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Unlimited NBN 12/50 from $54.95/$59.95 for 5 Months + $0 Setup + Aussie Support via SMS & Chat @ Mungi

890
$5FOR5

Hey OzBargainers!

We're proud to announce our latest offer to celebrate the launch of the new Mungi Network!

Save $5 off per month on any of our nbn plans for 5 months. COUPON: $5FOR5

This offer also stacks with our $5 off per month (on-going) when you purchase the D-Link DVA-2800 or D-Link Cobra plus get lifetime warranty on these items only as long as you remain connected. COUPON: DLINK

Don't forget about our $5 off Mungi Voice coupon, which gets you, unlimited local, national, mobile, 1300 & 1800 for only $9.95 per month. Only applies to Mungi Voice. No porting fees as well. COUPON: VOICE

To use multiple promo codes, add other codes in the order notes and we’ll manually adjust it.

This means you can get our Lightning 100 unlimited nbn plan with a powerful router from $79.95 (for 5 months) and a once off $229 ($100 off RRP + Lifetime Warranty + Courier Shipping).

Our nbn plans include:

  • Unlimited data thats fairly priced
  • No lock-in contracts
  • No setup, cancellation or relocation fees (No notice period is required if you want to leave)
  • Friendly & Aussie based customer service
  • No short notice prices changes

You can signup to our plans at https://mungi.online/aug

We're 100% dedicated to offering excellent customer service, we achieve this by:

  • Public roadmap at https://mungi.online/roadmap
  • Offering support & sales via:
    • Live Chat (9am to 9pm Monday to Friday)
      • 你好 – Bonjour – नमस्ते – 여보세요 – xin chào – G'day – こんにちは
      • Speak another language? Use our built-in translation service on our live chat
    • SMS us at 0427 188 626 (9am to 9pm Monday to Friday)
    • Facebook Messenger (9am to 9pm Monday to Friday)
    • Phone at 1300 398 707 (9am to 9pm Monday to Friday)
      • If we're busy, please leave a voicemail and we'll call you back right away
    • E-mail at hello@mungi.com.au
    • E-ticket at My Mungi
  • Order submitted to nbn within 4 business hours (we'll be around most weekends)
  • 24/7 e-ticket and email support team
  • Offering lifetime warranty on select D-Link modems and routers
  • Free insured courier shipping Australia wide
  • Free next day shipping to most metropolitan addresses

And yes, you can pre-order your service and we'll get you connected on the day requested.

Check out our reviews from Product Review at https://mungi.online/reviews or our status page at https://mungi.online/status

Our new flagship Mungi Network has recently launched and we’ve seen great performance from customers who are testing their service to servers all over the world. You can see more results at https://mungi.online/tests You can check out our looking glass at https://mungi.online/lg We have a POP in Melbourne & Sydney. Brisbane & Perth are currently being deployed and built. We’re seeing great download speeds and low pings at a price point that is excellent alongside our highly regarded customer service.

Sydney Telstra 97/37Mbps.
LA 87/8Mbps.
Singapore 94/13Mbps.
Chennai 88/21Mbps.

Our network consists of a mix of Nokia 7750s and vSRs which then are connected to Juniper MX routing (MX960) and EX switching which gives us access to the AS63956 network:

  • Two paths between Australia and Los Angeles:
    • Sydney -> Telstra Endeavor Cable (TEC) -> Asia America Gateway (AAG) -> Los Angeles
    • Sydney -> Southern Cross Cable (SCCN) -> Auckland -> Southern Cross Cable (SCCN) -> Los Angeles
  • Single protected path between Australia and Tokyo
    • Sydney -> Australia Japan Cable (AJC) -> Tokyo
    • And before you ask, Yes we’ll have the new ASC up once it’s ready
  • Multiple Tier 1 Upstreams:
    • Telia (AS1299)
    • Level 3 (AS3356)
    • Cogent (AS174)
    • GTT (AS3257)
    • NTT (AS2764)
  • Tier 2 Upstreams:
    • Telstra Global (AS4637)
  • Domestic Upstreams:
    • AAPT (AS2764)
  • We peer with over hundreds other networks on the following fabrics:
    • IX Australia (QLD, NSW, VIC & WA)
    • Megaport IX (BNE, SYD, MEL, AKL & LA)
    • Equinix IX (SYD, MEL & TYO)
    • Any2 IX (LA)

See more information on our network at https://mungi.online/he

We'll also be offering complimentary premium Australian startup web hosting at https://dreamithost.com.au, mention this in the order notes and we'll sort this out too. Includes free website migrations and site builder. This uses the same great network as Mungi.

