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[Instore] Google Pixel 2XL $59/Mth: 15GB, 2 Year Contract + Free Google Home Mini (New Customers, Port-in) @ Telstra / JB Hi-Fi

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[Instore] Google Pixel 2XL $59/Mth: 15GB, 2 Year Contract + Free Google Home Mini (New Customers, Port-in) @ Telstra / JB Hi-Fi
Go to Deal
Kikiriki on 28/02/2018 - 14:35 telstra.com.au (19477 clicks)
Last edited 01/03/2018 - 12:19 by 3 other users

Availability:

Telstra - In Store & Online Chat (New, Port-In customers only)
JB Hi-Fi - In Store (Details here, thanks nismo)

Mod: The above information is gathered from reps. Note that some existing/upgrading users were able to obtain the deal via Telstra online chat, however from what we've been told they aren't authorised to offer such a deal so don't expect to receive this.

Mod 2: Users purchasing in store (not online), have reported receiving a bonus pair of earphones. Thanks KLoNe

If you have successfully claimed this offer please share your results as to where / which store you successfully purchased from.

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closed Comments

        • kulprit on 01/03/2018 - 20:41

          Anyone got a manufacture date that might lead to a phone with a less likely problem.

        • [Deactivated] on 01/03/2018 - 20:43
          +2

          @kulprit:

          Reddit says October 20-something, however, mine is November and it's still woefully bad. Taking it back tomorrow arvo.

    • willoz on 01/03/2018 - 20:49
      +2

      This is the one thing holding me off this phone. It looks looks like junk. Reports online are some phones are worse than others. Make sure you’ve the latest updates too as there’s some colour adjustments

      • [Deactivated] on 01/03/2018 - 20:54
        +2

        Yep, read that and updated - no better.

        This guy has been through 4 and all have the same screen lol https://www.youtube.com/watch?v=Nt68U_orA0A

        I'm going to open the replacement in store…

    • The Almighty Dollar on 01/03/2018 - 22:26
      +1

      Was trying to tell people this earlier but people who’d just bought it didn’t want to hear anything negative. It only takes one Google search to see issues galore.

  • knowwhat on 01/03/2018 - 20:24

    does anyone have a picture of headset given free in stores with this?

  • sahzsinz on 01/03/2018 - 20:27

    Just received a message from 0427819703 stating, "Your Telstra mobile order has been stopped. Please call us on 1800 096 566 for more information."
    Tried calling but it seems they are closed for the day.

    Anyone else received it?

    • machej on 01/03/2018 - 20:29
      +1

      This likely means you need to go into a store and verify yourself with some bills. They do this every so often and it's really annoying. Usually due to address mismatches or something regarding your details.

    • kurichigo on 02/03/2018 - 10:03

      same thing happened to me, was told by chat that i had to go in store to verify ID. Too much of a hassle for me, since im overseas for the next couple of weeks :(.

  • howser99 on 01/03/2018 - 20:49

    Is it locked to Telstra?

  • holybuttsauce on 01/03/2018 - 20:56
    +1

    Great deal OP! Went to Telstra Melbourne Exhibition store yesterday and signed up for the plan (porting in from Kogan Mobile). Luckily they had the last bundle left in store.. so I left the store with Telstra BYO $59 15GB Plan + Pixel 2 XL Black & White 64GB + Pipe earpiece + Google Home Mini (Chalk). Later on I went on the live chat and asked for the eligibility for bonus data, and the guy added another 5GB on top of my plan! So I do recommend y’all to ask for that as well.

  • googoogaga on 01/03/2018 - 21:05
    +1

    wow, the number of newly listed pixel 2 XLs today is 11(on ebay). I hope everyone gets a good price with the market being flooded by them..

  • atifurgreat on 01/03/2018 - 21:24

    Can anyone confirm me its $59 including phone, As I chat online with Telstra and rep said its $59 plan + $42 for the phone?

    • gustus on 01/03/2018 - 21:35
      +1

      yes its $59 including phone + google mini + earphone. I just bought it in JBHifi store 2 hours ago. This rep is trying to ripped you off. Try another person

      • KLoNe on 01/03/2018 - 22:09

        No earphones through online chat.

