mate got his bag weighed and wanted him to check it in. With a slight decoy tactic we managed to scoot around and walk off before staff realised we had walked on.

• 

  GundamZeta on 08/02/2018 - 23:07

  flown with them number of times.

  I don't need meal, in flight entertainment.

  Seat comfort than jetstar.

  So Overall i like to fly with them

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  blackdiamond on 09/02/2018 - 21:01

  I've just looked up accomodation and it's over $4k for 10 days. Is there a. Beaver time of year to visit or some cheap hotels anyone can recommend. Would love to take the kids to Singapore but even with cheap flights it's cheaper to go to the USA

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  Polak on 10/02/2018 - 20:11

  Baggage is expensive, double what jets charge.

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  NotAnAudiophile on 11/02/2018 - 07:34

  Unfortunately there is no real cheap option in singapore for hotels in prime districts. Hotel 81 i usually cheap but tend to be in non prime areas. For Scoot the problem i have is not with their service and that they are budget but it is the high incidence of delays or cancellations. Tripadvisor is full of delayed 6 hours or cancelled arnings.

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  Trangy on 13/02/2018 - 22:28

  Just wondering if anyone is having the same problem as me..so I clicked on the link above with the special price and it redirects me to the agency's website, but the price is double on their website?

  I selected SYD-SIN 13/7 - 23/7. Web's price is $417 not $258.