Please feel free to reach out, we'll be here to help and answer any questions.

Note: If you’ve signed up to Mungi in the past 24 hours, raise a ticket and we’ll be glad to honour this offer for you.

Cheers,

Jamie from Mungi

T&Cs: Offer expires on 12th of August 2018. Lifetime warranty only applies as long as service is active with Mungi. The above test result was posted by a customer in our WP test thread.
 

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closed Comments

  •  

    I just signed up to Mungi yesterday afternoon and wasn't able to apply the $5 off for 5 months coupon then (I did use the D-Link coupon though so thanks for that!). Is there any chance of have this coupon retroactively applied to my (less than 24 hours old) account?

  •  

    Is this only for new customers? Can existing customers jump onto this as well?

  •  

    Thanks OP for the details!

  •  

    Thinking about joining. OzBargain Brain Trust if you could please read and consider my scenario and offer advice;

    I'm on TPG NBN50 plan for $69.99 and $0 PAYG phone plan.

    I received the email recently from TPG apologizing for not delivering on the advertised speeds - or something like that. And offering me $20 if I leave and NOTHING as compensation if I stay.

    My current speeds are (in kbps) 45039 Downstream 12085 Upstream.

    As far as the download goes, my understanding is that is close or pretty damn close to the max speed I could get given my distance to the exchange and it being FTTN. I'm unsure if the upload could be faster but IF it could I would definitely benefit from it as I need to do a lot of seeding.

    People champion Aussie Broadband NBN because they are the most reliable at delivering advertised speeds and have excellent technical support. However for me going with ABB would cost $9 more a month than what I pay currently and that's if I give up the home phone entirely (which isn't a big deal but it's nice to have just in case. Add another $5 a month just to have PAYG phone with ABB). I also don't need competent technical support. TPG never went down and I never needed to call them and if I do, I have the patience and understanding to deal with the hoops to be jumped and delays etc.

    Should I switch to Mungi? I'm thinking yes as I can save some money, keep the same quality of service (maybe some increase?) and they otherwise are well reviewed by consumers?

    • +2 votes

      You should try us out :) You'll be surprised at our level of service and commitment. Plus we don't require any notice if you decide to move away from mungi nor do we require any setup fees.

    • +2 votes

      ABB is the premium choice with their own, dedicated Telstra network compared to shared backhaul from Mungi. Also, do Mungi show CVC allocation graphs?

      Sometimes competent support can be factor in getting the NBN to resolve issues if the RSP's hands are tied.

      A basic mantra for me is choose two from fast, cheap and reliable. :)

    • +4 votes

      Have a look at this ACCC report into nbn speeds.

      https://www.accc.gov.au/regulated-infrastructure/communicati...

      Basically, Aussie is overall best, but TPG is closely second overall. At very busy periods, TPG is actually faster than Aussie. The first report had TPG number 1 overall, just search for the first report too if ur keen.

    •  

      Lucky you. I have been with TPG for a long time from ADSL2+ to NBN50. My current NBN speed is 26.25 Mbps Download/8.57 Mbps Upload. You should be happy with what you have now. There are times that the NBN is running at tortuous speed and even disconnection. I am keen with the Vodafone NBN with 4G as a backup but the price is a bit higher. This offer looks attractive indeed.

      I wonder if the landline will be affected when I changeover to Mungi. I'm on TPG NBN50 plan for $69.99 and $0 PAYG phone plan as well.

      • +2 votes

        I'm not unhappy or ungrateful with what I have now in terms of performance, I'm wanting to be happier by getting potentially a better deal in terms of price. Keep in mind which site we're having this discussion on here

        Also I was on ADSL2+ with TPG and had about 10Mbps down and 1Mbps up, however getting that 10Mbps varied according to peak times and weather. Some nights you'd be struggling to get smooth 720p playback. So trust me I've been through some hard yards too.

    • +1 vote

      Short version - I'd stay where you are.

      Longer version - I'm a broadband nerd and always excited to see providers like ABB and Mungi doing a good job.