    • Any thing on 01/03/2018 - 21:35
      +1

      It's the $59 friends & family plan with $0 handset repayment. Here is the jb hifi link that shows it if you need it.
      https://www.jbhifi.com.au/features/phones/telstra-terms/

    • hahaboy on 07/03/2018 - 14:14

      Yup same. Also am i blind, but the link in the post shows $109/month. Where exactly is this deal on the website?

  • crackman on 01/03/2018 - 21:43

    Tried online chat. Ganesh could not help me tonight. :(

  • KSS on 01/03/2018 - 22:49

    Rohini and Lovely Rose on live chat aren't able to help either :(

    • Wantone on 01/03/2018 - 23:05

      Lovely Rose signed me up yesterday. What did she say to you?
      She forgot to ask for my postal address so she rang me after for it. Hope the order comes through as it is still on Pending.

      • KSS on 01/03/2018 - 23:12

        That it's only for porting customers only (sorry forgot to mention i'm Telstra prepaid)
        Ariane can't help either, she added that Telstra is really strict with this one and anyone caught mucking about with it will be "escalated"
        Ariane said that as long as it's a port in, they can do it.
        Looks like i'll be porting over to voda etc and visiting a Telstra store tomorrow

  • sublimnl on 01/03/2018 - 22:59

    @googolplex hit me up. I can't send PM's yet

    • googolplex on 01/03/2018 - 23:22

      I'm locked out of sending you a PM too.
      Feel free to look for my post in the classified section via the forums (today is the first time I've browsed to that section)

  • kulprit on 01/03/2018 - 23:04

    Anyone got any info on if Telstra hold back the software updates? I know it has no branding etc, and looks like stock android with no additions, but i thought telstra still tweaked it to run better on their network etc?

  • atifurgreat on 01/03/2018 - 23:16

    Successfully order via online chat :-)

  • singhdeals on 02/03/2018 - 00:44
    +1

    Summary of a great deal I scored this morning. I had a earlier interaction record from Telstra for $10 discount and 5GB bonus data upon adding a 2nd service via port-in (Note: This was a pre-existing offer and independent of this deal). Coming back to deal, what I did was:
    - First I got this plan from JB-HiFi (Pixel 2 XL + Home Mini + Earphones) and requested paid add-on of international pack i.e. $69/month in total.
    - Then I got in touch with Telstra by providing my previous interaction ID and they happily added $10 discount plus 5GB data.

    So, basically I ended up getting $79 plan benefits for $59. Really happy!! Thanks OP, great find :)

    And, if someone else has similar chat record/interaction ID which you have forgotten about, this is perfect time to attempt a double-dip!!

    • PLANT on 02/03/2018 - 05:31

      What's international calling…. Us to them or roaming?

      • ccrap on 02/03/2018 - 09:18

        Us to them. Normally a $10 bolt on. Gives unlitted calling to usual 10 high traffic countries

    • HappyPooPants on 02/03/2018 - 05:33

      I ported my number and wifes. How did you claim to be he $10 discount? Is this listed anywhere? I actually need to add the international pack so this would be awesome.

      • HappyPooPants on 02/03/2018 - 11:21
        +1

        I contacted them via live chat and got the $10 / 5gb applied also . winning :)

        • kulprit on 02/03/2018 - 12:11

          So you signed up either in store telstra/jb at $59 x 2 per month. Then jumped online about an offer for $10 off a second service?

        • HappyPooPants on 02/03/2018 - 15:52

          @kulprit:
          Correct. Though I think I actually got $10 off and extra 5gb for both phones(I don't know how to check as I haven't revieved a bill yet) .I then added an international data pack.

        • Shopping Fig on 02/03/2018 - 20:00

          Do yo remember the rep name? What did you say to convince them? I just ported two numbers but they didn't concede on the $10 discount. Cheers.

        • kulprit on 02/03/2018 - 20:13
          +1

          @Shopping Fig: I think its just for the normal plans and not the family and friends. I think the 2 have been very lucky.

        • Shopping Fig on 02/03/2018 - 20:28

          @kulprit: Indeed. I'll still try my luck with the online chat a couple of times just in case.

        • HappyPooPants on 03/03/2018 - 11:15

          @kulprit:
          Yeah I was lucky I think. I had called 3 times before that just to get the mini home. They all said no.

          Th annoying thing is. I think once they say no, they put a note on your account so other people will see.
          I guess need to be lucky on first try.

          I usually luck out.

  • Bonyfisher on 02/03/2018 - 05:21

    As an existing customer (although out of contract) could you just buy a cheap pre paid sim from Optus/Vodafone and port that number to telstra? Obviously you would get a new number which may not be ideal… but if they are cracking down on the porting in and out what other options are there?

  • PLANT on 02/03/2018 - 06:20
    -1

    So the only cure is nightmode do is either blue or orange screen for P2 xl

    • Broomstick on 02/03/2018 - 11:54
      +4

      Your comment gave me AIDS

  • BigLeviathan on 02/03/2018 - 07:16

    Tell me one thing, the total cost is $2655 ($59*24 months), and I noticed people selling it for $850-950 mark

    why would people sell it and not just use it? What's the use of getting expensive contract and sell it for half the cost

    I guess this is for anyone who just use the $59 contract for an existing phone that gives 15GB/ month data? But then you are locked in for 2 years though?

    With plans, I'm afraid with surprises charges, such as:
    * over usage data
    * 1300 xx number

    Does Telstra provide notification / allow us to block certain services that we don't want?

    • salmon123 on 02/03/2018 - 07:32
      +2

      59*24=1416

      They're selling it for $850-$950, because they're still claiming a tax deduction for the full amount.

      • BigLeviathan on 02/03/2018 - 09:24

        Lol sorry my bad, must be my morning brain (Or my brain in general… *_^)

      • BigLeviathan on 02/03/2018 - 09:26

        I wonder whether I can claim TRS with this…hm….perhaps not….too greedy I am…

        • salmon123 on 02/03/2018 - 10:24
          +1

          Unlikely - unless you have an invoice for $1416 … your telstra bills will only show $59/month.

      • homersyd on 02/03/2018 - 09:43
        +1

        @salmon123 - how do you claim tax deduction? work expense? and on the full 24mths contract amount? Thanks mate

        • salmon123 on 02/03/2018 - 10:23

          Yeah - 'work expense'. basically claiming $59/month.

        • homersyd on 02/03/2018 - 10:27

          @salmon123: i see…thanks mate! :)

    • pennypincher98 on 02/03/2018 - 07:40
      +2

      No idea where you get $2655 from. $59 * 24 months = $1416.
      Selling this phone for $900 or so gives you the above plan for only $20 a month.

      Yes you are locked in for two years but tell me where you can get something this cheap with good service.

      With plans, I'm afraid with surprise charges, such as:
      * over usage data

      You can set up a data limit on Android, through the settings - search "data usage"
      As for 1300 numbers, simply don't call them and you won't be charged.

      Edit: didn't realise it's already been replied to

    • Acestrikerz on 02/03/2018 - 08:30

      By bad

  • Wantone on 02/03/2018 - 07:23

    Has anyone who signed up online received a confirmation or summary email yet?
    Still have not received mine. Only a tracking number during the sign up in live chat. I should have just went into JB hifi to sign up instead!

    • gooseberry on 02/03/2018 - 08:16

      Think they said it takes 24-48 hrs to receive a email with the details

      • Wantone on 02/03/2018 - 12:11

        Thanks, i was told 15 minutes by Bhagvanti

  • pennypincher98 on 02/03/2018 - 08:44

    Just got off the live chat and realised they don't actually include 13, 18, 1300, 1800 etc numbers despite saying in their Critical Information Summary:

    Unlimited. Your Monthly Calls can be used in Australia for calls to standard Australian numbers, as well as most 11xx, 12xx, 13xx and 1800 numbers.

    Turns out the only ones you can call are Telstra hotlines. I get charged to check my bank balance.

    What's not included?

    premium numbers (eg 19xx numbers) and some satellite numbers, 1234, 12 455 and 12 456 numbers

    This is actually so misleading. I'm so glad I didn't just blindly accept the T&C's and sign up on this deal because I would've been stuck with a plan I didn't want and a device that might potentially be too big.

    • PLANT on 02/03/2018 - 09:35

      So are 1300 included or not?

      • pennypincher98 on 02/03/2018 - 09:44

        No, none of them are except for Telstra support numbers.