      I've kept an eye on Mungi's Whirlpool presence and it sounds like they are doing great things but they are still a new NBN RSP and irrespective of their skill that's always going to present some risk.

      It seems that you're happy with your service and you're paying a decent price so is it really worth the risk of switching and creating risk for the sake of $5-10/month?

      In your situation I would only switch if:
      1. I was curious if Mungi's network (technically ColoAU's network) is better. But if you want to test ColoAU's transit you can sign up for a Vultr VPS — IMO less risk.
      2. I was intellectually curious about Mungi's service and had to find out for myself
      3. I wanted to support a smaller player

      •  

        Think I'll probably stay given the reasons you and cloudy have stated. Better show them some customer loyalty I guess. Don't have to squeeze every penny

        • +1 vote

          That's not the ozbargain spirit! No pain is too great to save money. Plus, TPG won't be hurt. They are offering it after all..

        •  

          Dont forget also that if you do look at changing ISP, you have to give them a month's notice. The month's notice clock doesn't tick until their retention team confirm that you have given notice.

        •  

          @yotis:

          I can't be bothered scanning the email I got but I believe I may not need to give them a months notice in my case because I received an email from them in regards to a "Refund offer following ACCC action" offering a fee-free exit.

        •  

          @yotis: We don't require any notice if you decide to leave Mungi :)

        •  

          @MungiDreamIT: do you not pay month in advance?

        •  

          @TarquinOliverNimrod: You do pay a month in advance, however, if you decide to leave, let us know and we'll cancel your account without requiring you to stay another 30 days.

  •  

    They have increased their prices wow

  • +2 votes

    Recommend mungi, currently with them and speeds are good and no downtime. Very happy. Was a bit worried about going with an unknown company but been good.

  •  

    Using Mungi at the moment, 100 pack, we get 50+mbps most nights while watching Netflix. For some reason both Netflix and Amazon Prime have been really shitty resolution for me recently, I'm honestly not sure what the problem is. Our wifi will show our speed is still really high, but our streaming quality is less consistent than before we got the NBN.

    •  

      Hey there!

      I would suggest reaching out to see if we can upgrade you to our new network which should improve your speeds :)

  •  

    I've been with Mungi for a month now, can highly recommend. Getting excellent speeds with no CVC congestion so far, 96/36 even at peak times, and the support is top notch!

  •  

    Can you do FTTC churns on these plans? If so, how long does it take to switch?

    • +1 vote

      We can, however, FTTC orders are currently processed manually and may take up to 2-3 weeks to get you online

      •  

        Any idea when this will be automated? Just wondering how the 2-3 week switch would work as that could potentially mean you lose 1/2 - 3/4 of the month already paid with the current provider.

        •  

          Essentially, we'll adjust your billing cycle with Mungi which will reflect your activation date. We'll try and advise you as best as possible if estimated date.

        •  

          @MungiDreamIT:

          Just to clarify… my roll over date with the current provider is the 26th August. Does that mean the billing cycle with Mungi will begin on the 26th even if it happens to churn in a week? If so, how do we note down the dates? Thanks for the replies!

        • +1 vote

          @hmmz: Yes thats correct, You can pick the date on the order form :)

  • +1 vote

    Min. total cost for the first month is $59.95 to $79.95

    I think your fine print at the bottom is $10 short due to the new pricing?

  •  

    Can definitely recommend these guys! having been on Buzz (100/40) before they went bust and currently with Mungi on 50/20, the service is reliable and the speeds are excellent! I have had couple of drop outs, but nothing major.

    My download speeds seem to be much faster on Mungi than what I got from Buzz Telco!

  •  

    I have been with Mungi for a few months now, ever since the Telecube fiasco. Very happy. The few times I've had a question, I've been answered on live chat within mins, often by the owner himself. Beats calling up, waiting on hold until you get through to an call centre overseas to talk to someone who knows less than you about the service, as you would with any of the big ISP's.

  • +1 vote

    Static IP? :)

  •  

    Had a last minute switchover to their new network yesterday, and am getting non stop dropouts. Its faster when connected but over 30 dropouts yesterday. Might just be teething issues but wait and see.

  •  

    Can someone comment on the international speeds? My current NBN provider has awful international speeds.

  •  

    Highly recommend these guys, jumped on board when they first set up, their service is second to none! Constantly get 96/38 during peak times.