        • PLANT on 02/03/2018 - 09:48

          So Boost fine…Telstra no? What rate is a 1300 number time or set amount on Telstra Plan mobile?
          Is it not law that 1800 are Free for all mobile and landline in AU?

        • pennypincher98 on 02/03/2018 - 10:22

          @PLANT: Boost and Telstra MVNOs are fine, but no free 13, 1300, 18 or 1800 numbers on Telstra. They charge these as a "premium number".

          It's not the law to have them for free, but it is the law to provide accurate information that is in no way misleading. Having said that, Telstra is the first telco I've seen not to include them.

          EDIT: Still needing to confirm with another online agent or in store, becuase googling and Telstra forums say that you can ring 13/1300 numbers and not be charged. Ask before contracting though.

        • pennypincher98 on 02/03/2018 - 18:41
          +1

          @PLANT: Just heard from Giancarlo:

          It does include 13xx numbers as part of the allowance.

          Me at 18:36, Mar 2:
          Thank you for that. Do you know if it's just Telstra numbers that are included or other ones also? Thanks :)

          Giancarlo at 18:37, Mar 2:
          Don't worry, it's for Telstra and non-Telstra numbers as well.

    • [Deactivated] on 02/03/2018 - 22:38

      if the CIS states Unlimited….as well as most 11xx, 12xx, 13xx and 1800 numbers. then that's not just Telstra numbers. My current Telstra plan has simialar CIS wording & I call Govt/Bank/Telco/etc 13xxx numbers & I've never been charged. If they did I'd be complaining & then off to the ombudsman, & the ACCC as that's deceptive and misleading contract.

      • pennypincher98 on 03/03/2018 - 07:37

        Yeah I just got clarification from Giancarlo last night saying its for Telstra and non-Telstra numbers but I wanted to ensure it was because Telstra could probably wriggle their way out of any tight spot.
        They can't if their consultant has said in black and white that you can.

        I'll definitely be complaining if I am charged for these calls.

  • Firefly789 on 02/03/2018 - 08:47
    +1

    Got one yesterday at Jb Hi Fi Bourke Street store melbourne, came with Google Mini and headphones, managed to get the last one but overheard that they are getting more stock in just not sure when
    All melbourne CBD telstra stores are out of stock

  • TwiztedBargain on 02/03/2018 - 08:52
    +1

    Thanks OP !

  • woodyagw23 on 02/03/2018 - 09:26
    +3

    Tried on line chat 3 times - Amvil, ma Luisa and carla. No dice as existing customer… :(
    Amazing that businesses do not value existing customers and encourage them to go elsewhere

    • scuderiarmani on 02/03/2018 - 09:32

      It clearly states port in, so port out and port back in again.

      • John Kimble on 02/03/2018 - 09:35

        They are essentially trying to increase their customer base. Comes across like they don't value existing/loyal customers. All businesses do this though.

        Port out/port in apparently doesn't work sometimes, people have already posted this.

        • scuderiarmani on 02/03/2018 - 10:07

          I guess ignore the free 5gb Telstra gave to loyal customers this week then….

        • googoogaga on 02/03/2018 - 11:54

          @scuderiarmani: except port-in and new customers can also get this 5gb free. Telstra just isn't looking after their existing customers, but the same can be said for ALL telcos

  • willoz on 02/03/2018 - 09:48

    Does anyone know the cancellation cost? States ~700 but it's not clear after which period + do you need to pay handset off?

    • tuanphaus on 02/03/2018 - 09:59
      +1

      In my contract, I think cancellation cost is around $2400 consist of $14xx handset and the rest for the plan

    • pennypincher98 on 02/03/2018 - 10:26
      +1

      It's the plan's cost + the phone which you have to pay back

      https://www.ozbargain.com.au/comment/5692784/redir

      So, ~$700 + ~$1450 + anything else you get bundled in (Int'l calls $10 per month). Probably get charged for the freebies as well.

      • frugalbat on 02/03/2018 - 10:27
        +1

        that's insane

        • pennypincher98 on 02/03/2018 - 10:28
          +1

          Yeah exactly.
          It's actually cheaper simply not to use it then cancel it.

        • frugalbat on 02/03/2018 - 12:33
          +1

          @pennypincher98:I know right, you can get 3 x 12 months for Kogan mobile for $700, they're on sale for 40% quite frequently as well (some people might prefer Telstra to Kogan for better reception as well - YMMV)

        • OzSikh on 04/03/2018 - 11:23
          -1

          @pennypincher98: *than

  • whatovit on 02/03/2018 - 11:33
    +2

    GOOD NEWS:
    I just got my online order and even though she said i wont get the google home mine. I got the home mini/earphones.
    Seems like everyone is going to get the same until they run out of home mini/earphones.

    • KLoNe on 02/03/2018 - 12:03

      Wrapped in same vacuum-wrapped package?

      • whatovit on 02/03/2018 - 12:05
        +1

        Yep. My housemate got his from the store yesterday and it's exactly the same as his.

        • KLoNe on 02/03/2018 - 12:08

          Brilliant. Thanks for the heads up!

    • Wantone on 02/03/2018 - 12:14

      That's quick. Mine still says pending from the tracking link. My number still has not been ported over to Telstra.
      "Connect Mobile Service
      Your order is pending.
      Go Mobile Plus BYO Plan - $59
      New Phone and Tablet Feeling"

      • pennypincher98 on 02/03/2018 - 18:14
        +1

        Who did you talk to who managed to sign you up on the Go Mobile Plus Plan??

        99.9% of us on the Family and Friends plan. Enjoy your $90 cashback from Cashrewards :D

        • 911r on 02/03/2018 - 21:19

          how do you do the cashback, i click the link and it just loops to the same page?

        • pennypincher98 on 02/03/2018 - 21:24

          @911r: Did you get the "Go mobile plus BYO plan" or the "Friends and Family plan"?

        • 911r on 02/03/2018 - 21:25

          @pennypincher98: Go Mobile Plus BYO Plan - $59

        • pennypincher98 on 02/03/2018 - 21:27

          @911r: Hmm, I don't know as I haven't signed up yet. Everyone I talk to is wanting to sign me up on the other one :/

  • BigLeviathan on 02/03/2018 - 12:03

    Lol..this guy might have taken the snapshot inside JB and post it straight away…

    • KLoNe on 02/03/2018 - 12:22

      Entrepreneur

    • edisonAU on 06/03/2018 - 17:02

      I've just sold it for $1000 in Gumtree, in case anyone is wondering about the "market value".

      Yes I am sure could hold off and go for $1100 (there are a number of phones trying to sell at that price in Gumtree), or $1150 like the ad in Ebay. But I want to sell it quick, and sold it within 2 days, all in cash. So no Ebay fees etc which are rip off anyway.

  • skon23 on 02/03/2018 - 12:03

    I happened to be in Parramatta this morning so went to westfield Telstra store, guy in store said no issues with me upgrading from my $49 BYO to this plan but they don't have any more in stock. They should get more stock in a week. Checked both Pixel 2 and 2Xl, edges are bit squarish unlike iphone or samsung etc and orange tint is very prominent on Pixel 2 and mild blue tint on 2xl. They both manufactured in Nov 2017.

    • KLoNe on 02/03/2018 - 12:13
      +1

      Yeah, they're honestly pretty ugly phones for 'flagships'. I'd rather a HTC U11+ myself.

    • Kikiriki on 02/03/2018 - 12:31

      I found the tint an issue too but changing the colour settings to saturated solves it.

    • ccrap on 02/03/2018 - 13:03

      @skon23 - can you please PM me the rep name if possible? I'm planning on heading there this arvo and want to try exactly this :)

      • skon23 on 02/03/2018 - 13:49

        Sorry mate , I didn't get his name but they don't have any stock now. I called up Telstra sales 1800 676 642 yesterday evening and spoke to Don, even he was ok to upgrade my plan. I wanted to check the phone before buying.

        • ccrap on 02/03/2018 - 15:21

          no probs. thanks mate

  • Boss351 on 02/03/2018 - 12:31

    sigh…having no luck with Telstra online, keep saying the offer is instore only and trying to offer the near double price online, any time frame when you aren't dealing with overseas reps? they are trying their best but others are getting this very deal online but I'm getting declined

  • Boss351 on 02/03/2018 - 13:13

    geez not only being declined online for the deal, now the overseas rep is saying 'that' $59 deal you are leasing and don't own the handset

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