  •  

    Hey don't forget you can book a pre-order and we'll activate you on that day too!

  •  

    Intended connection date is 1/10/2018 can I sign up now and pay later?

    •  

      No issues at all! Please note that payment is upfront and your cycle will activate later. We can also refund you at anytime if you decide to cancel your order :)

  •  

    Ever going to service Opticomm as well?

  •  

    Hi I'm thinking of jumping ship from Aussie… can you please tell me…

    1. how far off is the brisbane POP?
    2. do you need to ask to be put on L2 network, or new customers automatically put on?
    3. should I just schedule my aussie FTTN to be disconnected and I'll essentially "churn" to mungi, or does the connection have to be disconnected first?

    as great as aussie are, $80 for 50/20 is just too much money…

    •  

      Hey there!

      1. Should be 100% ready for service in the next 2-3 weeks :) Currently being deployed and built as we speak.
      2. All new customers will be provisioned on our new flagship network
      3. Essentially we'll organise the port, and once your 100% connected with Mungi. I would recommend contacting ABB to confirm your cancellation.

      Let me know if there's anything else :)

      Don't forget you can SMS us at 0427 188 626

      •  

        see there's the problem, ABB want a month in advance, so if I wait until Mungi connection is ready to go, I'll essentially still have to pay another months service with ABB.. well that's how I understand it, correct me if I'm wrong.

  • +1 vote

    Can someone with mungi in melbourne test the dota server ping (syd server): http://deepfocus.io/dota2_ping.php
    Telecube was horrid. ABB currently around 20ms.

    •  

      I tried to ping it from the Looking Glass, however, it doesnt seem to be responding. Do you know the IP?

      •  

        103.10.125.154 should work. Unrelated but do you offer international phone at all? I couldn't find any additional pricing on the site.

        •  

          Cheers for that.

          From Melbourne, Im getting

          64 bytes from 103.10.125.154: icmp_seq=6 ttl=59 time=15.300 ms
          64 bytes from 103.10.125.154: icmp_seq=7 ttl=59 time=15.050 ms
          64 bytes from 103.10.125.154: icmp_seq=8 ttl=59 time=15.213 ms
          64 bytes from 103.10.125.154: icmp_seq=9 ttl=59 time=14.787 ms

          This is over WiFi as well

    •  

      +1, I'm in NSW but recently Telecube did some work in SYD and my ping to syd.valve.net has gone from a solid 17 to fluctuating frequently from 25 up to 45 on the last hop to a Megaport server. I haven't brought it up with them yet to be fair, but also have some issues with streaming speeds on some services and it may end up easier to move.

  •  

    With Mungi and I am VERY happy with their service and peak our speeds (100/40 FttP).

    •  

      Glad to hear from another happy Mungi customer! We work incredibly hard to ensure a great service for our customers.

  •  

    does anyone have the cobra modem? can it be worth double the Dlink one?

    •  

      I have one at home! Works wonder's and has great WiFi every where. Another option is to get the DVA-2800 and add the WiFI extender for better range.

  •  

    What are your paths to China? I play a Netease game and struggle to have a stable connection without a ping accelerator.

  •  

    This offer is perfect timing, my Telecube is due to rollover 13 Aug. Will also be able to save a few $$ by bringing our family blog over too!

    • +1 vote

      Welcome to the family! Feel free to reach out if there's anything we can help with

      •  

        Hi Jamie, I just signed up. Is the starter web hosting free for the life of your Mungi NBN connection?

        •  

          I got an answer through a support ticket, yes the starter web hosting is for the life of your Mungi connection. Got connected today and speeds are amazing. I am now getting 46/13 with Mungi and 5 mins ago was getting 33/13 with Telecube!

  •  

    With regards to your resellers - do you offer reoccurring commissions or just a one off fee?

    For customers who are considered in new builds, do you pass on the $300 fee or absorb it, if you do pass it on are there other options for payment over the contract?

    •  

      It's a once off fee at this time but we're working on a whitelabeled reseller option in the due future :)

      Regarding the new development fee, I've only heard of two providers who have discounted the NDF, Telstra (but you pay a setup fee and be contracted) and Buzz Telco (and we all know how that turned out).

      We do have the option of splitting the payment over 3 months with a once off administration charge.

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